I'm working at an Apple Reseller store on x-mas eve a little hungover and tired, so naturally I'm going to be browsing youtube videos all day. I thought this was pretty ridiculous since we're also an authorized warranty/service center and our direct competition is the CompUSA literally across the street from us. Then again it isn't all that surprising considering the people who have come here with CompUSA "repairs" that we've had to re-repair. Honestly, we had some adorable little grey-haired-old-lady come in with a unit that they charged $200+ [she showed us the reciepts] to rig the 56k modem after an electrical storm [the port was fried, so instead of replacing it, they took it out, and soldered a foot long phone cord from the modem underneath the mlb through the hole in the back of the machine where the modem port used to be]. It was pretty disgusting. Not that CUSA isn't a fine retailer of other fine crap but rather because they were the only Apple authorized service center for a while in this town; and we [along with most of out customers] are required to dislike them. Anyway, here's the link: YouTube video Oh, and basically the video shows a news team who unplug their IDE cable from the internal drive and take it in for repairs. They get charged over $100 from just about all the places. A couple charged full price to actually "fix" [plug the IDE back in] and most just ripped them off and were trying to charge for a new power supply or mlb or something.