MacBook sharp edges

[smgoldin]

Hi. I've been ghosting here for months, eagerly awaiting the new MacBook with all of you. I now own one (as of Monday morning) and am loving it, except for one thing -- the sharp edges that cut into my wrists while I type! I've read various threads with complaints about this, but haven't seen any suggestions for fixing it (sorry if I missed postings about this elsewhere). My two ideas are either to sand down the edges until they're rounded and smooth, or put something on it (a piece of cloth? glue?) What do you guys think? This is an annoying design flaw (how the heck did this get past Apple's testers?) on an otherwise wonderful computer. I am not willing to connect an external keyboard for everyday use. I should be able to use the laptop's built in keyboard with some degree of comfort!
Thanks for your thoughts.

[jsw]

Do not sand it down - please. It'll ruin the case and likely won't make any difference in the feel. Get a keyboard wrist pad and use that - it works well. Just place it right "under" the MB. Not literally under... below the trackpad, closer to you.

[Heb1228]

I'm gonna have to disagree with jsw on this one. Go for the sand paper. If that doesn't help break out the chain saw.

[jsw]

Your other option, of course, is to wear wrist guards. ;)

[Heb1228]

Seriously, try getting something to prop up your MacBook. Set it underneath the side furthest from you (the side with the screen hinge). That should put it at an angle so there is not as much pressure on your wrists.

[BrianSalts]

Why are your wrists hanging off the bottom edge of the macbook anyways? that shouldn't be happening. plus, i don't think they're that sharp.

[faintember]

Typing with proper technique seems to have solved the "problem" for many MB users. I also vote that the edges are not that sharp.

[ravenvii]

Why are your wrists hanging off the bottom edge of the macbook anyways? that shouldn't be happening. plus, i don't think they're that sharp.

Maybe he has REALLY long fingers...

BREAK OUT THE CHAINSAW!!!

[Mammoth]

Proper typing involves keeping your wrists off any surfaces, as it cuts off circulation and eventually causes Carpal Tunnel Syndrome.

[MACDRIVE]

If you exchange the 13" MB for a 15" MBP, you will have more surface area to rest your wrists on and won't be touching the corners.

[eAspenwood]

Wrist bands are definitely the way to go. Not only will they make you look sporty, but you'll also be able to wipe the sweat off your brow caused by the heat emanating from that thing.

[pdpfilms]

Is anyone else noticing some funky happenings on the forums within the past couple minutes? I've seen one quadruple post, two double posts, and two triple posts. I thought the forums had a double post prevention system in place...

[faintember]

Is anyone else noticing some funky happenings on the forums within the past couple minutes? I've seen one quadruple post, two double posts, and two triple posts. I thought the forums had a double post prevention system in place...
The forums just "locked up" for me...And i had a triplicate post!
Strange that this also happened when the Mail.app and Activity Monitor.app programs on my MB would not open.....connected? Anyone else notice a Safari slowdown on MR, and have software issues?

[Heb1228]

The forums just "locked up" for me...And i had a triplicate post!
Strange that this also happened when the Mail.app and Activity Monitor.app programs on my MB would not open.....connected? Anyone else notice a Safari slowdown on MR, and have software issues?
I think the servers are having issues... its a problem in several threads at the moment.

[MACDRIVE]

Is anyone else noticing some funky happenings on the forums within the past couple minutes? I've seen one quadruple post, two double posts, and two triple posts. I thought the forums had a double post prevention system in place...

Yes! I have already deleted several double posts. I don't know what is happening. All I know is I clicked the "Submit Reply" button just one time.

[killuminati]

Many people have mentioned that if you use proper typing techniques your wrists shouldn't be resting there. Well many people don't use proper technique and if the MB edges are actually sharp enough to cause discomfort, that is a pretty bad design flaw.

[Cpt. Obvious]

Well many people don't use proper technique
Also, banging your head on a cinderblock may cause bleeding.

[MustardMan]

I also find the edges of the macbook to be excessively sharp. I use the notebook a lot sitting on the armrest of a sofa and it definitely digs into my wrists.

