Will Apple accept my exchange?

Discussion in 'iPhone' started by johnny2435, Oct 15, 2013.

  1. johnny2435, Oct 15, 2013
    Last edited: Nov 2, 2013

    johnny2435 macrumors newbie

    Joined:
    Sep 23, 2013
    #1
    Picked up a gold 64 about 2 weeks ago. Realized today that I am not going to use anything over 12gbs and I cant justify paying $200 extra for space I wont use. I noticed in the corner there is are 3 indent/scratches the size of a pin maybe? Im not even sure how they got there (maybe my otter box? specs of whatever were in there)
     
  2. uhslax24 macrumors 6502

    uhslax24

    Joined:
    Jul 21, 2012
    Location:
    Pittsburgh, Pennsylvania USA
    #2
    In my experience, you should be ok. Technically, I don't believe that you are guaranteed though.
     
  3. dazedxar macrumors member

    Joined:
    Sep 24, 2013
    Location:
    Bay Area, California
    #3
    If you bought from Apple, you can exchange within 30 days no questions ask. The problem is that they won't have stock of any Gold.
     
  4. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #4
    Only way to know for sure is to take it back.

    Also, be aware that you should definitely be planning for future usage as well. 12GB is awfully close to 16GB, leaving little room for expansion. Some of that space is used for lots of "temporary" and "other" items too (like videos or photos taken, SMS, e-mails, downloaded podcasts, items being viewed from dropbox, etc.). So, be sure you're factoring that into your "justification."
     
  5. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  6. OneMike macrumors 601

    OneMike

    Joined:
    Oct 19, 2005
    #6
    Looks like it was dropped so I don't know. Good luck though.
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    They're not going to take that back. If you didn't notice that out of the box for 2 weeks... see an ophthalmologist.
     
  8. joshwithachance macrumors 68000

    joshwithachance

    Joined:
    Dec 11, 2009
    #8
    You damaged it. I doubt they'll take it back as that's quite noticeable.
     
  9. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #9
    That's just cosmetics. You'll be able to return it. They're going to refurbish it with a new case so they couldn't care less.
     
  10. imaginex20 macrumors 65816

    imaginex20

    Joined:
    Jun 17, 2009
    #10
    idk...that's like me buying a shirt and going out for a night out of town and a hole rips in the shirt..then I go and try to return it and saying the shirt was too big. :rolleyes:
     
  11. braddick macrumors 68040

    braddick

    Joined:
    Jun 28, 2009
    Location:
    Encinitas, CA
    #11
    ^
    Or, purchasing a new four door vehicle, denting the front bumper and returning it because you only need a two door vehicle.
     
  12. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #12
    In Europe they are not going to take it back, for sure.
    I don't know about USA, where apple stores seem to be much more accommodating ....

    ----------

    Btw that kind of dents are typical of a little drop on soft aluminum ....
     
  13. Bako-MacAddict macrumors 68000

    Bako-MacAddict

    Joined:
    Jun 7, 2012
    Location:
    California
    #13
    They'll take it back no questions asked . At my local Apple store I exchanged my 64 GB for a 16 GB for the same reason as you ,they didn't even checked my phone at all . Although , my device was in prestine condition they didn't even care ...
     
  14. SWIFTY1293 macrumors newbie

    Joined:
    Jun 24, 2013
    Location:
    UK
    #14
    Generally Yes it would have been fine for an exchange for another product in-store.. the fact its damaged is a different story and the only way you will find out is by going and trying.. I wouldn't try to hide it though just be honest.
     
  15. Lucille Carter macrumors 65816

    Joined:
    Jul 3, 2013
    #15
    They might replace it but you should be ashamed of yourself. No doubt it was damaged by you and you just do not want to admit it. Lots of this these days.
     
  16. supermassive macrumors regular

    supermassive

    Joined:
    Sep 15, 2010
    #16
    I also think, they colllect the returned phones, without inspecting them closely, since they go for refurbish anyway. Just send it in and see if they refund completteley. If not, they might refund 200$ less ;)

    I wouldn't bother if I were you, someday those extra gigs come in handy.
     
  17. redlinux macrumors regular

    redlinux

    Joined:
    Sep 25, 2013
    #17
    1. You clearly caused the dents.
    2. Just return it to an Apple store and see how it goes.
     
  18. Lukkee24 macrumors 6502a

    Joined:
    Sep 20, 2011
    Location:
    London
    #18
    Apple gave me a full refund (I'm in the UK) for my 5c which had a noticeable chip in the plastic in the corner from dropping it. So I would think that you'd be fine. If you're downgrading though, I personally wouldn't go below 32gb; 12gb used is too much for the 16gb imo.
     
  19. d123 macrumors 68000

    d123

    Joined:
    Oct 19, 2009
    Location:
    Earth
    #19
    You really don't remember dropping the phone? Those are classic drop on concrete (or similar) dents.
     
  20. CJLevinsk22 macrumors member

    CJLevinsk22

    Joined:
    Jul 31, 2005
    Location:
    Cincinnati, OH
    #20
  21. asleep macrumors 68040

    asleep

    Joined:
    Sep 26, 2007
    #21
    It could have happened while he was sleep-walking. :rolleyes:
     
  22. ROLLTIDE1 macrumors 65816

    Joined:
    Sep 12, 2012
    #22
    Why not just be honest with us and tell us you dropped it then you went out and bought the otterbox case :D I would hope that Apple would tell you to go pound sand
     
  23. blarivee macrumors 6502

    Joined:
    Jun 29, 2009
    Location:
    US
    #23
    It really depends on who you get at the store. Some may allow you to return and some may not.
     
  24. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #24
    I would allow you to return it and get a 16GB model.
    But first I would just grab the new iPhone and before I hand it to you I would drop it on the floor to even it out:D
    Fair and square:p
     
  25. Joybulb macrumors regular

    Joybulb

    Joined:
    Sep 3, 2011
    #25
    Not sure why you're lying about dropping it in an anonymous forum, but yea that's a sidewalk drop for sure, and your reason(too much space? Blahahahahah) for returning it is absurd. Just admit you're returning it cuz you dented it.
     

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