PDA

View Full Version : New Air Clicking




hundleton1
Apr 26, 2011, 04:13 PM
bought the new Air on launch, its started to click from the seems on the bottom, normally when i picks it it or move it i can feel it click slightly.

any one else's doing this ?



SR71
Apr 26, 2011, 04:33 PM
bought the new Air on launch, its started to click from the seems on the bottom, normally when i picks it it or move it i can feel it click slightly.

any one else's doing this ?

Mine doesn't do that. You should consider getting yours checked out soon, as it could be a loose screw that could end up damaging other internal parts in the long run.

s2dio
Apr 26, 2011, 04:36 PM
bought the new Air on launch, its started to click from the seems on the bottom, normally when i picks it it or move it i can feel it click slightly.

any one else's doing this ?

Yep, mine also doing that kind of thing. Clicking, creaking, popping. There's already been a couple of threads around the forums here with people reporting the same issues. Some people took it to the Apple store and got their laptops replaced. Others got the screws tightened, which solved the problem.

I bought mine in Singapore and I live in Latvia, where we do not have a real Apple Store (just resellers). But we do have an Apple Service center, where I took my 13" ultimate MacBook Air to fix the problem. The technician re-seated the bottom case and it decreased the creaking sound, but did not completely remove it.

I bought a pentalobe screwdriver from ifixit, and tried to tighten the screws myself and messed them up (some don't turn anymore due to broken heads). Now I ordered an original replacement screw set through ebay and got a Macbook air 13" technician guide, which tells the exact order in which the screws should be put in (**************/A30Ga3, page 120). I will try once again and see if it helps. Otherwise, I will take the laptop to the Service Center once more and demand a repair or replacement of some of the parts or the whole computer.

The creaking sound drives me mad and makes me disappointed. And I feel a bit pissed off about having this kind of trouble with my first Mac.

RealScience
Apr 26, 2011, 05:14 PM
Mine was making a creaking sound. Tightening the screws didn't help, but completely removing and reseating the bottom plate (at the genius bar, not by myself) seems to have fixed it. Keeping my fingers crossed, since I just had this done last night near closing time. Even if it turns out not to be 100% gone, it's definitely infinitely better, since putting it into bag/taking it out of the bag/moving it around on the desk, and otherwise doing routine things I do daily last night and this morning/afternoon has been blissfully quiet.

DEFINITELY take it in a.s.a.p. If you don't have an Apple Store nearby, call AppleCare and register the issue. Don't try to fix it yourself this early on, as you could be voiding the warranty.

fs454
Apr 26, 2011, 05:49 PM
I've had mine apart many times to try to figure this out and can't. I have the 11" ultimate. If you pick it up from the left side, a loud click/pop is heard sometimes, not always.


I think it comes from the plastic chassis that holds each battery cell, but I'm really not sure. It's not really an issue unless you're really bothered by the sound.

ultrastranger
Apr 26, 2011, 07:22 PM
i got the same problem on my 13 inch air. I hear a mild click on the right palm rest occasionally. i tried tightening the screws myself, but no luck there...

i better not keep playing around with the screws anymore... im concerned i might get them damaged

arbogast777
Apr 26, 2011, 08:07 PM
Took mine into a Genius Bar for the same problem, and not only did they re-seat the thing, but they screwed the batteries in tighter, so that the outside chassis doesn't touch the battery, which they think contributes to the noise. After a week it's not as quiet as, say, an iPad when you pick it up, but much better.

IngerMan
Apr 26, 2011, 08:39 PM
I notice the noise and cricks when I pick it up from the front, opened. I will keep an eye on it if it seems to get worse. It did not do that the first few weeks. It has been about 9 weeks.

Acronyc
Apr 26, 2011, 08:45 PM
I had a similar issue with my 11", as it started to creak on the front and sides after three months. The first time I took it into the Apple store, the Genius Bar tightened the screws for me, but that actually made it worse and creak in different places. I took it in a second time, and they took off the bottom panel completely and reseated it and the screws. That seemed to fix it, as I haven't had any creaking or noises since (three weeks ago). Anyway, I'd definitely try to get it fixed.

Oli3000
Apr 27, 2011, 03:36 AM
I have the same issue on a 13" ultimate. Will do as recommended and pop into a genius bar!

NZed
Apr 27, 2011, 04:28 AM
Was about to say its the SMS from Hard Drive but realized this is about MBAs with SSDs!
:eek::eek::p
:apple::apple:Apple Store ASAP

dudeofswim
Apr 27, 2011, 07:41 PM
I had the same issue. I went into a Genius Bar and asked for them to look into it and maybe tighten the screws a bit. Fixed it right up. Now I notice A LOT less of it. It happened when mainly grabbing the air from one hand. Doesn't happen anymore :)