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View Full Version : Why is it taking so long for apple to send me a code?




hcho3
Aug 1, 2011, 06:52 PM
I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.



Arnieaz
Aug 1, 2011, 09:37 PM
I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.

I helped a friend do it, and we got an immediate code back to be applied at purchase. All within 10 minutes.

agentphish
Aug 1, 2011, 09:44 PM
I'd call 800 My Apple

Eradik
Aug 1, 2011, 10:01 PM
I submitted Mac OS lion date program a week ago and still no answer from apple...

Is this normal?

Should I call and fight?

I am calling them now, but any advice would be appreciated.

It shouldn't take that long. What did they say when you called them?

mattraehl
Aug 2, 2011, 12:11 PM
I naively just downloaded Lion on my brand new iMac and realized afterwards that I'd been charged, I guess I thought the free upgrade thing would "Just Work". I contacted the Mac App Store support and they refunded the charge. So you could always go that route. :D