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QT 7 and iTunes 6 refuse to work!

2A Batterie

2A Batterie

macrumors 6502a
Original poster
I downloaded iTunes 6 a few days ago and it has worked fine. I just downloaded QT 7, and now iTunes and QT do not open. They both have the arrow under their icon on the dock, but they do not open. I repaired disk permissions and trashed preferances, yet I still can't get either to start. I'm running 10.3.9. Please help!
 
2A Batterie said:
I downloaded iTunes 6 a few days ago and it has worked fine. I just downloaded QT 7, and now iTunes and QT do not open. They both have the arrow under their icon on the dock, but they do not open. I repaired disk permissions and trashed preferances, yet I still can't get either to start. I'm running 10.3.9. Please help!
Click to expand...
Are you using quicktime 7.0.3? iTunes cannot work without that.
 
Soulstorm said:
Are you using quicktime 7.0.3? iTunes cannot work without that.
Click to expand...

Sorry, but that's wrong. Some features won't work without 7.0.3, but it'll still run.
 
I think it may have something to do with my DIGI002 (audio recording interface). I have my audio running through the 002. When I don't have iTunes and QT in my core audio (digidesign term) supported apps, they run fine. I believe I have to update ProTools now. In the meantime I am trying to unistall QT7 by going back to 6.52 via Apple's website. Also, my Mail app all of a sudden needs all of my info and when I type it in, it says the server is invalid! I know it is valid, because I went online and checked myself. I must have trashed mail mail prefs. This has been one frustrating day!
 
QuickTime is too heavily embedded in the system to be able to simply go back to 6.5. Personally, I wouldn't try to do it because it'll most likely do more harm than good. Sorry. 😱

Maybe try resetting PRAM/NVRAM. 🙂
 
mad jew said:
QuickTime is too heavily embedded in the system to be able to simply go back to 6.5. Personally, I wouldn't try to do it because it'll most likely do more harm than good. Sorry. 😱

Maybe try resetting PRAM/NVRAM. 🙂
Click to expand...

Too lazy to find them, but Apple has instructions for rolling back to 6.5 from 7. I had to do it once because I didn't want to pay the pro license and someone in my family upgraded to 7 from 6.5 Pro on my Power Mac, which broke some stuff in the Production Suite. Anyway, following Apple's instructions, I went back to 6.5.2 and had zero problems. (I've recently upgraded that machine to 7 pro, but it worked fine with 6.5 for months).
 
mad jew said:
Do you need to roll back to 7.0.1 first?
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I have 7.03 now, and that link is for 7.02 to roll back to 7.01. Alas, I'll try it anyone, and get some asprin for this headache while it downloads.
 
2A Batterie said:
I have 7.03 now, and that link is for 7.02 to roll back to 7.01. Alas, I'll try it anyone, and get some asprin for this headache while it downloads.
Click to expand...


Yeah, I kinda guessed you'd have 7.0.3 but I couldn't find a link or any info on rolling it back so I was really hoping you had 7.0.2. 🙁

Do you have any third party apps that modify QuickTime? I know it's a pretty vague question, but there's been a similar problem on Windows and it seems to relate to a codec pack (K-Lite to be specific). Of course, this is for Windows so it may not necessarily be related.
 
I have ProTools, which is seeming to be part of the problem. I'm using 6.4, but I think I need to download the drivers for... at least that's what someone said on PT's support site. I'll give that a whirl.
 
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