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View Full Version : Product replacement pending - picture/serial still of 1st gen iPod




MacsAreBetter\
Jan 4, 2012, 12:47 AM
http://i42.tinypic.com/v8li8m.jpg

It's probably nothing, but I always thought the serial and picture are meant to change to the 6th gen straight after it is declared as 'product replacement pending'? I live in Australia. How did this work for you?

Thanks.



ilovemyibook
Jan 4, 2012, 02:34 AM
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Mine never changed. It still showed the first generation Nano when I was holding my replacement in my hands.

number9
Jan 5, 2012, 09:22 AM
Image (http://i42.tinypic.com/v8li8m.jpg)

It's probably nothing, but I always thought the serial and picture are meant to change to the 6th gen straight after it is declared as 'product replacement pending'? I live in Australia. How did this work for you?

Thanks.


Mine is the same. They received, confirmed, and started (pending) the replacement process on December 31. I imagine in the next week or so they will ship the new one.

I'm pretty sure the status page is only reflective of the product you sent in for repair. It would probably be a logistical issue to change the part associated with every repair request number when they send it back.