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View Full Version : Funny: Apple charged my CC $11,178 for my MacBook Air




getyup
Jul 23, 2011, 09:08 PM
I had a nice little surprise when I checked my credit card statement. LOL. I ordered 1, and they inadvertently charged me for 9 due to a credit card system processing glitch. Now I'm glad I used my credit card and not my debit card.

$1,242 x 9 card hits = $11,178 pending charges on my card. They gave me a nice gesture of compensation and communicated that they've discovered the issue and have resolved it and when the authorizations settle the only will post 1 charge, hehe.

Thought it was a little funny (not at first, but now) and share my story, lol. See what happens when computers run the world :-)



Oppressed
Jul 23, 2011, 09:12 PM
For that kind of money I would hope it comes with a dedicated graphics card.

getyup
Jul 23, 2011, 09:13 PM
For that kind of money I would hope it comes with a dedicated graphics card.

I'd hope they packed a Genius in the box for that price, hahahaha.

sporadicMotion
Jul 23, 2011, 09:28 PM
I'd hope they packed a Genius in the box for that price, hahahaha.

Would you REALLY want a genius? Ya'd have too feed it, provide a cage with some water and ripped up paper and to boot they're useless when it comes to fixing Macs.

getyup
Jul 23, 2011, 09:29 PM
Would you REALLY want a genius? Ya'd have too feed it, provide a cage with some water and ripped up paper and to boot they're useless when it comes to fixing Macs.

I thought they have magsafe adaptors and just plug in behind the counter? heh

Typswif2fingers
Jul 23, 2011, 09:35 PM
I'd hope they packed a Genius in the box for that price, hahahaha.


Some hot genius at that :)

sporadicMotion
Jul 23, 2011, 09:40 PM
Wirelessly posted (iPhone 4: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

I wish. Man, I hate geniuses. They all march up your leg and then start biting the inside of your "butt"... Kinda like rainbows

Obscurelight
Jul 23, 2011, 09:40 PM
:eek: thats one expensive Air who knows you might be getting the 10th generation of the Air for that price. Maybe even throw in an iPhone 7 for ya. :rolleyes:

getyup
Jul 23, 2011, 09:41 PM
Wirelessly posted (iPhone 4: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

I wish. Man, I hate geniuses. They all march up your leg and then start biting the inside of your "butt"... Kinda like rainbows

I think you have crabs, hehe

Big D 51
Jul 23, 2011, 09:41 PM
Lol that's one expensive MBA

sporadicMotion
Jul 23, 2011, 09:44 PM
I think you have crabs, hehe

I guess that's what I get for making a South Park reference :p (a bad one at that) :p

Elven
Jul 23, 2011, 09:46 PM
I would want it hand delivered by Jessica Alba in a thong, for 11k

getyup
Jul 23, 2011, 09:46 PM
I guess that's what I get for making a South Park reference :p (a bad one at that) :p

Sorry I stopped watching 10 years ago when it stopped being funny, lol.

sporadicMotion
Jul 23, 2011, 09:47 PM
I would want it hand delivered by Jessica Alba in a thong, for 11k

Sorry, that'll be at least 15k... 11k only gets you Charlie Sheen

Typswif2fingers
Jul 23, 2011, 09:47 PM
LOL Jessica in a thong...

Should've paid 1k more and get her without a thong :)


Seriously though, I know what happened.
The OP had a weekend in Las Vegas and now is trying to hide the charges... Cheeky. We are onto you :)

getyup
Jul 23, 2011, 09:49 PM
LOL Jessica in a thong...

Should've paid 1k more and get her without a thong :)


Seriously though, I know what happened.
The OP had a weekend in Las Vegas and now is trying to hide the charges... Cheeky. We are onto you :)

haha, that'd be one amazing weekend in vegas, haha

sporadicMotion
Jul 23, 2011, 09:50 PM
Sorry I stopped watching 10 years ago when it stopped being funny, lol.

That's actually from one of the first episodes (Cartman Gets and Anal Probe)

I did the same thing but I recently got back into it. I REALLY like the new stuff... anyways. :p

Do you mind if I ask how Apple compensated for that type of error? (Aside from refunding the improper charges)

getyup
Jul 23, 2011, 09:52 PM
Do you mind if I ask how Apple compensated for that type of error? (Aside from refunding the improper charges)

Then ended up calling CapitalOne and there really isn't much that can be done except wait out for them to fall off the account. They ended up crediting me back $300 plus the overnight shipping cost plus sent me $100 of accessories (magic trackpad and a magic mouse).

Turned out to be a good deal, but a big pain to spend all that time (3-4 hours) on the phone with them and CapitalOne investigating. I'm happy they took responsibility finally and gave me a very generous credit as a huge apology.

sporadicMotion
Jul 23, 2011, 09:55 PM
Then ended up calling CapitalOne and there really isn't much that can be done except wait out for them to fall off the account. They ended up crediting me back $300 plus the overnight shipping cost plus sent me $100 of accessories (magic trackpad and a magic mouse).

