View Full Version : Does Apple cover the iPod battery?

Jul 28, 2005, 03:50 AM
I think the title says it all

I heard many people say that it doesnt however on the warranty agreement it says...

This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or non-Apple products; (b) to damage caused by service performed by anyone other than Apple; (c) to a product or a part that has been modified without the written permission of Apple; or (d) if any Apple serial number has been removed or defaced

It doesnt say anything about the battery here...

I was asking this because I was thinking about buying applecare before my year ends

Jul 28, 2005, 04:12 AM
Yes. Bring it into the Genius Bar, and the technicians will be able to diagnose the battery, and if it doesn't pass a test for battery life, the unit will be replaced.

Also, if you're a student or teacher, you qualify for Educational discount for Applecare, which becomes $47 instead of $59. :)

Jul 28, 2005, 06:32 AM
Yes. Bring it into the Genius Bar, and the technicians will be able to diagnose the battery, and if it doesn't pass a test for battery life

What the hell?

Because I did bring it in before like after two weeks after I bought it and told them the battery wasnt lasting the 12 hours as expected and they just took a look and gave me a new one...

What kind of "tests" do they subject it to?

Jul 28, 2005, 01:39 PM
They calibrate it and run it through normal conditions and time the battery life. If it doesn't show significant battery loss that merits replacement, they don't replace it apparently. Or that's how the protocol is at the place I work at.

Jul 28, 2005, 02:16 PM
It's supposed to be down to 50% of the promised battery life for them to replace it.

Jul 28, 2005, 02:18 PM
And I think that's during the first year. It may extend it to 2 years with AppleCare, I'm not sure.

Jul 28, 2005, 02:37 PM
If you're just worried about batteries, you can replace them yourself using 3rd party solutions from NewerTechnology. Their batteries (http://newertech.com/ipod) offer up to a 70% increase in capacity over Apple's batteries, and they range in price from $25 to $30 and include all necessary installation tools.

Additionally, it may be more expensive, though if you plan on keeping your iPod for awhile another solution may be TechRestore's iPod Battery Freedom (http://techrestore.com/xcart/product.php?productid=16475&cat=259&page=1) which offers lifetime battery replacements for your iPod for just $99.

Jul 30, 2005, 09:27 PM
I bought a 4th Gen 20G iPod and today I have ran both the continuous shuffle and reoeat song tests. I get 9 and a half and 10 hours of uninterrupted run time respectively. does my iPod have a problem or does that sound right ? I heard the iPod should play for 12 hours when the repeat song test is performed.