Wi-Fi calling keeps turning off

Böhme417

macrumors 6502a
Original poster
Mar 11, 2009
624
752
I'm not sure if this is the appropriate forum for this, but...

I am having an issue where my devices won't keep W-Fi calling enabled. This applies to my watch, iPad, and MBP. (Wi-Fi calling only my iPhone stays enabled.) It'll work a few times, and then it'll stop. For example, I'll initiate a call from my MBP, and it'll indicate it's calling through my iPhone, which it shouldn't be doing. I want it to go straight through Wi-Fi. I periodically have to go back and re-enable Wi-Fi calling.

Is this iCloud account related or cellular related?
 

LewisChapman

macrumors 6502a
Jan 10, 2015
600
860
I'm not sure if this is the appropriate forum for this, but...

I am having an issue where my devices won't keep W-Fi calling enabled. This applies to my watch, iPad, and MBP. (Wi-Fi calling only my iPhone stays enabled.) It'll work a few times, and then it'll stop. For example, I'll initiate a call from my MBP, and it'll indicate it's calling through my iPhone, which it shouldn't be doing. I want it to go straight through Wi-Fi. I periodically have to go back and re-enable Wi-Fi calling.

Is this iCloud account related or cellular related?
Does your carrier definitely support this?

Here in the UK we can use WiFi calling when the cellular signal is weak in an area that WiFi is available but if we are to place a call using a Mac, iPad or Apple Watch the call is still directed through the phone.
 

neil_cm17

macrumors member
Oct 26, 2015
43
7
United Kingdom
Does your carrier definitely support this?

Here in the UK we can use WiFi calling when the cellular signal is weak in an area that WiFi is available but if we are to place a call using a Mac, iPad or Apple Watch the call is still directed through the phone.
I think there are a few carriers which allow you to make a wifi call direct from iCloud connected iOS device so that it is not routed via the phone. I don't think this feature is supported by any of the carriers here in the UK for some reason.
 

Böhme417

macrumors 6502a
Original poster
Mar 11, 2009
624
752
Does your carrier definitely support this?

Here in the UK we can use WiFi calling when the cellular signal is weak in an area that WiFi is available but if we are to place a call using a Mac, iPad or Apple Watch the call is still directed through the phone.
I think there are a few carriers which allow you to make a wifi call direct from iCloud connected iOS device so that it is not routed via the phone. I don't think this feature is supported by any of the carriers here in the UK for some reason.
Yes, my carrier (Verizon) started supporting Wi-Fi calling from all iCloud-connected devices with iOS 10.3. I believe it's the last of the major US carriers to support this. Anyway, when it works, it's great. It definitely reduces the delay in connecting and the lag to the phone. It's just annoying having to constantly re-enable it.
 
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