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Backtothemac
Oct 25, 2005, 12:42 AM
Damn it! I have had this thing for 2 hours. Really 2 hours. Took it out of the box, put it in the sleeve. Set it on the desk. Took it out of the sleeve connected it to the iMac.

Transfered one song to test sound quality. Looked down. I have hundreds of scratches on the screen!

LITTERALLY HUNDREDS!

WTF. Are the new iPods this easy to scratch that the protective case that they come with will destroy the iPod!

Anyone else have this problem with the 5g iPod?



spaceballl
Oct 25, 2005, 12:47 AM
Hmm I can't say i've been able to recreate your problem. I got the iPod, put it in its case, threw it in my backpack, and stuff... I sync'd up the iPod when it was in the case, took it out of the case, listened to it, did a few other things, and still no scratches.

That being said, I realize this thing is gonna scratch easy... So i'm looking for a case asap!

-Kevin

hookahco
Oct 25, 2005, 12:49 AM
invest in an iskin.. once you get it youll never believe you used an ipod without it.

TheMonarch
Oct 25, 2005, 12:51 AM
33361






(No pun intended :( :mad: )

balamw
Oct 25, 2005, 01:00 AM
invest in an iskin.. once you get it youll never believe you used an ipod without it.
My 4G scrtached up pretty bad in the first 2 weeks I had it without an iSkin.
iskin doesn't seem to have any 5G product for preview/preorder yet. :(

Personally I'm leaving the plastic on the front of my 5G until either it falls off or I receive my Martin Fields 2.5" screen protectors. They were out of stock of the 5G ones, and I really only want to protect the display area, I don't mind so much if the rest of the front gets scratched a bit.

B

whalesalad
Oct 25, 2005, 01:13 AM
Radtech told me (radtech.us) that they would be releasing a skin for the ipod video made of their famous optex cloth. I love Radtech, they make excellent stuff!!! Make sure to check the site out each week to find out when they are available!

Well for those who do not know what optex is, its a very fine 1000 thread per square inch cloth which really leaves no scratches at all on your ipod. I used their IceCreme M kit to remove scratches from my ipod and that worked perfectly. It includes the optex clothes and they feel as smooth as a babies bottom.

This is THE case that you are going to want. Plus, they are hair-thin so it doesnt make your ipod look like a boat anchor.

pdpfilms
Oct 25, 2005, 01:29 AM
I've not had that issue. Its hard to believe there are already hundreds of scratches on your screen if that's truly all you've done with it.

Nevertheless, I've got an invisible shield and a BurningLove case on the way.

Phat_Pat
Oct 25, 2005, 01:32 AM
nanos and iPods scratch extremely easy now.


and for people who don't relieze how easily, dust can almost scratch the screen


its real bad.

AdamZ
Oct 25, 2005, 01:58 AM
As we all know the 5 gb and 10 gb scroll wheel ipods were the first to come out back in 2001. Watch this http://live.watchmactv.com/ Anyway, the original design was truly something to see. The buttons were intuitively positioned, something that was reintroduced in the click wheel model, and the thin clear plastic sheet of aparent glass was tottally like looking at some really cool art piece. I am so happy to say, that Apple has comeback full circle to the original design and now I feel completely ready to replace nearly dead original ipod.
The headphone jack is broken and the firewire port is very loose. I have to be careful when charging or attempting to sync as to not disconnect it. Also battery life is a hit or miss, anywhere from 3 hours, to 5 min depending on whether or not I attempt to skip to the next song or let it shuffle on its own no matter the song. Also, I have to really know what I'm about to to since the Menu button no longer works. And I mentioned syncing? Getting files and music on to the iPod is a hassle since it rarely works. I have Restored and used Disk Warrior on this thing at least 10 times to get it to accept data at different points. And finally, the thing is TOTALY SCRATCHED!!!!!!

But, ya know what? I have been using this device daily for nearly 4 YEARS!!!!!!! Yes it scratches!!! The return of the clear plastic, that jewels the front of the newest iPods, is a return to the original design! I remember forums similar to these that discussed this way back then. Ya know what we didn't care, the clear plastic made the product look beautiful. And again, it does it now. Have you seen one yet? Compare that subtle touch on the sides to a 3rd or 4th gen iPod and you'll clearly see that they were wrong with those models. They brought back the button layout in the fourth and now the entire original design here in the 5th. Its the differences in materials that are driving people crazy. They are not familiar with that feeling. Watch this above video and look at Seal's reaction "everyones gonna want one of these" Its the new plastic on the front. It begs the iPod to be thought of as a true jewel again. The new ones do scratch. The Nanos scratch. But not in a way disimilar to the originals, and not what you would consider as not worthy of buying one. These aBut thats what people are complaining about

We decided back then to fall into one of two camps. Those who decided to put theirs in cases and keep them pristine. Or others like me who enjoyed the open beauty of the product and wanted it to shine through. WE KNEW IT WAS GOING TO GET SCRATCHED TO HELL. It was $400 for only 5gb. Hundreds if not thousands of these little scratches live and breath on my iPod. And we accepted it. We chose it. For those who are complaining about scratches, or reading about those that are complaining and getting scared, don't worry about it folks really. Just decide what camp you want to live in.

noelister
Oct 25, 2005, 02:04 AM
Oddly enough, I have not had that problem. I Got mine in last Wednesday. Since then I have listened and watched it. Just typical use. I have one little scratch on the back of the iPod but that was my fault. With that said, I put an invisibleShield on the thing tonight just to be safe.

Furthermore, I don't look at the iPod as a toy. It was 300 buck plus tax. This may not be alot to some but to me it is. So i treat all my goodies I save up for with care.

Vanilla
Oct 25, 2005, 02:17 AM
Yes EVERYONE is aware that iPod's of all generations scratch, fairly easily.

I do not believe the majority of people complaining expect pristine quality at all times, which would be unreasonable.

However, and it's a big however, the new models DO appear to scratch far more readily and far more extensively than any other previous model.

This could well be simply a bad, initial batch of the new models as Apple claims and as apparently verified by the [inevitable] spate of counter postings from people insisting their new models are fine.

Given the above, there does seem to be an issue here that is worthy of discussion and hopefully resolution.

Vanilla

greenguy4
Oct 25, 2005, 06:00 AM
Sounds like a big problem. Can we see some pictures.

iGary
Oct 25, 2005, 06:02 AM
*hugs his 40GB original iPod photo*

robbieduncan
Oct 25, 2005, 06:55 AM
*hugs his 40GB original iPod photo*

Don't do that: you'll scratch it!

cheekyspanky
Oct 25, 2005, 07:02 AM
I just pulled my 5G out of its little protective case for the first time since charging it up and synching it - and yup, mine is scratched to ****** as well.

This 5G seems a lot lower quality than my 3G was.

:mad:

nomad01
Oct 25, 2005, 07:16 AM
Personally I'm leaving the plastic on the front of my 5G until either it falls off or I receive my Martin Fields 2.5" screen protectors.

Excellent idea! The Martin Field protectors are fantastic. Crystal clear and really tough. The ones for the nano and the 5G pretty much cover the whole front area. They're not overly expensive so I'd rather get my iPod covered and not have to treat it like an egg.

Every iPod I've had since the 2G one has been covered in protection of some variety because they're easy to scratch. The newer ones just look more obvious.

ipacmm
Oct 25, 2005, 07:53 AM
I just pulled my 5G out of its little protective case for the first time since charging it up and synching it - and yup, mine is scratched to ****** as well.

:mad:

Same with my ipod...the second I got it, it was all scratched up.

iDM
Oct 25, 2005, 08:19 AM
invest in an iskin.. once you get it youll never believe you used an ipod without it.

I realize people love their iskins, but my experience with them is that they greatly increased the size of the ipod, when pulling it in and out of my jeans pocket, the pocket came with it, i then had to stuff it back in. The included screen cover was a JOKE and it turned yellow after a couple months, and the pocket clip was not taut when using it so i had to resort to tucking my 3rd gen ipod into my waist band while working out. I got my new ipod about 45 minutes ago from fedex, and as hard as it was i did not take it out of it's plastic wrap and i refuse to until i get a proper case. Having to do this is quite ridiculous, my roommates although didn't get hundreds of scratches it did get a few and all he did was the same just syncing it.

micha10589
Oct 25, 2005, 08:59 AM
Could the people who claim that their new iPods came scratched to ****** out of the protective sleeve confirm this with pictures, please?

Ferrence
Oct 25, 2005, 09:38 AM
Don't take the plastic off of your iPod until you get Invisible Shield or a case. Geez.

RBilRamZ
Oct 25, 2005, 10:56 AM
Ok, so I think we have realized the new iPods scratch easily. A few people have said to get an iSkin, but I agree with earlier posts that they are not the best case. I hate the idea of taking my beautiful iPod and hiding it in a big ugly case.
I just saw my buddies nano that he put an invisible shield on. Guess what, it looks perfect. The thing is less than 1 millimeter thick, and since he put it on right when he got his nano, he has no scratches at all.
I just ordered one for my 30g video, which should arrive tomorrow. I guess I'll have to hold out on opening my iPod until my sheild gets here on Friday. If anybody is curious, I'll take pictures before and after the installation.

todge
Oct 25, 2005, 11:39 AM
This could well be simply a bad, initial batch of the new models as Apple claims and as apparently verified by the [inevitable] spate of counter postings from people insisting their new models are fine.


Have you got a link for this press release? Are you sure you're not confused with the few nanos that shipped with screen which had dead pixels etc. I've never heard them say anything about them scratching more easily. Although I am often wrong.

zakthemack
Oct 25, 2005, 11:40 AM
I just ordered one for my 30g video, which should arrive tomorrow. I guess I'll have to hold out on opening my iPod until my sheild gets here on Friday. If anybody is curious, I'll take pictures before and after the installation.

I just went to the website and didn't see any available for 5g, do you have a link? Thanks.

GroundLoop
Oct 25, 2005, 11:55 AM
The 6G iPod should go back to the same form/materials of the iPod mini. It was rugged and not easy to scratch (not to mention beautiful).

Hickman

MacTruck
Oct 25, 2005, 12:00 PM
ITS A MOBILE DEVICE not fine china. Thing should be indistructable. ipod mini still zero scratches anywhere and I let me 3 yr old son use it.

hcuar
Oct 25, 2005, 12:02 PM
I think this blog post says it all: http://www.pcmag.com/article2/0,1895,1866938,00.asp

Even more surprising... it's from PC Magazine! :p

Duh! Plastic scratches people... Deal with it or buy a case.

snowmoon
Oct 25, 2005, 12:08 PM
I'm witholding judegment until we learn positivly if apple has changed the formulation of the case in these new units. If they have.. it would depend on if they knew this would scratch easly.....

I think the other half of this coin is that the video and lager screen as a percentage of the units gives people an additional reason to look and find problems with the surface.

devilot
Oct 25, 2005, 12:32 PM
Don't take the plastic off of your iPod until you get Invisible Shield or a case. Geez.That's what I did w/ my nano... and guess what? Right after peeling the Apple sticky off and before placing the MF cover on, I got a couple scratches on the center 'enter' button of the click wheel. Mind you, I was doing all of this on a large iKlear very soft chamois.

The scratches aren't serious enough to make me upset... but these really do scratch too easily.

:Edit: And those few 'tiny' scratches on my nano are more noticeable than many of the scratches on my 3rd gen 20GB.

Piarco
Oct 25, 2005, 12:48 PM
I've put my 5G order on hold until Contour release a Showcase. I used one with my 3G and 4G iPods and its quality shows again and again. Shame there isn't even a model of it on the Contour site yet!
I'm not someone who will bitch and moan about scratches. I know they happen in use and I just roll with it. But I will take sensible steps to reduce the threat of scratches.

I'll use my nano until then. Hell, I need to get a good case for that too.....

Lacero
Oct 25, 2005, 12:51 PM
Welp, when I saw Steve pull out the nano out of his pocket and it took on the same material as the old iPods (not the mini) I knew Apple was going to be in a lot of trouble. Guess I was right. They didn't learn jack squat from their old iPods.

Then now, I thought the new iPod would have an aluminum finish, but nope, it took on the same scratch and smudge prone materials, but not only that, the face of the iPod is the same as the old 1G and 2G iPods. Truly, sometimes Apple doesn't learn from their old mistakes.

GroundLoop
Oct 25, 2005, 01:10 PM
Welp, when I saw Steve pull out the nano out of his pocket and it took on the same material as the old iPods (not the mini) I knew Apple was going to be in a lot of trouble. Guess I was right. They didn't learn jack squat from their old iPods.

Then now, I thought the new iPod would have an aluminum finish, but nope, it took on the same scratch and smudge prone materials, but not only that, the face of the iPod is the same as the old 1G and 2G iPods. Truly, sometimes Apple doesn't learn from their old mistakes.

I couldn't agree more. That is why I decided to buy a "refurb" 6GB Mini instead of a Nano. I don't need a color screen or the ability to view pictures on an "impossibly small" screen.

Hickman

puckhead193
Oct 25, 2005, 01:17 PM
i was just at the apple store and they had the white 5g ipods out and i saw very little scratches on them....... i'll prob go back a few later to see if it got any more scratches on them

clayj
Oct 25, 2005, 02:08 PM
invest in an iskin.. once you get it youll never believe you used an ipod without it.That's all well and good for older iPods, but there are NO iSkins currently available for either the nano or the iPod Gen5. When both of these products were released, there were NO protective devices available, except of course for the minimal sleeve included with the new iPod (which also may scratch the screen, as the OP and I have BOTH noted).

The new iPods are all too easily scratched... I, for one, will not buy another iPod unless I have a protective device already in hand. The one that's included with the new iPod is pretty pathetic (I read where someone compared it to something you'd make in crafts at summer camp).

snowmoon
Oct 25, 2005, 02:11 PM
That's all well and good for older iPods, but there are NO iSkins currently available for either the nano or the iPod Gen5. When both of these products were released, there were NO protective devices available, except of course for the minimal sleeve included with the new iPod (which also may scratch the screen, as the OP and I have BOTH noted).

The new iPods are all too easily scratched... I, for one, will not buy another iPod unless I have a protective device already in hand. The one that's included with the new iPod is pretty pathetic (I read where someone compared it to something you'd make in crafts at summer camp).

I think the "sleeve" may be the same for 30 and 60 gigers which might explain why it's scratching the 60's since they are that much thicker. I put mine in the case ONCE before decding that it took far too much force to get it in and out!

Betateam
Oct 25, 2005, 03:18 PM
I just ordered a Martin Fields skin.
THey are back in stock.
Don't have the Ipod yet.
I hope the skin arrives before the Ipod, I don't think I can look at it and not use it.

iDM
Oct 25, 2005, 03:26 PM
That's all well and good for older iPods, but there are NO iSkins currently available for either the nano or the iPod Gen5. When both of these products were released, there were NO protective devices available, except of course for the minimal sleeve included with the new iPod (which also may scratch the screen, as the OP and I have BOTH noted).

The new iPods are all too easily scratched... I, for one, will not buy another iPod unless I have a protective device already in hand. The one that's included with the new iPod is pretty pathetic (I read where someone compared it to something you'd make in crafts at summer camp).

I started laughing in the computer labs of my uni when i read that in the review by arn(or was it avr) about the summer camp project. Although i don't know if i found it funny because i had just ordered one or because i found it so funny THAT is what they are passing off as a case. I recieved my 5th gen today early and although i had to run to class i did not take it out of the plastic and will not until i get my invisibleshield

RBilRamZ
Oct 25, 2005, 03:56 PM
I just went to the website and didn't see any available for 5g, do you have a link? Thanks.


http://www.theinvisibleshield.com/index.asp?PageAction=VIEWPROD&ProdID=199

Here it is! It comes so you can either have it cover the click wheel or not, I will ieave the click wheel exposed so it still feels the same.

Star136
Oct 25, 2005, 04:25 PM
No scratches on mine - I've had it since last Wednesday & used it everyday. I've been careful though, used the sleave it came with when carrying it around but I've examined it carefully just now & I can't see any marks on it.

5g 30Gb White iPod.

xyouxfailmiex
Oct 25, 2005, 11:06 PM
the invisishield seems waaaaaaaaaaaayyyy overpriced....just like the incase cases....it seems like theyre capitolizing on peoples fear

neonart
Oct 25, 2005, 11:52 PM
Does anyone make just a screen protector for that size screen (2.5"). Or full body protector that fits correctly? I've seen 1 nano and one 5G with Invisishield and, IMHO, they look bad.

You can immediately tell there is some plastic wavy sticker on the thing and the edges are all weird and not fitted precisely to the edge.

If the shield was just a tad smaller than the face of the ipod, maybe by 1mm, you could center it and it would not have that weird look and feel to the edges. Or if just a screen protector was available, I'd be all over that.

I couldn't care less if there are 1" deep scars on my iPod as long as the screen was ok and the scroll wheel functioned. (1" deep scars would probably kill an 1/2" thick iPod, but you get my point)

So my ?'s are: Where to get a 2.5" screen protector? Do Martin field protectors look less "wavy" and fit outer shape of the iPod better?

devilot
Oct 26, 2005, 12:08 AM
So my ?'s are: Where to get a 2.5" screen protector? Do Martin field protectors look less "wavy" and fit outer shape of the iPod better?I'm not sure I understand what you mean by 'wavy.' The MF still does NOT wrap around the edge of the front... but it is glossy like the original surface iPod texture. I like it. :D

nomad01
Oct 26, 2005, 12:09 AM
So my ?'s are: Where to get a 2.5" screen protector? Do Martin field protectors look less "wavy" and fit outer shape of the iPod better?

The Martin Fields ones aren't wavy at all. My nano cover is a *little* short of the edge of the nano but it's not obvious and the screen looks perfect.

neonart
Oct 26, 2005, 12:38 AM
The Martin Fields ones aren't wavy at all. My nano cover is a *little* short of the edge of the nano but it's not obvious and the screen looks perfect.

Very cool to know. Thanks!

I found this on their site:

http://www.doml.com/productdec.asp?pid=1689&model=Digital2.5&modeln=Digital%20Camera%20(2.5%20Inch%20Display)

It's a simple 2.5" LCD screen for digital cameras for $9. I have my name on their list for 5G shields, but this may do the trick.

neonart
Oct 26, 2005, 12:45 AM
I'm not sure I understand what you mean by 'wavy.' The MF still does NOT wrap around the edge of the front... but it is glossy like the original surface iPod texture. I like it. :D

Here is what I mean. Also look at the edges. The whole story is here:

http://www.rainydaymagazine.com/RDM2005/GearNGadgets/September2005/RDMGG_InvisibleShieldFirstLook.htm

840quadra
Oct 26, 2005, 01:22 AM
PACKAGE TAPE!

That Is all I have on my nano, it works great to protect the back and front, no wavy look, and is FREE (got a roll from the UPS store for free).

I wish people would < / iPod Scratch Hypersensitivity >


http://forums.macrumors.com/image.php?u=47064&dateline=1127904880&type=profile

Mike Teezie
Oct 26, 2005, 01:26 AM
PACKAGE TAPE!

That Is all I have on my nano, it works great to protect the back and front, no wavy look, and is FREE (got a roll from the UPS store for free).

I wish people would < / iPod Scratch Hypersensitivity >


http://forums.macrumors.com/image.php?u=47064&dateline=1127904880&type=profile

Surely that would leave all sorts of gunk if you were to take it off though.

840quadra
Oct 26, 2005, 01:32 AM
Surely that would leave all sorts of gunk if you were to take it off though.

Nope, get 3M or other good quality tape. If it does leave anything (the product listed above will also over time), you just use an orange or citrus based goo gone to remove the gunk.

It won't harm the ipod as long as you get it off right away :)

http://forums.macrumors.com/image.php?u=47064&dateline=1127904880&type=profile

nomad01
Oct 26, 2005, 03:07 AM
It's a simple 2.5" LCD screen for digital cameras for $9. I have my name on their list for 5G shields, but this may do the trick.

There's a waiting list for their 5G screens now? Glad I ordered when I did then.

The 2.5" cover will probably be great to cover the screen but obviously the rest of the iPod will be exposed.

I'm not sure how well the MF cover will work on the rear of the iPod as the back is slightly rounded but it's great for the front.

Star136
Oct 26, 2005, 03:08 AM
PACKAGE TAPE!

That Is all I have on my nano, it works great to protect the back and front, no wavy look, and is FREE (got a roll from the UPS store for free).

I wish people would < / iPod Scratch Hypersensitivity >


http://forums.macrumors.com/image.php?u=47064&dateline=1127904880&type=profile

Inginious, any photo's of your Nano ?

Vanilla
Oct 26, 2005, 06:52 AM
Have you got a link for this press release? Are you sure you're not confused with the few nanos that shipped with screen which had dead pixels etc. I've never heard them say anything about them scratching more easily. Although I am often wrong.

You're right in that the article I am referring to was about the Nano, but it did include scratching as one of the issues. The article can be found here: http://news.bbc.co.uk/1/hi/technology/4370906.stm

The relevant section is:

"The legal action follows a rash of complaints from iPod Nano users who reported cracked and scratched screens.

