Will Apple still deal with your iPhone?

Textureboy

macrumors 6502
Original poster
Jul 25, 2012
322
40
I'm just wondering if I get a phone from a carrier and there's an issue with the phone would Apple help me resolve the issue?

Apple has the best customer service I've experienced and when I took my Galaxy S2 back to the store they made such a hassle on an exchange for any problems. I was not able to exchange the phone after 30 days or 15 minutes of calls ( might be 20 minutes or more but I forgot).

I would like to know before I decide where to purchase my iPhone. Wither its on contract or not.
 

RedRallyeZ

macrumors regular
Nov 15, 2010
198
1
The genius bar is open to all iPhones, but if possible I would purchase from the Apple Store. I have had much better experiences going there than the carrier stores or best buy.
 

hexonxonx

macrumors 601
Jul 4, 2007
4,610
1
Denver Colorado
The genius bar is open to all iPhones, but if possible I would purchase from the Apple Store. I have had much better experiences going there than the carrier stores or best buy.
I refused to go to the Apple store anymore after the last time I made an appointment to get my 4S. I waited nearly an hour to pay for it and leave. I sold it a month later and bought a new one at BestBuy. I was in and out of there in about 15 minutes.
 

RyanTheGeneral

macrumors regular
Sep 10, 2009
228
6
I'm pretty sure most stores (AT&T Verizon sprint) might tell you to go to apple. Either way since its apples product they will help you and I would recommend going to them. They have more of a reason to help then the carriers do.