Wifi and cellular reception on 5c

Discussion in 'iPhone' started by deathcab4xtina, Oct 7, 2013.

  1. deathcab4xtina macrumors regular

    Joined:
    Oct 7, 2010
    #1
    So I had to exchange my 5C due to my home button not working, and now my replacement seems have trouble getting signal from both wifi and cellular. when i returned home last night the phone would not connect to my home wifi, nothing worked at all, except a restore. And now it seems that the 5c is not picking up a good cellular signal, my iphone 4 was faster with data speeds. is anyone else encountering this issue? If it helps at all, I am on verizon. Whenever I restore, it sits forever "searching...." til it finds the verizon service. It seems really slow to pick up cellular service. I did a speed test and got 2MBPS down and about .5mbps Up and that was on LTE. LTE randomly disappears and i end up at 3G or 1x. I live in and work in Baltimore City.
     
  2. Tthomas612 macrumors 65816

    Tthomas612

    Joined:
    Aug 24, 2013
    Location:
    Lexington, Ky
    #2
    I think you may need to get another replacement. Im on my 2nd replacement as well. The 5C is a great looking device, but there seems to be some kind of issue with Cellular reception. My first did the same thing and it lost sound out of the speaker and wouldn't charge all the way. Now I'm on day 3 with this one and so far so good ... Knock on wood
     
  3. deathcab4xtina thread starter macrumors regular

    Joined:
    Oct 7, 2010
    #3
    Do i just go back to the apple store and ask for an exchange? or do i do a genius bar appointment?
     
  4. aka777 macrumors 6502a

    Joined:
    Mar 13, 2012
    #4
    The 5C should actually have better reception, because it does not suffer from anyone holding on to the metal.
     
  5. Tthomas612 macrumors 65816

    Tthomas612

    Joined:
    Aug 24, 2013
    Location:
    Lexington, Ky
    #5
    I set up a genius appointment
     
  6. deathcab4xtina thread starter macrumors regular

    Joined:
    Oct 7, 2010
    #6
    cool, i have an appointment for tomorrow, I hope the issue happens while im there, so they swap my phone. i spoke to an apple care specialist via chat so i hope i have that on my side. my boyfriends 5c on the same account/provider is not having these issues.
     

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