Apple said a bad batch of Nanos had caused those problems and denied the device was more likely to scratch than other models of the popular player."

The article further states:
"It [the lawsuit] alleges that screen and controls in the Nano are beneath a film of resin much thinner than in other models. It alleges that other versions of the iPod do not scratch as easily because they are covered in a thicker, stronger plastic coat."

I added the bold by the way. So I read from this that Apple were acknowledging the scratch issue, but as part of a "bad batch". Given the above I am assuming that the same has happened to the Video iPod, but it is admittedly only an assumption.

In essence what I am saying is that I simply do not believe that people are being overly sensitive to scratches, nor am I saying that people who insist they have scratch free machines are lying. I believe both views are right and that there is indeed a "bad batch" around. Maybe a feature of the bad batch is a resin layer that is thinner than other batches, who knows?

I have a 4G 20G colour iPod, which I carry "naked" in my breast pocket when travelling on the tube listening to it and to date I have no significant scratches of note. However, after seeing Nano's on display soon after they were released on display in the Regent Street Apple store it was clearly obvious that the ones on display scratch very easily, particularly on the Black one, whose colour seems to highlight them more.

When I compare my own iPod experience with what I saw on the display machines it seems obvious there's an issue here.

nomad01
Oct 26, 2005, 07:56 AM
I have a 4G 20G colour iPod, which I carry "naked" in my breast pocket when travelling on the tube listening to it and to date I have no significant scratches of note.

I carried my first nano like that and although I didn't have it for that long, being kept in a suit or shirt pocket didn't harm it at all.

Having said that every iPod I've owned has scratched fairly easily (my 4G ironically got it's screen scratched while I was applying a protective film to the back of the iPod. :rolleyes: ) but then again, everything made of shiny polished plastic seems to scratch pretty easily in my hands so I use screen protection.

One question springs to mind though... these nanos that are REALLY badly scratched... I'm assuming that they didn't get that way after one single use so wouldn't you think that most people would think "hell, this thing is starting to scratch, I'd better get a case/cover for it?" and not just subject it to further torture?

Maybe I'm just a bit anal about protecting stuff.

MacTruck
Oct 26, 2005, 09:12 AM
PACKAGE TAPE!

That Is all I have on my nano, it works great to protect the back and front, no wavy look, and is FREE (got a roll from the UPS store for free).


Exactly. I was just about to post this. Works like a charm.

japasneezemonk
Oct 26, 2005, 09:22 AM
My 3G and 4G iPods both got faint scratches during the first few hours of use, but so does the bottom of a new cd or dvd. Just get a protector for the things, and if they don't exist, get creative. I had to keep my PSP on a cushined cigar box until i could find a good case and screen protector for it. I know several people with iPods and they all treat their gadgets differently, i have one friend who has an iPod with dry ketchup on the back of it, and he seems to think its fine. My point is that i don't believe everyone treats their iPods like they should, and if so, don't expect much in return.

xyouxfailmiex
Oct 26, 2005, 09:27 AM
as long as it plays , and the battery doesnt diein an hour like my old mini i could care less what it looks like......beat the lil thing up ...makes it look hipper anyway

qevlhma
Oct 28, 2005, 12:34 PM
Excuse the cross posting: but this applies here:

I actually do not normally post, but I think this is important.

I like everyone else thought Apple was telling the truth.

I never wanted a nano, but I did want a 5g.

I went out yesterday and bought a 60 GB 5g video enabled ipod.

The actual video is great, the form factor is wonderful.

I kept it in the provided case and I was very VERY careful with it.

Just putting it in and out of the provided case casused MANY scratches on the screen. This is obviously a lot harder to ignore than on a music only player.. as I am trying to watch the thing.

I took it back and swapped it for a new one and bought screen protectors.

I went home and applied them.. setting the ipod on a really lush towl and.. i honestly felt like I was doing surgery.

Here is where it gets bad.

1) the current screen protectors distort the video. (obviously nobody noticed this when it was non vid.. but the protectors that glue on degraded the video quality to the point where I could not deal.

2) By the time I finished the application I noticed that the body of the ipod was scratched TERRIBLY again..

I was being SUPER careful.

My 3g ipod that I have used for 2 years had less scratching than one I had for 1 hour.

This is not only a real problem.. but I just wanted to say that.. I was one of the people calling BS on all of this..

There is without a doubt a real problem.. I hope apple can fix it soon.. I want my 5g back. (I took it for a full refund.)

This is not about a case.. this is not about a protector.. you basically really can just breathe on it and it scrathes and looks like crap.

snowmoon
Oct 28, 2005, 12:48 PM
please don't cross post to multiple threads

HardHatMac9
Oct 28, 2005, 12:57 PM
Is it possible the scratching is only happening to the BLACK 5G iPod (Video) and not the White ones?

qevlhma
Oct 28, 2005, 01:00 PM
Mine was the white 5g, not the black.

I had the two different ones and was SUPER careful.

Both were scratched beyond my 2 year old 3g within hours.

stubeeef
Oct 28, 2005, 01:37 PM
well just ordered a 5g 30g a couple of hours ago. it is my first iPod, and I should have read this thread first, is this happening from some but not all, ie a vendor issue, or is everyone PO'd?

seperate note is there a good thread going on 5G (assuming that is the latest generation, can't keep up-that is the video iPod right?) accessories?

qevlhma
Oct 28, 2005, 01:47 PM
Yes 5g is the video ipod.

From what I have been reading on multiple forums; pretty much every one has the exact same issues the nano has.

The materials are identical to the nano.

Ryvita
Oct 28, 2005, 02:00 PM
Is it possible for the scratched to post some pictures?
Naive as I can be, I can't believe that the iPod is covered with some soft "stuff".
It's about time that mine's getting into my hands...

qevlhma
Oct 28, 2005, 02:11 PM
I should have taken pictures;

I was so pissed off that I returned both and got full refunds..

I am sure you will be seeing a lot of pictures soon as more people buy the 5g.

kuruptr
Oct 28, 2005, 02:28 PM
You know, i'm getting pissed because no one has posted any such pictures of this, and i have my freakin 400 dollar ipod sitting in its box waiting for the invisible shield to get here. I want to use it, but this crap is ridiculous! Someone has to have a damn digital camera...

JMW
Oct 28, 2005, 02:59 PM
Do not buy a new IPOD Video. Within 24 hours the screen was badly scratched and Apple and my retailer have told me its my problem. The IPOD was handled with reasonable care and stored in the case provided with the IPOD. This is really disappointing since before the scratches the screen was sharp and clear.

I already own an older model IPOD and a mini-IPOD and neither has scratched after years of use; the new IPOD video did looks terrible after 24 hours. This will be my last IPOD if Apple doesn't step up and take care of its customers.

:mad:

clayj
Oct 28, 2005, 03:07 PM
You know, i'm getting pissed because no one has posted any such pictures of this, and i have my freakin 400 dollar ipod sitting in its box waiting for the invisible shield to get here. I want to use it, but this crap is ridiculous! Someone has to have a damn digital camera...Well, I *had* a scratched iPod Gen5... but the folks at the Apple Store were nice enough to allow me to exchange it for a new one, which will be remaining in the box until such time as I have a protective case for it.

Star136
Oct 28, 2005, 03:08 PM
I'm not sure what's going on here but as I posted earlier in this thread my (white) 5g is completely free of scratches - I've used it for several hours everyday both in & out of the supplied case & loads of people have handled it. Is there a batch problem here ?

clayj
Oct 28, 2005, 03:11 PM
I'm not sure what's going on here but as I posted earlier in this thread my (white) 5g is completely free of scratches - I've used it for several hours everyday both in & out of the supplied case & loads of people have handled it. Is there a batch problem here ?It's entirely possible.

But it doesn't help that Apple has made a conscious decision to switch from acrylic (hard to scratch, but easier to crack or break) to polycarbonate (harder to crack or break, but MUCH easier to scratch). They've protected a small minority of people who dropped their iPods (acrylic breaks) by exposing everyone to a systemic problem (polycarbonate scratches).

Star136
Oct 28, 2005, 03:15 PM
It's entirely possible.

But it doesn't help that Apple has made a conscious decision to switch from acrylic (hard to scratch, but easier to crack or break) to polycarbonate (harder to crack or break, but MUCH easier to scratch). They've protected a small minority of people who dropped their iPods (acrylic breaks) by exposing everyone to a systemic problem (polycarbonate scratches).
How have the new Nano's performed - the ones replaced following the origional problems ? In other words did Apple do anything different ? Or was it that these issues were more related to cracks ?

JonHimself
Oct 28, 2005, 03:15 PM
Not that I'm calling everyone who says it scratches a liar, but I figured I might as well post my experiences with my 5G. I finally got it on Wednesday of this week and after reading about the easy scratching I was terrified to take it out of the box. Eventually I just figured that I bought the thing to use it so I might as well. I took it, being very careful, unwrapped the plastic that says "Do not steal music" and found that (as people have pointed out) the front surface has another cover on it. So I took out the sleeve it came with and put the iPod on the sleeve and sync'd everything from iTunes. Then after playing it through my TV for a while I realized it was time to go to class. I actually stopped and thought, I should just take my 4G monochrome and be on my way and leave this at home. But I didn't, I went and started a playlist up, put the hold on and put it in the sleeve and then into my pocket and off I went. I took it out briefly to turn it off then on again after class and even changed songs a few times. When I got home I took it out and noticed there was a finger print on the back from pulling it out of and putting it back into the sleeve (You have to pinch the iPod to get a hold of it to pull it out of the sleeve) I took the inside of my sweater, breathed on the back of the iPod (like you do with glasses) and ever so softly rubbed the back to remove the finger print. Guess what?!?! It didn't scratch, the print came off and it went back into the sleeve.
Now, the back isn't scratched from it going in and out of the sleeve and the front isn't scratched because I left the plastic on... makes sense to me, right? Even if the back does get scratched, who cares... it's the back. If I ever take the plastic off I'll go buy PDA covers (which are pretty much the same) and replace it... makes sense, once again. I'm not sure how these others ones get so scratched and would also love to see pictures.

kuruptr
Oct 28, 2005, 03:47 PM
Clayj, did you stick the ipod in your pocket at any point? Was it ever in a confined area? I cant see how something magically deteriorates in the air...

clayj
Oct 28, 2005, 03:52 PM
Clayj, did you stick the ipod in your pocket at any point? Was it ever in a confined area? I cant see how something magically deteriorates in the air...Things that touched its screen:

- the included case (which is VERY tight on the 60 GB models)
- an iKlean cloth, onto which had been sprayed some unknown substance that they use at the Genius Bar... I took my iPod in to the Store here so they could see it (they didn't have them yet)... someone dirtied up the screen and the Genius gave me the cloth with the aforementioned sprayed substance on it... this definitely did NOT help (and was why I felt they should replace my iPod)
- a RadTech Optex soft cloth with some Ice Creme (advice I got from them: wipe VERY SOFTLY, zero pressure)

kuruptr
Oct 28, 2005, 04:03 PM
How long after you bought it did you take off the plastic layer on the front? Did you notice scratches before you put it in the case or after?

clayj
Oct 28, 2005, 04:05 PM
How long after you bought it did you take off the plastic layer on the front? Did you notice scratches before you put it in the case or after?Same day. It sat on a soft cloth for a full 24 hours before I ever did anything with it (which was to put it into the included case).

WRT scratches: I didn't fully document the condition of the screen until after I'd brought it HOME from its visit to the Apple Store. Next time, I will be taking photos immediately upon unwrapping, so that I can document any problems and the initial condition of the screen... I don't know if you've noticed, but polycarbonate does interesting things with reflected light... it can look like there are a bunch of linear scratches surrounding any external light source.

kuruptr
Oct 28, 2005, 04:13 PM
Hmmm, well im guessing that using it with the plastic covering on the front will be sufficient until i get my invisible shield, which god knows when they will ship it, or if its in the mail

coreybox
Oct 28, 2005, 04:22 PM
i dont think the ipod scratches any more easily than any portable electronic product, its just that it is so shiny and reflective that it is easier to notice.

Anyways i find that the scratches on my ipod (3rd gen) hardly take away from my music listening experience, and ive never not been able to read the screen (unless the sun produces a glare).

qevlhma
Oct 28, 2005, 04:26 PM
Corey:

You cannot compare the 3g with 5g + nano.

I have a 3g and it got less scratches in 2 years than my 5g did in hours.

They changed the material and it sucks.

The nano lawsuit will soon be followed by a 5g one.

And rightly so; especially considering we are suppost to WATCH video on a screen so covered in marks by PUTTING it in the case apple gives us with it.

:(

As note: mine was the 60GB, so it might be possible the cases are too small like someone suggested.

coreybox
Oct 28, 2005, 04:29 PM
Corey:

You cannot compare the 3g with 5g + nano.


hasn't apple said they are constructed of the same materials?

clayj
Oct 28, 2005, 04:32 PM
hasn't apple said they are constructed of the same materials?Apple said, Apple said...

They've admitted, and I've heard from a knowledgeable third party who deals with iPods and their maintenance for a living, that they switched from acrylic to polycarbonate. Polycarbonate is easier to scratch than acrylic, but tougher to crack or break (since it's softer)... so, we're spared cracks and breaks at the expense of a LOT more scratchability.

coreybox
Oct 28, 2005, 04:33 PM
i wasn't aware that they said they switched

MmmPancakes
Oct 28, 2005, 04:34 PM
hasn't apple said they are constructed of the same materials?

Kind of, but only technically kind of. It can be MADE of the same material, but that doesn't mean the gloss on the top of that material is the same, or layered at the same proportion etc.

Whatever is on the top layer is way too soft and is whats contributing to scratches and the "prism effect" that interferes with watching video that many people report. It might be the same material, but its certainly re-acting differently to even careful use. And this is coming from someone who used to say "it COULDN'T POSSIBLY scratch that easy, why is everyone complaining?"

It's true. I don't know how, but it is.

mpopkin
Oct 28, 2005, 04:37 PM
simple problem, your overanalyzing the problem, there is a difference between a scratch and a blemish, scratches are deep and noticable to the clear eye, if you look at any iPod too closely you see lines on the screen, but it is only when they are noticable from a distance, that you have a problem, i have had my video for a week now and have zero scratches or blemishes or lines on the screen and i use the included case, of course i also care about my ipod, but that is beside the point. Just because the Nano has reportedly had problems, does not mean the iPod video does and anybody that expects the nano class suit to succeed might as well give up, it wont, a company sells a product and it is up to the customer to take care of it. just use a screen protector, they really do help

good luck

Damn it! I have had this thing for 2 hours. Really 2 hours. Took it out of the box, put it in the sleeve. Set it on the desk. Took it out of the sleeve connected it to the iMac.

Transfered one song to test sound quality. Looked down. I have hundreds of scratches on the screen!

LITTERALLY HUNDREDS!

WTF. Are the new iPods this easy to scratch that the protective case that they come with will destroy the iPod!

Anyone else have this problem with the 5g iPod?

mpopkin
Oct 28, 2005, 04:40 PM
you are all paranoid, again. Consumer laws only protect defective units, as in do not turn on, do not work, do not play and in most states require that the company have 3(not one) attempts to fix it before they are liable to have to even replace it, i have zero scratches on my iPod video and i am looking for them, but simply put, i know how to care for my iPod. Apple added a layer of protection to the screen on the video and i have had no problems


Corey:

You cannot compare the 3g with 5g + nano.

I have a 3g and it got less scratches in 2 years than my 5g did in hours.

They changed the material and it sucks.

The nano lawsuit will soon be followed by a 5g one.

And rightly so; especially considering we are suppost to WATCH video on a screen so covered in marks by PUTTING it in the case apple gives us with it.

:(

As note: mine was the 60GB, so it might be possible the cases are too small like someone suggested.

crazyjoeda
Oct 28, 2005, 04:51 PM
How are you guys scratching your new iPods with in hours??

Iv had mine for 3days and I don't have a noticeable scratch, three days isn't long but I don't think mine is going to scratch super easily. I just use the case included; the idea of putting packing tape on it is stupid, a couple scratches look better then having tape all over it.

My biggest concern about my new iPod is battery life, espetialy when waching videos. I think im going to get a battery pack so I can watch several videos while im on a plane.

kuruptr
Oct 28, 2005, 04:58 PM
How are you guys scratching your new iPods with in hours??

Iv had mine for 3days and I don't have a noticeable scratch, three days isn't long but I don't think mine is going to scratch super easily. I just use the case included; the idea of putting packing tape on it is stupid, a couple scratches look better then having tape all over it.

My biggest concern about my new iPod is battery life, espetialy when waching videos. I think im going to get a battery pack so I can watch several videos while im on a plane.


Do you have the 30 gig or 60? just wondering due to your use of the case.

crazyjoeda
Oct 28, 2005, 05:19 PM
Do you have the 30 gig or 60? just wondering due to your use of the case.

30gig White.

HardHatMac9
Oct 28, 2005, 05:55 PM
Same day. It sat on a soft cloth for a full 24 hours before I ever did anything with it (which was to put it into the included case).

WRT scratches: I didn't fully document the condition of the screen until after I'd brought it HOME from its visit to the Apple Store. Next time, I will be taking photos immediately upon unwrapping, so that I can document any problems and the initial condition of the screen... I don't know if you've noticed, but polycarbonate does interesting things with reflected light... it can look like there are a bunch of linear scratches surrounding any external light source.

HOLY COW! Same thing happened to me. I had a problem with the screen (prism effect in the plastic) the guy at the store wiped it on his shirt and scratched the screen. They eventually replaced the iPod, but now I'm thinking of just returning it and not opening the sealed new one.

Pistol Pete
Oct 28, 2005, 05:55 PM
http://www.theinvisibleshield.com/index.asp?PageAction=VIEWPROD&ProdID=199

Here it is! It comes so you can either have it cover the click wheel or not, I will ieave the click wheel exposed so it still feels the same.


that demo video is impressive!

Pistol Pete
Oct 28, 2005, 05:58 PM
someone needs to post some pics of this.....


come on.....

iHateWindows
Oct 28, 2005, 06:09 PM
InvisibleShield.

I put this on my new iPod before I did anything with it and wow... you won't believe how tough it is! So far, I don't have a single scratch. It has been in a backpack and a pocket full of change and a key. I recommend putting it on any iPod before you start using it.

runninmac
Oct 28, 2005, 07:53 PM
that demo video is impressive!

Very impresive!

Does anyone know where they may sell them? (like a retail apple store, or best buy?)

Also how does it protect the sides? Looking at the diagram it seems to have left the corners out. Is that so?

iHateWindows
Oct 28, 2005, 07:55 PM
Very impresive!

Does anyone know where they may sell them? (like a retail apple store, or best buy?)

I don't think they sell them at Apple retail stores because if they don't have them, they're usually not on their online store.

TheMasin9
Oct 28, 2005, 09:14 PM
Hmm I can't say i've been able to recreate your problem. I got the iPod, put it in its case, threw it in my backpack, and stuff... I sync'd up the iPod when it was in the case, took it out of the case, listened to it, did a few other things, and still no scratches.

That being said, I realize this thing is gonna scratch easy... So i'm looking for a case asap!

-Kevin

invisible shield best investment i ever made sure its a 25 dollar pice of plastic, but it looks alot better than the adhesive or static cling ones. It took an hour to apply just as i wanted it, and i did so immediately after taking the ipod out of the box. The thing still looks immaculate and in brand new condition. I give the invisible shield 5 out of 5.

stubeeef
Oct 28, 2005, 09:14 PM
Had to hit the road this afternoon, got on the phone to 800-myapple and cancelled my order that I made this afternoon. Told them of the problems I had heard about and that when it is fixed I will stand in line to buy one. They said no problem (sounded like they had heard this before) and gladly canx the order. Thanks for the heads up MR folk, I do appreciate it! :cool:

toddlamp
Oct 29, 2005, 01:59 PM
So how are you guys getting the apple store to accept these back? I have been ultra careful with my 5g and have only ever taken it out of the provided case when I am synching it. It seems that the included case is the my culprit. Needless to say I am pissed since everyday I get another scratch and today I have a nice size scratch reaching halfway across the screen. To some people it wouldn't be an issue but for me, one I see it that's all I can see. I just ordered an invisibleSHIELD anyway just to curb any further damage, but if I can get a replacement I will definitly do that. Any tips on getting having a successful exchange?

And has anyone used any of the scratch removing products? I.e. http://www.ipodcleaner.com/products.html
Todd

clayj
Oct 29, 2005, 04:21 PM
So how are you guys getting the apple store to accept these back? I have been ultra careful with my 5g and have only ever taken it out of the provided case when I am synching it. It seems that the included case is the my culprit. Needless to say I am pissed since everyday I get another scratch and today I have a nice size scratch reaching halfway across the screen. To some people it wouldn't be an issue but for me, one I see it that's all I can see. I just ordered an invisibleSHIELD anyway just to curb any further damage, but if I can get a replacement I will definitly do that. Any tips on getting having a successful exchange? ToddHow I managed to do it was to convince them that it was THEIR cleaning cloth and unknown cleaning substance that put the scratches on my iPod in the first place. Whether it was truly that or the tightness of the included case, the fact remains that it was Apple's fault that scratches appeared. Nothing hard, not even a fingernail, ever touched my iPod's screen.

