You knew it was coming... Hottest Girls App Email Response

Discussion in 'iPhone' started by ngenerator, Jun 28, 2009.

  1. ngenerator macrumors 68000

    ngenerator

    Joined:
    May 12, 2009
    Location:
    USG Ishimura
    #1
    Ok, here's what I got after emailing Apple to get a credit back for my recent "Hottest Girls" App removal:

    "I understand you are disappointed that "The Hottest Girls" may no longer be sold in the App Store. I can certainly appreciate your concerns and I'm more than happy to offer some guidance to an area of support that should help to provide more information on this issue for you.

    While your request for a refund was considered, I can not reverse the charges for you based on the iTunes Store Terms of Sale which States that all sales are final."

    And here's what I wrote back. Keep in mind that I had a few beers and about 4 gin and tonics before writing this (I was at the Kiss concert at Milwaukee's Summerfest, whoops :)

    "Wow, that's super cool, but the bottom line is that Apple allowed this app and I am now screwed out of two dollars because you don't know how to properly keep track of your apps allowed to me. Please forward this email on to a supervisor, as I am apparently not able to fix this situation with you."

    Should I have waited till tomorrow morning to write this out more "professionally"? Or am/should I be justified in requesting my $2 back?
     
  2. synagence macrumors 6502a

    Joined:
    Jul 23, 2008
    #2
    The problem with hottestgirls is that the author did a bait'n'switch ... once his app was approved with the clothed girls, he then altered the stream to include nude

    So the developer tried to endrun around apple ... not sure where the line could be drawn as to entitlement to refund since apple sold the app in good faith but the nude content wasn't technically meant to be part of it...
     
  3. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #3
    Yeah, it's kind of a fine line there. Normally, I'd side with you if Apple removed the app on a whim, but they've made public statements that their lawyers wouldn't let past them if they didn't have a leg to stand on.

    So, it looks like the developer thought he was being slick, and caught some people in the net with him. :(
     
  4. milani macrumors 68000

    milani

    Joined:
    Aug 8, 2008
    #4
    Not that it even matters, but can someone explain to me why exactly this app wouldn't be better executed as a webapp anyway (besides the dev trying to make money off of it, I suppose)?
     
  5. synagence macrumors 6502a

    Joined:
    Jul 23, 2008
    #5
    Not entirely sure why images.google.com can't serve all your needs
     
  6. dccorona macrumors 68020

    dccorona

    Joined:
    Jun 12, 2008
    #6
    maybe I'm missing something, but I don't see how you got "screwed" out of $2
    you still have the app, don't you? It won't be updated, but as long as the server is still up and sending photos, it'll still operate

    if the developer has since shut down the server (as happened with endless walls, one of my favorite wallpaper apps that is no more), then you have more reason to be upset
     
  7. ngenerator thread starter macrumors 68000

    ngenerator

    Joined:
    May 12, 2009
    Location:
    USG Ishimura
    #7
    Negative, when I open the app, it just goes to a black/blank screen.
     
  8. ericvmazzone macrumors regular

    Joined:
    Dec 9, 2008
    Location:
    Kalamazoo, MI
    #8
    The vendor is not supporting his scam app anymore. One Apple removed it the image servers were taken down.
     
  9. dccorona macrumors 68020

    dccorona

    Joined:
    Jun 12, 2008
    #9
    well that makes sense then

    try using that in your next response to Apple (if their is one)
    something like "by removing the App, you caused the developer to shut down their servers, and leave me with nothing but an icon"
     
  10. Kadman macrumors 65816

    Kadman

    Joined:
    Sep 22, 2007
    #10
    I agree. If someone must have this on their iPhone, let Google or some other search engine serve as your "iSpankIt" application.
     
  11. ngenerator thread starter macrumors 68000

    ngenerator

    Joined:
    May 12, 2009
    Location:
    USG Ishimura
    #11
    Umm, can we get back on track here? Bottom line is Apple charged me for something they shut down, and now they're saying "Oh well, you're not getting your money back" That's pretty much my story
     
  12. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #12
    But you're leaving out a big part: the developer pulled a bait and switch, which led to Apple's actions. If they had left the app as it had been when it was approved, then I would say you should get your money back from Apple. But really, it's the dev's fault. Go after them if you feel so strongly about it.
     
  13. notjustgc macrumors 6502

    notjustgc

    Joined:
    Jun 18, 2009
    Location:
    NJ
    #13
    Haha, riiiight... good luck with that. :rolleyes:
     
  14. VforVinDiesel macrumors newbie

    Joined:
    Jun 25, 2009
    #14
    the developer violated apple's ToS and therefore your problem is not with apple, but the developer.

    apple's decision to stop distributing the app is completely different than the developer choosing shutting down their server. this is not apple's fault.

    even if the app still works, you still wasted 2 dollars on something that can be achieved through google.

    bother the developer, not apple.
     
  15. SpaceKitty macrumors 68040

    SpaceKitty

    Joined:
    Nov 9, 2008
    Location:
    Fort Collins Colorado
    #15
    This whole thread is funny. I would be so upset with myself for paying $2 just for the pictures that the developer probably found for free on the net.
     
  16. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #16
    I agree, but my point is that his anger is misplaced.
     
  17. macjonny1 macrumors 6502a

    macjonny1

    Joined:
    Jan 10, 2006
    #17
    I'm glad they took it off the App store we don't need that stuff....guy got lots of publicity for free though.
     
  18. Michael CM1 macrumors 603

    Joined:
    Feb 4, 2008
    #18
    +1

    A fool and his money are soon parted. I just did a Google search for "bikini." That pretty much brought up what that app was originally supposed to do.
     
  19. Cru Jones macrumors newbie

    Cru Jones

    Joined:
    Feb 23, 2008
    #19
    I keep thinking about the paperboy in Better Off Dead. "I want my two dollars!"
     
  20. iHateMacs macrumors 6502a

    iHateMacs

    Joined:
    Aug 13, 2008
    Location:
    Coventry, UK
    #20
    Why would anyone want to even look at topless women on their iPhone? There must be some desperate people about.
     
  21. Kyeris macrumors 6502

    Joined:
    Jul 19, 2008
    Location:
    Somewhere in Texas
    #21
    It's actually pretty funny.

    "The iPhone revolutionizes the mobile porn world" - imagine it?
     
  22. DamFu macrumors regular

    DamFu

    Joined:
    Jul 13, 2007
    #22
    Apple did not shut it down, they just stopped selling the app. As was previously mentioned, the devs could have left the server up and your app would still be working. Blame them for the scam and shutting down of the server, not Apple for refusing to refund your money. Remember, Apple only got 30% of that.
     
  23. iHateMacs macrumors 6502a

    iHateMacs

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    Aug 13, 2008
    Location:
    Coventry, UK
    #23
    Porn on an iPhone? That's what 50" Plasmas were invented for. The right tool for the right job ;)
     
  24. eye.surgeon macrumors 6502

    Joined:
    Jul 12, 2007
    Location:
    California
    #24
    How hard up do you have to be, first to buy this app and then to spend time trying to recoup your $2 when it's gone :rolleyes:.
     
  25. bigmouth macrumors 6502

    Joined:
    Jul 24, 2008
    #25
    No, you're missing the point. If Apple is going to create an EXCLUSIVE app store and approval process, then Apple should bear the risk of problems in that store and process. I understand that both Apple and the customer are victims here, but Apple is in a MUCH better position to get any money back from the developer.
     

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