Apple TV Faulty?

B

braids11

macrumors newbie

Original poster

• Jan 19, 2011

• #1

Hi there,

My first post on macrumors.com..

Just wondered if any of you guys had seen this problem before. It's my new apple tv. I have tested it with different hdmi cables and a different tv so im positive its the apple tv unit.

I've attatched a photo of the issue...

 

Attachments

• 
  photo.JPG

  737.2 KB · Views: 142

Dannymonky

macrumors member

• Jan 19, 2011

• #2

braids11 said:

Hi there,

My first post on macrumors.com..

Just wondered if any of you guys had seen this problem before. It's my new apple tv. I have tested it with different hdmi cables and a different tv so im positive its the apple tv unit.

I've attatched a photo of the issue...

Click to expand...

Looks pretty ugly. I say take it back since its still under warranty. Take the pic w/ you if you can. Good luck.

 

N

newagemac

macrumors 68020

• Jan 19, 2011

• #3

I've seen that before. It's usually the result of a bad HDMI handshake. Try turning off your TV and receiver, wait for 30 seconds, then turn back on. If that doesn't work, do a reboot of the Apple TV by holding the menu+down button about 5 seconds or until you see the light flashing fast. If that doesn't work, you probably do have a faulty unit.

 

Tomorrow

macrumors 604

• Jan 19, 2011

• #4

braids11 said:

I have tested it with different hdmi cables and a different tv so im positive its the apple tv unit.

Click to expand...

Sounds like your troubleshooting was thorough enough; I concur with your diagnosis.

If a reset doesn't work, I'd definitely return it.