BTW, I noticed today that what looked like my old iPod Gen5 was behind the counter at the Apple Store, marked down to $360.

toddlamp
Oct 29, 2005, 04:42 PM
After reading this forum I A: purchased an invisibleSHIELD and B: Purchased a cleaning/polishing kit listed in my previous post. I am looking to pick up a nano for the girlfriend, any word on updated versions of those?

maddav
Oct 29, 2005, 04:59 PM
Just a question, from this thread it seems like that the 5G Invisible Shields have already started shipping, yet the site still says pre-order. So what's going on?

edit: forget it, I just ordered one anyway!!

Scratchpod
Oct 31, 2005, 10:23 PM
Here's the truth. I was one of the first people to order the new ipod 5G. I have had it for 7 days. I have taken EXTREMELY good care of it, only taking it out of the sleeve to charge and listen/watch media. I started noticing small scuff marks on the front surface. This was caused ONLY from putting in and out of the supplied sleeve. I tried to buff out the scratches with a high quality micro-fiber cloth made for Oakley sunglasses. Even the microfiber cloth left fine swirl marks! This product is defective, as is the Nano. They are made of the same material. Apple did not fix this problem before putting the new Ipod into production. Anybody who says they don't scratch, does not own one or does not care! I called Apple and they said they would gladly replace it. Thats great, but I will end of with the same results as the first! I am hoping that enough of us will call customer support with concerns so that Apple will make a recall and fix/replace the Ipods and Nanos. I did not pay $300 for an item that looks trashed a week later. Everyone who owns one, please call customer support at 1-800-275-2273 and let them know. Apple is a respectable company, and I am hopeful they will make right on THEIR wrong.

micha10589
Nov 1, 2005, 06:12 AM
Since there are absolutely no pictures from the people claiming that their new iPods got scratched within hours, I am pretty sure that those complaints are FAKE.

Probably the new strategy of desperate marketing people from Sony or Creative or from companies trying to sell protective covers.

Now can anyone prove me wrong?

macOSX-tastic
Nov 1, 2005, 06:53 AM
i Want agent 18 to make a 5G ipod clickshield....that would be awesome...i had one for my 4G, but now i have the 5G, i have taken it in and out of is pouch an awful lot and have 0 scratches so far. i dont think this will last for long though.

snowmoon
Nov 1, 2005, 08:55 AM
Since there are absolutely no pictures from the people claiming that their new iPods got scratched within hours, I am pretty sure that those complaints are FAKE.

Probably the new strategy of desperate marketing people from Sony or Creative or from companies trying to sell protective covers.

Now can anyone prove me wrong?

I have a gen5 iPod 60gb. While I would say that these people are taken to hyperboli on occasion there may be a scratching problem on the new units. Personally I think it's more a matter of more attention being brought to the screen ( color and size compared to previous models ) as well as the unfortunate choice to go with a clearcoat rather than a full tint topcoat.

clayj
Nov 1, 2005, 10:07 AM
Since there are absolutely no pictures from the people claiming that their new iPods got scratched within hours, I am pretty sure that those complaints are FAKE.

Probably the new strategy of desperate marketing people from Sony or Creative or from companies trying to sell protective covers.

Now can anyone prove me wrong?Yeah, I'm a big fat liar because I haven't posted any pictures.

Or maybe, just MAYBE, the reason I haven't posted any pictures is because I'm not that good of a photographer and I can't capture fine scratches on a glossy surface in an oddly-lit situation.

At any rate, I've exchanged my scratched iPod for a new one, which will be remaining in its box until such time as I have a protective case for it.

Ferrence
Nov 1, 2005, 10:17 AM
You'd think these new iPod 5g's are supposed to remain in mint condition.

Get white cotton gloves and a safe.

clayj
Nov 1, 2005, 10:21 AM
You'd think these new iPod 5g's are supposed to remain in mint condition.

Get white cotton gloves and a safe.As I said in another thread, no one really expects them to remain pristine forever. Put 'em in your pocket with keys, change, or anything else hard or metallic, and CERTAINLY we'd expect them to get scratches.

But getting scratches from a soft cloth or even the case that comes WITH the iPod... that's just unacceptable. The "white cotton gloves" you so facetiously referred to would probably scratch the front face of the new iPod.

JDOG_
Nov 1, 2005, 10:22 AM
I would like to see some pictures too, but I know it would be the same thing...just a lot of people replying "It's not that bad. Quit complaining you wimps."

I do enjoy the 300+ post scratch threads on Apple Discussions though, it's really gotten quite heated.

Ferrence
Nov 1, 2005, 10:35 AM
I knew that case could scratch an iPod just by looking at it. The 60gb can barely fit in there. Common sense told my to discard it.

technocoy
Nov 1, 2005, 10:55 AM
that the nano and iPod are scratching FAR to easily, but taking it in an out of the case must be a bad batch... i have the 60 gig and after the first time in and out of the case it loosened up a bit. since it was the best thing to use until i get my cover, i continued... I've been using it almost a week and i have no scratches yet on my 60... my nano has a few after about a month, although i still want a waterfield cover for it, and can't seem to get one...

not sure i believe the people saying they took it right out of the box into the case and pulled it out with "tons of scratches"

BUT it is unnacceptable how easily it scratches... I'm OCD and my nano has several small scratches aleady.

really not cool, as it's in a lens cleaning cloth pouch!

neonart
Nov 1, 2005, 05:13 PM
Got a 60GB on Sat and have not had problems with it. This is my 5th iPod and I find it to be about the same as the others in the scratch department. People always complained about this issue and now you have to stare at the front of your iPod while looking at video. That'll make people notice the fine scratches 100 times more.

I have not been overprotective with mine all that much and it's been ok. I got a Martin Fields cover for just the screen (2.5" LCD) just in case. It's a little small since it covers only the illuminated part of the display exactly. It's perfectly clear and hard to notice. I may upgrade to their full iPod offering.

I think people will eventually get over (get used to) the scratch thing just like with the first iPod in '01. It'd be cool if Apple switches to some other plastic, but I doubt it.

Daveway
Nov 1, 2005, 05:42 PM
How about just keeping the protective covering thats already on the ipod on. I just cut off the tab on the bottom and I'm good to go until I can get a scratch resistant solution.

kungfu
Nov 1, 2005, 05:44 PM
this is absurd. I've been using my 5g for about a week now. I haven't ever bought a case, not for my 1g, my 4g, or the new 5g. I've been carrying this one in the included case (I figure I might as well). still, it's clattered on its side a few times, slid across my desk, and I handle it a lot (I can't help it). I also take it out of the case quite a bit to change albums and whatnot. and yet, even with the screen off, there isn't even the slightest sign of a scratch unless you tilt it every which way until you at last find the exact angle where Scratches exist. with the screen on, this angle is even more of a subtlety.

the 5g ipod is both practical and beautiful. I am not even remotely worried that my ipod will be hindered by these maniacal Scratches, nor should you be.

Scratchpod
Nov 1, 2005, 09:17 PM
I had a long conversation with an Apple customer support supervisor tonight. I first asked for a refund for the faulty product, which they refused. I then asked that they replace the Ipod at their cost so I could put on a protective shield the minute I opened it. Again, they refused. He insisted that the best they could offer was to exchange the unit for a $30 fee, or send me a bottle of cleaner to "clean the Ipod" I told him that I wasn't interested in a clean, scratched Ipod that is only 7 days old. The funny thing is he acted like this was a totally isolated incident that I was talking about, and that they haven't had any complaints about the new Ipod scratching. Obviously, Apple employees have been asked to downplay this situation. He said that Apple has no plans to recall the Nanos and Ipods, or fix them at their expense.
I for one filed a complaint with the Better Business Bureau, and I recommend the rest of you who have concerns do the same. I should be able to return this product because of the poor and defective materials it is made from. Apple is digging their hole, and it will be interesting to see what the future holds for them. Bad move. Apple has lost me as a customer.

neonart
Nov 2, 2005, 07:58 AM
...Apple is digging their hole, and it will be interesting to see what the future holds for them...


LOL.


:rolleyes:

ctsport1234
Nov 2, 2005, 02:28 PM
I like to keep my ipods in good condition and I got Power Support's film on day one and my nano & vid ipod are both in great condition.

IMO if you want to keep your toys in good condition, you have to know how to keep them in good condition.

Scratchpod
Nov 2, 2005, 03:51 PM
Putting the Ipod carefully in and out of the supplies case is being carefull! That is what caused my scratches! I have babied the Ipod and have barely touched it because I keep my electronics in like new condition. The Ipods are made of a subpar material, and I should not HAVE to buy a protective skin to keep it looking decent. My Ipod hasn't even been in my pocket. Look at your Ipod in direct light and you will see all the scuffs and scratches. The truth will come out, many people are just now receiving their Ipods. I know that I am not alone on this!

matticus008
Nov 2, 2005, 08:09 PM
I know that I am not alone on this!
Nope, not alone. Just one of what is shaping up to be approximately 37 million people, according to recent projections.

There is a point of diminishing returns. The more you pay attention to it, the more you're going to notice it picking up scratches. As long as you don't throw it around or slide it across tables, it will be fine and it will look fine.

Scratches and smudges are normal. Yes, it's sad that something as pretty as an iPod gets scratched. But it's meant to be used, not put on display or tucked into advertisements. Like shoes and clothes and cars and dinnerware, it won't look like the picture in the magazine.

Ever stain a new shirt? Gotten mud all over days old suede shoes? Been stuck in the rain in a dry-clean only jacket? Scratched a brand new car? Broken a wine glass? Yes, we all have. Disappointing, but normal.

Scratchpod
Nov 2, 2005, 09:31 PM
I agree to a point. But I have to argue that the scratchability of the Nano and Ipod is not "normal." An item that costs $300 that is meant to be stared at should have a level of resistance to scratching. My ipod did not recieve the "break in" scratch that every proud owner eventually deals with. Putting the brand new Ipod in it's supplied case left literally thousands of swirl marks and scuffs. The ability to veiw the screen has diminished in just 7 days! This is not normal, nor should it be accepted! I can't imagine how it will look after a month.... If I had new shoes and stepped into a mud puddle I would be sad, but I would blame myself. The scratchability and durability of the Ipod is the fault of a company who after hearning many complaints about the Nano, went ahead and produced a product that should have been approved upon. The only way to understand this is to actually own the product and see for yourself how bad it really is.

matticus008
Nov 2, 2005, 09:59 PM
I do own a nano. Two, in fact, for the near future.

You really have to separate cost from the matter. The nano is a $200 piece of consumer electronics. The more expensive model differs in exactly one way: its memory capacity. That extra $50 can't be expected to produce any different scratch results. According to cost breakdowns, that $199 nano has about $90 in raw parts, of which $54 is the memory. From the $35 or so that remains, you need all the other electronics, the screen, the battery, and the case itself.

Price can't matter, because in the end, you're talking about a piece of plastic that cost a few dollars. If the iPod were an empty, $10 plastic thing that was nice to look at, would you care? As you can see, the price has nothing to do with scratches, because that high price is because of what's inside, not outside, like with sunglasses or watches.

WeeShoo
Nov 2, 2005, 10:23 PM
It's an iPod, not a piece of Priceless Art. They are meant to be used, and if all you sissies cant deal with some wittle scwatches then maybe you guys shouldnt have bought an iPod, you should be expecting it to be dropped and dinged.

Scratchpod
Nov 2, 2005, 10:24 PM
So why put a $2 piece of low quality plastic around such expensive innards? It still doesn't make any sense to me. Don't get me wrong, I love the functionability of my new video Ipod. I'm just disappointed that I won't be able to view the screen a month from now! Here is an interesting article on a way to improve the scratches from a fellow sympathizer. Check it out.

http://www.methodshop.com/mp3/articles/nanoscratches/index.shtml

Scratchpod
Nov 2, 2005, 10:35 PM
Hey man, it supposed to be "little scratches." You had some spelling mistakes. I'm a school teacher, I work with kids your age all day long!

matticus008
Nov 2, 2005, 11:14 PM
So why put a $2 piece of low quality plastic around such expensive innards? It still doesn't make any sense to me.
Well that's just the heart of the matter, isn't it? How do you quantify low quality? What if it's not cheap (relative to plastics), and has the best overall performance of any plastic on the list of choices? Polycarbonate is a fantastic material with just one obvious drawback (well, two, but one has been solved by modern science). Maybe Apple made a bad call going with something shinier than they could have or underestimated the importance of cosmetic scratching to buyers. But if the iPod didn't scratch as easily, but cracked and discolored/got hazy instead, people would be complaining as well. Apple's using the same plastic most other companies use for similar duties. Those other companies aren't Apple, and those other products aren't iPods, so we're not seeing the same fuss. If Apple used any other plastic, we'd be seeing different complaints. There's no perfect solution, and nobody really has a better one right now.

I don't see why Apple should have to use something different from any other company, but I'm not saying that you can't have a dissenting opinion. You certainly can, but if you (prescriptive, not you, scratchpod, individually) bought the nano for its looks, you also bought it for the weaknesses of those looks. Everyone knows that shiny things are hard to keep shiny, and that plastic things scratch, and that the shiny iPod was made of plastic.

Maybe it got scratches faster than your cell phone, but maybe my cell phone is scratched worse than my iPod. Everyone's experiences are different.

technocoy
Nov 3, 2005, 12:33 AM
Two days later many times in and out of the case to be used.... still no scratches... my nano has them (a few) but my white 60 gig 5G has none... Just applied my fields protector and it is awesome, crystal slear and glossy. I love it. I don't want to say anyone is exagerrating or lying to hype this situation, so i'm assuming some people got a bad batch.

BUT, based on the iPod I've been using for 5 days there is no way in hell if you truly kept in only in the protective case that you have TERRIBLE scratches all over it... unless you dropped the case in a sandbox first.

mine has NONE after five days in and out and jossled around in my bag with my other crap. none.

don't know what going on here, but it sure is strange.

Chip NoVaMac
Nov 3, 2005, 01:18 AM
My 4G scrtached up pretty bad in the first 2 weeks I had it without an iSkin.


My 2G or 3G (i forget which) has seen lots of use and "abuse"; and none of it it appears as bad as my nano. And the nano and the 5G seem to share a common design "flaw".

Vanilla
Nov 3, 2005, 02:11 AM
Can we please stop this "my iPod doesn't scratch ergo you are a liar - no I breathed on mine and it scratched so YOU'RE a liar"

Isn't it blindly obvious that there MUST be a bad batch out there? If EVERY new 5G scratched there would be a much, much bigger outcry than there currently is.

A number of people - some who have posted here also - are very happy with their purchase, but it's equally clear that there are a number of very unhappy people with highly scratched iPods, which coupled with my own experience of viewing Nano's at a local Apple store make it obvious that there ARE scratch issues on SOME iPods.

Can't we all accept that both sides are right and focus instead on figuring out how best to deal with this issue?

Bottom line, just because your new 5G is pristine does NOT mean 5g's do not scratch, it simply means you have in your hands one iPod that doesn't exhibit that particular symptom.

When people complain about a dead pixel you don't get people saying "well I havent got one, you must have some dust in your eye" etc. This is no different.

Vanilla

matticus008
Nov 3, 2005, 02:31 AM
Can we please stop this "my iPod doesn't scratch ergo you are a liar - no I breathed on mine and it scratched so YOU'RE a liar"
[...]
Can't we all accept that both sides are right and focus instead on figuring out how best to deal with this issue?

I agree it'd be nice! But some people are acting as though they've never seen or heard of dead pixels before and that dead pixels are a very new and very serious problem that only affects new Apple products, so down with Apple!

Yes, it's possible for Apple to do something about its iPod line's most notorious problems (scratching and non-replaceable batteries). They've chosen not to, for largely aesthetic reasons in both cases. Everyone has his own opinion on whether or not these were good choices, but it's obviously a successful business, so why risk it?

I think it was Lacero who said it best...something along the lines of Apple not learning from (or choosing to disregard) past complaints about the iPod, including scratching. Frankly, Apple keeps making the iPod better, but at a pace just enough to keep its competitors on their feet and not to hit the bleeding edge of technology. I don't see anything wrong with this, because if they outpace actual technological developments, they hit a dead end, and then you've just got another PowerBook on your hands. It's a logical business practice. If Apple stops, it starts sinking, much like a shark. Just keep swimming, swimming...

unten44
Nov 3, 2005, 10:59 AM
I was really paranoid about possible scratches on my 5G iPod, especially after all of these nano scratch horror stories. I bought an Invisible Shield for my new video iPod and decided to test its durability with a key and a bunch of coins. Any way, I made a video of my invisible shield key test. :)

If you wanna check out my homemade invisible shield video, here it is:
http://www.untenohana.com/archives/videos/ipod_scratch_test/

maddav
Nov 3, 2005, 11:13 AM
I was really paranoid about possible scratches on my 5G iPod, especially after all of these nano scratch horror stories. I bought an Invisible Shield for my new video iPod and decided to test its durability with a key and a bunch of coins. Any way, I made a video of my invisible shield key test. :)

If you wanna check out my homemade invisible shield video, here it is:
http://www.untenohana.com/archives/videos/ipod_scratch_test/


Now for a TRUE test, you have to buy another 5G iPod and do the same tests :p

unten44
Nov 3, 2005, 11:54 AM
Now for a TRUE test, you have to buy another 5G iPod and do the same tests :p

LOL, anyone want to donate a 60GB Black 5G iPod? I'll have paypal standing by! :p

maddav
Nov 3, 2005, 12:10 PM
LOL, anyone want to donate a 60GB Black 5G iPod? I'll have paypal standing by! :p

I've ordered a white one :p

Though I wouldn't even dare to do the key test on my invisible shield!

Islanders3278
Nov 3, 2005, 02:50 PM
As soft as the inside liner feels... I just don't feel too comfortable putting my IPod in the case included. I have IPod Socks too, but those feel pretty abrasive... woolly, y'know? I just had a little bag that I bought at a little sunglasses kiosk in the mall. It was a little baggie, and it's made out of extra soft cloth you use to clean your eyeglass lenses. It dosen't scratch a bit.. I'm currently waiting on a Martin/Fields film for mine.

I just make it a point to clean/swipe it just like a "CD cleaner" suggests.... straight, once-over swipes.. no circular motions, etc. :confused:

Lopez.T.H.
Nov 3, 2005, 03:43 PM
theinvisibleshield.com

$25. nuff said.

Islanders3278
Nov 3, 2005, 04:48 PM
theinvisibleshield.com

$25. nuff said.


I've heard a lot of good feedback about the Invisible Sheild... I've also heard a lot of people saying scary-ass stuff about them... like trapping water under it and whatnot. I'm just gonna try the Martin/Fields, as it sounds similar to the Invisible Sheild, only less complex to put on... I might end up trying one though.

PBz
Nov 3, 2005, 09:59 PM
I have owned about 3 iPods prior to my new 5G 60GB. I purchased it exactly 14 days ago today (thankfully)...

I am being completely honest and as objective as I know how to be with the following...:

When I bought it, I recognized that it seemed to resemble the Nano in "shine" or finish...so I purchased the recommended "KlearScreen" kit as I needed it for my iBook anyways... The clear coating seemed to be thick and gave the 5G a glow!

Since I bought the 5G iPod, it has always been stored in the white case provided WHILE PLAYING (I would slide it out to set playlist, etc very so often) and was even kept in the white case inside of a Timbuktu case for carrying around.

For the first week or so, I did notice what looked like faint scratches and were no big deal as they were not visible while the iPod was playing, especially with the backlight (how video plays) on. As I will mention later, I think these may merely be "reductions" in the clear coating and not scratches or grooving of the clear coating.

While cleaning my screen today with the KlearScreen wipe I noticed several GROUPS of scratches, both vertical and horizontal. I could not believe that the cloth recommended was actually scratcing my screen. I have been WAY (overboard would describe it well) careful with keeping the iPod AND the cloth clean since I got the iPod. I have gone so far as to ensure that the inside of the white case provided stayed clean and free of dust, debris. IS THIS REALLY how we have to treat these things to keep them free of scratches that take away from the reason we pay so much for them - they are as beautiful visibly as they sound. If someone says that I have done something wrong here I must say that I could not have protected this thing anymore unless I just did not use it.

When the Apple store manager saw my screen he agreed that it was scratched and implied that he sure could not wait until the 5G cases came in for these things... wonder how many of these he has seen..... He was extremely friendly and VERY understanding of my points I must say.

As of now my new 5G has a Palm screen protector cut to fit....until I can get whatever case comes out first - then the one I actually want.

If you are OK with the scratches (camp) then you are in luck with the Nano and 5G iPod.. If you are not OK with scratches, put the thing in a safe until you can protect it... It is that simple.

One thing that I have thought is that with the new clear coating on the 5G iPods, some of these "hairline" scratches may not be scratches as much as they are areas where the pristine clear coating has been worn down. Objectively, this is different than a scratch. Thing is, it does not take long for the real scratches to appear.