[joebells]

I'm considering getting a macbook and this was one of my concerns after I saw them. I have used a laptop before that had a hard edge like that and it really hurt my wrists when I used it in certain positions especially on the couch. I was thinking something like a cling to protect against discoloration and cover up the ugly grey inside part and maybe if it was thick enough you could have it wrap around the hard edge and it would help. But if its hurting people I really am having second thoughts now. aaaaaaaah I really want an apple of some sort but I really don't like the current macbook pro and the integrated vid card and this are steering me away from the macbook.

[crazzyeddie]

Wrist bands are definitely the way to go. Not only will they make you look sporty, but you'll also be able to wipe the sweat off your brow caused by the heat emanating from that thing.

Best idea I've heard in a long time. My darn MBP gets so hot it does make my hands sweat and makes me feel uncomfortably warm.

[Fleetwood Mac]

Proper typing involves keeping your wrists off any surfaces, as it cuts off circulation and eventually causes Carpal Tunnel Syndrome.
Mammoth is right, I have carpal tunnel, after only using computers for five years.. Always cold and painful... Still typing up a stom though. :p

Try and lift your wrists, as uncomfortable as it may be at first.

[imacintel]

http://att.macrumors.com/attachment.php?attachmentid=48289&d=1148337437

[JudeB]

Two hours into my new MacBook, and I've spent thirty minutes of it researching this stupid sharp edge and seeing if there are any workarounds. My first image with my isight was my pic for this forum.

Haven't even played with it yet properly and already I'm sore. It's fine to type, but to scroll/surf the side of my hand is very uncomfortable.

How sad is that? I was thrilled with the MB specs, the price was reasonable, but I'm already wanting someone to sell a wrap around sleeve (it's a laptop, a wrist pad won't work for me).

The earlier post about "where were the testers?" rings a chord with me.

[bobalina]

the sharp edges are for the emos

[jeff_siler]

Within 3 hours of using my Macbook I put it up for sale on craigslist because my wrists hurt so bad. I too was waiting months for this release, but this design flaw kills me. I'm not willing to pay $800 more for a MB pro either.

These are definitly frustraiting times for budget apple laptop users.

Jeff

[lord patton]

Proper typing involves keeping your wrists off any surfaces, as it cuts off circulation and eventually causes Carpal Tunnel Syndrome.

Carpal Tunnel Syndrome has its effect in the wrists, but it's "cause" can be anywhere.

If your neck is tense, shoulders locked, jaw clenched, pelvis immobile, or arms completely unaware of the scapula (shoulderblades) and clavicle (collarbone), sternum (breastbone) and feet that they're connected to, you're in a high risk group for CPS, no matter what angle your wrists have.

Like most syndromes (which, by definition, don't have a known cause), the source of the problem is not the same as the location of the symptom.

[racurrie]

Persevere! In only a week's time you'll have developed wrist callouses and you're in the clear.

[Mammoth]

A health benefit of wearing gloves is that they also will help prevent Carpal Tunner Syndrome, especially in cold weather. (And geeky stuff is awesome, in my opinion)
Wristies (http://www.wristies.com/)

[ansalmo]

I don't have any problems when typing, but do if I'm using the trackpad when I'm using the MB on the sofa. After a few minutes, I've got a deep indentation on my hand from the sharp edge. The iBook had pretty squared-off edges and gave a similar but softer impression, but the MB is quite literally a pain. I've easily gone through at least a dozen other laptops (PC-based) over the years and not one of them gave that kind of trouble.

Still, no gain without pain eh?

[twistedlegato]

Are you serious...they are not sharp...im going to have to disagree:rolleyes:

[runninmac]

Heres a pic of what happens to me after a long time of use with bad posture. Ive been home sick doing nothing except being on my MacBook for the majority of the day. This is the first time in the ~month of having it that Ive gotten marks on my wrists.

[CoMpX]

Within 3 hours of using my Macbook I put it up for sale on craigslist because my wrists hurt so bad. I too was waiting months for this release, but this design flaw kills me. I'm not willing to pay $800 more for a MB pro either.

These are definitly frustraiting times for budget apple laptop users.

