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View Full Version : I can see network devices, but can't get past 'Connecting' in Finder. (BT Home Hub)




gwelmarten
Jul 10, 2012, 04:26 AM
Hi
I'm having a bit of trouble with my home network. Before, I used to use a net gear router to connect both my iMac and my MacBook Air. Both had file sharing enabled, and I could easily connect to one from another and share files / share screen.
I upgraded to a BT Home Hub router. I'm not sure if everything stopped working at exactly this time, so I'm not sure if this is the real cause of the problems.
Now, everything still has file sharing enabled, but when I look at networked devices in Finder (including my NAS) and try and connect, it just gets stuck on Connecting - I can't even do "Connect As". See the attached screenshot.
I also tried connecting via afp to the NAS (a Synology box), and that just showed the bar with the diagonal lines that keep moving across it - meaning no progress!
I suspect this is the BT Home Hub, but am not sure. Does anybody else have one of these? Any problems? Or could it be something else? Any thoughts appreciated.
Thanks,
Sam



Macman45
Jul 10, 2012, 04:27 AM
Try clicking "Connect As" You should be prompted for your password for the device.

EDIT

Just saw you tried that....You could try re-setting the hub / router, then try connecting again....Assuming you have all sharing options enabled. Those hubs have caused issues before....A forum search may provide more information, but if I remember correctly the solution turned out to be a different router.

gwelmarten
Jul 10, 2012, 04:29 AM
Try clicking "Connect As" You should be prompted for your password for the device.

The screenshot would't change if I clicked "Connect As". Nothing happens (See original post).

gwelmarten
Jul 10, 2012, 04:31 AM
This is the loading screen I get when I try to connect using the "Connect to Server" option in finder.

Macman45
Jul 10, 2012, 04:33 AM
This is the loading screen I get when I try to connect using the "Connect to Server" option in finder.

Yep, it was the same issue, it just never connects...Some more info on these boards:

http://community.bt.com/t5/Other-BB-Queries/Apple-TV-amp-Homehub-3-Home-Sharing-Drop-Out/td-p/450085

gwelmarten
Jul 10, 2012, 04:45 AM
Yep, it was the same issue, it just never connects...Some more info on these boards:

http://community.bt.com/t5/Other-BB-Queries/Apple-TV-amp-Homehub-3-Home-Sharing-Drop-Out/td-p/450085

Hi
But this is for the Apple TV. Are you suggesting I apply the same steps as in post 3?

Macman45
Jul 10, 2012, 04:48 AM
Hi
But this is for the Apple TV. Are you suggesting I apply the same steps as in post 3?

Sorry, I meant the boards in general....Look at post 3 in the link where it says "wireless connection issues" Might help:
http://community.bt.com/t5/BT-Infinity/BT-Home-Hub-3-0A-and-USB-HDD-access-from-iMac/td-p/366163

robgendreau
Jul 10, 2012, 12:00 PM
What are the settings on the router? firewall? ports? IP assignment?

gwelmarten
Aug 6, 2012, 05:05 AM
I fixed the issue entirely by disabling the firewall on the router. Port forwarding helps for protection anyway, and all computers have pretty good firewall anyway.