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rapps
Jan 15, 2006, 09:23 PM
I just updated to Itunes 6.02 and what a big big mistake so far. It seemed to install OK, but when I double click a song itunes crashes. No songs will play and I can't seem to figure it out.

Any ideas?


mad jew
Jan 15, 2006, 09:27 PM
Windows or Mac? :)
Boelman
Jan 15, 2006, 09:32 PM
Mine works fine. I havent had any issues what so ever. The only app that crashes on me every now and a again is AOL Instant Messenger.
rapps
Jan 15, 2006, 09:43 PM
Mac
mad jew
Jan 15, 2006, 09:48 PM
Okay then, maybe try trashing the preference files. Start with com.apple.iTunes.plist, then com.apple.iTunesHelper.plist, then com.apple.iTunes.XXX.plist (where XXX is a bunch of seemingly random numbers) and then as a last hope ditch com.apple.iTunes.eq.plist. This will lose your settings however if you keep the files in a folder other than the one you find these PLIST files in (such as the Desktop), you can restore them at a later date if need be.

Don't delete preference files whilst iTunes is open. Good luck. :)
rapps
Jan 15, 2006, 09:56 PM
Hi,
I deleted all of those files....and trashed the app.

I tried to install 6.0 again, but it wouldn't allow me b/c it seems to believe 6.02 is still installed.
WildCowboy
Jan 15, 2006, 10:04 PM
Did you even try to use iTunes after deleting the plist files? That could easily have fixed your problem and saved you some work.

To reinstall iTunes, first delete Library/Receipts/iTunesX.pkg. Then try installing again.
rapps
Jan 15, 2006, 10:08 PM
Did you even try to use iTunes after deleting the plist files? That could easily have fixed your problem and saved you some work.

To reinstall iTunes, first delete Library/Receipts/iTunesX.pkg. Then try installing again.


There isn't an itunesx.pkg file there. I tried to install...and the same thing happened again. I'm searching for a full version (not upgrade) of an earlier version. Maybe that will solve it?
WildCowboy
Jan 16, 2006, 01:57 AM
Are you sure you looked in the correct folder? It's in the top-level Library/Receipts folder, not the one under your user name. Try a Spotlight search for itunesx.pkg. That receipt is what's telling you that you've already got 6.0.2 installed, and until you get rid of it, I don't think you'll be able to install any earlier version of iTunes.
rapps
Jan 16, 2006, 09:55 AM
Are you sure you looked in the correct folder? It's in the top-level Library/Receipts folder, not the one under your user name. Try a Spotlight search for itunesx.pkg. That receipt is what's telling you that you've already got 6.0.2 installed, and until you get rid of it, I don't think you'll be able to install any earlier version of iTunes.


Thanks! That solved it! I was looking under my name and not the top level. I hope this was helpful to others, as well.