Jeff

Why would you put it on craigslist with all that risk instead of returning it?? You said you only had it for about 3 hours.

[Cooknn]

I used blue tape above and below the front edge only. There was only a fraction of an inch on either side of the edge exposed. Covered up the keyboard and screen with a couple of sheets of paper taped tightly down. Also covered up the DVD slot and IR port/Sleep light. Used 300 grit super fine sandpaper and got rid of the edge. It took all of about 10 minutes and you can't even visibly notice the change. When sitting with the Macbook in your lap on the couch you can definitely *feel* the difference though :cool:

[bbrosemer]

I used blue tape above and below the front edge only. There was only a fraction of an inch on either side of the edge exposed. Covered up the keyboard and screen with a couple of sheets of paper taped tightly down. Also covered up the DVD slot and IR port/Sleep light. Used 300 grit super fine sandpaper and got rid of the edge. It took all of about 10 minutes and you can't even visibly notice the change. When sitting with the Macbook in your lap on the couch you can definitely *feel* the difference though :cool:
That is dedication...

[Mord]

get a now posture. but hell even if i press my wrists against the sharp bit it does not bother me.

[regre7]

*headline*

JOBS CRACKS DOWN ON BAD POSTURE!
Adapt or Die!

[Harryc]

Get an iLap

http://www.frecklegirl.com/blog/images/ilap.jpg

[rjtroester]

Okay, I like Macs - I really like them. I like the hardware, the software - it's all good. But come on people, stop defending them when they make a mistake! I haven't had any issues with the edges while typing but as other users have said, when just using the trackpad, the edge digs into my outer palm. For me (as I suspect it is for most people) it's most natural to rest my palm on the edge of the laptop when using the trackpad. Sure, there are probably some things I could do (sanding, tape, keep my hand hovering over the keyboard, etc.) to prevent this but I SHOULD'T FRIGGIN' HAVE TO! Plain and simple, this was poor design by Apple. I'm not saying I'm going to stop buying Apple products or anything like that, but good grief - stop making excuses for the company when they screw up.

[curiousyellow]

Yes, the sharp edges exist :( ; yes, they are annoying to the mind, irritating to the wrist, and insulting to the checkbook. I was able to come up with a kludgy but satisfactory solution which cost me $1.35 and did not involve any sanding, grinding, or filing. I blogged about it here (http://www.doublesquids.net/coffeeblog/archive/freedbac.html).

[ArthurS]

Carpal Tunnel Syndrome has its effect in the wrists, but it's "cause" can be anywhere.

If your neck is tense, shoulders locked, jaw clenched, pelvis immobile, or arms completely unaware of the scapula (shoulderblades) and clavicle (collarbone), sternum (breastbone) and feet that they're connected to, you're in a high risk group for CPS, no matter what angle your wrists have.

Like most syndromes (which, by definition, don't have a known cause), the source of the problem is not the same as the location of the symptom.

Slightly off-topic, but I hope you don't have a medical degree. Carpal Tunnel Syndrome gets its name from its origin: the carpal tunnel. Its presentation can vary greatly, though.

Also, a syndrome is defined as a group of symptoms that often occur together. Although it is most often used for conditions where the pathophysiology is not (entirely) understood, its use is not limited to these conditions.

As to the sharp edges on the MacBook: I can understand why some people would have trouble with them, but personally they don't bother me at all. Then again, I don't usually rest my wrists on on them.

[dextertangocci]

My MB doesn't have sharp edges:)

[fatties]

i don't wrap myself around my mb so the edges don't bother me except when i run my fingers along it for fun.

[JosiahPB]

I cut my grilled cheese sandwiches in half with the edge of my MacBook. No signs of spots yet!

[Herblenny]

Thank GOD someone else is having this same issue.

CALL APPLE!!! I've called them this morning and talked to them for 1.5 hrs.
3 hours later, I had to bring my computer for warrantee work for yellowing surrounds. There, I spoke with the senior tech and he said he had several people complaining about the same thing.

I'm actually on the phone with Apple now and after explaining my situation again (different person), and he is letting me upgrade to Macbook Pro (17inch). Of course I'm paying the difference but ITS WORTH IT!

