Will Apple swap a 16 for a 32?

Discussion in 'iPhone' started by Marco123, Sep 23, 2012.

  1. Marco123 macrumors 6502a

    Joined:
    Jun 14, 2012
    #1
    I bought my black 16GB from an Apple store in the UK on Friday.
    But I have used it for a couple of days and realised that the space is using up really fast.
    Would Apple swap this for a 32GB and if so how much do they charge?
     
  2. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #2
    You'd have to return it, get a refund then order a new one. Depending on what stock they have.

    I'm pretty sure you can't just pay the difference and they'll exchange it. Ring them to double check.
     
  3. shortcrust macrumors 6502

    Joined:
    Aug 7, 2008
    #3
    I was wondering the same thing as the OP. Can you return used iPhones within the 14 days or do do they have to be unopened? I find the T&Cs on the website a bit confusing on this.
     
  4. shortcrust macrumors 6502

    Joined:
    Aug 7, 2008
    #4
    To answer my own question, I've just called apple and they will refund used iPhones for 14 days.
     
  5. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #5
    I'm not quite sure.

    I think EU Distance selling regulations mean if you buy it online you have a certain period to return it.
     
  6. d123 macrumors 68000

    d123

    Joined:
    Oct 19, 2009
    Location:
    Earth
    #6
    Apple policy is quite simple:


    http://www.apple.com/legal/sales_policies/retail_uk.html
    So you get your money back, you are then free to buy a 32GB, stock permitting.
     

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