Will AppleCare fix PB if I dropped it?

Skilz34

macrumors member
Original poster
Oct 8, 2003
73
0
I dropped my PB a couple of hours ago and it cracked the left side of the screen that connects to the hinge. I didn't even drop it that bad. Regardless, I do have AppleCare. Applecare will cover me accidentally dropping it, correct? :confused:
 

crap freakboy

macrumors 6502a
Jul 17, 2002
867
0
nar in Gainsborough, me duck
Does your household insurance cover 'accidents' like this?
Also some CC Companies give some cover on items bought with their cards but I think its mainly for theft or loss. I'd check out both these before you reach for the ducttape.
 

Westside guy

macrumors 603
Oct 15, 2003
5,386
2,209
The soggy side of the Pacific NW
That's what homeowners or renters insurance is for - and you'd need to have a "rider" (added special coverage) to cover the laptop. The good news is those riders are cheap.

However if you've already dropped it then you're out of luck. I wouldn't recommend trying to fool an insurance company.
 

johnnyjibbs

macrumors 68030
Sep 18, 2003
2,958
119
London, UK
Sorry to hear that - I can feel your pain after a similar accident with my digital camera earlier this year.

AppleCare doesn't cover accidental damage, which is why it's a complete waste of money in my opinion. You are far more likely to drop or have it stolen than have something go wrong on it by itselft (in the 2nd or 3rd year of ownership only, I might add). Unfortunately for you, the AppleCare you've bought means you've invested even more in your PB than had you not got it. Hope it doesn't cost too much to fix. :(

Try insurance first, but don't make anything up. Good luck.
 

latergator116

macrumors 68000
Sep 30, 2003
1,675
0
Providence, RI
Skilz34 said:
I dropped my PB a couple of hours ago and it cracked the left side of the screen that connects to the hinge. I didn't even drop it that bad. Regardless, I do have AppleCare. Applecare will cover me accidentally dropping it, correct? :confused:
Of course, you don't have to tell them how it got damaged. Or you could always make up a story.
 

jamdr

macrumors 6502a
Jul 20, 2003
660
0
Bay Area
latergator116 said:
You'll be surprised what they beleive.
So true. Although sometimes they buy such rediculous stories, I'm more inclined to think they just don't care rather than they don't know better.
 

Skilz34

macrumors member
Original poster
Oct 8, 2003
73
0
called AppleCare. It's a tier 2 for a broken hinge which is at least $600. I doubt the three specialists around my area will be half of that. Yay. Duck tape here I come.
 

jxyama

macrumors 68040
Apr 3, 2003
3,735
1
latergator116 said:
Of course, you don't have to tell them how it got damaged. Or you could always make up a story.
if you just said it's "damaged" then it's the end of story. warranties cover defects, which you wouldn't use the word "damaged" to describe. (more like it stopped working.)

damage implies something external happening to it -> accidents, which are covered by insurance, not warranties.
 

Experiment13

macrumors newbie
Oct 29, 2004
15
0
Try wegenermedia.com

Everyone is correct. Applecare will not cover accidents. Dropped my 15" and cracked the display. Apple wanted $1350.00. I sent it to wegenermedia.com who did a great job bending the case back in shape and relacing the LCD for half the price. Highly recommended.

good luck
 

latergator116

macrumors 68000
Sep 30, 2003
1,675
0
Providence, RI
jxyama said:
if you just said it's "damaged" then it's the end of story. warranties cover defects, which you wouldn't use the word "damaged" to describe. (more like it stopped working.)

damage implies something external happening to it -> accidents, which are covered by insurance, not warranties.
That's true. If you tell them that it has stopped working and you send in your damaged computer, I bet they will probably fix it.
 

Mantat

macrumors 6502a
Sep 19, 2003
619
0
Montréal (Canada)
Btw never ever think of tell a lie to an insurance company. You just dont understand the kind of problem you can be in if you are caught:
- no one will ever want to insure you again, for ANYTHING.
- they will ask you to refund any suspisious claims you ever got.
- ruin your credit / reputation.
- might have trouble to buy a house or rent an appartment because you cant insure it.
- etc...
People dont understand the risk they take to get a few $.
 

iJon

macrumors 604
Feb 7, 2002
6,557
36
latergator116 said:
That's true. If you tell them that it has stopped working and you send in your damaged computer, I bet they will probably fix it.
I can't stress how wrong that is. You will send it in and they will call back, they aren't stupid.

iJon
 

latergator116

macrumors 68000
Sep 30, 2003
1,675
0
Providence, RI
iJon said:
I can't stress how wrong that is. You will send it in and they will call back, they aren't stupid.

iJon
I know they aren't stupid, but like someone already said, sometimes they really don't care. I have done this a few times and it has worked. Of course you will be taking a risk by doing this, but it could save you some serious $$.
 

Skilz34

macrumors member
Original poster
Oct 8, 2003
73
0
being ethical in this situation will get me a better computer than manipulating companies
 

JFreak

macrumors 68040
Jul 11, 2003
3,145
0
Tampere, Finland
i got 1800 euros from my home insurance when i broke the screen of my previous powerbook. all i had to do was get it in writing from apple-certified service company that repairing the unit will cost that much.