Backup but no update!!

Discussion in 'iOS 5 and earlier' started by scenn, Oct 12, 2011.

  1. macrumors newbie

    Joined:
    Oct 12, 2011
    #1
    I keep trying to update my iphone and every time I click "Update" it goes through the lengthy process of backing up my phone....but when it is done with back up, it doesn't install the ios5 update. This happens every time I click "Update"
    (and yes the message still says- A newer version of the iphone software is available....)

    Any tips or advice? I've been trying to do this for almost 2 hours!:(
     
  2. macrumors 603

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #2
    Back up and restore. Should work.
     
  3. macrumors 6502a

    Joined:
    May 12, 2009
    Location:
    iDeaded myself
    #3
    Try turning off your phone after the next update has failed and the sync has finished. Power on, connect, and click update.
     
  4. thread starter macrumors newbie

    Joined:
    Oct 12, 2011
    #4
    OK giving it a try...restarted both the iphone and computer to see if that helps. Thanks!
     

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