I am not trying to tell anyone not to purchase a 5G, in fact I love mine and would not consider not having one. What I am trying to impart, is that IT WILL scratch easier than previous iPods and that new clear "glow" comes at a cost. As someone said earlier, you most likely know what camp you are in so you can make the call accordingly.

racerxy
Nov 4, 2005, 04:12 AM
Well I live in europe and ordered a white 60gb g5 a few weeks ago. I got it on monday and I protected it as good as I could. I used the case that came with it and I only took it out to sync or to watch a video. By wednesday the display was all scratcht up, I couldn't believe it !! I called Apple europe and they send someone to pick my iPod up and replace it with a new one.
I also ordered a Martin/Filed and I won't open my new Ipod before I recieve it!

It's really a shame that if you buy a 300+ product you'll have to buy a 10 bugs shield to protect it! Apple really has to do something about it.

The iPod itself is just great!! I love it and the quality of the movies is unbelivable.I can't wait to get the Martin/Field and start using my new iPod !!

thobday
Nov 4, 2005, 05:23 AM
I had my 5G ipod for exactly 6 days. I treated it like a god, only to have a screen full off scratches from day one. ďI am not having any of thisĒ I said to myself in a cockney wide boy fashion.

I called apple on Monday, explained the situation, and without hesitation told me they would send a new one out straight away. It will be arriving today. 5 days wait, Not bad considering it was built in Singapore.

I dont care what anyone says there is a problem and stevie needs to sort it out.

God my journeys to work are boring now!

WinMac
Nov 8, 2005, 09:37 PM
how did you get apple to replace you 5G ipod video? i called the day after i got it and explained to them that it had numerous scratches and hadn't left mt desk. basicly they told me there is nothing they could do about it and that they had never heard of this problem before. please help.

AJ Muni
Nov 8, 2005, 09:45 PM
what ive done, is that ive left the actual plastic on it, both of them, until a case comes out....i put some scotch tape around it so it wont fall off...

lolex
Nov 9, 2005, 12:22 AM
I have been using my Nano /blk clr for couple of weeks,
it really was scratches on it after the first few minutes I opened the box,
but it was very very tiny scratches even less noticable than my finger prints, now, there is still the scratches and didn't goes any worst. I proved it myself ipod Nano didn't get sratches or broken that easy as rumored.

Your decision is blk clr and you got to live with it , did any thing in elegant blk shouldn't be take great care to use it ?

I personelly didn't believes it's easily to scratch and I even didn't believes Apple would let it happens to their products, as their other products proved to me before.

I 'd redirect this to a conspriacy issue rather than design fault my self :)

garf666
Nov 11, 2005, 11:04 AM
First i would like to set a thing: we can stop debating if scratches on ipod 5g is a real problem or not. The very fact that forums like this one exist and a lot of people are contributing to it, show how much this is a problem.
When forums talk more about IPOD problems then about IPOD functionalities, it show there is something going on.
Maybe Apple could have an image problem with this if they are not carefull.
This having been said, i will talk about my experience with it.
I am using my black IPOD video 60gig since about two weeks, and for now the only scratch i have were created while i was trying to shine it with a kleenex (i made permanent scratch with my nail!!!). At least they are on the edge, at top and on the right.
So there is no doubt about it, IT IS FRAGILE, and you need to be very careful (no pressure when cleaning is the moto).
I talked about "permanent" scratches, because sometimes you seem to see scratches depending of the lighting, and the angle. Sometimes what seem a scratch just go after cleaning. Even my permanent scratches are almost invisible when putting the ipod on a certain angle.
The way i transport my IPOD, i put it in the cheap sleeve that came with it, and keep it in my front pocket of my pants. The included sleeve did not caused scratches as of yet. I use my IPOD everyday.
I will probably buy the protective translucid stickers, as i don't find any case for the ipod video yet. What a marketing flop! They put a product on the market with NOTHING included, and there is no accessories available yet on the market. When you go on Apple web site and open the "cases" link on the "accessories" page, you see a lot of cases. But if you activate the screening to see only items for ipod video, there is NOTHING!
They put a very fragile item on the market, and no option is available to protect it. Bravo!
On http://www.nanoscratch.com a guy described how he repaired his scratches of his IPOD nano with a product called "brasso". He also posted a lot of pictures before and after.

matticus008
Nov 11, 2005, 06:58 PM
First i would like to set a thing: we can stop debating if scratches on ipod 5g is a real problem or not. The very fact that forums like this one exist and a lot of people are contributing to it, show how much this is a problem.
When forums talk more about IPOD problems then about IPOD functionalities, it show there is something going on.
Maybe Apple could have an image problem with this if they are not carefull.
This having been said, i will talk about my experience with it.
I am using my black IPOD video 60gig since about two weeks, and for now the only scratch i have were created while i was trying to shine it with a kleenex (i made permanent scratch with my nail!!!). At least they are on the edge, at top and on the right.
So there is no doubt about it, IT IS FRAGILE, and you need to be very careful (no pressure when cleaning is the moto).
Nobody's debating on whether or not iPods scratch. Of course they do. The fact that people talk about it on forums is totally expected. People report problems at a disproportionate rate to the general population. Why? Because if everything is working fine, why talk about it? It works, who cares. Even if a thousand different people complained (a number bigger than unique complaints here or on Apple's site), and even if only 1 in 10 complained, that's still much less than 1% of customers. Pleasing more than 90% of customers is just about impossible for most products, so the iPod is doing pretty well.

It's also not fragile. Scratches do not indicate any sort of structural weakness or a delicate nature. Yes, you need to be careful with it if you're trying to keep it looking brand new. The same can be said of most anything. But you can drop it and sit on it and throw it around, and it will continue to work. That's not fragile.

flymach1
Nov 11, 2005, 08:02 PM
Go to BestBuy and look at all the MP3 players on display. Look at the older models that have been out for over a month and then look at the new iPod 5G's that have been there for a just a couple of weeks. The $300 and $400 iPods are all scratched up and look horrible. The sub $100 players look great. Take your fingernail and deliberately try to scratch the cheaper ones. I did this today and left no scratch on them. I tried a small section of the iPod and it clearly left scratches. The little screen on my $30 watch can take a lot of abuse, but the $300 iPod can't take a gentle rub with a cleaning cloth. Don't pretend that those who are complaining are just being more vocal than the satisfied customers. How about the free engraving they offer and then tell you since you personalized your iPod you can't return it. What a deal! What a scam! Lets see.... we know from the Nano that our plastic is cheap and frail. Let's keep using it but make sure that average person will take us up on our free engraving offer so they are stuck with it forever. I don't like class action lawsuits because only the lawyers really win, but Apple is going to have a hard time fighting off the Nano and soon to be iPod 5G suits.

matticus008
Nov 11, 2005, 10:09 PM
How about the free engraving they offer and then tell you since you personalized your iPod you can't return it. What a deal! What a scam! Lets see.... we know from the Nano that our plastic is cheap and frail.
Your rhetoric escapes you. "Cheap" and "frail" are not terms that apply to the plastic used on any iPod, because Apple could have gone with many cheaper plastics and they didn't do so expressly because of how strong polycarbonate is. Your $30 watch and $300 iPod have a much similar price than you might think. You know how much the shell of an iPod costs? Less than $10. The shell of that watch? About the same, maybe less by a couple bucks.

THE PRICE DOESN'T HAVE ANYTHING TO DO WITH IT. The average consumer and upset iPod owner might not understand that, but it's true. The iPod is only $300 because it leverages economy in its design. It's not a premium product and it's not a magic one. It's got a few dollars of plastic around it, exactly like your watch or DVD player or mouse does. The higher price tag comes from what's inside. If you want to trade some of the inside for a different outside, be my guest. Make such a player and see how it fairs in the open market.

Chip NoVaMac
Nov 11, 2005, 10:34 PM
THE PRICE DOESN'T HAVE ANYTHING TO DO WITH IT. The average consumer and upset iPod owner might not understand that, but it's true. The iPod is only $300 because it leverages economy in its design. It's not a premium product and it's not a magic one. It's got a few dollars of plastic around it, exactly like your watch or DVD player or mouse does. The higher price tag comes from what's inside. If you want to trade some of the inside for a different outside, be my guest. Make such a player and see how it fairs in the open market.

Price does have something to do with it. For if some one spends $300 to $400 on the iPod, they expect certain things. On the previous iPod's that I have owned, I know that small scratches are possible. But if the new iPod videos have the same possibility of sever scratching that I have on my Black nano, I will wait for Apple to correct it in the next version.

matticus008
Nov 11, 2005, 11:08 PM
Price does have something to do with it. For if some one spends $300 to $400 on the iPod, they expect certain things. On the previous iPod's that I have owned, I know that small scratches are possible. But if the new iPod videos have the same possibility of sever scratching that I have on my Black nano, I will wait for Apple to correct it in the next version.

Do you expect the same resistance to scratches from a $10 CD as you do for a $400 CD? In either case, the disc cost about ten cents.

Chip NoVaMac
Nov 11, 2005, 11:27 PM
Do you expect the same resistance to scratches from a $10 CD as you do for a $400 CD? In either case, the disc cost about ten cents.


The issue is that the 2G, 3G and 4G iPods I have owned (or bought for family) have held up well. The nano is a big disappointment. I chalked it off to my use of it. But others I know that have them (and the new 5G's are built along the same lines) are very upset at the "lower" quality of 'build" as to what we are accustomed to.

Sorry, but you are sounding like some marketing flak at Apple making excuses for a 5G product that doesn't hold up to the exceptions built upon the previous generations of the iPod.

It appears to many of us that the new nano and 5G iPods are about the look rather than the ability to hold up to what we have come to expect.

devman
Nov 12, 2005, 12:39 AM
Here's the truth. I was one of the first people to order the new ipod 5G. I have had it for 7 days. I have taken EXTREMELY good care of it, only taking it out of the sleeve to charge and listen/watch media. I started noticing small scuff marks on the front surface. This was caused ONLY from putting in and out of the supplied sleeve. I tried to buff out the scratches with a high quality micro-fiber cloth made for Oakley sunglasses. Even the microfiber cloth left fine swirl marks! This product is defective, as is the Nano. They are made of the same material. Apple did not fix this problem before putting the new Ipod into production. Anybody who says they don't scratch, does not own one or does not care! I called Apple and they said they would gladly replace it. Thats great, but I will end of with the same results as the first! I am hoping that enough of us will call customer support with concerns so that Apple will make a recall and fix/replace the Ipods and Nanos. I did not pay $300 for an item that looks trashed a week later. Everyone who owns one, please call customer support at 1-800-275-2273 and let them know. Apple is a respectable company, and I am hopeful they will make right on THEIR wrong.

Well that's your truth perhaps My truth is different. I've had a white 5th gen 60GB model for over a week now and have been using it every day, including several plane flights, etc. I'm only using the supplied case. It has no scratches. If anything, I'd say it is less scratchprone than the 30GB photo (4th gen) it replaced.

And, has anyone else noticed the number of newbies that are posting these "defective ipod/apple sux" messages (?)

drater
Nov 12, 2005, 01:49 AM
The issue is that the 2G, 3G and 4G iPods I have owned (or bought for family) have held up well. The nano is a big disappointment. I chalked it off to my use of it. But others I know that have them (and the new 5G's are built along the same lines) are very upset at the "lower" quality of 'build" as to what we are accustomed to.

Sorry, but you are sounding like some marketing flak at Apple making excuses for a 5G product that doesn't hold up to the exceptions built upon the previous generations of the iPod.

It appears to many of us that the new nano and 5G iPods are about the look rather than the ability to hold up to what we have come to expect.
um, if it isn't about the look then why are you pissed about the hair line scratches (or whatever the kids are calling it these days).
Also, I'd like to point out that the advancement in technology has made the ipod thinner and has more memory and plays videos for the same price as the 20gb 4g. Would you prefer a different audio/video player over the 5g ipod? I'd like to also note that I have had my 30gb 5g for over a week now, used it a ton (work, night class, around the apartment, and on the subway) and I have not noticed any sort of scratches. However, I have purchased the shield just in case of major scratches (i'm kinda anal about how I treat my baby, i mean ipod).
It really is disappointing to see so many people complain about what they didn't get and not talk about what they did get. Like little kids complaining on Christmas, makes you regret not using a condom...ok, enough about my personal life...
I know its $300, and I do agree that if apple came out with a more pricier ipod, same specs, but with a better shell, I'd probably buy one. But would as many people who are buying them now? I think apple considered a lot of things before they went through with production, I'm sure they weren't just like, "ITS SHINNY! GO WITH IT!"

dhan
Nov 12, 2005, 02:22 AM
All I know is that
1) My Tungsten T3's screen that I write on everyday without a screen protector has not ONE scratch
2) My Canon 20D LCD screen has no scratches whatsoever, again without a protector and throwing it around with my strap and everything in the bag
3) My crappy Korg chromatic tuner has no scratches on its screen even though its tossed around

Do I need to go on?

What good is making an iPod video if you can't even invest in better materials that won't get scratched to hell in 3 seconds. If anything, scratched screens were OK on the previous generations, but when the video solely depends on the user looking at the screen for most of the time, how can you NOT make a better screen? Does Apple do this on purpose to create demand for 3rd party junk? We shouldn't have to spend that extra money when we expect to receive a fine, quality product from Apple.

JordanNZ
Nov 12, 2005, 03:27 AM
All I know is that
1) My Tungsten T3's screen that I write on everyday without a screen protector has not ONE scratch
2) My Canon 20D LCD screen has no scratches whatsoever, again without a protector and throwing it around with my strap and everything in the bag
3) My crappy Korg chromatic tuner has no scratches on its screen even though its tossed around

Do I need to go on?

What good is making an iPod video if you can't even invest in better materials that won't get scratched to hell in 3 seconds. If anything, scratched screens were OK on the previous generations, but when the video solely depends on the user looking at the screen for most of the time, how can you NOT make a better screen? Does Apple do this on purpose to create demand for 3rd party junk? We shouldn't have to spend that extra money when we expect to receive a fine, quality product from Apple.

I have a 30gig white video... It's fine. It doesn't scatch anymore than my 3rd, or 4th gen ones did. It just seems that now people are actually making a big deal out of it. Never used to, everybody seems to be jumping on board now.

flymach1
Nov 12, 2005, 07:33 AM
For those of you who keep slamming anyone who complains about the scratches and who notice the number of newbies who are complaining, I guess you are right. There is no problem, it's just a bunch of whiners deciding to waste their time over nothing. I'm glad your iPods are not scratched, I'm also relieved to know that mine isn't either, it was all in my mind and my absurd expectation that a $300 product might have a better shell than a $30 item. Your praise for the guts of the iPod are worthy (no sarcasm for that one), but the point is that the $10 shell should have been a $20 one and not the cheap (yes I said it and I'm right) one that doesn't hold up as well as other clear coatings. My agenda is to have a product that I take care of and not have it ruined in a few months because it is scratch prone. What is your agenda in slamming the ones who post their issues in a thread about scratches. If you want to sing the praises of iPods, do it in a new thread called "I Love the iPod no matter what it looks like, and I don't care what happens to others". Before you assume no one has a problem, do what I suggested and go to a store where these things are displayed beside cheaper products. The point is that cheaper products hold up better. Would I expect a $10 DVD to to be scratched LESS than $400 one? NO! I would actually expect them both to be about the same. If my $400 dvd was made of a less durable product than the cheap ones, and it scratched MORE, I would be unhappy. That's the point here, the cheaper products are protected better. I guess your world is flat since that's all you can personally see from your yard. Everyone who has traveled around the world and says it's round must be wrong in your small frame of reference. Also don't assume that the people that are complaing are idiots that don't know how to take care of their "baby". I have several thousand dollars worth of photography equipment, a couple thousand dollar telescope, and professional video euipment. I have taken quite good care of it all and I know know how to treat lenses and other "shiny" objects to take ensure they don't get damaged. I bought this product because of it's functionality, to be able to have the video capabilty. That capability will be diminished when the display is hard to see through hundreds of tiny scratches. If the audio developed tiny hisses from regular play, and over time became mosly overcome by white noise, would you be happy? It's the same thing with the video. I don't care if the back is scratched all up, this isn't about wanting some shiny piece of art. I DO CARE about scratches in my video window. If you buy an HDTV and you find out that the screen scratches up badly, are you going to keep praising the guts of the system or are you going to be upset? Put it in perspective. :mad:

devman
Nov 12, 2005, 08:15 AM
For those of you who keep slamming anyone who complains about the scratches and who notice the number of newbies who are complaining, I guess you are right. There is no problem, it's just a bunch of whiners deciding to waste their time over nothing. I'm glad your iPods are not scratched, I'm also relieved to know that mine isn't either, it was all in my mind and my absurd expectation that a $300 product might have a better shell than a $30 item. Your praise for the guts of the iPod are worthy (no sarcasm for that one), but the point is that the $10 shell should have been a $20 one and not the cheap (yes I said it and I'm right) one that doesn't hold up as well as other clear coatings. My agenda is to have a product that I take care of and not have it ruined in a few months because it is scratch prone. What is your agenda in slamming the ones who post their issues in a thread about scratches. If you want to sing the praises of iPods, do it in a new thread called "I Love the iPod no matter what it looks like, and I don't care what happens to others". Before you assume no one has a problem, do what I suggested and go to a store where these things are displayed beside cheaper products. The point is that cheaper products hold up better. Would I expect a $10 DVD to to be scratched LESS than $400 one? NO! I would actually expect them both to be about the same. If my $400 dvd was made of a less durable product than the cheap ones, and it scratched MORE, I would be unhappy. That's the point here, the cheaper products are protected better. I guess your world is flat since that's all you can personally see from your yard. Everyone who has traveled around the world and says it's round must be wrong in your small frame of reference. Also don't assume that the people that are complaing are idiots that don't know how to take care of their "baby". I have several thousand dollars worth of photography equipment, a couple thousand dollar telescope, and professional video euipment. I have taken quite good care of it all and I know know how to treat lenses and other "shiny" objects to take ensure they don't get damaged. I bought this product because of it's functionality, to be able to have the video capabilty. That capability will be diminished when the display is hard to see through hundreds of tiny scratches. If the audio developed tiny hisses from regular play, and over time became mosly overcome by white noise, would you be happy? It's the same thing with the video. I don't care if the back is scratched all up, this isn't about wanting some shiny piece of art. I DO CARE about scratches in my video window. If you buy an HDTV and you find out that the screen scratches up badly, are you going to keep praising the guts of the system or are you going to be upset? Put it in perspective. :mad:

Wow, now that's sanctimonious with a capital F...

Just because my iPod doesn't have hundreds of scratches on it simply by inserting/removing it from the supplied case (as claimed elsewhere in here) then I believe the world must be flat?

How ****ing ironic that with all the heavily implied moralism in your message, you then act even worse against the very same values and than those you accuse.

Another newbie too...

Chip NoVaMac
Nov 12, 2005, 06:25 PM
um, if it isn't about the look then why are you pissed about the hair line scratches (or whatever the kids are calling it these days).

If it were hairline scratches, I wouldn't mind. But these are deep scuffs on my nano. The back of the nano is just fine. No different in wear than my older iPods. The front looks like the thing is three years old.

Also, I'd like to point out that the advancement in technology has made the ipod thinner and has more memory and plays videos for the same price as the 20gb 4g. Would you prefer a different audio/video player over the 5g ipod? I'd like to also note that I have had my 30gb 5g for over a week now, used it a ton (work, night class, around the apartment, and on the subway) and I have not noticed any sort of scratches. However, I have purchased the shield just in case of major scratches (i'm kinda anal about how I treat my baby, i mean ipod).

First have held off on buying the 5G iPod because of concerns for scratches. Only because of my experiences with the nano so far.

I am all for technology advancing. And the style of the nano and 5G's are sweet. But it is possible that Apple's choice of material for the front of these was poorly chosen.

I would have no issues in buying a 4G version of the 5G feature set. That case design has been proven to me to wear well. But since the 5G shares a common look with the nano, and most likely materials - I think I may wait for Apple to make changes in the 6G models next year.

It really is disappointing to see so many people complain about what they didn't get and not talk about what they did get. Like little kids complaining on Christmas, makes you regret not using a condom...ok, enough about my personal life...

LOL... good one <g>. I see your point, but Apple has maintained the $300 and $400 price points. If they had increased the tech, lowered the build and the price at the same time - I doubt that I would complain much.

If you ever had a new car, you know how some of us are feeling with our iPods after the first dent or scratch on your car. The difference is that the previous iPods were pretty good at wearing their age well. It seems not so for the nano and 5G's.

I know its $300, and I do agree that if apple came out with a more pricier ipod, same specs, but with a better shell, I'd probably buy one. But would as many people who are buying them now? I think apple considered a lot of things before they went through with production, I'm sure they weren't just like, "ITS SHINNY! GO WITH IT!"

