Hello! Long story short, AT&T chat rep had their supervisor authorize an upgrade override for an iPhone 5S for $199 (I purchased my 2nd 5 for $200 two weeks ago using another line's upgrade, after previous phone stolen. I'm a Uverse customer, poor cell reception, and good account history…anyways ->) The chat rep (who was very helpful) texted me this during our chat: "AT&T Free Msg: Your urgent case has been submitted successfully regarding your upgrade override! You will be contacted within 48 hours. Thank You, AT&T chat." Does this mean that the override request can still be denied? In the transcript, the chat rep said he already talked to his sup and said I can upgrade to 5S for $199. My original upgrade date for the $199 pricing was 9/15/13. Will the upgrade be visible in the check eligibility links on ATT/Apple, or do I have to call to actually purchase? What's the 48 hour thing? : / Just trying to do some planning. Sunday evening will mark 48 hours, but I was just curious. Thoughts?