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iPod AHHH!! Have I ruined my Nano?! :(

J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
Hello everyone.

I'm really worried about my Nano - I listen to it everyday at work and normally the battery will last the whole day and some, i.e. around 12 hours. Now, after charging it on Friday night ready for Monday, the last two days it has only lasted for about 40 minutes?! :eek: Now, clearly this is unuseable - can I get a new one from Apple or can I remedy this? I bought it in October 2005.

I know it's dramatic but I'm quite annoyed by this!! :mad:

Thanks everyone! :)
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
mad jew said:
When it goes flat, do you put it on the charger until it is completely charged up again? Maybe restore the firmware. :)
Click to expand...

Thanks! I charged it until the screen said battery full, thinking (rightly so) that it was then full, but today I'm having the same problem. What will installing the firmware do? :confused:
 
mad jew

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
Well, rather than a bad battery, it could (and hopefully is) corrupt power management software in which case reinstalling it may get your battery back. A battery stops charging when the firmware tells it to so hopefully it's just a case of the iPod being told to stop charging prematurely. :)

I'd say it's worth a try, good luck. :)
 
DeSnousa

DeSnousa

macrumors 68000
Jan 20, 2005
1,616
0
Brisbane, Australia
Has this happened a couple of times now? Just give it a full charge again and see if it occurs again. I know that sounds odd, but its worth a shot.

If it does happen again you can clearly state when calling Apple that it has happened on a number of occasions ;)

Edit: Whoa I missed alot and must be pretty badly wrong :)
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
mad jew said:
Well, rather than a bad battery, it could (and hopefully is) corrupt power management software in which case reinstalling it may get your battery back. A battery stops charging when the firmware tells it to so hopefully it's just a case of the iPod being told to stop charging prematurely. :)

I'd say it's worth a try, good luck. :)
Click to expand...

Okay then, tonight when home I am going to give this a go. After that, Apple will feel my wrath!! :D

What is their likely response? Would I get a new one for something like this?
 
mad jew

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
If you're nice to them and restoring the firmware doesn't work then I imagine you'll get a replacement. In my experience, they're pretty good about that sort of thing. :)
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
mad jew said:
When it goes flat, do you put it on the charger until it is completely charged up again? Maybe restore the firmware, although remember that this will delete everything on the nano. :)
Click to expand...

Before I do this, I have a question - if I restore the firmware, will I lose all of my iTunes? Don't want that to happen!! Or by 'delete everything on the Nano' do you mean just personal settings/time etc? :confused:
 
devilot

devilot

Moderator emeritus
May 1, 2005
15,584
1
Jeppsy said:
Before I do this, I have a question - if I restore the firmware, will I lose all of my iTunes? Don't want that to happen!! Or by 'delete everything on the Nano' do you mean just personal settings/time etc? :confused:
Click to expand...
You lose everything you've ever put on the Nano.

It will be as if you just took it out of the box.
 
mad jew

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
You will lose everything on the iPod but most people have their iPods set to automatically update meaning that their computer has a copy of everything and resyncing puts it all right again. Do you have your music on the computer too?
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
Okay let me get this straight....

My NANO will lose everything
My iTunes will remain intact and formatted as they have been previously? (i.e. all track names, compilations set up etc).

If this is correct then it's not a problem as all of music is in my iTunes. If I'm going to lose all of my iTunes then this presents a very different problem!

Thaks for the input guys, I'm still a newbie to all of this! :D
 
mad jew

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
Almost certainly. When you unplug the nano, do you still have all the tunes on the computer? If so, then you'll be fine and you'll just need to resync them. :)

As the gorgeous devilot said, it'll be like a new nano. Hopefully the battery will act normally too. :)
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
mad jew said:
Almost certainly. When you unplug the nano, do you still have all the tunes on the computer? If so, then you'll be fine and you'll just need to resync them. :)

As the gorgeous devilot said, it'll be like a new nano. Hopefully the battery will act normally too. :)
Click to expand...

Yes - when I unplug the Nano, everything is still on my PC as normal. So, here goes then!! I will try it now!!

Thanks again.
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
Okay - I've done what you said....how do you reconfigure the Nano?

Sorry for being so new to this! :D
 
mad jew

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
It's just a matter of setting it up how you like. So, plug it in like it's new and follow the prompts as to how to get the music across. The settings can all be found in the iTunes Preferences under the iPod section. If you have enough space on your iPod, I recommend just setting the iPod to automatically sync your library which basically means that you'll get a duplicate version of your computer's music on your nano. :)

Did the firmware reset help the battery problem?
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
Okay I did what you said - but now all my iPod has on its screen is the white Apple logo. My PC doesn't even recognise the iPod now? When I'm in iTunes, the option 'update iPod' under file is greyed out? :confused:
 
mad jew

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
So did you restore the software (not update) and now it's not recognised? Is it the latest version that came out twelve hours ago? iTunes doesn't see the iPod, even when you unplug it and plug it back in? :)
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
mad jew said:
So did you restore the software (not update) and now it's not recognised? Is it the latest version that came out twelve hours ago? iTunes doesn't see the iPod, even when you unplug it and plug it back in? :)
Click to expand...

Yes that's right - plugging in the iPod does nothing. :mad:
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
mad jew said:
Is there a power adaptor icon on the screen of the iPod?
Click to expand...

Nope, it's the same black screen that you have when the iPod is brand new.....so I'm thinking it has been successfully cleared of all data but I just need to re-format it - but this I don't know how to do!! :confused:
 
mad jew

mad jew

Moderator emeritus
Apr 3, 2004
32,191
9
Adelaide, Australia
That doesn't make sense, iTunes should be recognising it. You don't need to format it because that's what the iPod Software Updater app does. Maybe just shut the machine down with the iPod unplugged, start it up again, open iTunes and then plug in the iPod and hopefully a dialogue box will appear giving you prompts to the first step of syncing back your music. :)
 
J

Jeppsy

macrumors newbie
Original poster
Oct 30, 2005
28
0
mad jew said:
That doesn't make sense, iTunes should be recognising it. You don't need to format it because that's what the iPod Software Updater app does. Maybe just shut the machine down with the iPod unplugged, start it up again, open iTunes and then plug in the iPod and hopefully a dialogue box will appear giving you prompts to the first step of syncing back your music. :)
Click to expand...

I agree - it should recognise it but with iTunes open it doesn't. I will follow your steps again tonight but I'm pretty sure I tried that last night. It's been annoying me that's for sure and thanks for the continued support guys!! :)
 
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