IMO, it appears that Apple went for looks with the 5G. And did not concern themselves as to how people really used them.

kev0476
Nov 12, 2005, 06:43 PM
My ipod video is doing fine and i have had it for about two weeks, yes there are scraches but they are only noticable when you are watching an episode of lost that is dark, you know what there isn't much to see when it is dark in the episode.

And also the screen is much bigger than the others, perhaps it is just there are more scraches becasue there is more surface area.

drater
Nov 12, 2005, 07:06 PM
If it were hairline scratches, I wouldn't mind. But these are deep scuffs on my nano. The back of the nano is just fine. No different in wear than my older iPods. The front looks like the thing is three years old.



First have held off on buying the 5G iPod because of concerns for scratches. Only because of my experiences with the nano so far.

I am all for technology advancing. And the style of the nano and 5G's are sweet. But it is possible that Apple's choice of material for the front of these was poorly chosen.

I would have no issues in buying a 4G version of the 5G feature set. That case design has been proven to me to wear well. But since the 5G shares a common look with the nano, and most likely materials - I think I may wait for Apple to make changes in the 6G models next year.



LOL... good one <g>. I see your point, but Apple has maintained the $300 and $400 price points. If they had increased the tech, lowered the build and the price at the same time - I doubt that I would complain much.

If you ever had a new car, you know how some of us are feeling with our iPods after the first dent or scratch on your car. The difference is that the previous iPods were pretty good at wearing their age well. It seems not so for the nano and 5G's.



IMO, it appears that Apple went for looks with the 5G. And did not concern themselves as to how people really used them.
I don't think it is really fair to compare the ipod to a new car. But I understand the gist of what you're getting at. It seems like a lot of the problems are coming with the black models. Maybe that's their issue. I don't know, my white video ipod looks great, and like I said before I'll substitue vanity for techonolgy any day and I've used this thing like crazy. I think apple also went for the look, but they also replaced the casing with stronger material (stronger in the sense that it won't break, but has a higher tendency to scratch).

Chip NoVaMac
Nov 12, 2005, 07:50 PM
I don't think it is really fair to compare the ipod to a new car. But I understand the gist of what you're getting at. It seems like a lot of the problems are coming with the black models. Maybe that's their issue. I don't know, my white video ipod looks great, and like I said before I'll substitue vanity for techonolgy any day and I've used this thing like crazy. I think apple also went for the look, but they also replaced the casing with stronger material (stronger in the sense that it won't break, but has a higher tendency to scratch).

Well, I will have to see how things go with the new nano white that I won. It will give me something to compare my black nano to on the "wear" issue.

About equating an iPod to a car. There is a pride in ownership. From what I have seen the issues with the nano and the 5G are based on those of us that have owned the 1 through 4G iPods. Those seemed to have worn well with time. The new 5G's don't seem to hold themselves to the same level.

How would you feel if your new 2006 Corolla suffered more to dings and scratches that the 1999-2005 models?

MarkMarc
Nov 12, 2005, 08:40 PM
This once again convinces me never to buy anything brand new (design/generation) to the market. Too much that can't be tested.

drater
Nov 12, 2005, 09:16 PM
Well, I will have to see how things go with the new nano white that I won. It will give me something to compare my black nano to on the "wear" issue.

About equating an iPod to a car. There is a pride in ownership. From what I have seen the issues with the nano and the 5G are based on those of us that have owned the 1 through 4G iPods. Those seemed to have worn well with time. The new 5G's don't seem to hold themselves to the same level.

How would you feel if your new 2006 Corolla suffered more to dings and scratches that the 1999-2005 models?

I never owned a 1st generation ipod, but I did own a 2nd, 3rd and a 4th. And I do love this one more than any of those. I feel it is a better quality ipod "all around", not saying there couldn't be better adjustments to it, but it think its the best one thus far. However, after reading through the forums again, it really seems like the black one is the one that needs to be fixed up. My girl has a white nano and she hasn't gotten any crazy scratches on it, and she treat that thing like a peice of crap (she isn't to tech savy if you know what I mean).
And the car thing...if I got my 2006 all dented up, I would be upset...at myself. And, if I read reviews about it, found that it scratched by "touching" it or something like that. I wouldn't buy it! That's an investment you need to think about more so than an ipod. However, if you think about the ipod as more than just an impulse buy, then you should research it, "test drive" it, etc. I do understand where you are coming from. I owned a black nano until I sold it to get this one, and it did scratch a little more than I would have hoped, however, I wasn't upset enough to go out and file a lawsuit against apple. We all do expect apple to come out with quality products, but we shouldn't expect such said quality product to be flawless, that would just be ridiculous.

neonart
Nov 12, 2005, 10:09 PM
I never owned a 1st generation ipod, but I did own a 2nd, 3rd and a 4th. And I do love this one more than any of those. I feel it is a better quality ipod "all around", not saying there couldn't be better adjustments to it, but it think its the best one thus far. However, after reading through the forums again, it really seems like the black one is the one that needs to be fixed up. My girl has a white nano and she hasn't gotten any crazy scratches on it, and she treat that thing like a peice of crap (she isn't to tech savy if you know what I mean).

I agree 100%, and I don't even think it has to do with the black either. I've owned a 1st, 2nd, 3rd(still have), 4th (U2), and now 5th gen Black. All have been great. Yes, the 5G takes the cake as far as beauty and features and I find it just as good in durability. I'm treating it just like all the others (worse than the 1st and 2nd gen which I kept in a rubber case). All I have on mine is a MF 2.5" screen protector which I got about a week after the iPod. I use the case it came with sometimes, sometimes not- whatever. It has held up just fine since I got it a few weeks ago.

I was overly concerned with all the people complaining about scratches before buying so I went to the Apple store and looked at their demos and they were fine. I figured they'd look like a piece of Plexiglas that'd been dragged over concrete for 2 miles, but they were Ok. Used by thousands of people they still looked normal- screens perfectly readable.

I have not found this iPod to be any different in quality compared to the others. This is my opinion, based on my experience with my Black 5G iPod.

Attached is photo of my iPod after about 3 weeks of carefree use. I use it daily in the car, at home, and at my shop (automotive). You can see the fingerprints all over the thing, but nothing major.

I think everyone here is interested in seeing photos of these scratched up iPods. Please post these so we know what's going on.

matticus008
Nov 13, 2005, 12:17 AM
How would you feel if your new 2006 Corolla suffered more to dings and scratches that the 1999-2005 models?
Well, for one it would be silly to buy so many Corollas, and secondly, I wouldn't be able to attribute it to the new design. I could easily find a 2001 Corolla that looked better than a 2005 Corolla. It's all variable--the new design isn't to blame for your worsened luck, especially if it's made out of the same materials as your last one.

Take a car with a matte finish versus one with a clearcoat. Which is harder to keep looking brand new? The one with the clear coat. It'll have to be washed more, and it will show wear and tear more as it dulls, and scratches will interrupt that brilliant surface more obviously. The 4G iPod didn't have the brilliant, mirrorlike clearcoat. I suppose you could have your car (or the iPod) repainted to correct/eliminate that glossy finish, but the dealer would laugh at you for complaining that they made your new car too shiny.

If you want to compare it to a car, there it is. If I were still unhappy with my car after all that, I'd sell it and buy something else.

lolex
Nov 13, 2005, 01:04 AM
Would any of you folks who freaky about the hairline scratches on Nano and Video ipod stands up , suggests a metarial which could be stronger and scratch-proof to replace the current material used, however not to make a thicker ipod?

How many of those are really savvy enough to point out where is the design flaw happens onto the new ipods?

Personally, I believes we don't have on this planet any better material to replace the currents one, if this tinyness retains.

The new ipods are the most advanced and beautiful one ever produced among the Ipod family.

balamw
Nov 13, 2005, 02:19 AM
suggests a metarial which could be stronger and scratch-proof to replace the current material used, however not to make a thicker ipod?
I'm happy with my 5G, but there are plenty of materials such as the synthetic crystals (usually sapphire Al2O3) that are used in watch faces that various people have brought up various times that would not increase the iPod's thickness. However they would increase the iPod's cost and probably its weight (sapphire is about 4x as dense as polycarbonate). Using those materials on something like the mini might work though since the screen is smaller so the cost weight differences are smaller.

Let me reiterate, my 5G is now 3 weeks old and has not a scratch on it front or back. I kept it in the plastic and the grey case until I applied the Martin Fields protector and now I'll sometimes put it in a shirt pocket without the case, but still generally keep it in the case.

Maybe I'm just lucky, or maybe I learned my lesson from my 4G which was scratched to heck by this point. My cell phone too was scratched until I put on a WriteRight protector.

B

lolex
Nov 13, 2005, 03:19 AM
there are plenty of materials such as the synthetic crystals (usually sapphire Al2O3) that are used in watch faces that various people have brought up various times that would not increase the iPod's thickness.

Nice suggestion, thanks dude. :)

But you gotta agree the ipod screen is really thinner than a watch face,
would sapphire be too likely to crack when slimmed to this level this surface area ? since resistance to a given pressure will be counter proportional to its surface area. :)

drater
Nov 13, 2005, 12:40 PM
Nice suggestion, thanks dude. :)

But you gotta agree the ipod screen is really thinner than a watch face,
would sapphire be too likely to crack when slimmed to this level this surface area ? since resistance to a given pressure will be counter proportional to its surface area. :)
I say they just make a diamond ipod with a coat of some space aged scratch resistant material, never crack and never scratch. That way the product could be flawless but nobody could afford it. That's how apple could make it in the business world. Make a beautiful product with no flaws that no one could afford. I'm sure they will maintain their 74% market share that way.

drater
Nov 13, 2005, 12:41 PM
Neonart, nice picture, but you have some fingerprints on it, might want to take it back.

neonart
Nov 13, 2005, 04:24 PM
Neonart, nice picture, but you have some fingerprints on it, might want to take it back.

OH NO! You're right! My iPod sucks! Apple sucks! There are fingerprints all over my iPod! OUTRAGE! CLASS-ACTION! DEATH!

:rolleyes: :D

Konradx
Nov 13, 2005, 04:39 PM
Neonart, nice picture, but you have some fingerprints on it, might want to take it back.


I avoided this problem by buying the new Invisible Shield gloves..i never get fingerprints on my ipod anymore!

steve_hill4
Nov 13, 2005, 04:55 PM
I avoided this problem by buying the new Invisible Shield gloves..i never get fingerprints on my ipod anymore!
I avoided this problem by burning my fingerprints off my hands. Nice and smoth now and I am less likely to be accused of commiting a crime.;)

cheekyspanky
Nov 13, 2005, 05:32 PM
More of a problem than the scratching issue is the interference my iPod seems to suffer when anywhere near a mobile phone..I was on the train tonight and had problems with the volume turning up and down of its own accord when the guy next to me was sending text messages.

davidcb13
Nov 13, 2005, 05:51 PM
More of a problem than the scratching issue is the interference my iPod seems to suffer when anywhere near a mobile phone..I was on the train tonight and had problems with the volume turning up and down of its own accord when the guy next to me was sending text messages.

Ive never heard anything like this. And further more it dosent really make sense to me... I think it was probably just a coincidence

cheekyspanky
Nov 13, 2005, 05:53 PM
Ive never heard anything like this. And farther more it dosent really make sense to me... I think it was probably just a coincidence

I can reproduce it myself by waving either of my phones near the iPod (Samsung D600 and a Motorola V3x) - it causes the backlight to come on, and the volume will become erratic.

It's odd - and on a train full of people with mobiles, potentially ear damaging!

drater
Nov 13, 2005, 06:07 PM
I can reproduce it myself by waving either of my phones near the iPod (Samsung D600 and a Motorola V3x) - it causes the backlight to come on, and the volume will become erratic.

It's odd - and on a train full of people with mobiles, potentially ear damaging!
i just tried that, i have a v3 myself. didn't do anything....weird.

lolex
Nov 13, 2005, 07:30 PM
More of a problem than the scratching issue is the interference my iPod seems to suffer when anywhere near a mobile phone..I was on the train tonight and had problems with the volume turning up and down of its own accord when the guy next to me was sending text messages.

It's sounds weird, I think this not likely to be happens since the ipod is working in it's close circuit, shouldn't be interfered in this case. :)

Scratchpod
Nov 13, 2005, 08:09 PM
Just a comment for all you "newbie" haters out there. The reason so many newbies are posting on how badly the Nano and 5G scratch is because we are people who recently ordered this product and noticed how badly it scratched after about 3 days. We then went on-line and found this thread about called "Ipod Video Scratches." From there we expressed our concern only to be argued with and accused of lying? For what reason? What do we have to gain? Were not accusing you of working for Apple to promote a new product! Although that makes a lot more sense than your arguments! It scratches, everyone knows that owns one.

The Invisishield jokes are funny though!

On the plus side, I polished out my scratches and put on a Martin Fields protector. Very nice! It is crystal clear and as scratch resistent as the Ipod should have been.

lolex
Nov 13, 2005, 09:01 PM
Just a comment for all you "newbie" haters out there. The reason so many newbies are posting on how badly the Nano and 5G scratch is because we are people who recently ordered this product and noticed how badly it scratched after about 3 days. We then went on-line and found this thread about called "Ipod Video Scratches." From there we expressed our concern only to be argued with and accused of lying? For what reason? What do we have to gain? Were not accusing you of working for Apple to promote a new product! Although that makes a lot more sense than your arguments! It scratches, everyone knows that owns one.

The Invisishield jokes are funny though!

On the plus side, I polished out my scratches and put on a Martin Fields protector. Very nice! It is crystal clear and as scratch resistent as the Ipod should have been.

Chill down , dude.:)

No one here claims you're a liar , passion on ownings differs with various peoples, your sentiment is understandable.

I respected for everyone's speech here, since the new ipods were announced , there are disputes among scratch issues allover the place, myself , like the others I ownned one of those and just wants to share my experiences in the issue, I found those scratch things on ipod are really too faint to enough border me much n too hilarius to class a lawsuit. :)

matticus008
Nov 13, 2005, 09:37 PM
The criticism of newbie posters is valid. Newbies are often people that come to instigate arguments, troll, or otherwise generally cause trouble. That's not to say that all newbies are like that, but simply that as someone new, you've earned neither trust nor respect in the community and we can't tell whether or not to believe you until you build up trust. The newbie posters here bring lots of words and no pictures. Most of them have not commented in any other threads. As contributing members of this forum, they have no standing and any researcher would toss them out as errant data.

Some newbies aren't like this, and actually go on to become valuable members of the forum. Some stay newbies for a long time but make valid, pertinent, respected posts. That's why we identify people here based on their involvement...to weed out the random person coming off a Google search just to make some random complaint. Newbie posts are always doubted when they lack insight or prudence or substance. People who want to overcome this will become involved in the community in more than one thread and lose that noob title, or at least bring some support to the table.

neonart
Nov 13, 2005, 09:42 PM
Just a comment for all you "newbie" haters out there. The reason so many newbies are posting on how badly the Nano and 5G scratch is because we are people who recently ordered this product and noticed how badly it scratched after about 3 days. We then went on-line and found this thread about called "Ipod Video Scratches." From there we expressed our concern only to be argued with and accused of lying? For what reason? What do we have to gain? Were not accusing you of working for Apple to promote a new product! Although that makes a lot more sense than your arguments! It scratches, everyone knows that owns one.


While I don't acuse you or anyone of lying, due to the fact you chose your username to be Scratchpod and insist on your claim of a horribly scratched iPod without any photo proof it makes more sense for you to be an iPod/Apple hater than for any of us to work for Apple. Sorry if it's not the case, but you've made it seem that way.

Again, we'd like to see photos of these problems.

Saying everyone that owns one knows they scratch is also inacurrate. Myself and other confirmed long time members of this forum have no problems.

JDOG_
Nov 14, 2005, 08:15 AM
Well said. The influx of new users with peculiar stories is a bit...peculiar.

but totally p0wned nontheless :D

Crypty
Nov 14, 2005, 05:23 PM
I just got a 30gb Ipod video and yes it does scratch way too easily. Had I actually bought this thing I would have been extremely ticked off but I got it from f-r-e-e-i-p-o-d-s.com so that lightened the blow a bit.

I had heard about the nano scratching and that was a real turnoff for me back when I was going to buy one. I heard apple said it was a defect among the first ones etc etc.
I didn't expect this to be the case with the new video ipod. Surely they would fix such a(admitted) defect. I guess not. I've had this thing for only a few hours. It's been in my hand, and in and out of its case about 3 times in total. I can't say for sure where along that period of 10 minutes it got scratched, but I can tell you that I have OCD when it comes to my electronics and keeping them in top shape.

Also I think it's a little absurd that some people are denying it, blaming the user, and saying it scratches just like any other portable device. This is not true in the least. I have owned MORE than enough electronic devices make this call.

I even see people requesting photo evidence as if someone would lie about getting scratches on their ipod. Is this a braggable happening? I don't think so.

Here's your photo evidence.

http://img182.imageshack.us/img182/396/cimg22310wr.jpg
http://img182.imageshack.us/img182/1176/cimg22338sl.jpg

The scratches really glare up in the sun and make it impossible to watch videos. I guess I have to store my ipod in a zero gravity containment cell with silly putty walls until I can get ahold of some displex and a boxwave protector.

(For anyone who was wondering, www.boxwave.com has the most incredible scratch resistant protectors I have ever seen. I've used the same one on my PDA for years and still have not a single scratch. To my knowledge they do not yet make a 5g protector, but should soon as they do have a nano one.)

It's a shame to see apple go with poor quality materials on their biggest product. The only thing the company had going for them was sleek designs and high quality but I guess I can cross off the latter now. Not that everyone will feel the same way, just sharing my opinion.

matticus008
Nov 14, 2005, 05:50 PM
The scratches really glare up in the sun
See, the problem is the glare, not the scratches. Even without the scratches, it's impossible to see an iPod in the sun. We all know what scratched iPods look like, we're waiting for something horrendously marred by, apparently, the air itself, based on many of the complaints we've been getting.

That's an excellent picture though to make the point that the cases or other pieces of fabric are NOT guilty of causing this supposed damage. Those scratches are too short and on too different arcs to have been caused by the case or by running a cleaning wipe against it. There's something else making those short marks. Thanks for the pictures, though, it's a better attempt than most.

And I really am tired of people harping on "poor quality" materials. It's just not true. Even if it gets scratched, it really has nothing to do with the quality of what's used. Everything has a less than desirable property--it doesn't make it a low quality piece.

drater
Nov 14, 2005, 05:54 PM
I just got a 30gb Ipod video and yes it does scratch way too easily. Had I actually bought this thing I would have been extremely ticked off but I got it from f-r-e-e-i-p-o-d-s.com so that lightened the blow a bit.

I had heard about the nano scratching and that was a real turnoff for me back when I was going to buy one. I heard apple said it was a defect among the first ones etc etc.
I didn't expect this to be the case with the new video ipod. Surely they would fix such a(admitted) defect. I guess not. I've had this thing for only a few hours. It's been in my hand, and in and out of its case about 3 times in total. I can't say for sure where along that period of 10 minutes it got scratched, but I can tell you that I have OCD when it comes to my electronics and keeping them in top shape.

Also I think it's a little absurd that some people are denying it, blaming the user, and saying it scratches just like any other portable device. This is not true in the least. I have owned MORE than enough electronic devices make this call.

I even see people requesting photo evidence as if someone would lie about getting scratches on their ipod. Is this a braggable happening? I don't think so.

Here's your photo evidence.

http://img182.imageshack.us/img182/396/cimg22310wr.jpg
http://img182.imageshack.us/img182/1176/cimg22338sl.jpg

The scratches really glare up in the sun and make it impossible to watch videos. I guess I have to store my ipod in a zero gravity containment cell with silly putty walls until I can get ahold of some displex and a boxwave protector.

(For anyone who was wondering, www.boxwave.com has the most incredible scratch resistant protectors I have ever seen. I've used the same one on my PDA for years and still have not a single scratch. To my knowledge they do not yet make a 5g protector, but should soon as they do have a nano one.)

It's a shame to see apple go with poor quality materials on their biggest product. The only thing the company had going for them was sleek designs and high quality but I guess I can cross off the latter now. Not that everyone will feel the same way, just sharing my opinion.

well that made sense.
1. your ipod looks like someone put it through the a dryer cycle. People here are talking about hairline scratches from normal usage, these are huge scratches (from what they seem).
2. you already admitted that you don't care about the product because you got it for free.
3. apple used more expensive material on the new ipod (have you not read the entire posting?). Its design is supposed to slim it down but have better resistance to cracking...unfortunately it seems like it is more prone to hairline scratches while achieving this.
4. If the "only" thing apple had going for them was its sleek design, then why does it look so nice?
5. How come you're so easy to say that apple's high quality is gone because in YOUR opinion they have a product that doesn't please you (which you didn't pay for). FYI, apple also makes computers! Its the newest thing! check it out. And their design and quality is better than any other computers on the market, and this includes their operating system.

But thanks for the input.

cheekyspanky
Nov 14, 2005, 06:13 PM
It's almost like Apple is paying some of you guys to defend it no matter what anyone says!