So, call apple and complain! At least they wouldn't make this mistake again in the future.. The designer should be SHOT!!! Or production manager, whos trying to save few pennies by not smoothing out the edges..

I would never buy APPLE Laptops without trying them out again in the future.... This is a BIG comfort issue which Apple should of thought of.

[Mackilroy]

The edges of my MacBook have the little gap, but it's not sharp at all – I can rest my hands/wrists/whatever on them for hours and feel no discomfort at all. What are you doing? Pressing your wrist into the edge trying to make a mark show up on your skin?

Maybe instead of whining about it we could ask if it's an actual problem, or are people just lazy. ;)

[Herblenny]

The edges of my MacBook have the little gap, but it's not sharp at all – I can rest my hands/wrists/whatever on them for hours and feel no discomfort at all. What are you doing? Pressing your wrist into the edge trying to make a mark show up on your skin?

Well, the problem could be because of many different factors (hand size, location of the computer, typing techniques, etc)... But ultimately its comes down to design.. Good design (like ALL other Apple Laptops and MacBook Pro) this issue didn't happen.

Maybe instead of whining about it we could ask if it's an actual problem, or are people just lazy. ;)

Obviously its "an actual problem" if more than couple of people are having the same issue. And if some goto a length to sell their computer because of the comfort issue (which I even thought about doing before Apple decided to let me upgrade) Its a BIG ISSUE! What I can't believe is that people don't understand that this could of very easily fixed by Apple during production.. Like any big corporation, they short cut to save few pennies per unit..

[Mackilroy]

Well, the problem could be because of many different factors (hand size, location of the computer, typing techniques, etc)... But ultimately its comes down to design.. Good design (like ALL other Apple Laptops and MacBook Pro) this issue didn't happen.

I don't have huge hands, but I have very long fingers and as I said, I can rest my hands on the edge of the MacBook with no discomfort – other people are resting their hands in the same place and yet somehow they have discomfort. So it's not Apple's design – it's people either having bad habits (which you can't blame on Apple) or they're trying to find an issue no matter how minor. That guy with marks on his wrists? I have to press my wrists into the MacBook to get even close to that.

Obviously its "an actual problem" if more than couple of people are having the same issue. And if some goto a length to sell their computer because of the comfort issue (which I even thought about doing before Apple decided to let me upgrade) Its a BIG ISSUE! What I can't believe is that people don't understand that this could of very easily fixed by Apple during production.. Like any big corporation, they short cut to save few pennies per unit..

No, it's not an actual problem, it's a perceived problem. They're not the same thing. And for those who are selling their laptops, I'm sorry if I sound rude, but that seems really childish. Use an external keyboard or get better typing habits. It's a small issue, which is being blown out of proportion just like the MacBook heat was.

To save a few pennies? Prove it.

[Monk Edsel]

I'm going to have to side with the camp that says resting your wrists on the edge of the laptop is bad posture, and will eventually give you carpal tunnel syndrome if you keep doing it, so you shouldn't be resting your wrists there anyway.

[Herblenny]

I posted on the Apple discussion board with a pic few days ago and now Apple have taken my post off.

Oh, well.. I guess they thought it was "useless" thread and took it off.

At least I'll be getting a Macbook pro that I'll be more comfortable using.

[dmelgar]

I also have razor sharp edges on my Macbook. Its worse than a sharp edge. Its reminiscent of molded plastic, where a seam comes together and forms an edge. It feels like my edge has a sharp raised piece. Its so sharp that when I first got it, I tried filing it down with a pen, and it was shaving plastic off of the pen instead.

I also have a squeaky "A" key and my macbook has recently decided to moo incessantly. Other than that, its a great machine.

[mlukens]

I had this problem originally but then I had my logic board replaced, then I got it back and when they fixed that they cracked the bottom of the case because they used too long of a screw and THEN I got discoloration.



However after they replaced the bottom case and bottom top case plastics I no longer have this issue, so I really think it is something to do with maybe the spacing or just how it is pressed together.




