Will Apple fix these cosmetic issues out of warranty?

Discussion in 'MacBook' started by JD92, Apr 9, 2009.

  1. JD92 macrumors 6502a

    JD92

    Joined:
    Apr 14, 2005
    #1
    Hi people, I've heard that a few people have managed to get some issues on their Macs fixed out of warranty and I was wondering if anyone knew anything about these issues on the White Macbook?

    The screen bezel is coming off at the bottom right corner, and a bit of plastic has come of the bottom on the right wrist rest. There also seems to be a hairline crack on the back of the bottom case which I've heard they will fix out of warranty.

    My Macbook's mainly been used indoors, only been outside once or twice. It's never been dropped and spends most of its life on my desk or on my living room coffee table.

    I made an appointment at the Genius Bar in Glasgow but I was wondering if anyone could give me an idea of what to expect them to say?
     
  2. rgarjr macrumors 603

    rgarjr

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    Location:
    Southern Calif
    #2
    Well some people have a hard time getting fixes when its IN warranty, so you can image how it would be like with no warranty. Just try it and see what happens.
     
  3. dukebound85 macrumors P6

    dukebound85

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  4. ziggyonice macrumors 68020

    ziggyonice

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    #4
    Not sure if this one could be fixed without AppleCare...

    This is a known issue, and they very well may fix this out of warranty for you.


    Same here, they'll probably fix it out of warranty.
     
  5. JD92, Apr 9, 2009
    Last edited: Feb 2, 2013

    JD92 thread starter macrumors 6502a

    JD92

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  6. Nocturnal22 macrumors 6502

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    Feb 23, 2009
    #6
    Keep us updated on what they say i would like to know if they repair it.
     
  7. SHADO macrumors 6502a

    SHADO

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    #7
    Same here as my White MB has the same issues and it's out of warranty by a few months...
     
  8. JD92, Apr 10, 2009
    Last edited: Feb 2, 2013

    JD92 thread starter macrumors 6502a

    JD92

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  9. pagansoul macrumors 65816

    pagansoul

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    #9
    You may have to pay. Some stores don't even look at the warrenty if its an easy fix and can be done right there. Some stores make you go through hell. I had a problem with my MacPro and made an appointment. They just fixed it and sent me on my way...didn't even ask. Turned out to be software problem...never needed to go back. This was 2 years ago.
     
  10. glap1922 macrumors regular

    Joined:
    Mar 13, 2009
    #10
    They replaced this for me after I was our of the warranty period. Make a stink about how it is a known issue and print out some blogs of people saying they got theirs fixed out of warranty just in case. Good luck!
     
  11. yaroldb macrumors 6502

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  12. heySparky macrumors regular

    heySparky

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    #12
    I had the right wrist crack too and took my MB to an Apple store. They replaced the case free of charge. Got the MB back the next day. I don't know if being out of warrantee was an issue since I have apple care.
     
  13. JD92, Apr 11, 2009
    Last edited: Feb 2, 2013

    JD92 thread starter macrumors 6502a

    JD92

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  14. clyde2801 macrumors 601

    clyde2801

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    #14
    Mac OS Ken was reporting yesterday that apple was fixing certain cracks out of warranty, due to the said cracks representing problems with the design of the whitebooks.

    Basically, they believe that cracks in certain specified areas are covered, while others are not. For details, listen to Thursday's or Friday's show.
     
  15. TheScavenger macrumors 6502

    TheScavenger

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    Kansas City, MO
    #15
    Accidental/ user damage is not covered by Apple Care. I highly doubt they will replace the display bezel for free. They generally only replace the palm rest out of warranty. Good Luck!
     
  16. Nocturnal22 macrumors 6502

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    Feb 23, 2009
    #16
    Well he said he did and im surprised but its awesome that you did.
     
  17. TheScavenger macrumors 6502

    TheScavenger

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    #17
    I was little late to the game LOL

    Last time I was at the genius bar the genius specifically said a cracked display bezel would not be fixed out of warranty. :confused:
     
  18. michael.lauden macrumors 68020

    michael.lauden

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    Dec 25, 2008
    #18
    if it's not far, why not drive to the Apple store and find out
     
  19. JD92, Apr 12, 2009
    Last edited: Feb 2, 2013

    JD92 thread starter macrumors 6502a

    JD92

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