I've been disappointed with my iPod to an extent - the screen does mark far easier than my 3G model, and the phone interference issue (likely to be down to the newer in house developed click wheel from what I've heard) are things I don't feel I should expect on a product that is designed to be portable and used in various, sometimes hard-wearing environments.

This iPod has its flaws, just like any product does, some people are more concerned about these flaws than others. I wouldn't say there's a need to try and ridicule peoples opinions in this case, even if you don't happen to fully agree with them.

Ultimately the £275 I paid for the iPod I will earn back in just over a day of working so I can afford to care less about my iPod than many others who have had to save up for a long time for theirs. I still recognise though, that this product is much less durable than near enough any mobile phone I have ever used. If Apple do ever bring out a mobile phone I'll definitely choose to avoid it!

Crypty
Nov 14, 2005, 06:24 PM
[QUOTE=drater]well that made sense.
1. your ipod looks like someone put it through the a dryer cycle. People here are talking about hairline scratches from normal usage, these are huge scratches (from what they seem).

These are hairline scratches, and you are seeing what they look like when they catch the light. Yes, you are right, it really is that bad.

2. you already admitted that you don't care about the product because you got it for free.

That is not true, and next time you are looking to make a valid point, do it with my statements in their original context. I said the fact that it is a poor quality product is easier to take being that I got a good deal on it, and in that manner, it's still worth it, scratches or not. Had I paid 300 I may have just returned it which is of course I'm not going to do with my FREE ipod for obvious reasons.

3. apple used more expensive material on the new ipod (have you not read the entire posting?). Its design is supposed to slim it down but have better resistance to cracking...unfortunately it seems like it is more prone to hairline scratches while achieving this.

They should have learned from their mistakes and found a suitable material before releasing it, and upsetting many. As far as I can see from real life observation, there is no difference in the 'scratchability' of the nano and 5g

4. If the "only" thing apple had going for them was its sleek design, then why does it look so nice?
The only thing the company had going for them was sleek designs and high quality but I guess I can cross off the latter now
5. How come you're so easy to say that apple's high quality is gone because in YOUR opinion they have a product that doesn't please you (which you didn't pay for). FYI, apple also makes computers! Its the newest thing! check it out. And their design and quality is better than any other computers on the market, and this includes their operating system.
An item this big should undergo extensive testing. I would never believe that they did not know of the scratch problem prior to releasing it. That said, they should have found a better material. Also, I am aware this is a mac forum and there is bound to be a level of bias, but why do you feel the need to force your opinions out as facts on an unrelated subject? Oh, you sense that I am disloyal to apple, so I must he an apple hater? :rolleyes:


Pressing the quote button works much better than slapping together fragments of my post in a manner you are able to refute.

matticus008
Nov 14, 2005, 06:56 PM
They should have learned from their mistakes and found a suitable material before releasing it, and upsetting many. As far as I can see from real life
[...]
An item this big should undergo extensive testing. I would never believe that they did not know of the scratch problem prior to releasing it. That said, they should have found a better material. Also, I am aware this is a mac forum and there is bound to be a level of bias, but why do you feel the need to force your opinions out as facts on an unrelated subject? Oh, you sense that I am disloyal to apple, so I must he an apple hater? :rolleyes:
They did find a suitable material. They're using it. It's the same plastic as the 4G iPod and it scratches the same as the 4G iPod. It's a ridiculous claim to demand "something better" when fixating on the one problem people can complain about and neglecting the MANY reasons why polycarbonate is the superior choice in this situation. If you examine a 4G closely, you will see extensive surface scratching just as you do here. The newer iPods are more obvious because they're shinier and they have the mirror effect of a clear layer on top.

And it's foolish to think that there was no testing and consideration beforehand. Of course Apple knew it scratched. EVERYONE knows it would scratch--you don't have to be a genius to know that plastic is pretty easy to scratch. Since you can't eliminate that problem, why wouldn't you go with a material that eliminates all the problems you can avoid? Every material choice is a compromise. I'm not defending Apple, I'm defending people who make things. If Apple had gone with another plastic, like acryllic, people would be complaining about cracks and chips and warping, and if acrylic aquariums are any indication, discoloration over time. You can't have it all, and no matter what Apple chose, someone would be complaining about it.

There just isn't a perfect material. There's also nothing better for the price. They chose the prices based on a great deal of marketing research and decision-making, and raising the price significantly for something that didn't scratch as easily (but ultimately would still scratch) isn't worth it. Having worked with many kinds of plastic, I can see why this one was chosen. It's a softer plastic, but it's a stronger, lighter, better plastic. It's much easier to remove the light scratches people complain about than it would be on another plastic, or heaven forbid, glass. I'm glad that they chose this plastic, because it's the best, and its problems are fewest and easiest to remedy.

drater
Nov 14, 2005, 07:02 PM
[QUOTE=drater]well that made sense.
1. your ipod looks like someone put it through the a dryer cycle. People here are talking about hairline scratches from normal usage, these are huge scratches (from what they seem).

These are hairline scratches, and you are seeing what they look like when they catch the light. Yes, you are right, it really is that bad.

2. you already admitted that you don't care about the product because you got it for free.

That is not true, and next time you are looking to make a valid point, do it with my statements in their original context. I said the fact that it is a poor quality product is easier to take being that I got a good deal on it, and in that manner, it's still worth it, scratches or not. Had I paid 300 I may have just returned it which is of course I'm not going to do with my FREE ipod for obvious reasons.

3. apple used more expensive material on the new ipod (have you not read the entire posting?). Its design is supposed to slim it down but have better resistance to cracking...unfortunately it seems like it is more prone to hairline scratches while achieving this.

They should have learned from their mistakes and found a suitable material before releasing it, and upsetting many. As far as I can see from real life observation, there is no difference in the 'scratchability' of the nano and 5g

4. If the "only" thing apple had going for them was its sleek design, then why does it look so nice?
The only thing the company had going for them was sleek designs and high quality but I guess I can cross off the latter now
5. How come you're so easy to say that apple's high quality is gone because in YOUR opinion they have a product that doesn't please you (which you didn't pay for). FYI, apple also makes computers! Its the newest thing! check it out. And their design and quality is better than any other computers on the market, and this includes their operating system.
An item this big should undergo extensive testing. I would never believe that they did not know of the scratch problem prior to releasing it. That said, they should have found a better material. Also, I am aware this is a mac forum and there is bound to be a level of bias, but why do you feel the need to force your opinions out as facts on an unrelated subject? Oh, you sense that I am disloyal to apple, so I must he an apple hater? :rolleyes:


Pressing the quote button works much better than slapping together fragments of my post in a manner you are able to refute.

Um, I believe I'll post how I see fit, thank you very much. I will also say what I please considering it is a forum and not a non-fiction book.
Seems like someone didn't take their prozac this morning.
Um, I also believe you have pushed your opinions on us as well, so why shouldn't I do it?
I'd like to also point out what matticus said about those scratches, "Those scratches are too short and on too different arcs to have been caused by the case or by running a cleaning wipe against it. There's something else making those short marks. Thanks for the pictures, though, it's a better attempt than most."
And you still are admiting that because this ipod, which you got for free, is making you believe that the quality of mac products is obviously diminished because of it. Wow, that's a bold statement.
And if you are going to say that I obviously assumed you to be a mac hater, why didn't you quote me on that one, yet you desire me to quote you on specific things?
My opinions will always be with force if they are my opinions, because that's life. Did you make the rules? I'll say what I please just like you will.

p.s. to think that apple didn't test this product is just idiotic.

Crypty
Nov 14, 2005, 07:13 PM
[QUOTE=Crypty]

Um, I believe I'll post how I see fit, thank you very much. I will also say what I please considering it is a forum and not a non-fiction book.
Seems like someone didn't take their prozac this morning.
Sorry man, I had to do it. Gets me a little angry when people take what I write and change things around so that they can better themselves in a supposed "intellectual argument."

And on the topic of the plastics, I would be curious to see what source originally said that the 4g and 5g has the same plastic. I'm sitting here with a 3g a 4g and a 5g. I cant so much as scratch the 3g or 4g with my fingernail no matter how much pressure I put on it, but with very very little force i can create a minor scratch on the 5g with my fingernail. I'm not going to press hard and see what happens because I would like to preserve my 5g as best I can but I can only imagine how deep the gouge would be.

I really don't think its the same plastic at all, and it's not quite as simple as polycarbonate. There are numerous ways to make "polycarbonate" so just because both are polycarbonate, doesn't mean they are both the same plastic.

drater
Nov 14, 2005, 07:22 PM
[QUOTE=drater]
Sorry man, I had to do it. Gets me a little angry when people take what I write and change things around so that they can better themselves in a supposed "intellectual argument."

And on the topic of the plastics, I would be curious to see what source originally said that the 4g and 5g has the same plastic. I'm sitting here with a 3g a 4g and a 5g. I cant so much as scratch the 3g or 4g with my fingernail no matter how much pressure I put on it, but with very very little force i can create a minor scratch on the 5g with my fingernail. I'm not going to press hard and see what happens because I would like to preserve my 5g as best I can but I can only imagine how deep the gouge would be.

I really don't think its the same plastic at all.
Matticus wrote: "They did find a suitable material. They're using it. It's the same plastic as the 4G iPod and it scratches the same as the 4G iPod. It's a ridiculous claim to demand "something better" when fixating on the one problem people can complain about and neglecting the MANY reasons why polycarbonate is the superior choice in this situation. If you examine a 4G closely, you will see extensive surface scratching just as you do here. The newer iPods are more obvious because they're shinier and they have the mirror effect of a CLEAR LAYER on top. "

And I wasn't rearranging what you said, I was using what you said to defend an opinion...MINE!

Crypty
Nov 14, 2005, 07:25 PM
In which case they traded off long term appearance and durability for a shiny top layer.

One way or the other I am very disappointed with what they have done here, as are many others.

drater
Nov 14, 2005, 07:34 PM
In which case they traded off long term appearance and durability for a shiny top layer.

One way or the other I am very disappointed with what they have done here, as are many others.
so because it gets hair line scratchest it isn't durable? that makes sense....:confused:
If you'll actually look at what other people are saying and other forums through out the internet, you'll see the ipod is stronger the way it is...less prone to cracking...that's a fact. Personally, I'd rather have an ipod with less cracks than scratches...but that's just me.
And my ipod 30gb video looks friggin' great.
In the end the only problem apple did was go with the black one without looking at the how much "hairline" scratches appear.

Oh, and to say it AGAIN (as i did earlier before you were even a member here) the ipod does more than just look pretty. I'd substitute vanity over technological advances for a cheaper price.

What'd I gain with the new ipod:
Video, bigger screen, 10gb for the same price.

What'd I lose:
The fact that I might (in my case) go out and buy some displex, iclean, ice creme or anyone of those cleaners to clean my ipod once every other month...maybe (so far, no).

But I will give you this...its logical, clearn on white (like the ibook) scuffs don't show up....clearn over black...that's a different story.

Crypty
Nov 14, 2005, 07:43 PM
Well it's not just about the appearance. Im pleased with the function, but the scratches on the screen make it pretty hard to watch videos and thats right where its nice appearance conflicts with it's function. The white one gets the same scratches on the screen, where it's not white.

drater
Nov 14, 2005, 08:32 PM
Well it's not just about the appearance. Im pleased with the function, but the scratches on the screen make it pretty hard to watch videos and thats right where its nice appearance conflicts with it's function. The white one gets the same scratches on the screen, where it's not white.
now you own a white one too?
obviously there is no folding with you at all. I say, I own a white one, had it for about 3 weeks now, no scratches on it and I use it just like everyone else , maybe more(go on the subway with it, work, night classes, everywhere).

Crypty
Nov 14, 2005, 09:57 PM
now you own a white one too?
obviously there is no folding with you at all. I say, I own a white one, had it for about 3 weeks now, no scratches on it and I use it just like everyone else , maybe more(go on the subway with it, work, night classes, everywhere).
I don't own a white one, but as far as I know, the plastic over the LCD on both color ipods is clear.

Scratchpod
Nov 14, 2005, 09:59 PM
This is my first Apple product, that is why I am a "newbie" to posting on this site. I have to say that this experience with Apple products hasn't been the best. So maybe I am someone who is bashing Apple, but I can only base what I know on my experiences. I know that they won't take back or exchange the Ipod. I also know that it scratches extremely easily. I have the black one, so maybe people with the black ones notice the scratches more? I'm just putting in my two cents...

lolex
Nov 14, 2005, 10:41 PM
I even see people requesting photo evidence as if someone would lie about getting scratches on their ipod. Is this a braggable happening? I don't think so.

Here's your photo evidence.

http://img182.imageshack.us/img182/396/cimg22310wr.jpg
http://img182.imageshack.us/img182/1176/cimg22338sl.jpg

It's a shame to see apple go with poor quality materials on their biggest product. The only thing the company had going for them was sleek designs and high quality but I guess I can cross off the latter now. Not that everyone will feel the same way, just sharing my opinion.

Honestly, this was not the kind of scratches happened to my video ipod, but I 've experience once I droped a brand new CD on floor and inevitablly stepped it, that marks happened to my CD was very identical to those on the photo ( I'm not a CSI, though a big fan of this Show), I don't dare to say there's any abusive things connected to, the viewer would interprets, but it's really huge scratches and lucky me I don't have this happens to mine. :)

protocol5757
Nov 15, 2005, 10:07 AM
I am now the proud owner of my very first Ipod. The 5G was so enticing I could not resist. Anyway, I am somewhat dumbfounded. The reason I say this is because I have read all about the nano scratching and what not and thought for sure this problem would not plague my new 5G. I received my shinny new black ipod yesterday. I was so excited I had to tear open the box and connect that puppy to the computer and get some music on her. To my surprise I noticed that there were some scuffs. To be fair they are not scratches but scuffs. I tried to clean them off with a very soft cloth and low and behold they got worse. I then did a google search and discovered this forum. My question to you guys is do you think this is a defect or this is just the way it is. I love the sound quality but like some of you I am anal about how my stuff looks. I don’t expect her to stay in pristine condition but I would at least think that a few weeks should go by before I get that inevitable scratch or dent. I know it just adds character! I have fourteen days to decide to exchange her for another but if the new one is going to exhibit the same problem what is the use. I have ordered the invisiblesheild thing and hope this helps. I have to say that it is rather disappointing that it scratches so easily. :(

nimin
Nov 16, 2005, 08:30 AM
Since there are absolutely no pictures from the people claiming that their new iPods got scratched within hours, I am pretty sure that those complaints are FAKE.

Probably the new strategy of desperate marketing people from Sony or Creative or from companies trying to sell protective covers.

Now can anyone prove me wrong?

Four days after purchase. One time in my pocket and every time after in the sleeve that apple provides in the box. Actually not as mad about the scratches as I am about the fact that it randomly drops the 60gb of music/video/pics every other time I sync with itunes. Yay.

http://exodusproject.smugmug.com/photos/44767276-M.jpg
http://exodusproject.smugmug.com/photos/44767275-M.jpg
http://exodusproject.smugmug.com/photos/44767274-M.jpg
http://exodusproject.smugmug.com/photos/44767277-M.jpg

protocol5757
Nov 16, 2005, 08:50 AM
Hey Guys,

I called apple to see if there was anything they could do for me regarding the ipod scratches. All they said was, "scratches are normal wear and tear and are not a reason for an exchange." If anyone has had better luck I would love to hear about it. I read and article about how apple was exchanging Ipods regardless of the reason, just to let you know this is not the case in the US. I like my ipod but I am very concerned whether these scuffs or scratches will get worse and eventually ruin the readability of the display. My question to you guys, is do you think this is a manufacturing defect? Either way apple is not acknowledging that there is a problem. If anyone is experiencing problems with scratches please call apple and let them know. When I called them they acted as if they had never heard of this before. If there is a class action law suit for the nano maybe we should jump on the band wagon for the g5's.
:mad:

xyouxfailmiex
Nov 16, 2005, 09:52 AM
you guys are a bunch of babies......okay heres the thing when you buy a item that has known fragile qualities(lets say you bought a big piece of glass) you treat it as if its going to break...well the ipod is a 400 dollar toy ...and i dont know maybe i was raised different ...but i take really good care of mine...ive had mine since the day they were shipped, and theres really no scratches on it...and i take it everywhere, work, in the car, wherever.(although i do not exercise with it, i bought a shuffle for that)...invest in a case for your ipod...put it in the case while you are using it...its not that hard....but for gods sake stop whining about your stupid scratches..its your own fault....

who wants to watch movies outside???...really....who says "i want to watch ernest goes to camp, i think ill go outside"

protocol5757
Nov 16, 2005, 10:10 AM
I have no problem taking care of my stuff. My question again is do you think that this is a defect. Obviously some of you are not experiencing the same things as others. I am appalled that after 2 days of ownership, my ipod looks as if I ran sandpaper across the face of it. I have no problems with an occasional scratch; itís a portable device and is to be expected. I am saying that the polycarbonate or whatever apple used for the front of the ipod looks great but is way too susceptible to blemishes. I often wonder why apple did not go with a more brushed look instead of shinny. Obviously the more shiny the more blemishes show up. No problem, I bought the ipod knowing it was going to be susceptible to blemishes just not so easily. According to apple this has only affected a few of their products but I beg to differ. I think this will affect a lot of other people. Some people wont be bothered by the scratches and to be honest they really donít bother me its just the principle to the thing now. I feel that they knew they had a problem with the nano and now they have the same problem with 5g and will not acknowledge that there is a problem. Why acknowledge for one device but not the other.:confused:

Beagleboy
Nov 16, 2005, 11:29 AM
after purchasing my new video ipod I have used it very sparingly and I have only put it into it's case once. This is due to the exceedingly snug fit and my fear of something abrasive coming between the surface of the ipod and the soft case provided. Until I find a good case, I've been keeping it in a drawer all by itself.

I do have an older ipod, 3rd generation. This ipod was handled very gently, cleaned with only a microfiber cloth and placed in both an iskin case and a lilypod case.

While there are no real scratches that can be felt, there are hundreds of short smeary marks that do not go away when cleaned that may or may not qualify as real scratches.

I expect that I shall see these scratches on my video ipod eventually, and I can live with that.

That being said, I took a picture of these scratches (which I will post later) with a casio pocket camera which has a view screen. The screen on this camera doesn't have these marks at all! And I have been not at all as careful with this camera as I have been with my 3G ipod.

I think that apple should definitely look into finding a superior substance to cover the viewscreens when they come out with their "next big thing".

Wear and tear is something we can best accept well after the first blush of acquistion.

absurdio
Nov 16, 2005, 12:31 PM
So here's my attempt to reconcile the warring factions of a) people saying "my ipod is scratched" and b) people saying "my ipod isn't scratched, and neither is yours" : Since this thread is about scratches, it naturally draws people whose ipods are scratched and generally not people who's ipods are not scratched (makes sense, right?). So chances are that a very large percent of the people who have posted here have had their 5g ipod get all scratched up. The question is what percentage of all 5g ipod owners have had that experience. Someone earlier made the very good point that even if 100% of people here have scratched 5g ipods, this group might be just 1% of all ipod owners. So a few questions remain:

1) What percentage of all 5g ipod owners are having serious scratching issues (by serious, i mean as someone else said that the 5g "scratched more in the first 24 hours than the 3g in two years," not just faint, normal scuffs)?

2) Sortof depending on that, is this a batch issue or is it universal?

3) If it's universal, is Apple going to do anything about it? I doubt they'll respond to a few dozen kids saying "apple should use better plastic!" but if they have to face another lawsuit like the nano one, maybe they'll update the ipods with a tougher shell? Even if they do, I doubt it'd be before the holiday.

and finally (And most important to me) 4) My 3g broke last week. hard drive is shot to ****. so i need a new ipod...badly. Now I'm cranky enough about there not being firewire support on the new ones, but I can live with that. If the screen self-destructs in thirty seconds, though, I don't know. My 3g (which i had for some two and a half years or so) has a good number of scratches on it, but they're all pretty shallow and never interfered with my use of it. If a 5g is going to look like that in one day, though, maybe I shouldn't get one. Advice?

protocol5757
Nov 16, 2005, 01:00 PM
I have come up with a great idea that would solve all this scratch business stuff. I want to propose something apple should have done from the very first Ipod. Everyone knows that shiny material is going to reveal more scuffs and blemishes then something that is flat or brushed. I believe someone could make a killing if they offered a brushed or flat ipod, nothing tacky just enough to dull the shiny finish but in a tasteful way. Give the ipod a kind of industrial look. I saw somewhere that someone had already done this to the back of the ipod, I thought it looked pretty good. To be honest with you I dont really like the glossy look anyway. I canít imagine that I would be alone in this. I know most of you bought the ipod for the shiny exterior, you know for the Bling Bling effect. I believe it would make more since to have the ipod brushed or flat so that all these damn blemishes wonít show so much. :o

absurdio
Nov 16, 2005, 02:33 PM
I think this blog post says it all: http://www.pcmag.com/article2/0,1895,1866938,00.asp

Even more surprising... it's from PC Magazine! :p

Duh! Plastic scratches people... Deal with it or buy a case.