Talk to Apple, I was mad at first about my case getting cracked but I went to the store and they were very nice, I was polite with them they listened to my problems and had all of my complaints fixed for me.

[emotistically]

if the edges are cutting into your wrists you are typing wrong. If you continue to type like that you will get wrist problems later on in life. Apple is trying to save people from this by promoting proper typing with painful motivation.

[Zwhaler]

Apple is trying to save people from this by promoting proper typing with painful motivation.

Thats not true, because everyone doesn't have this problem. Unless of course you are joking, which I assume you are :p

[Herblenny]

People who kept repeating that because its the way I or others type is complete BS.. I've used many many other Laptops and never experienced this issue. Maybe your lack of experience using laptops in different location lead to your conclusion about some of us NOT knowing how to type (I use my laptop everywhere.. not just at a stationary desk or desk with plenty of space to lay my arms across). But my 10+ years of owning Mac laptops and PC laptops I've yet to experience this until now.

Bottomline, its a design flaw..

[askegg]

Yep - design flaw.

You dont make the edges of a table razor sharp and then scold people for walking too close to it. There is an issue here that can be designed out and should be. If people want to type "the wrong way" then let them, that is none of your business.

[MacBoobsPro]

Also, banging your head on a cinderblock may cause bleeding.

You may also get sued for damaging the cinderblock

[MacBoobsPro]

If people want to type "the wrong way" then let them, that is none of your business.

If Apple wants to build sharp (they're not BTW IMO) edged notebooks then let them, that is none of your business. :D

[miles01110]

Those experiencing sharp Macbook edges and don't want to void the warranty might consider either propping the computer up with a book or something to decrease the angle at which your wrists hit the edge (not that they should be hitting at all).

Or, if you wanted to spend around $20, get something like the Spire Pacific Breeze notebook cooler. It tilts the machine to the angle I was talking about, and at the same time blows air underneath to cool it. Of course...this won't help you if you are using it in your lap, but for desk use I find it very helpful with my Macbook Pro.

http://www.newegg.com/Product/Product.asp?Item=N82E16834996501

[PDE]

People who kept repeating that because its the way I or others type is complete BS.. I've used many many other Laptops and never experienced this issue. Maybe your lack of experience using laptops in different location lead to your conclusion about some of us NOT knowing how to type (I use my laptop everywhere.. not just at a stationary desk or desk with plenty of space to lay my arms across). But my 10+ years of owning Mac laptops and PC laptops I've yet to experience this until now.

Bottomline, its a design flaw..

Of course it's a design flaw! However, the fact is that, ergonomically, the best way to type is NOT to rest your palms or wrists on anything and to just allow your shoulders to hang freely and your elbows and wrists at a 90 degree angle or more to your body. If you rest on the 'palmrest' chances are you're setting yourself up for future RSI problems: carpal tunnel, tendonitis etc.

In any case, that's not Apple's problem and they should just make the edges softer. Look at the Pismo for inspiration.

[kdmurray]

http://krell.cellsandbytes.net/images/general/macbook_edges.gif

I have to say that this is definitely a major design flaw, particularly for a company that PRIDES itself on better-than-average design. I love everything about my MacBook except the way the casing is put together. The image above shows (for those of you who may not have seen a MacBook in person) how the top and sides of the macbook are assembled.

By placing the pieces essentially beside each other it creates a channel that runs along the edge of the entire notebook which has several problems:

1. The sharp edges dig into your wrists
2. The pieces don't overlap and can move against each other (with the top piece slipping down under the top of the sidewall)
3. Because the edges are sharp they will scrape of skin cells (and any other crap on your hands) and get it stuck in this ultra-fine crevice

[unixfool]

You guys didn't go to your local Apple store and give the Macbook a test before purchasing? If so, you may have noticed the sharp edges. Me? It doesn't bother me a bit, but maybe its because I try not to rest my palms on the laptop (yeah, I learned to type on a typewriter back in '85).

You might want to start chosing your purchases a bit better.

[jamone80]

the sharp edges are for the emos

haahaahahha :D

have you tried scotch tape? try putting like 3-4 layers of tape along the edges. maybe that'll soften the edges a little. :confused: it might look funny though.

