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s948
Feb 9, 2011, 11:13 PM
I am so angry because there is a dent on my new Macbook Air. It's behind the screen, on the upper corner at the very center of the rounded part. It basically looks like the corner got chipped off (very tiny though). This thing is only a month old. Is there anything I can do to fix this? Could I take it to Apple, would they repair it? It is a very little dent. Please let me know, thanks!



GGJstudios
Feb 9, 2011, 11:15 PM
I am so angry because there is a dent on my new Macbook Air. It's behind the screen, on the upper corner at the very center of the rounded part. It basically looks like the corner got chipped off (very tiny though). This thing is only a month old. Is there anything I can do to fix this? Could I take it to Apple, would they repair it? It is a very little dent. Please let me know, thanks!
They'll repair it, but it will cost you. Neither the Warranty or AppleCare cover accidental damage.

s948
Feb 9, 2011, 11:22 PM
They'll repair it, but it will cost you. Neither the Warranty or AppleCare cover accidental damage.

Do you know more about this service and the price range by any chance? I've been reading around just now that the only way that they can fix it is by replacing the entire cover of the Macbook. Also I only just started using the Macbook, even though it was purchased a month ago, would that mean I could get it exchanged? Because I do not remember denting it, it is quite possible the Macbook came this way because it has stayed locked in the same place, unharmed.

GGJstudios
Feb 9, 2011, 11:26 PM
Also I only just started using the Macbook, even though it was purchased a month ago, would that mean I could get it exchanged? Because I do not remember denting it, it is quite possible the Macbook came this way because it has stayed locked in the same place, unharmed.
You'll have a hard time convincing them that it came that way, since you've had a month to notice it and report it, but you haven't. It's possible to get a Mac with a defective part, but extremely rare to get one that arrives with physical damage. If it's very small, as you say, I wouldn't worry about it. As long as it works properly, it won't hurt to leave it as it is.

fortunecookie
Feb 9, 2011, 11:32 PM
Now I wonder, would this things ever happen of the case was made with liquid metal.

kkel19
Feb 9, 2011, 11:37 PM
and i have the exact problem as you...i just bought my 2nd one couple of hours ago...gonig back to the apple store and returning this crap first thing.

s948
Feb 9, 2011, 11:42 PM
and i have the exact problem as you...i just bought my 2nd one couple of hours ago...gonig back to the apple store and returning this crap first thing.Did you dent it or was it like that out of the box, and is it within 14 days they are accepting it for a return? How did they handle this

kkel19
Feb 9, 2011, 11:49 PM
it was basically a dent i JUST bought this..i returned my first one to amazon thinking it might be amazon having a bad batch or something...so i go into apple store and bought one...opened it checked it thoroughly and found a dent basically it seems like somebody stabbed and chipped it with a lead pencil or something. It is pretty obvious..im going back tommorrow and gonna complain and just get my money back..they better refund me too...

shamash
Feb 10, 2011, 12:29 AM
My old macbook pro has a little tiny dent under the speaker... if I looked for imperfections on my Macbook Air I'd probably go crazy, cause I'll surely scratch it or something within a week haha. I know Apple products are beautiful and we want them to stay that way, but you can't drive yourself insane over it.

s948
Feb 10, 2011, 12:29 AM
it was basically a dent i JUST bought this..i returned my first one to amazon thinking it might be amazon having a bad batch or something...so i go into apple store and bought one...opened it checked it thoroughly and found a dent basically it seems like somebody stabbed and chipped it with a lead pencil or something. It is pretty obvious..im going back tommorrow and gonna complain and just get my money back..they better refund me too...
Damn hopefully you get a refund! I bet you will. I'm gonna try to tell them my story, but I bet it's too late :(

Atamagaii
Feb 10, 2011, 12:44 AM
Ahh, my condolences :(

I feel your pain; the other day, my iPhone fell out of my pocket as I was getting out of my car and clattered onto the pavement. Only a small mark, but I still die a little inside every time I use the thing...

As has already been said, if you're a month out from purchase, neither warranty nor returns is going to help you. Apple is probably going to charge you a few hundred to replace the case. I nearly took my iPhone to the Apple Store the other day, but in the midst of the floods and cyclones here in Queensland, I thought it a bit inappropriate :D

MultiFinder17
Feb 10, 2011, 01:51 AM
Ah, the first imperfection in one of our Apple products... We've all been there. Really though, you think that it'll drive you nuts, and it will indeed for about a week, then you'll stop noticing it and all of its little friends that slowly gather over a (computer) lifetime of usage. And really, the other 99.999% of the machine is still beautiful as it ever was, and it still works perfectly fine.

/me pets his Air with a year's worth of loving usage on it
Does it look brand new? Nah. Does it still turn heads with its breathtaking beauty and elegance when I bring it out? Totally :D

phoobo
Feb 10, 2011, 03:40 AM
I am so angry

Don't be angry, be proud. Dents are butch! Dents are manly.

uniforms
Feb 10, 2011, 04:04 AM
In a perfect world, we all see the beauty of life's imperfections.

s948
Feb 10, 2011, 08:01 AM
Lol thank you for the replies!

s948
Feb 10, 2011, 08:03 AM
Ah, the first imperfection in one of our Apple products... We've all been there. Really though, you think that it'll drive you nuts, and it will indeed for about a week, then you'll stop noticing it and all of its little friends that slowly gather over a (computer) lifetime of usage. And really, the other 99.999% of the machine is still beautiful as it ever was, and it still works perfectly fine.

/me pets his Air with a year's worth of loving usage on it
Does it look brand new? Nah. Does it still turn heads with its breathtaking beauty and elegance when I bring it out? Totally :D
You're so right...but the Air is so tiny so even a small scratch looks like a big one :'(

hcho3
Feb 10, 2011, 08:05 AM
Sorry to ask this, but can you post a picture if possible? I would like to see it.

PS: It's not that MBA is small. That is not why you notice it. Once you notice the dent, then it's over. It is inside your head. You will notice it even if it was 17 inch MBP.

Alfieg
Feb 10, 2011, 08:34 AM
Picture please or we have nothing to go on. Get your best macro lens out ;)

BlackMax
Feb 10, 2011, 09:54 AM
Picture please or we have nothing to go on. Get your best macro lens out ;)

+1

Do you know how the dent occurred?