Will Apple Store fix my iPhone 5 if it is on iOS 7?

Discussion in 'iPhone' started by lawhochun, Jun 29, 2013.

  1. lawhochun macrumors member

    Joined:
    Oct 24, 2012
    Location:
    Hong Kong
    #1
    I think I got some either dead pixels or dust under the cover glass of my iPhone 5, so I am going to take it to the Apple Store for a replacement. But I got iOS7 installed on the iPhone, will they accept it?

    P.s. I have a registered developer account.

    Thanks all
     
  2. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #2
    Of course they will, it's an iPhone.
     
  3. iRepairParts macrumors regular

    iRepairParts

    Joined:
    Oct 6, 2012
    Location:
    California
    #3
    You should not have any issues at all with having them replace/ repair your phone. The only time they really get "iffy" is if the phone is jailbroken. So based on your circumstances... You have nothing to worry about :):apple:
     
  4. Roessnakhan macrumors 68040

    Roessnakhan

    Joined:
    Sep 16, 2007
    Location:
    ABQ
    #4
    I would recommend you downgrade it to 6.1.3 or 6.1.4 before going in just to avoid any hiccups, as it isn't officially supported yet.
     
  5. N e e k macrumors 6502

    Joined:
    Jul 15, 2011
    #5
    Downgrade. Even if you bring it in with dead pixels - they'll say maybe it's related to iOS 7 being in testing stages.
     
  6. lawhochun thread starter macrumors member

    Joined:
    Oct 24, 2012
    Location:
    Hong Kong
  7. rockitdog macrumors 68020

    Joined:
    Mar 25, 2013
    #7
    Unauthorized versions of software will void the warranty, downgrade like others have said.
     
  8. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #8
    Well he is authorized since he has a developer account.


    Sent from my iPhone 5 using Tapatalk 2
     
  9. PaulNY macrumors member

    Joined:
    Jul 21, 2010
    #9
    I went in with a 6.1 beta last year guy was cool about it. He saw the beta, didnt care, but he had to downgrade it onsite to get the swap put through.
     
  10. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #10
    Definitely downgrade. Even though you're a developer and authorized to be running iOS7, the last thing you want is to have to deal with a snarky Genius who's having a bad day and is trying to pass off dead pixels as an iOS7 issue so that s/he doesn't have to deal with you.

    Better safe than sorry.
     
  11. wasimyaqoob macrumors 6502a

    Joined:
    Dec 23, 2005
    Location:
    London, England.
    #11
    Do a DFU mode-erase first and then go into an Apple Store - iOS7 technically is not officially supported but depends on the Genius member you speak to...
     
  12. lawhochun thread starter macrumors member

    Joined:
    Oct 24, 2012
    Location:
    Hong Kong
    #12
    Thanks all, got back to 6.1.4 then successfully got it replaced. "New" phone wowhoo
     

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