[scott523]

Typing with proper technique seems to have solved the "problem" for many MB users. I also vote that the edges are not that sharp.Haha I agree. This may be a typing technique flaw. I remember back in my typing classes, my teacher says never rest your wrist (an irrisistable action) behind the keyboard (behind the trackpad in this case). It's a bad habit and I think there was a teen that had a wrist condition because of this.

[kdmurray]

Shouldn't a product work for everyone who uses it, and not just those who've decided to learn to type in a certain way?! It would be one thing if there was a purpose to the sharp edges, but in this case it's an oversight plain and simple. They forgot to get some regular people who haven't lived their lives by the teachings of Mavis Beacon to test their product.

And yes, I did try typing on the MacBook in a store. Like most have said it works fine at a desk on a flat surface, but most of the time my laptop use is in much less corporate environments.

[iJawn108]

Sell it to an emo kid for twice the price. ;)

[Jaae]

I guess I'm just from the old school where, if something is bothering you, instead of complaining, I try and find a fix myself.

I found one that worked pretty well for me. Don't get me wrong, I'm all about a nice looking piece of gadgetry. But all I did to stop the wrist-rest from bothering me, is use those 2 "apple" stickers that came included with the macbook. I cut a thin strip from the paper backing of the stickers (the width of that tiny little ledge)... Estimated where my wrists come in contact with the edge...Then stuck the stickers over the edge with that thin piece of paper in the ledge to prop it up a bit. Doesn't look that bad to me... hell, any sticker would work.... but the aple stickers seem to suit the laptop a bit more.

Just made sure not to cover up the IR.

Ahhh!!! don't flame me if you think it's ugly!! All I know is that my wrists don't hurt anymore.

[michaelsaxon]

Hello folks. I'm brand new to Macs after spending time with many other PC brands for about 25 years now. I just traded a Dell XPS for a Macbook and this is the ONLY thing that has bothered me about it so far. I've owned at least a dozen laptops and have never had one that was so uncomfortable on the edge (this affects me while I have it propped in my lap while sitting in a chair-- a frequent "surf the internet" position for me).

One other point: do some people love Macs so much that they've lost the ability to be critical of any possible design flaw? I'm amazed how many people are lashing back at people's typing style rather than simply acknowledge that this was a bad design choice.

Anyhow, it was at least significant enough that it drove me to a Mac forum and constituted my first post!

[aristobrat]

One other point: do some people love Macs so much that they've lost the ability to be critical of any possible design flaw? I'm amazed how many people are lashing back at people's typing style rather than simply acknowledge that this was a bad design choice.
IMO, the amount of people that "love Macs so much that they've lost the ability to be critical of any possible design flaw" is pretty much equal to the amount of people who can take any flaw/issue with an Apple product and emote it into Apple having caused them physical, emotional, or financial hardship for having designed a product that isn't 100% perfect. One group always begets the other.

Anyhow, nice to see someone else here with experience going back to the Commodore and 8088 days.

[michaelsaxon]

IMO, the amount of people that "love Macs so much that they've lost the ability to be critical of any possible design flaw" is pretty much equal to the amount of people who can take any flaw/issue with an Apple product and emote it into Apple having caused them physical, emotional, or financial hardship for having designed a product that isn't 100% perfect. One group always begets the other.

Anyhow, nice to see someone else here with experience going back to the Commodore and 8088 days.

Fair enough. Maybe it'll motivate me to get a Pro. I'm already thinking about unloading my top-end Windows desktop for a Mac desktop. With Boot Camp, Mac has become a real attraction for me.

[TequilaBoobs]

i bought the macbook last week and starting 3 days ago ive bandaged my wrists 2 times from all the bleeding! and soreness! the silver lining is its starting to callous over.

[michaelsaxon]

I just bought a Mac Pro desktop. Despite the sharp edge complaint, my conversion is complete.

[Grakkle]

i bought the macbook last week and starting 3 days ago ive bandaged my wrists 2 times from all the bleeding! and soreness! the silver lining is its starting to callous over.

