WTF AT&T only has unlimited txt now?

Discussion in 'iPhone' started by Prissy, Oct 13, 2011.

  1. Prissy macrumors 6502

    Joined:
    May 7, 2009
    #1
    So I upgraded to iPhone 4S and called the AT&T customer service to get my current txt msg ($15 for 1500 txt) plan back instead having the only $20 unlimited plan they offer at the websit when you preorder. The rep said that I CAN'T get the $15 back... WTF?:confused:
     
  2. jbachandouris macrumors 68040

    jbachandouris

    Joined:
    Aug 18, 2009
    Location:
    Upstate NY
    #2
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

    Sorry, there had been threads on this already. You must have missed them. Yup, unlimited or nothing. Happened on the 23rd of last month.
     
  3. FSMBP macrumors 68020

    FSMBP

    Joined:
    Jan 22, 2009
    #3
    Afraid so. All more reason to use iMessage. You would figure if AT&T wanted to get a one-up on iMessage, they would offer cheaper competitive plans - but no. They have to be greedy.

    I get that they are business & not a charity, but come on - show your customers some respect.
     
  4. gloss macrumors 601

    gloss

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    around/about
    #4
    Yeah. It's unequivocal price gouging. Part of the reason I'm going to Verizon when my contract's up. AT&T is just shamelessly abusing the customer base.
     
  5. Netherscourge, Oct 13, 2011
    Last edited: Oct 13, 2011

    Netherscourge macrumors 6502

    Joined:
    Oct 11, 2011
    #5
    It's unlimited Text for a $20 dollar monthly fee -OR- $0.20 cents per text with no monthly fee.


    Those are your two AT&T options.


    So, figure, you need to send/receive more than 100 texts a month in order to make the $20 a month plan worth it.

    Otherwise, just stick to the 20 cents per-text plan.
     
  6. Prissy thread starter macrumors 6502

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    May 7, 2009
    #6
    OMG... this really stink lol... But thanks for the heads up guys!

     
  7. ap3604 macrumors 68000

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    Jan 11, 2011
    #7
    I simply use Google Voice... unlimited text messaging for free
     
  8. dfnj123 macrumors 6502

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    Jun 29, 2007
    #8
    At least the unlimited texting gives you unlimited mobile to mobile in the US
     
  9. jbachandouris, Oct 13, 2011
    Last edited: Oct 13, 2011

    jbachandouris macrumors 68040

    jbachandouris

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    Upstate NY
  10. barkomatic macrumors 68040

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    Aug 8, 2008
    Location:
    Manhattan
    #10
    Are you saying they wouldn't let you grandfather your old 1500 per month text plan to your 4s? Or, did you cancel your plan entirely in the past and just now went to activate a new one?
     
  11. withasigh macrumors newbie

    Joined:
    Mar 18, 2011
    #11
    I've found AT&T's prices to be superior to Verizon for my service, which is 2x iphones, low data on both, no texting plans, lowest possible minutes per month.
     
  12. ap3604 macrumors 68000

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    Jan 11, 2011
    #12
    Why the duplicate post? (#2 an #9) :confused:
     
  13. JRoDDz macrumors 68000

    JRoDDz

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    Jul 2, 2009
    Location:
    NYC
    #13
    just cancel texting altogether and use google voice to send. Tell all your friends to use ios5 or never text you again as long as they live. :D
     
  14. netslacker macrumors 6502

    Joined:
    Jan 21, 2008
    #14
    This is a bit of a sour point with me too...

    I ordered two iphones from apple.com. On my iphone I was able to keep my 200/5.00 text plan. However, for my wife's iPhone it made me chose either the .20/ea. or 20.00/unlimited. She only sends about 50 a month so I called ATT to see if I could get the 200/5.00 plan for my wife's added back - nope. They said it was an apple problem, so I called apple, they said "it's definitely an ATT issue."

    Either way, the price gouging is leaving me quite soured.

    Interestingly, apple.com didn't let me keep my unlimited data plan either, but that's less of a concern since I only use about 300mb a month.
     
  15. jbachandouris macrumors 68040

    jbachandouris

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    Location:
    Upstate NY
    #15
    I went back a page on my iPhone and it submitted it again. Ooops.
     
  16. bender999 macrumors newbie

    Joined:
    Jan 17, 2010
    #16
    egad

    A store rep told me that our old text plans WOULD be grandfathered in .....

    Maybe pre-ordering through the website doesn't allow you to do this. But then I can't see why they couldn't change it back after the fact.

    AT&T's new text pricing is ridiculous. After my first month, I will be canceling the $20 service for sure and going with one of the many free texting apps.

    Did you know it costs a carrier almost nothing to send your text/SMS message??
    It's 99% profit for them.
     
  17. JRoDDz macrumors 68000

    JRoDDz

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    Jul 2, 2009
    Location:
    NYC
    #17
    This has nothing to do with Apple at all.
     
  18. fsck-y dingo, Oct 13, 2011
    Last edited: Oct 13, 2011

    fsck-y dingo macrumors 65816

    fsck-y dingo

    Joined:
    Jun 14, 2009
    #18
    That's exactly what I started doing as of yesterday. GV Mobile set up for push notifications is awesome! Also, since you can receive calls to that number it takes care of those friends who are lazy and complain about having two numbers to deal with. Luckily the people I contact don't mind.

    I didn't order a 4S but when I pre-ordered the iPhone 4 there was an option to keep my plan the same since I'm grandfathered in from the first iPhone. Maybe this is a sneaky way of getting unlimited data users to the current offerings.
     
  19. chestvrg macrumors 65816

    chestvrg

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    Dec 13, 2010
    #19
    Wish it was the same for data :)
     
  20. Prissy thread starter macrumors 6502

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    May 7, 2009
    #20
    yup.. they won't grandfather me.
     
  21. ap3604 macrumors 68000

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    Jan 11, 2011
    #21
    Glad you started. **** the carriers charging for text!

    There are lots of advantages to using Google Voice over regular text messaging besides the free price. Only problem is people are lazy and "don't want to have to tell everyone that they changed #s" so they would rather be stuck paying an extra $240 a year for txt msging :(
     
  22. Prissy thread starter macrumors 6502

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    May 7, 2009
    #22
    you CAN get your grandfathered data plan back... but not txt plan.
     
  23. ratpackjj macrumors member

    Joined:
    Jun 18, 2009
    #23
    Just spoke to an At&t rep on customer service.

    I was told that we could keep our previous text plans. Current customers are allowed to keep old text plans.

    Maybe it was just something you couldn't do online?

    I was told that once a change is made, you cannot go back.

    Tricky hobbits.
     
  24. kappaknight macrumors 68000

    kappaknight

    Joined:
    Mar 5, 2009
    #24
    What do you guys use for Google Voice? Is there a better app than Google's official app for the texting stuff? I ask cause I installed Google's app yesterday and it crashes constantly. It's worthless to me if it can't stay on.
     
  25. barkomatic macrumors 68040

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    Aug 8, 2008
    Location:
    Manhattan
    #25
    Then that's truly ridiculous. They'll grandfather unlimited data plans but not text messaging? They must have realized most people would pick the cheaper text plans with the debut of iMessage. Since so many people have iPhones, an unlimited text plan is useless for most people now.
     

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