Other Xr no case on IUP - how fussy are returns?

Discussion in 'iPhone' started by MrMister111, Oct 21, 2018.

  1. MrMister111, Oct 21, 2018
    Last edited: Oct 21, 2018

    MrMister111 macrumors 68030

    Jan 28, 2009
    So getting an Xr on IUP, first time done this in UK, handing in my X.

    My X is in fantastic condition, always had a wrap on back and screen protector on, and normally in a silicone case, or a pouch.

    With the Xr, and the colour I, like a lot I imagine, don't want to cover up.

    So how fussy is the IUP return, do they go through it like a fine tooth comb? What about basic scratches etc?

    I'm thinking just to use completely naked this year, but unsure how it will fair up, and also how it will be on return on IUP.

    I know you get AC+ and there is a £25 for screen damage (is this just smashed or scratches would class as no good), and £79 or other damage, presume body, but again if too scratched or one bad scratch is it classed as no good?)

    So I suppose max return is £104, but wonder what states people have traded in on IUP and what Apple has classed as no good.

    Found this for ref what Apple class as return standards.
    "For a Financed iPhone to be considered in good physical and operational condition, the Financed iPhone must:
    -Power on and hold a charge;
    -Have an intact and functioning display;
    -Have no breaks or cracks; and
    -Have Activation Lock disabled (you may be asked to disable at the time of upgrade)."

  2. akash.nu macrumors 604


    May 26, 2016
    The info you found as reference is correct. The process is pretty seamless. You just need to be able to provide a government recognised photo ID and bank details to authorise direct debit. That’s all.
  3. MrMister111 thread starter macrumors 68030

    Jan 28, 2009
    That bits fine, I had to do that on my first joining of IUP is more the return of my current X that I'm wondering as this is the first time hanging back. Also more so for the Xr return if I don't use cases, wraps etc
  4. akash.nu macrumors 604


    May 26, 2016
    Well as long as you don’t abuse the item, it should be fine.
  5. AndyDiamond macrumors 6502


    Jul 12, 2004
    The Black Lodge
    I don't Apple expects you to return a one year old phone in the same condition you got it in (brand new). As long as the screen is not cracked or the edges severely dented you should be fine. Normal 'wear and tear' like little marks and stuff shouldn't be a problem. I'm on my third IUP device and never had a problem (although I keep my phones in pristine condition).
  6. shakeman0 macrumors 6502a


    Jul 20, 2009
    I actually returned an iPhone 8 Plus on IUP with a pretty badly cracked back that I had gotten for a family member.

    Apple just sent an email saying that the phone was damaged, I needed to pay a $30 service fee. I was expecting it to be at least the Apple Care deductible, so I was pretty happy with the process happy overall.
  7. spencerlamb macrumors member


    Jul 12, 2008
    Cardiff, Wales, UK
    I was thinking the same as I’m new to the iup, I went for the Xs max and I’ve gone naked from day 1. A few minor scratches through wear and tear hardly noticeable tbh, I’m sure wear and tear will be fine, here’s hoping
  8. MrJM macrumors 6502


    Jan 15, 2012
    Ive done a couple of upgrades on the iUP in the uk. I went from a 7 plus to the 8 plus and then 8 plus to the XS max. On both upgrades they didn't really look at the phone. I was a bit worried as the 8 plus had a ding in the bottom where the wife dropped it but they weren't bothered at all and said it was fine!

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7 October 21, 2018