So I upgraded to iPhone 4S and called the AT&T customer service to get my current txt msg ($15 for 1500 txt) plan back instead having the only $20 unlimited plan they offer at the websit when you preorder. The rep said that I CAN'T get the $15 back... WTF?
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3) Sorry, there had been threads on this already. You must have missed them. Yup, unlimited or nothing. Happened on the 23rd of last month.
Afraid so. All more reason to use iMessage. You would figure if AT&T wanted to get a one-up on iMessage, they would offer cheaper competitive plans - but no. They have to be greedy. I get that they are business & not a charity, but come on - show your customers some respect.
Yeah. It's unequivocal price gouging. Part of the reason I'm going to Verizon when my contract's up. AT&T is just shamelessly abusing the customer base.
It's unlimited Text for a $20 dollar monthly fee -OR- $0.20 cents per text with no monthly fee. Those are your two AT&T options. So, figure, you need to send/receive more than 100 texts a month in order to make the $20 a month plan worth it. Otherwise, just stick to the 20 cents per-text plan.
Are you saying they wouldn't let you grandfather your old 1500 per month text plan to your 4s? Or, did you cancel your plan entirely in the past and just now went to activate a new one?
I've found AT&T's prices to be superior to Verizon for my service, which is 2x iphones, low data on both, no texting plans, lowest possible minutes per month.
just cancel texting altogether and use google voice to send. Tell all your friends to use ios5 or never text you again as long as they live.
This is a bit of a sour point with me too... I ordered two iphones from apple.com. On my iphone I was able to keep my 200/5.00 text plan. However, for my wife's iPhone it made me chose either the .20/ea. or 20.00/unlimited. She only sends about 50 a month so I called ATT to see if I could get the 200/5.00 plan for my wife's added back - nope. They said it was an apple problem, so I called apple, they said "it's definitely an ATT issue." Either way, the price gouging is leaving me quite soured. Interestingly, apple.com didn't let me keep my unlimited data plan either, but that's less of a concern since I only use about 300mb a month.
egad A store rep told me that our old text plans WOULD be grandfathered in ..... Maybe pre-ordering through the website doesn't allow you to do this. But then I can't see why they couldn't change it back after the fact. AT&T's new text pricing is ridiculous. After my first month, I will be canceling the $20 service for sure and going with one of the many free texting apps. Did you know it costs a carrier almost nothing to send your text/SMS message?? It's 99% profit for them.
That's exactly what I started doing as of yesterday. GV Mobile set up for push notifications is awesome! Also, since you can receive calls to that number it takes care of those friends who are lazy and complain about having two numbers to deal with. Luckily the people I contact don't mind. I didn't order a 4S but when I pre-ordered the iPhone 4 there was an option to keep my plan the same since I'm grandfathered in from the first iPhone. Maybe this is a sneaky way of getting unlimited data users to the current offerings.
Glad you started. **** the carriers charging for text! There are lots of advantages to using Google Voice over regular text messaging besides the free price. Only problem is people are lazy and "don't want to have to tell everyone that they changed #s" so they would rather be stuck paying an extra $240 a year for txt msging
Just spoke to an At&t rep on customer service. I was told that we could keep our previous text plans. Current customers are allowed to keep old text plans. Maybe it was just something you couldn't do online? I was told that once a change is made, you cannot go back. Tricky hobbits.
What do you guys use for Google Voice? Is there a better app than Google's official app for the texting stuff? I ask cause I installed Google's app yesterday and it crashes constantly. It's worthless to me if it can't stay on.
Then that's truly ridiculous. They'll grandfather unlimited data plans but not text messaging? They must have realized most people would pick the cheaper text plans with the debut of iMessage. Since so many people have iPhones, an unlimited text plan is useless for most people now.