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weird line of dead pixels on 13" air...?

I

ihonda

Suspended
Original poster
Sep 17, 2009
1,848
195
ok so last night i was watching a movie and saw what i thought was a hair or dust, here upon closer inspection it appears to be a small line of dead pixels, various colors. it actually almost looks like a tear.. has anyone experienced anything like this? id really prefer not to have it serviced because i just put my wrapsol on so id have to take off the top/bottom which then means id have to order a replacement...

here is a pic of what im talking about.


https://skitch.com/jacobgaul/gmpub/img-0087
 
soco

soco

macrumors 68030
Dec 14, 2009
2,840
119
Yardley, PA
That really sucks. Have you tried any of those dead pixel fixer kind of websites? Although, I doubt they're dead pixels in the fixable sense. You're probably looking at a need to replace the screen.
 
R

Roman2K~

macrumors 6502a
Mar 11, 2011
552
16
First sign of the panel dying. There's a Samsung 2433BW at work that's been showing the same symptoms at the bottom-center for about 2 years. It's grown to "only" about 4 cm wide over time, but it's still spreading.

I'm sorry you're encountering this issue, but it's a good thing you caught it early... Your wrapsol can't be worth an LCD panel, you should bring it to the genius bar whenever you can.
 
T

TheRealDamager

macrumors 65816
Jan 5, 2011
1,043
11
ihonda said:
ok so last night i was watching a movie and saw what i thought was a hair or dust, here upon closer inspection it appears to be a small line of dead pixels, various colors. it actually almost looks like a tear.. has anyone experienced anything like this? id really prefer not to have it serviced because i just put my wrapsol on so id have to take off the top/bottom which then means id have to order a replacement...

here is a pic of what im talking about.


https://skitch.com/jacobgaul/gmpub/img-0087
Click to expand...

Call Wrapsol - I had a similar situation (not screen, but fixing a wrapsoled air) and they sent me a new one for the cost of shipping.
 
A

Aras87

macrumors member
Sep 14, 2011
51
0
Another MBA and another screen problem. Dead pixels, uneven backlight brightness, black spots at the screen edges..
 
pgiguere1

pgiguere1

macrumors 68020
May 28, 2009
2,167
1,200
Montreal, Canada
That's actually better than getting a single dead pixel since you can be sure you're covered by warranty.

I had a dead pixel on my brand new 13" MBP a while ago and Apple didn't want to replace it since it didn't have 3 dead pixels or whatever the minimum number was.
 
R

Roman2K~

macrumors 6502a
Mar 11, 2011
552
16
Aras87 said:
Another MBA and another screen problem. Dead pixels, uneven backlight brightness, black spots at the screen edges..
Click to expand...

Actually, MBA screens are a non-issue: the number of people complaining about their screens is next to nothing compared to the number of satisfied customers who don't have a single problem (but remain silent about it).

And, like mentioned by Aras87, it's not a single dead pixel so it's covered by the warranty. Nothing to worry about.
 
I

ihonda

Suspended
Original poster
Sep 17, 2009
1,848
195
Well I think I'm gonna wait until August to get it fixed incase the screen dies more. I don't really notice it so I'll wait as long as I can before I have to get it fixed. I can't be without my air and I'm pretty sure they wont just do a swap and I don't want to leave it so I'll have to wait.
 
Macman45

Macman45

macrumors G5
Jul 29, 2011
13,197
135
Somewhere Back In The Long Ago
Spot On

Roman2K~ said:
Actually, MBA screens are a non-issue: the number of people complaining about their screens is next to nothing compared to the number of satisfied customers who don't have a single problem (but remain silent about it).

And, like mentioned by Aras87, it's not a single dead pixel so it's covered by the warranty. Nothing to worry about.
Click to expand...

+1 Apple will replace it, and I have had no issues with my 13" Air.
 
I

ihonda

Suspended
Original poster
Sep 17, 2009
1,848
195
Replace it on the spot for a new one or will they have to check it in for service?
 
KnightWRX

KnightWRX

macrumors Pentium
Jan 28, 2009
15,046
4
Quebec, Canada
ihonda said:
Replace it on the spot for a new one or will they have to check it in for service?
Click to expand...

When I had my MBA display swapped out, they just ordered it and I left with my MBA that day. When the part came in, they called me, I dropped the MBA off and the next day I picked it up.
 
M

macsymacker

macrumors member
Nov 12, 2011
40
0
Hi there!

How old is your machine?

Thanks.

ihonda said:
ok so last night i was watching a movie and saw what i thought was a hair or dust, here upon closer inspection it appears to be a small line of dead pixels, various colors. it actually almost looks like a tear.. has anyone experienced anything like this? id really prefer not to have it serviced because i just put my wrapsol on so id have to take off the top/bottom which then means id have to order a replacement...

here is a pic of what im talking about.


https://skitch.com/jacobgaul/gmpub/img-0087
Click to expand...
 
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