Why isn't Apple acknowledging any of the bugs in Yosemite?

Discussion in 'OS X Yosemite (10.10)' started by dmj102, Nov 3, 2014.

  1. dmj102 macrumors 6502

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    Canada
    #1
    What's the general timeframe for Apple acknowledging that there are bugs in Yosemite (WiFi, system font problems for non-retinas, etc)? Shouldn't Apple be letting us know that a fix is coming soon? I beginning to wonder if Apple even cares.
     
  2. GGJstudios macrumors Westmere

    GGJstudios

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    May 16, 2008
    #2
    Apple has never been in the habit of announcing upcoming bug fixes. Occasionally they may mention one, if they consider it justified, but it's not a standard practice.
     
  3. dmj102 thread starter macrumors 6502

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    #3
    I found this response in the discussion thread on the Kinja website:

     
  4. roadbloc macrumors G3

    roadbloc

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    UK
    #4
    Apple like to remain ignorant and leave bugs in OS X. Its just what they do. Its what they've always done. OS X still has bugs that existed in the first release. Every new version of OS X always seems to have networking issues too. Unlike other companies that write software, Apple don't take theirs very seriously.
     
  5. maflynn Moderator

    maflynn

    Staff Member

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    #5
    Bug fixes come through their updates, they're not in the habit of discussing them publicly however.
     
  6. Harshan macrumors newbie

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    Sep 26, 2014
    #6
    Why Apple Doesn't Announce Future Fixes

    I used to work for a computer company in which a technical writer was fired for writing "this feature will be included in a future release." The reason? That sentence becomes a contractual obligation and if it later turns out to be undoable, the company is legally liable. For that reason, technical writers were not allowed to use the future tense at all.

    That is why Apple doesn't promise fixes or in some cases even acknowledge the problem. Until they finish the fix, they don't know what form the fix is going to take or whether the fix is possible at all until the next release. If Apple uses the product in house, they are definitely aware of the problem and they need to fix it for internal reasons.

    One exception is OS X Server. All of Apple's web servers run Linux, so it is a fair bet that Linux is their server operating system of choice.
     
  7. aristobrat macrumors G5

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    #7
    Like others have mentioned, Apple has almost never acknowledged bugs before they're fixed.
     
  8. Partron22 macrumors 68000

    Partron22

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    #8
    Every once in a while Apple responds quickly, but as you say, it's not their habit.
     
  9. Harshan macrumors newbie

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    Sep 26, 2014
    #9
    The speed of the fix

    The speed with which Apple releases a fix is dependent on the complexity of the problem and how extensive the testing must be. Sometimes what appears to be a simple problem has very deep roots.
     
  10. jays94 macrumors newbie

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    Oct 29, 2014
    #10
    It's amazing how people are so accepting of them not caring.

    It's true though, it'll probably be a while (still a few weeks) until the first update which may fix some of the bugs.
     
  11. ABC5S Suspended

    ABC5S

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    Sep 10, 2013
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    Florida
    #11
    Though Apple is not announcing any bug fixes, they are working on them and as has happened with every new release, an update will occur within a month or so. Nothing new here.
     
  12. Partron22 macrumors 68000

    Partron22

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    #12
    Apple does have some hideous multi-tentacular nightmare from the dungeon dimensions hidden deep within their network connectivity objects.
     
  13. n-evo macrumors 65816

    n-evo

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    Amsterdam
    #13
    Based on every (Mac) OS X version before today's I'm not sure why anyone would doubt an OS X Yosemite v10.10.1 update is coming soon. If things aren't moving fast enough postpone upgrading next time around until multiple 10.x.x updates have been released.
     
  14. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
    #14
    Open Radar

    http://openradar.appspot.com

    – if you're lucky you'll find something matching your own problem report, and if so there'll be an Apple RADAR number. But please don't let this resource detract from the importance of sending your own feedback to Apple.
     
  15. dmj102 thread starter macrumors 6502

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    #15
    Thanks for the link grahamperrin.


    Also, thanks to all who kindly replied. I get the picture now :(
     

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