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braids11
Jan 19, 2011, 02:47 PM
Hi there,

My first post on macrumors.com..

Just wondered if any of you guys had seen this problem before. It's my new apple tv. I have tested it with different hdmi cables and a different tv so im positive its the apple tv unit.

I've attatched a photo of the issue...



Dannymonky
Jan 19, 2011, 03:20 PM
Hi there,

My first post on macrumors.com..

Just wondered if any of you guys had seen this problem before. It's my new apple tv. I have tested it with different hdmi cables and a different tv so im positive its the apple tv unit.

I've attatched a photo of the issue...


Looks pretty ugly. I say take it back since its still under warranty. Take the pic w/ you if you can. Good luck.

newagemac
Jan 19, 2011, 03:47 PM
I've seen that before. It's usually the result of a bad HDMI handshake. Try turning off your TV and receiver, wait for 30 seconds, then turn back on. If that doesn't work, do a reboot of the Apple TV by holding the menu+down button about 5 seconds or until you see the light flashing fast. If that doesn't work, you probably do have a faulty unit.

Tomorrow
Jan 19, 2011, 03:50 PM
I have tested it with different hdmi cables and a different tv so im positive its the apple tv unit.

Sounds like your troubleshooting was thorough enough; I concur with your diagnosis.

If a reset doesn't work, I'd definitely return it.