Will applecare phone suport walk me through some PC-to-Mac migration issues?

Discussion in 'Mac Basics and Help' started by Whackintosh, Dec 1, 2009.

  1. Whackintosh macrumors 6502

    Joined:
    Mar 8, 2009
    #1
    I know that Applecare support includes phone support for OSX. Does anyone know if it would include phone support for migration from a PC?
     
  2. JTK28 macrumors member

    Joined:
    Mar 1, 2008
    #2

    If you live near an apple store, i think you can schedule some kind of sit down with someone that will help you through that. Not sure about over the phone though.
     
  3. dashcs macrumors regular

    Joined:
    Oct 2, 2009
    #3
    Apple store will not help you for free.

    You only get 15 mins for the mac genius,then can quickly show you however if its going to take longer then 15 mins and you want help,they will charge you

    Apple store do offer free windows data transfer from pc to mac only if you purchase a computer at their store.

    This is not the case,they will charge you.

    Applecare have no training in using windows.
    However if you have a external HD already put the information on the external HD from the pc,they can show you were to import that information to your mac.

    iTunes,documents,iPhoto,etc
     

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