Weird. I haven't had any problem at all. How do you hold your hands while typing?

[Transeau]

The Mac Pro has sharp edges?

[TequilaBoobs]

Weird. I haven't had any problem at all. How do you hold your hands while typing?

actually i was just kidding.

[farqueue]

grrrrrrrrrrrrrrrrrrrrrrrrrrr macbook edges grrrrrrrrrrrrrrrrrrrr:mad:

[DaLurker]

Dunno if anybody has suggested this (4 pages is too much to read) but the Marware Protection Pack gives a nice cushion where the palm rest is and will help cut down the sharp edges.

I remember thinking the 12" Powerbook has a sharp edge and the Protection Pack definitely helped me out there. I'd suggest you guys to check it out.

[TequilaBoobs]

Dunno if anybody has suggested this (4 pages is too much to read) but the Marware Protection Pack gives a nice cushion where the palm rest is and will help cut down the sharp edges.

I remember thinking the 12" Powerbook has a sharp edge and the Protection Pack definitely helped me out there. I'd suggest you guys to check it out.

if u think 4 pages is a lot to read, u should try a whole book.:D

you wouldnt have to read that far into the thread, someone suggested the Marware early on, but good thinking.

[MSM Hobbes]

Just another voice of complaint regarding the sharp edges on this otherwise most excellent machine. All they had to do was have the lip rolled over/down, just have a small slant downwards. For example, I'm typing on my folk's dinner table, and the sharp edge does hit my wrists every so often - even tho' I try quite hard not to rest my hands on the laptop, but as said earlier, when you are in a non-optimum position [it is a laptop/portable, yes? ;)], then its not quite like you are sitting perfectly prone at a typewriter, ya know... :) Will be heading to the shop in the morning to get some 600-800 grit sandpaper.

[macman2790]

Will be heading to the shop in the morning to get some 600-800 grit sandpaper.

that's not very smart, don't do it. I would never do this to one of my most prized posessions even if it had slightly sharp edges. do whatever you want but just letting you know its not very smart at all.

[MSM Hobbes]

that's not very smart, don't do it. I would never do this to one of my most prized posessions even if it had slightly sharp edges. do whatever you want but just letting you know its not very smart at all.

Actually, don't know if really will or not do such - hey, its 1/4 till 3am, don't expect my synapses to be firing all that properly at this moment, what with all that sweet potatoe and turkey coursing through my blood at the moment too... :p

But, seriously, it is not good - have used my mom's MBP some while visiting today, and the sharp edge issue is one very strong argument to me to swap this MB for a MBPro, my kids' inheritance be damned... ;)

[daneoni]

The MB i got a while ago Core Duo had this issue and was one of the reasons i had to returned it and stuck with pro laptops. 13" screen being the second (too small).

I dont buy the bad posture thing. I've been resting my palms on the edges of laptops when using trackpads for ages and i dont have any carpel syndrom. Its a laptop not a bread cutter. Weird thing is, its actually plastic, imagine what it would be like if it was metal.

I guess there would'nt be any sharp edges as there'd be a plastic lining as there are on current aluminium machines.

Its a major design flaw but only mac buffs know this and all others (majority of the people buying this), think its *within spec*

[YS2003]

I remember thinking the 12" Powerbook has a sharp edge and the Protection Pack definitely helped me out there. I'd suggest you guys to check it out.
I did not know the 12" PB has the sharp edge. Mine does not.
I think Marware's protection pack is good way to keep your Macs clean for the long haul regardless of this issue. I have one for MBP and I also bought one for my 12" PB. If you have the MacBook, the plastic surface is relatively easy to get discolored (which is not to say defective as that is how plastics is).

[output555]

Works great at softening the edges and the shiny version blends decently with a black MacBook. You folks with white versions may have to go to a Ben Franklin's to find similar tape to match.

And yes, this is a serious ergonomic design flaw from Apple. Right up there with the infamous round mouse.

[macbookRazorEdg]

I purchased a MacBook a few weeks ago and absolutely love it, except for the razor sharp edges. I can't believe that apple approved this design.

