Backup but no update!!

Discussion in 'iOS 5 and earlier' started by scenn, Oct 12, 2011.

  1. macrumors newbie

    Oct 12, 2011
    I keep trying to update my iphone and every time I click "Update" it goes through the lengthy process of backing up my phone....but when it is done with back up, it doesn't install the ios5 update. This happens every time I click "Update"
    (and yes the message still says- A newer version of the iphone software is available....)

    Any tips or advice? I've been trying to do this for almost 2 hours!:(
  2. macrumors 603

    Sep 4, 2011
  3. macrumors 6502a

    May 12, 2009
    iDeaded myself
    Try turning off your phone after the next update has failed and the sync has finished. Power on, connect, and click update.
  4. thread starter macrumors newbie

    Oct 12, 2011
    OK giving it a try...restarted both the iphone and computer to see if that helps. Thanks!

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