The intro of that article is dumb as paste. There's no paradox inherrent in the love of OSX and displeasure with an easily-scratched screen (if, indeed, it is). As we all know, one is made by Mac, the other by Apple. One is software, the other is hardware. Is it hypocritical to say "Mac makes a very fine operating system, but Apple occasionally exercises questionable judgement in their choice of plastics"? Hell no. Get your **** together, PC Mag.

Aside from that idiocy, the article makes a good point: it still seems like a comparatively small proportion of 5g owners are experiencing unprescedented scratching. Even if it is a serious problem for many, it doesn't seem like it's a problem for most. I don't mean that to detract from the plight of those that are affected, but I'm guessing that if you get a new ipod now, your chances of having it turn into a scratchy nightmare immediately are pretty low.

flymach1
Nov 16, 2005, 04:12 PM
I don't have gouges, just lots of these fine scratches as you can see in the picture. It has been stored in the case Apple sent me. I have gently wiped it with a clean microfiber cloth to remove fingerprints, and that's it. I had these kinds of scratches the second day I owned it. I know the first ones came from putting it in the case and some came from cleaning it gently with my microfiber cloth. It has not been abused in any way. It should not scratch from this kind of treatment. There is no question that mine scratches easily, maybe yours doesn't, but mine does. Some people's Nano screens cracked and some didn't. Because many didn't doesn't make it any better for those people who got one that did.
No need for bashing me here in this forum, I'm just a guy who bought an iPod for the first time and am disappointed in the quality of the material used on the cover. Apple told me they had not heard of any scratching problems when I called and I asked if maybe I had one from a bad first production run or something. I asked if I could return it for another one and they said no becuase I used their free engraving offer and have it personalized now, which is an interesting way to avoid returns in my opinion. Then they told me if I had called with 14 days of receiving it, I could have swapped it out. When I said it was within 14 days they told me to call technical support. When I called them, they told I would have had to have called with 10 days. This is not the kind of support I expected from Apple.
Yes, I'm a newbie here. I am new to Apple product ownership. I didn't know I had to buy an industrial grade plastic cover to protect this thing. I did plan to buy a skin to fit it, but there were none that fit the video window in any of the stores I could find. I thought I could use it safely for a few weeks until some were available. I was wrong. I haven't even used it in the past few days because I don't want to damage it further before I get an aftermarket product shipped to me, which is a pretty sad way to reap the rewards from my purchase. I'll spend a few hours buffing this thing with some Brasso and will stick a invisible shield on it before I use it again.
To those of you who also have problems with yours, good luck. To those non-newbies here who are so terribly rude to the rest of us, I hope you are never treated as poorly as you have done to many of us here. There is no value in that and you should be ashamed.

matticus008
Nov 16, 2005, 05:12 PM
The intro of that article is dumb as paste. There's no paradox inherrent in the love of OSX and displeasure with an easily-scratched screen (if, indeed, it is). As we all know, one is made by Mac, the other by Apple. One is software, the other is hardware. Is it hypocritical to say "Mac makes a very fine operating system, but Apple occasionally exercises questionable judgement in their choice of plastics"? Hell no. Get your **** together, PC Mag.
Sorry? Apple makes both. OS X and the iPod are both made by the same company and carry the same brand name. They're different products with different targets and different advertising, but there's nothing hypocritical in the article.

What's hypocritical is what the article points out: that people praise Apple to every corner of the earth, but then raise up in arms against it when it suffers so pedestrian an event as a casual scratch. It points out the inherent logical flaw in many people complaining here.

You have one group of complaints, claiming that they bought the iPod because of its brilliant design and aesthetic appeal (but then complain that it's made of the wrong materials or has a bad design because of all the scratches). Then you have another group, that bought the iPod for functional reasons or because of features or capacity, but are then complaining that it scratches (even though not a single iPod has been functionally damaged because of scratches). Then, there's a third group, who bought the iPod for some other reason (despite being irritated that it's "expensive" and having some delusions that it's a $500 Tag watch), and who are complaining about scratches because the iPod's $8 plastic shell isn't holding up like a $500-1500 watch.

People are complaining because they believe, on some level, that Apple has let them down, even though their iPod isn't broken or defective. What they don't seem to realize is that they're expecting more out of Apple than they've been promised. They've bought into the (consumer-driven) hype and failed to realize that it's just a piece of plastic with some electronics inside. Apple knows a thing or two about making it pretty, but pretty doesn't mean "magically more bulletproof."

The ideology that Apple makes the best-designed products is countered by the anger at the higher prices and the compromises of that superior design. People hoping to do damage through a lawsuit or forcing millions of dollars in frivolous returns are only contributing to higher prices and a move toward less aesthetic designs. Fortunately, this hasn't happened because the angry minority is so small (a few dozen here, a couple hundred at Apple, maybe several thousand unvoiced opinions--all still just a fraction of 1% of iPod customers). I hope Apple stands firm, because I don't want anyone to cater to an irrational and litigious minority and be forced into accepting an ugly, dull iPod just so people would stop whining about scratches. I bought the nano because it was small and sleek. I had the common sense to realize I'd need to spend an extra $10 to keep it looking that way if I decided its shiny quality was so tremendously important. Instead, I chose just to use it and lo and behold!--a few minor scuffs, just like what happened to that brand new CD I put in my car stereo (but strangely, my older CD of the same artist is still unscratched! I say, the new album must be defective!). Both work fine.

If the iPod isn't good enough, don't buy it or return it and buy something else. But of course people just like to complain. There's good reason to complain for lots of people, but it's no one's fault and no one should have to pay for your misfortune...it's not the complaining that's bothersome, it's the assignment of blame to anyone other than one's self and the universe (or God, as it were).

cheekyspanky
Nov 16, 2005, 05:31 PM
Oh man..he's brought "god" into it...or do you mean Steve?:rolleyes:

matticus008
Nov 16, 2005, 05:34 PM
Oh man..he's brought "god" into it...or do you mean Steve?:rolleyes:
Haha. Some might say so. I actually just didn't want to exclude our religious friends, for whom "fate" and "the universe" might not be adequate forces.

EDIT: and by the universe, I mean "chance."

cgratti
Nov 16, 2005, 05:45 PM
If people would take better care of their iPods, then they wouldn't have scratches, plain and simple.

You can't drop it out of a moving vehicle and expect it not to get damaged.

Scruge
Nov 16, 2005, 06:19 PM
Am i the only one that notices that the white ipods barely get scratched and the black one get HORRIBLY scratched? AND that most of the ppl complaining have black ipods and the rest have white ones?
the thing is that ALL the generations of ipods get scratched badly but the problem is just now surfacing because u can see the scratches better with the black ipods and nonos.
i had a 40 gig 4th g ipod and ive used it since last christmas and if i look carefully i see ALOT of scratches on the body and on the screen.matticus008:
People are complaining because they believe, on some level, that Apple has let them down, even though their iPod isn't broken or defective. What they don't seem to realize is that they're expecting more out of Apple than they've been promised. They've bought into the (consumer-driven) hype and failed to realize that it's just a piece of plastic with some electronics inside. Apple knows a thing or two about making it pretty, but pretty doesn't mean "magically more bulletproof."
ABSOLUTELY

Crypty
Nov 16, 2005, 08:43 PM
If people would take better care of their iPods, then they wouldn't have scratches, plain and simple.

You can't drop it out of a moving vehicle and expect it not to get damaged.
I dont think anybody is gonna argue with that but damn, can we at least put it in it's own case without getting permanent streaks across the thing? Yes Ipods are made of plastic, yes plastic scratches, we all know this so (you know who you are) stop acting like everyone with a scratched up ipod is some dimwit who can't take care of his/her posessions. As a portable device it should be a bit touger than this(and by a bit I mean a LOT)

I probably carry more portable devices with me than almost anyone here and I have never seen anything like this. Something being marred by it's own accessories and normal use is ridiculous. Saying "It's supposed to scratch" or "You should have the common sense to cover it." is a cop out. The latter being particularly absurd. We should all know that we have to buy extra items(as scarce as they are at this point) just to keep the thing from getting scraped up in the first 5 mins of owning it?

Give me a break.

I'd like to direct attention to this part of absurdio's post. a) people saying "my ipod is scratched" and b) people saying "my ipod isn't scratched, and neither is yours"

Except there is one more...
c) Your ipod is supposed to look like crap 10 minutes after you buy it.

neonart
Nov 16, 2005, 08:47 PM
I want to thank the newbies who have written logical, constructive posts. (nimin, protocol5757, Beagleboy, even flymach1) The scratches in some of your photos are interesting. I think one big thing to avoid is wiping the ipod dry. I have only cleaned mine once, but used a plastic cleaner made for such things. Other wise I've used it just like all my other iPods or worse. You should see how NASTY the included case looks! LOL!

I can see your concern and can only tell you to try a good plastic polish, maybe one available for plastic convertible windows. Meguiar's #18 is a one step detailer that works well on plastics that are not heavily damaged. (This is what I used on my 5G) Their #10 & #17 combo is great for plastics that are more damaged. (Used this on my U2 iPod that was pretty bad before I sold it.) This should be done with a good quality lens cloth, or polish cloth. [Of course you assume responsibility for what and how you use these.]

Here is Meguiar's Site:
http://www.meguiars.com/estore/product_list.cfm?sectionname=Home/Garage%3EHome%3EClear%20Plastic%20Care&sectionID=61101

I would try to polishing the iPod really good, then putting a front cover on. This should help in keeping a really nice and shiny iPod.

About a week after owning my iPod I pout a Martin Fields 2.5" screen protector. It fits ok, but they now have specific iPod video protectors. They are perfectly clear- it's hard to notice there is anything on.
Also there is a site called handhelditems.com. They sell a ton of really cool ipod stuff including some cheap protectors. I just received one, but have not used it. It does not look as clear and nice as the MF material, but is less than 1/2 the price. (BTW, they have a great $5.99 USB charger)

Anyhow, I hope this info has helped a little. Welcome to the forums, we hope you stick around. Everyone appreciates new members that have solid arguments and concerns.

(But people with iPods that look like a puck used for in street hockey game and blame Apple... thats just silly.)

lolex
Nov 16, 2005, 08:52 PM
I think those folks whinning over scatches on their new black ipod are spoiled a bit by Apple , I wish Apple would stop to produce any more Black Ipod, don't
let them have a chance to own an Apple classy black thing, they're not deserved to. :)

nycbwayguy
Nov 17, 2005, 01:19 PM
Thobday: I'm wondering the exact procedure you used to get yours replaced.. My 60gb 5g ipod (even with a screen protector) got scratched in the center of the screen by the 9th day I had it. After on the phone with Apple for more than an hour, they finally agreed to replace it. Only thing is, I have to send them the original iPod before they send me a new one and I'm concerned about how long this will take.

Thanks

I had my 5G ipod for exactly 6 days. I treated it like a god, only to have a screen full off scratches from day one. ďI am not having any of thisĒ I said to myself in a cockney wide boy fashion.

I called apple on Monday, explained the situation, and without hesitation told me they would send a new one out straight away. It will be arriving today. 5 days wait, Not bad considering it was built in Singapore.

I dont care what anyone says there is a problem and stevie needs to sort it out.

God my journeys to work are boring now!

TurboLag
Nov 17, 2005, 02:35 PM
I wonder if VW will take back my Jetta, it has scratches all over!

absurdio
Nov 17, 2005, 02:56 PM
I wonder if VW will take back my Jetta, it has scratches all over!

Wow. I sure have gotten sick of hearing that argument. Maybe if the main purpose of a Jetta involved you looking at its paint, they would. Do scratches make your Jetta less driveable? No. Do scratches make videos less viewable? Yes.

On the other hand, don't let me come across like I'm taking the side of the people with scratched ipods. I still suspect if you take care of the thing and accept that some scratches will inevitably happen, you'll be alright.

Pitchy
Nov 17, 2005, 02:57 PM
OK, I found this place by googling "scratched ipod video" because I now have one setting on my desk. I'm the IT Director for an ABC affiliate and ABC sent out 60gb iPods to all the GM's of local market affiliates to make amends over the furor of Lost / Desperate Housewives going to iTunes. I have an old 2g iPod and a Rio Karma. I've put that Karma through hell and back and in the 2Ĺ years that I have owned my Karma, I have less scratches on it's display than I do on this video iPod that has only spent 99% of it's time in the case provided by Apple.

I love Macs... I'm no way in any shape or form a mac hater, but I really believe there is an issue with the screen on the new 5Gs. The only time this thing comes out of the Apple provided case is to charge and transfer songs. The only exception was to watch an episode of Lost. Sadly I don't have my digital camera at work or I would take a picture of the screen. Right now it's not as bad as what a lot of other people are saying, but for an iPod that is being sold for video, the screen is important. You are going to be looking at it way more than you would with previous generations.

Even though this iPod was a free gift, I do plan on buying one for my g/f this year for Christmas... I do not like the fact that I have to pay $400 for the iPod and then turn around and spend more money on something to protect the screen. You would think that for $400 the screen would not need protection or that a case or skin would be included.

I will definitely have to buy her one of the invisibleshields... was impressed by the video on here for that. But as far as the one I have on my desk, the damage has already been done and it was done by nothing other than the case provided by Apple and to me that is unacceptable, even for a freebie.

Guess there's some lucky folks out there who have yet to have any problems, but believe me, there are a lot of unlucky people who do have the scratches. Hopefully they will have something figured out by the time I order one and the scratches won't be so much of a problem. For $400, the thing should stand up to normal use, normal wear and tear... simply putting it in the Apple iPod case and having the screen scratched all over the place is not fair to the consumer.

matticus008
Nov 17, 2005, 03:49 PM
This is absolutely ridiculous. If nothing else, people should take away two things from this discussion:

1. There is ZERO relationship between money paid and resistance to wear, unless you are paying a premium specifically for increased protection. There is no magical shield produced by a higher dollar count. A pair of $10 Target shoes and $80 brand name shoes are both going to wear down, and if you walk through gum, it'll stick to both. If you take a key to a $20,000 car, it'll scratch just like a $50,000 car. A dollar store glass plate will be scratched by a knife just like a $25 Crate and Barrel plate. Lots of things are expensive and fragile, and almost everything expensive should be treated with care.

2. People need to take responsibility for themselves. It's not rare (and in fact is really just the opposite) for you to have to buy separate products to protect your investments. Apple doesn't include a heavy-duty case, just like it doesn't include a dock. Different people have different preferences and want to choose from a wide selection. Like ksz popularized the "table cloth" analogy, Apple now puts in a simple sleeve. If you want actual protection, you still have to go out and buy it. Tables don't come with table cloths, cars don't come with polishes and waxes, your dry-clean-only clothes don't come with rain gear, sunglasses don't come with hard cases. Protecting anything is an accessory market.

Whether or not you think the iPod scratches too easily, you should be able to accept those two facts of life and learn from them.


Even the comparison to other music players can be tenuous, because other music players aren't glossy, smooth plastic. If you spill tea on a glossy art magazine, you might be able to wipe it up, but a magazine of a more fibrous paper could easily be ruined by the same spill. You're not entitled to a new magazine because you can't read the old one. It's an environmental hazard, and a fairly common one. Once you take ownership of something, it's your responsibility to take care of it, even if it suffers abuse and/or wear the next day, unless it's defective. And the iPod is not defective in its purpose of protecting the electronics inside (nor do scratches cause any degree of visibility loss), QED, deal with it.

Another problem with newbies is that, apparently, some can't be bothered to read before posting to avoid repeating things already stated and discussed.

absurdio
Nov 17, 2005, 04:09 PM
I agree with both points. The only marginally valid complaint I'll entertain is that if the 5g ipods are MORE scratch-prone than the older ones, something is amiss. If we've grown to expect a certain level of scratch protection from generations 2-4, I think it's a legitimate (albeit minor) disappointment if the 5g ipods don't live up to that expectation.

But I'm not yet convinced that the new ipods ARE more likely to scratch. Nor am i convinced that the scratching is SO much worse as to render the 5gs unusable.

Finally, even if the 5g ipods ARE more scratch-prone, this forum has made us all aware of it, so it's still our responsibility to take care of the things (perhaps more than we would have taken care of the 2,3, or 4g models).

The end.

Eevee
Nov 17, 2005, 04:10 PM
So, it's not just the Nanos, but the video iPods as well. This is a serious quality issue that Apple has to fix.

The good thing is that Apple is willing to replace them.

protocol5757
Nov 17, 2005, 04:31 PM
For those of you who think that apple is so willing to replace these scratched ipods I have news for you, they are not. I ordered my ipod from apple.com and have called on two different occasions and both times got the run around. You do have a 14 day return policy with a restocking fee, I canít remember how much but itís probably 20 to 30 bucks. Anyway donít expect apple to do anything. This is my first Ipod and to be honest it is great for what it is designed for but the exterior of mine after three days of ownership looks like crap. You canít tell me that there is not a quality control problem. This is the exact same problem the nanos have and now there is a class action law suit. Iím not sure about what to think about you guys that say you have had no problems but mine looks a lot like some of the photos in this forum and that is unaccepted in my humble opinion. Say what you will but I think there is a problem.:mad:

Scratchpod
Nov 17, 2005, 05:44 PM
"For those of you who think that apple is so willing to replace these scratched ipods I have news for you, they are not. I ordered my ipod from apple.com and have called on two different occasions and both times got the run around. You do have a 14 day return policy with a restocking fee, I canít remember how much but itís probably 20 to 30 bucks. Anyway donít expect apple to do anything. This is my first Ipod and to be honest it is great for what it is designed for but the exterior of mine after three days of ownership looks like crap. You canít tell me that there is not a quality control problem. This is the exact same problem the nanos have and now there is a class action law suit. Iím not sure about what to think about you guys that say you have had no problems but mine looks a lot like some of the photos in this forum and that is unaccepted in my humble opinion. Say what you will but I think there is a problem."

Keep speakin' the truth brother! I have been saying it since the beginning. The fact that this thread exists is now 9 pages long, proves that their is indeed an issue with the Ipods scratching. Also, I'm tired of reading the completely nonsensical analogies! The Ipod is not a car... ok? WHEN Apple looses the lawsuit it will prove our points. The material used in making the Ipod is defective. Defective by definition means "an imperfection, flaw, or WEAKNESS." The material is extremely weak in holding up to normal use. It can't even be put in the supplied sleeve. The scratching renders the screen unviewable. This is a major product concern, considering we must look at the screen in order to view videos. How can this be argued with? The fourth generation is a lot more durable and does not have the same problems. That was the quality we were expecting.... I guess I asked for too much...

AJ Muni
Nov 17, 2005, 05:49 PM
This thread has gotten so old and boring and annoying getting all the bumps with people complaining....i wish one of the moderators would just close it already:rolleyes:

Scruge
Nov 17, 2005, 08:09 PM
omg some ppl are so blind..
if anyone who has owned an ipod b4 lets say a 3g or 4g, u can tell that the screen gets scratched to hell really fast, u cant really tell with the body but if u pay attention to the screen ull see that the scratching is the same with all ipods.

matticus008
Nov 17, 2005, 08:19 PM
The material used in making the Ipod is defective. Defective by definition means "an imperfection, flaw, or WEAKNESS." The material is extremely weak in holding up to normal use. It can't even be put in the supplied sleeve. The scratching renders the screen unviewable.
First, by your definition of defective (which is incomplete, but let's ignore that for the moment), then every single material known to man is defective in some way. Nothing in the world performs perfectly under all expected conditions. There are several concerns with a material for this purpose, and it meets all but one of those criteria beyond any reasonable expectation. There exists no material that can correct this mild deficiency without introducing other, more serious ones. Within the realm of plastics, none can eliminate the scratch problem, so any given plastic is going to have at least one other weakness PLUS some (perhaps reduced) likelihood of scratching.

And second, your harm exists only within your head. There aren't any iPods that are "unviewable" with casual, everyday, light scratches. You can still view the screens on all photographed iPods unless there is a glare, in which case it's illegible anyway, so it's a non-issue. The kind of scratching produced by empty, clean pockets will not ultimately render your iPod illegible--that's a ridiculous, unsubstantiated, and illogical claim. Deep, extensive marring simply can't be caused by small particles and light pressure and a) hasn't been demonstrated, (only barely so even in the iPod run over by a car, another testament to the extreme durability of polycarbonate) and b) could not possibly be blamed on Apple, or Microsoft, or Banana Republic, or any other company.

You want something that resists scratching a little better? Okay, fine, but when that iPod scratches, too, you'll have a lot harder time getting it out, and man it would suck when you were the poor bastard whose iPod cracked or chipped or warped or discolored or didn't quite survive that accidental drop on your tile floor. Easy in, easy out. This light scratching is the most harmless of all the potential flaws, and it's outrageous want to introduce more weaknesses in order to correct a purely cosmetic one.

I get that you're disappointed about a scratched iPod, and I get that it scratches easily, but I don't understand how anyone could expect otherwise. Everyone knows the iPod scratches, everyone knows there's a huge case market, everyone knows shiny plastic attracts fingerprints and scratches. There's nothing new or insidious or unexpected going on here. You can't say it doesn't hold up to everyday rigors, because it still works just fine and you can still see the screen, and all the photographs on the internet demonstrate that unequivocably.