Turned out to be a good deal, but a big pain to spend all that time (3-4 hours) on the phone with them and CapitalOne investigating. I'm happy they took responsibility finally and gave me a very generous credit as a huge apology.

That's pretty good! I'd be pleased. Glad it worked out that way for ya. :apple:

getyup
Jul 23, 2011, 09:58 PM
That's pretty good! I'd be pleased. Glad it worked out that way for ya. :apple:

Yeah, I'm very happy they went a little heavy on the compensation. So many times companies screw up big time and just give a little coupon or something. They were way more generous than they had to be, but it certainly keeps them in great standing in my mind.

solowmodel
Jul 23, 2011, 10:00 PM
Then ended up calling CapitalOne and there really isn't much that can be done except wait out for them to fall off the account. They ended up crediting me back $300 plus the overnight shipping cost plus sent me $100 of accessories (magic trackpad and a magic mouse).

Turned out to be a good deal, but a big pain to spend all that time (3-4 hours) on the phone with them and CapitalOne investigating. I'm happy they took responsibility finally and gave me a very generous credit as a huge apology.

Worked out nicely!

Obscurelight
Jul 23, 2011, 10:02 PM
Then ended up calling CapitalOne and there really isn't much that can be done except wait out for them to fall off the account. They ended up crediting me back $300 plus the overnight shipping cost plus sent me $100 of accessories (magic trackpad and a magic mouse).

Turned out to be a good deal, but a big pain to spend all that time (3-4 hours) on the phone with them and CapitalOne investigating. I'm happy they took responsibility finally and gave me a very generous credit as a huge apology.

:eek: you made $100 an hour, I wish they could make a mistake like that on my credit card charge... Actually once there was a problem and the rep promised me free apple earphones and I never got them :mad::mad::mad:

TheEmpty
Jul 23, 2011, 10:15 PM
They didn't charge me until a day after it shipped, I was hoping I would get one for free :( still though I'm jealous of you getting the free stuff!

getyup
Jul 23, 2011, 10:17 PM
They didn't charge me until a day after it shipped, I was hoping I would get one for free :( still though I'm jealous of you getting the free stuff!

Well the downside is I'm unable to use my credit card for a week, haha

TheEmpty
Jul 23, 2011, 10:25 PM
Well the downside is I'm unable to use my credit card for a week, haha
I'm a university student and live with my parents, rarely use my CC anyway :P Yeah I guess if you're living off on your own though it would really suck, no food and what not. But did they charge it or was it just pending? I would think that the CC could cancel the pending ones couldn't they?

getyup
Jul 23, 2011, 10:26 PM
I'm a university student and live with my parents, rarely use my CC anyway :P Yeah I guess if you're living off on your own though it would really suck, no food and what not. But did they charge it or was it just pending? I would think that the CC could cancel the pending ones couldn't they?

Yeah I don't carry balances, I just use my credit card then pay it off once weekly to get the 2% cash back.

Obscurelight
Jul 23, 2011, 10:32 PM
are you using that american express plum card?

Edit: Never mind should've read that you said capitalone, I didn't know they offered a 2% cash back card. May I ask which one is it

getyup
Jul 23, 2011, 10:33 PM
are you using that american express plum card?

No, I only use CapitalOne Venture. I travel internationally every other week and they're the only card that doesn't charge the 3% foreign transaction fee.

sporadicMotion
Jul 23, 2011, 10:35 PM
Yeah I don't carry balances, I just use my credit card then pay it off once weekly to get the 2% cash back.

I like that. That's a good call. I wonder if any CC have that deal in Canada... probably not. I don't like the idea of buying a Mac on credit but that makes a lot of sense.

getyup
Jul 23, 2011, 10:37 PM
I like that. That's a good call. I wonder if any CC have that deal in Canada... probably not. I don't like the idea of buying a Mac on credit but that makes a lot of sense.

Yeah, CapitalOne Canada has the same deal. I think CapitalOne is one of the biggest card issuers in Canada too... just buy it and pay it off in a week, you still get the cash back rewards, and never pay interest :-)

Obscurelight
Jul 23, 2011, 10:39 PM
No, I only use CapitalOne Venture. I travel internationally every other week and they're the only card that doesn't charge the 3% foreign transaction fee.

Oh you meant you are rewarded in miles equivalent to 2% cash back . However they are pretty nice when it comes to waiving foreign transaction fees. They're the only CC company out there with more than 2 cards that waive foreign transaction fees.

getyup
Jul 23, 2011, 10:41 PM
Hmm, I didn't know the Venture does 2% cashback. However they are pretty nice when it comes to waiving foreign transaction fees. They're the only CC company out there with more than 2 cards that waive foreign transaction fees.

Yeah I've been with them for many years... the cash back on the diff venture cards they offer in the "any purchase" category varies from 0.25% to 2.5%, but 2% is the most on a venture card without the annual fee.. not worth 40 bux a year for an extra 0.5%.