View Full Version : Backup but no update!!

Oct 12, 2011, 02:42 PM
I keep trying to update my iphone and every time I click "Update" it goes through the lengthy process of backing up my phone....but when it is done with back up, it doesn't install the ios5 update. This happens every time I click "Update"
(and yes the message still says- A newer version of the iphone software is available....)

Any tips or advice? I've been trying to do this for almost 2 hours!:(

Oct 12, 2011, 02:42 PM
Back up and restore. Should work.

Oct 12, 2011, 02:43 PM
Try turning off your phone after the next update has failed and the sync has finished. Power on, connect, and click update.

Oct 12, 2011, 02:53 PM
OK giving it a try...restarted both the iphone and computer to see if that helps. Thanks!