The fact that this thread is 9 pages long is due to people spreading the same nonsense repeatedly. It wouldn't be nearly this long if there weren't so many wild stabs in the dark.

neonart
Nov 17, 2005, 09:12 PM
This is absolutely ridiculous. If nothing else, people should take away two things from this discussion:

1. There is ZERO relationship between money paid and resistance to wear, unless you are paying a premium specifically for increased protection. There is no magical shield produced by a higher dollar count...

2. People need to take responsibility for themselves. It's not rare (and in fact is really just the opposite) for you to have to buy separate products to protect your investments...


Absolutely!

Just yesterday one of my customers brought in a Lotus Elise. He had and "Invisible Bra" on it that cost him about $1K. We were talking about it and he said something just like what matticus008 and others have stated.

"It's a beautiful car, but the body is fiberglass and the paint is thin, so you have to protect it."

This $40K Lotus is more delicate and likely to show damage to it's paint MUCH sooner than say a $10K Kia. Defective? Poorly engineered? I don't think so. Just because it's so great too look at it's made of whatever it's made of does not make it a problem.

I hope you guys with this issue find a solution you are happy with. Maybe that means getting rid of your iPod. I recommend you also do not buy a Lotus Elise.

This nine page thread with about 10 people really upset with their scratched iPod is peanuts to the MILLIONS AND MILLIONS of iPods being sold. But who knows, lawyers make out like bandits with class-action law suits.

I'm done with this thread! Gonna watch a new Gwen Stefani video on my iPod.

:)

Chip NoVaMac
Nov 17, 2005, 10:30 PM
Wow. I sure have gotten sick of hearing that argument. Maybe if the main purpose of a Jetta involved you looking at its paint, they would. Do scratches make your Jetta less driveable? No. Do scratches make videos less viewable? Yes.

On the other hand, don't let me come across like I'm taking the side of the people with scratched ipods. I still suspect if you take care of the thing and accept that some scratches will inevitably happen, you'll be alright.

A better argument is if they had a 2001 Jetta that had no scratches after a car wash every week since its introduction. But ended up with scratches after just a few car washes. This is what some previous owners are seeing with their nano's and iPod Video's.

Add to that Apple felt the need to add a pouch to the iPod Video kit.

This thread has gotten so old and boring and annoying getting all the bumps with people complaining....i wish one of the moderators would just close it already:rolleyes:

Just as with any thread here, you can choose to ignore it or unsubscribe from it.

Konradx
Nov 17, 2005, 10:35 PM
ok so we've heard one side saying Ipods are perfect another side saying they ar scratch magnets....what possibly more is their to discuss? no one is gonna budge on the topic..shouldnt this thread be locked or something?

Pitchy
Nov 18, 2005, 08:07 AM
This is absolutely ridiculous. If nothing else, people should take away two things from this discussion:

1. There is ZERO relationship between money paid and resistance to wear, unless you are paying a premium specifically for increased protection. There is no magical shield produced by a higher dollar count.

What you are not grasping is this magical WEAR that we are complaining about is a result of the iPod going into the freaking little case provided by Apple!!! If their own little soft cloth case scratches the hell out of an iPod, then there is either something wrong with the screen or something wrong with the provided case. That is why people are upset.

I completely agree with you on some points, things do wear and tear under normal every day use... but putting up your iPod in a case SHOULD NOT EVER be considered under that catagory of wear and tear. If you iPod Apple fanatics have become so accostumed to minor scratches on iPod then it's no wonder some of you don't care about the new problem which is an entirely different problem.

Sorry if I consider the 5G's to be a little more different than previous generations but a VIDEO IPOD means that you are going to be spending a lot more time looking at the screen than before. So it would be safe to assume there would be a little more scratch protection built in. Making the face plate out of a soft plastic isn't the most sane idea in my book.

Someone earlier mentioned something about a 2006 car being different than previous models... say all the other models had one type of paint on them that was stronger and more resistent to scratches, but the 2006 comes out and has this new paint job that is supposed to show off all sorts of details, but at night you have to put it's special protective cover on when not in use. But as soon as you remove it's cover the car company gave you, you find your car is starting to scratch. Should you be upset at the car company for changing the paint or for giving you a car cover that scratches the paint? Absolutely!!! You shouldn't have to go out to some other paint place and pay them to put a protective coating over that new paint job. If this is what you guys have grown to expect from Apple, then I feel bad for you.

Yes people complain and for a good reason... there is a problem with the 5Gs! :mad:

Trinitynx
Nov 19, 2005, 07:30 PM
I knew that iPods were scratch prone when I went to buy one. I had seen all of my friends and knew it was coming. They do seem to be worse on the new ones... but it's a given. I was only really irked when mine got a nice group of scratches that I can even see with the screen on. :( I kept it in the little sleeve provided and it never went in my hoodie pouch or pocket without it, yet somehow managed to scratch more than the usual hairline ones [left side of screen].

http://img.photobucket.com/albums/v727/ThisRemix/DSCN1492.jpg

But you know something that makes a great case/protector for it [until they come out with good ones and such]... Baby Socks! Even though Apple has already had this idea, I find the baby socks to be Tons cheaper than the "iPod socks". My friend uses the little newborn ones for her nano and they will fit any of them! :D

Just thought i'd add my two cents into this ongoing 'issue'.

fklehman
Nov 19, 2005, 08:55 PM
I bought an Invisible Shield for my 4G 60GB Photo, but I didn't even bother putting it all over, I just cut out a square and put it over the screen. I don't really care as much about what happens to the body of the iPod, and it's dead easy to get a small square-sized Invisible Shield applied to the screen perfectly with no bubbles or anything. I'm sure it's not too hard to apply the whole sleeve, but I just didn't feel like screwing with it. I'm really happy with it, since I can just put the thing in my pocket or wherever; I used to have a hard protective case and now the iPod feels ALOT smaller. Sweet.

Those of you with 5G iPods who are waiting for custom Invisible Shields, you might want to consider just buying any size sheet and cutting out a little square for your screen, assuming you don't care about the body of your iPod. I bought a PowerBook Invisible Shield (covers the palm rests, trackpad, and the whole back) and cut up the large sheet for the back into sections, some for my iPods and a couple for my dad's iPods. If all you want to do is cover up your screen you could get that done right away. Even if you want more later, it may be worth it to you to do that just to protect your highly sensitive screen in the meantime. Just a thought.

crazycongas24
Nov 20, 2005, 10:28 AM
http://i16.ebayimg.com/01/i/05/69/aa/f7_1.JPG

Above picture is after 3 days of very minimal use. I treated it like a baby, and kept it in the provided "soft" sleeve almost 100% of the time. The left side of the screen looks like somebody took a S.O.S. pad to it. Regardless of what any of you say, this should not happen after 3 days. I had a 4G iPod--and yes, it scratched over time...these things happen. But, after 3 days on a VIDEO iPod---this is ridiculous. Especially since I used it rarely and was so gentle with it.

I had planned to put it in a protective case of some sort--but none were released when I first bought this iPod, because I got it on the first day it came out. I even pre-ordered from Agent18---but cancelled the order because it's pointless now.

I think the main difference is this---many of you keep saying that we have to accept the fact that these things scratch. But, when a company introduces and item as an iPod Video, or an iPod that plays VIDEO--then I don't think the screen should be quite so brittle. I realize it's a black iPod and scratches are much more visible...and I don't mind if the body of it has some scratches. But Apple went out of its way to make a larger screen for viewing pleasure, but yet used a plastic that is way too soft to laminate the front body/screen. Not to mention--Apple provides a soft sleeve that actually scratches the heck out of the iPod, rather than protect it.

Flame at me as you will, those of you whom feel you are iPod experts. I may be a newbie in this forum, but that does not make me a newbie to Apple products. I'm not here to whine about petty little scratches on the body of the iPod. My point is--if you're going to introduce a new item with it's newest attracting feature being video playback--while expanding the screen size--then you should have used a different material for the screen. I took a $100 hit by posting my new 5G Ipod on eBay, and bought another one..which will not be used until my recently ordered screen protectors arrive in the mail.

I just hope in the future models with video playback--that Apple recognizes the design flaw and fixes it. Now, I'm not saying 5g iPod is flawed in general as many of you flame others for, as the product works beautifully in terms of its technical features. But, I do feel there needs to be some revisions to its design so that scratches and scuff marks do not appear on the screen almost instantaneously.

The end.

WeeShoo
Nov 20, 2005, 09:53 PM
http://img520.imageshack.us/img520/8282/my5gipod8ft.jpg (http://imageshack.us)

Funny, mine is fine, used regularly, put in Microfiber Oakley Glasses Case. I tried looking for scratches, but couldnt fine Hairline ones, tried ever differnt angle of light and everything. :o

absurdio
Nov 21, 2005, 12:51 AM
Glad to hear it. How long have you had it?

MacTruck
Nov 21, 2005, 04:22 AM
This is the only thing you can do to a new ipod to save it from the scratches. Leave the plastic coating on it, put it in a Speck Toughskin, then put it into a protective acrylic case. I'm still trying to figure out how to turn it on and use it though. :)



http://www.coldfusionwebsites.com/ebay_images/ipodcased.jpg

crazycongas24
Nov 21, 2005, 08:26 AM
This is the only thing you can do to a new ipod to save it from the scratches. Leave the plastic coating on it, put it in a Speck Toughskin, then put it into a protective acrylic case. I'm still trying to figure out how to turn it on and use it though. :)



http://www.coldfusionwebsites.com/ebay_images/ipodcased.jpg

Your quite hilarious. Until this happens to you. Oh, but I forgot, it's extremely enjoyable to watch videos through a scratched/clouded screen. You act as if I'm gaining something by telling my case. As if I don't already own 7 other Apple products.

MacTruck
Nov 21, 2005, 08:49 AM
Your quite hilarious. Until this happens to you. Oh, but I forgot, it's extremely enjoyable to watch videos through a scratched/clouded screen. You act as if I'm gaining something by telling my case. As if I don't already own 7 other Apple products.


Hey man I am with you believe me. Returned my nano and a white 60gb. Now I have the black 60gb and ain't lettin nothing happen to it. Apple will return, they know all about this issue. Good luck my friend.

crazycongas24
Nov 21, 2005, 10:23 AM
Misunderstanding, I apologize. I'm anxiously awaiting the arrival of the case that I ordered.

WeeShoo
Nov 21, 2005, 04:12 PM
Glad to hear it. How long have you had it?

Ordered it off of Apple.com as soon as it was available.

Scratchpod
Nov 21, 2005, 05:28 PM
Those of you who complain that their aren't any posted pics can now take your seat. Those of you who complain that the scratching issue is made up or "horribly exaggerated" as Matticus put it, you can also take your seat. The amount of concerned posters speaks for itself. If your happy with yours then great! Start a thread on how much you love your Ipod. I, on the other hand, would like to see some action taken on the part of Apple to reconcile this issue.

matticus008
Nov 21, 2005, 06:01 PM
Those of you who complain that their aren't any posted pics can now take your seat. Those of you who complain that the scratching issue is made up or "horribly exaggerated" as Matticus put it, you can also take your seat. The amount of concerned posters speaks for itself. If your happy with yours then great! Start a thread on how much you love your Ipod. I, on the other hand, would like to see some action taken on the part of Apple to reconcile this issue.
Don't call people out. It doesn't lead anywhere good for you.

So there's now one picture of a significantly scuffed (or possibly just smudged) iPod screen. Okay. But do you really expect a reasonable person to look at that and believe that it was caused by the case without abnormal pressure or extenuating circumstances? Even if your answer is yes (and I don't think that can be), does this one picture justify your ridiculously overblown claims of pandemic scratching?

You are right, though. The numbers do speak for themselves. 53,000 members here, and a few dozen complaints. Almost 3 million nano and 5G owners, and a handful of pictures (including the laughable content of nanoscratch.com), of which only this one looks to be damaged, and not even a scratch per se, but a wide scuff which implies roughly simultaneous pressure over a large area. That's not a patchwork of scratches like you've been complaining about, but what instead appears to be a single traumatic event.

MacTruck
Nov 21, 2005, 06:44 PM
Don't call people out. It doesn't lead anywhere good for you.

So there's now one picture of a significantly scuffed (or possibly just smudged) iPod screen. Okay. But do you really expect a reasonable person to look at that and believe that it was caused by the case without abnormal pressure or extenuating circumstances? Even if your answer is yes (and I don't think that can be), does this one picture justify your ridiculously overblown claims of pandemic scratching?

You are right, though. The numbers do speak for themselves. 53,000 members here, and a few dozen complaints. Almost 3 million nano and 5G owners, and a handful of pictures (including the laughable content of nanoscratch.com), of which only this one looks to be damaged, and not even a scratch per se, but a wide scuff which implies roughly simultaneous pressure over a large area. That's not a patchwork of scratches like you've been complaining about, but what instead appears to be a single traumatic event.


Umm, brainwashed?

Scratchpod
Nov 21, 2005, 06:53 PM
Hey, you called me out first! Below incase you've forgotten. And please don't threaten me, cause I ain't scared.

"And second, your harm exists only within your head. There aren't any iPods that are "unviewable" with casual, everyday, light scratches. You can still view the screens on all photographed iPods unless there is a glare, in which case it's illegible anyway, so it's a non-issue. The kind of scratching produced by empty, clean pockets will not ultimately render your iPod illegible--that's a ridiculous, unsubstantiated, and illogical claim."

You are obviously an intelligent person, and this is not personal, but I still don't understand your long arguments. Over 16,000 people have viewed this thread. How did they find this thread? Probably by Googling "Scratched Video Ipod," So I am assuming most of those people are experiencing the same problems. Of those people, a small select few have decided to open an account and actually post. Of those few people, the majority has overwhelmed this thread agreeing that the Video Ipod scratches too easily and does not hold up to "normal" use. The Ipod is still extremely new to the market, and is already experiencing this kind of criticism. I will can't wait to hear the uproar after Christmas! This is a very real problem. You should start a thread about how the Ipod is scratch resistant and made of the best material known to man. I bet you won't get 16,000 views....

matticus008
Nov 21, 2005, 07:59 PM
Hey, you called me out first! Below incase you've forgotten.
No, I didn't call you out by name and flaunt a "what now? just sit down" post with it. The "severe harm" and "flaw" really do only exist in your head. It simply fails to translate to demonstrated reality.

Over 16,000 people have viewed this thread. How did they find this thread? Probably by Googling "Scratched Video Ipod," So I am assuming most of those people are experiencing the same problems.
Thread views don't mean anything. Most of them are from members catching up or posting. And even if they're not, they are very easily people curious about the news. It doesn't give you any support or allow you to draw any conclusions. Only voiced complaints give you any sort of standing in a plaintiff-burden society. It's obviously not a serious issue if people don't care about it.

You should start a thread about how the Ipod is scratch resistant and made of the best material known to man. I bet you won't get 16,000 views....
It probably would, because that's an exaggerated claim that would stir up all kinds of trouble. No one ever said the iPod was scratch resistant, and that's a big part of the whole point here. Further, there is no universal best material known to man, but for the practical, structural, and aesthetic decisions of the iPod, polycarbonate fits the bill better than anything else. No, it's not perfect, but nothing is. Can you point out another problem? Didn't think so. I think with all objective analysis, the severity of this problem is greatly overrated, but of course it is, because when it's all you can find to complain about, you gotta swing hard.

MacTruck
Nov 21, 2005, 08:08 PM
It probably would, because that's an exaggerated claim that would stir up all kinds of trouble. No one ever said the iPod was scratch resistant, and that's a big part of the whole point here. Further, there is no universal best material known to man, but for the practical, structural, and aesthetic decisions of the iPod, polycarbonate fits the bill better than anything else. No, it's not perfect, but nothing is. Can you point out another problem? Didn't think so. I think with all objective analysis, the severity of this problem is greatly overrated, but of course it is, because when it's all you can find to complain about, you gotta swing hard.


Dude you need to stop. The ipod scratches from touching it. Why can't they make it like my Razr. Goes in pocket with keys, still no scratches.

I think this is the apple engineer in charge of the new ipod. :eek:

Scratchpod
Nov 21, 2005, 09:42 PM
"Dude you need to stop. The ipod scratches from touching it. Why can't they make it like my Razr. Goes in pocket with keys, still no scratches.

I think this is the apple engineer in charge of the new ipod. "

LOL! I'm starting to agree with you man.. maybe paid under the table by Apple? Reguardless, I have said my piece and I'm confident in my claims. He is now the only person who continues to defend Apple in this debate.

X-Factor
Nov 21, 2005, 09:58 PM
yeah um, I think the pocket that came with my ipod WAS what scratched it. Weird though, ain't it? :confused: Well anyhow, the ipod still looks great, can't disagree with that, or can you? :eek:

MacTruck
Nov 22, 2005, 01:30 AM
Well anyhow, the ipod still looks great


Yes it does indeed.

itgoesbuzz
Nov 22, 2005, 02:28 AM
im going home for thanksgiving and i will check out my brothers 30GB black ipod and post pics...i havent seen the thing and he has had it for a few days. he doesnt take the best care of things (i told my mom, he is gonna scratch the heck out of that thing) since i havent seen it and i do own a 4G 20GB ipod hopefully i can give a fairly objective viewpoint. this scratching thing is starting to worry me because i was gonna pick one up this week....although i probably wont watch many videos on it if at all ( i need the extra 10gigs)

protocol5757
Nov 22, 2005, 08:21 AM
All right, I except that my ipod is scratched and that Apple is not going to do anything about it.:( I am disappointed with the frailty of this product and the fact that I will have to dish-out more money just to protect it. I have to admit it plays MP3s damn good though. I have read many of the forum posts regarding products that will buff out these scratches. I am very curious to know what others are using and what the results are. I have my invisible-shield and will probably purchase a speck case but I would like to get rid of these scratches first. Any ideas or suggestions would be appreciated. This is great forum with great people and lots of debating and information. I only wish I had found this information before my ipod purchase, I would have definitely waited until Apple did something to improve the durability of the Ipod!:(

crazycongas24
Nov 22, 2005, 01:37 PM
So there's now one picture of a significantly scuffed (or possibly just smudged) iPod screen. Okay. But do you really expect a reasonable person to look at that and believe that it was caused by the case without abnormal pressure or extenuating circumstances?

I'm quite amused at your remarks in this thread, as if you ARE an iPod. The picture I posted is direct from the eBay auction I had posted for the iPod. I guess it's totally logical to try to sell something on the internet, and post a picture with a so called "smudge" in an effort to sell it. You act as if we are all anti-iPod posters whom are doing this just to spite Apple. Some of us have more important things to do.

I'm a loyal supporter/purchaser of Apple products. But, when a product has a design flaw, which is indeed what it is (proven with the Nano), regardless of your empty accusations, then it's needs to be made vocal.

My roommate also bought the black 30GB iPod, and it too is scratched badly, after only a few days of use.

Oh, wait. I forgot about the day we put our new iPods down our sink's garbage disposal....maybe that's why both our iPod's are scratched so badly.

matticus008
Nov 22, 2005, 07:33 PM
You act as if we are all anti-iPod posters whom are doing this just to spite Apple.

I have no doubt that you treated your iPod well and that you do believe that the scuff came from nowhere. I don't think you attempted to deceive anyone. But it remains fairly obvious that something particular happened to your iPod to cause that kind of damage. Your scuff is not consistent with the stories other people have been posting.

The uniformity and localization of that damage points to a single event with some abrasive surface and/or abnormal pressure. It looks more like a scraped knee or a bumper against a guard rail that the supposed "frailty" (which is not at all the case, unless scrapes and scratches are now causing iPods to be weak and easily broken). If it were caused by this innate "impossibly-easy-to-scratch-just-by-touching-it" phenomenon, then the scratches wouldn't be uniform, but in random directions. They would be scattered across the entire surface, too, and not concentrated in a single patch (unless there's a spot in the case that is made of sandpaper, now).

It's not that I don't believe you or that I think you're trying to pull a fast one on anyone...it's just that I don't think you're being realistic about the cause of the scratches. Your scuff is the worst-damaged iPod I've yet seen, and it's a rallying point for the hyperbole-filled activists here, but it just doesn't fit the pattern they've been harping for weeks.

Of course it's easier to use attention-grabbing words like "flawed" and "frail" and "defective" to make an overstated point, but they're words that don't apply. I don't care that you're upset with an Apple product--if you read some of my other posts, I'm one of the loudest critics in many threads. I care that you're complaining about something that is no one's fault but your own and the result of nothing but your own misfortune. Use some common sense. The iPod is shiny, shinier than ever before. Shiny things don't just stay shiny and mint condition. Obviously there's going to be a consequence if the iPod is shiny and clearcoated and none of its competitors are. The iPod isn't your only choice, and nobody deceived you about any of its features.

In this case, nobody lied to you, nobody gave you a faulty product, and nobody owes you anything. I don't care whether it's Apple or Creative Labs or Ford Motor Company. If you're unhappy, fine, but don't blame anyone but yourself.