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View Full Version : MobileMe user: iCloud.com moans about @me.com email required, OS X Mail refusing pw




Kilamite
Oct 13, 2011, 09:13 AM
Problem 1

I was originally a .Mac user, so my Apple ID is actually @mac.com not @me.com. This used to cause problems when signing in with iTunes, as iTunes for some reason only accepts my @me.com email as a login, yet once logged in, displays it as my @mac.com email. I have iCloud set up on my Mac in System Preferences with Mail enabled.

I think the same thing has happened with iCloud. Anyone else with this issue?


Problem 2

Mail is refusing my iCloud/MobileMe password. Was working last night, but all of today it has been refusing it.


EDIT: Appears there's some issues with iCloud right now as Apple's website reports.

http://www.apple.com/support/icloud/

Guess it'll be back up soon..



costabunny
Oct 13, 2011, 09:15 AM
Same here - has been happening across all devices for about the last 30+ mins

:(

richphoto
Oct 13, 2011, 01:29 PM
Problem 1

I was originally a .Mac user, so my Apple ID is actually @mac.com not @me.com. This used to cause problems when signing in with iTunes, as iTunes for some reason only accepts my @me.com email as a login, yet once logged in, displays it as my @mac.com email. I have iCloud set up on my Mac in System Preferences with Mail enabled.

I think the same thing has happened with iCloud. Anyone else with this issue?


Problem 2

Mail is refusing my iCloud/MobileMe password. Was working last night, but all of today it has been refusing it.


EDIT: Appears there's some issues with iCloud right now as Apple's website reports.

http://www.apple.com/support/icloud/

Guess it'll be back up soon..

I am back up on my devices but still trying to use the site www.icloud.com to look at email keeps saying it requires a .me email.. I have had .mac since the day it was introduced at macworld. attached to my account is also the same with .me.. so why can I not access email at icloud.com?

Kilamite
Oct 13, 2011, 02:06 PM
My email is back up again too.

Still can't check my email on iCloud though.

dhy8386
Oct 13, 2011, 02:12 PM
Problem 1

I was originally a .Mac user, so my Apple ID is actually @mac.com not @me.com. This used to cause problems when signing in with iTunes, as iTunes for some reason only accepts my @me.com email as a login, yet once logged in, displays it as my @mac.com email. I have iCloud set up on my Mac in System Preferences with Mail enabled.

I think the same thing has happened with iCloud. Anyone else with this issue?


Problem 2

Mail is refusing my iCloud/MobileMe password. Was working last night, but all of today it has been refusing it.


EDIT: Appears there's some issues with iCloud right now as Apple's website reports.

http://www.apple.com/support/icloud/

Guess it'll be back up soon..

Did you migrate your MobileMe to iCloud first? I have seen problems where people try to set up iCloud with existing MobileMe credentials without moving it to iCloud first.

Kilamite
Oct 13, 2011, 03:34 PM
Did you migrate your MobileMe to iCloud first? I have seen problems where people try to set up iCloud with existing MobileMe credentials without moving it to iCloud first.

Yep, everything is moved to iCloud. Contacts and Calendar show up fine. Just email on iCloud.com that won't let me.

Lurchdubious
Oct 13, 2011, 11:57 PM
How do I start over? I kinda screwed things up: Tried activating iCloud before migrating from MM, even created a new @me address (got frustrated when it wouldn't accept the same @me associated with my original MM account.

Please help! Been struggling with this all night. Never once had these problems with just using MM.

meihcydna
Oct 14, 2011, 01:10 AM
Yep, everything is moved to iCloud. Contacts and Calendar show up fine. Just email on iCloud.com that won't let me.

I also have that same issue. Everything is synced besides my email. Still has that popup saying I need an @me address.

Kilamite
Oct 17, 2011, 05:28 PM
I sent an email to Tim Cook on Oct 13th, basically saying can someone from your team sort this out for me, as it may be an isolated case.

Got a phone call today from someone who was wanting to try resolve it all. Ironically, prior to the phone call, I was able to start using iCloud.com to check my email.

Nice to know that my email got read and passed to the appropriate people for resolving though.