Hi all, So I ordered my Quad Core i7 iMac online around 27th Oct. It arrived on Nov 18th. This was supposed to be a Christmas present from my wife, and I was supposed to only open it on the 25th Dec. However, this morning (Saturday 21st Nov) she was out, and I couldn't resist taking a quick peek..... I never got a peek..... as the screen was dead.... It's not fun to listen to the Mac OS X startup video and not see anything. I have tried CMD+Option+P+R to no avail. Geez, this is frustrating.... Do you think a UK store (Kingston) will take it back even though I ordered online? The only fun I have had today is to play with the magic mouse scrolling on Mac Rumors, using my other Mac!! loiphin. UPDATE: 7th Dec 2009 Yipppeeeeee!! I finally have a working 27" iMac Core i7 sitting on my desk purring away. I got it today, and was quite nervous unboxing it, expecting a cracked screen or DOA again. But luckily it all seems to be working fine. I did find that one of the polystyrene corners in the box had broken a bit. Geez, UPS must toss these boxes around like bags of cement. I added another 4 gig of Crucial memory and it runs a treat. The only problem I noticed so far is that I think I can see a bit of yellowing towards the bottom of the screen. But its so slight I don't really care. Have had so much sh*t trying to get the replacement that I don't want to nit-pick. Now the only bad thing is that I have to pack it up and put it under the Christmas Tree... and look at the wrapped box for another 18 days It's going to be a loooooong wait. loiphin.