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nbaker756
Jan 30, 2005, 06:06 PM
just got a 1gb shuffle and it wont sync with my G4 powermac on any usb port. everything is updated and the shuffle will only appear as a usb drive sometimes. what should i do.

dejo
Jan 30, 2005, 06:08 PM
Contact Apple.

sethwerkheiser
Jan 30, 2005, 06:08 PM
wait an hour or two for a good response from the MacRumors gang. That's usually what I do. Or wait and call 1-800-APL-CARE... though I don't think they're open on the weekends...

NEENAHBOY
Jan 30, 2005, 07:28 PM
wait an hour or two for a good response from the MacRumors gang. That's usually what I do. Or wait and call 1-800-APL-CARE... though I don't think they're open on the weekends...

That's what really ticks me off about AppleCare. 24/7 tech support, please!

wnameth
Jan 30, 2005, 08:41 PM
it could be that your USB ports are lose, this has happened to me, i just had to push them back in, try wiggling your shuffle, maybe the ports are the problem, OR YOU COULD CALL APPLE :rolleyes:

EJBasile
Jan 30, 2005, 08:54 PM
Does your G4 have USB 2.0 because i think the Shuffles only work with 2.0.

Counterfit
Jan 30, 2005, 09:07 PM
Try resetting it. There should be an app on the CD it came with to completely reset it and reinstall the software (if applicable). Also, make sure you're using iTunes 4.7.1.

nbaker756
Jan 30, 2005, 09:20 PM
i do have 4.7.1 and i called apple and all the said was to reinstall itunes and that didnt work. i tried it on my dads G3 ibook which was USB 1 and the shuffle works fine, no problems and it has all the same updates as the power mac

Logik
Jan 30, 2005, 10:09 PM
it does work with usb 1... i didn't have the 2.0 drivers installed and it still worked fine.. then i installed the correct drivers and wahla... much faster syncing hehe

oh this is on my pc... too much music to fit on my powerbook.. and i have my klipsch pro medias hooked up to the pc anyway so.. there you have it

RBMaraman
Jan 30, 2005, 10:17 PM
Does your G4 have USB 2.0 because i think the Shuffles only work with 2.0.

Shuffles work with any USB port (1.0, 1.1, 2.0).