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View Full Version : Powerbook not recognizing iPod Shuffle??




crazydreaming
Oct 18, 2005, 09:52 PM
My brother wanted to connect his iPod Shuffle to my Powerbook to put some files on it. For some reason, my powerbook is not recognizing it at all. It's not even showing up in the finder. I tried plugging it in multiple times. I tried restarting, and still no success.

I tried opening software updater, because I believe it needs a software update and/or restore, still no luck. Opened iTunes... nope. :confused:

What can I do? What kind of an iPod is not recognized by a mac!



crazydreaming
Oct 18, 2005, 10:45 PM
update: I tried connecting to my freinds HP Notebook, and a message came up saying it could not connect to the device because it is faulty... Something like that.

Anyway, I submitted a service request to Apple.

kainjow
Oct 19, 2005, 12:48 AM
If the HP and your Mac both aren't seeing it, it's most likely a problem with the shuffle. Have your friend connect it back to his original computer, and reformat it with the latest iPod Updater at http://www.apple.com/ipod/download

crazydreaming
Oct 19, 2005, 06:32 AM
If the HP and your Mac both aren't seeing it, it's most likely a problem with the shuffle. Have your friend connect it back to his original computer, and reformat it with the latest iPod Updater at http://www.apple.com/ipod/download

Will the original computer recognize it then?