If you place the laptop on your lap after 15 minutes your wrists will have bright red lines on them from the extreme agitation that the sharp edges produce. I can't imagine using the laptop for extended periods of time.

I've never done this before, but if anyone knows a good lawyer I wouldn't mind participating in a class action lawsuit against apple for their laptop. Under section 402b for product liability I think we have a pretty good case. If anyone knows of macbook users where the laptop actually broke skin and caused the person to bleed that would help our case...and i'm sure it's happened.

Just to be clear, I'm not looking for money, just a re-call to provide a replacement case.

Wake up apple! Go back to quality and focus less on margins. Perhaps a lawsuit will wake Steve Jobs up.

If anyone else is as frustrated as I am and wants a decent product for their hard earned money, email me at roverseries2a@yahoo.com

[andysc]

Sandpaper? You're going to soften the edges but will also strip away the paint.

[butaro]

Care to take pictures of your position and the after effect of this? I have had NO problems at all. My arms/hands/whatevers:P NEVER touch the edges when i type, when im resting my hands there...
The only way i could see this happening is if you type with the keyboard above you or you have extremely heavy arms...?

[macbookRazorEdg]

Good point, I'll qualify my previous comment in that when I sit at a proper desk I don't notice the sharp edge all that much. However, when I am sitting in bed and my laptop is on my lap (go figure) the irritation is significant for periods over 15 minutes.

I just got off the phone with the local Apple store. They said that numerous people have returned their macbooks in the first week of buying them because of the sharp edge issue. The store employees have apparently sent a few emails to corporate asking what to do and they haven't heard a response yet. I hope that means that their legal team is working out if they want to do a product recall or something else.

Anyway, the store manager said that I could return my macbook and upgrade to the macbook pro and they would waive the normal return fees and offer the student discount code to help make up for all this hassel. At least they have some smart employees even if their product design team sucks.

Care to take pictures of your position and the after effect of this? I have had NO problems at all. My arms/hands/whatevers:P NEVER touch the edges when i type, when im resting my hands there...
The only way i could see this happening is if you type with the keyboard above you or you have extremely heavy arms...?

[macbookRazorEdg]

I guess I'm just from the old school where, if something is bothering you, instead of complaining, I try and find a fix myself.

I found one that worked pretty well for me. Don't get me wrong, I'm all about a nice looking piece of gadgetry. But all I did to stop the wrist-rest from bothering me, is use those 2 "apple" stickers that came included with the macbook. I cut a thin strip from the paper backing of the stickers (the width of that tiny little ledge)... Estimated where my wrists come in contact with the edge...Then stuck the stickers over the edge with that thin piece of paper in the ledge to prop it up a bit. Doesn't look that bad to me... hell, any sticker would work.... but the aple stickers seem to suit the laptop a bit more.

Just made sure not to cover up the IR.

Ahhh!!! don't flame me if you think it's ugly!! All I know is that my wrists don't hurt anymore.

I just spent $1,500 hard earned dollars on this macbook, for that type of money I don't want to do stupid monkeying around to fix a design flaw. Unless people complain Apple won't have a clue about their terrible design department.

[aristobrat]

Anyway, the store manager said that I could return my macbook and upgrade to the macbook pro and they would waive the normal return fees and offer the student discount code to help make up for all this hassel.
IMO, that's your best bet. I sincerely doubt you're going to see Apple offer replacement cases for MacBooks.

[phungy]

I have had no issues with the "sharp" edges :)

[aristobrat]

I have had no issues with the "sharp" edges :)
Wasn't your banned avatar of your two bloody wrists?!?!?! :eek: j/k :D

[phungy]

Wasn't your banned avatar of your two bloody wrists?!?!?! :eek: j/k :D

Shhh! Don't let anyone know! :p :apple:

[LewisR]

I'm finding the whole Macbook an ergonomic night-mare. The sharp edges give me no end of grief, to the point that I feel like launchin it throuh a window. When you lift the screen open the sharp edge on the top digs into my hand and hurts. The edges on the base, by the keyboard also consistently dig into my wrists and hands as I type. Furthermore, the amount of effort required to get a character from each key is excessive to the point that after 5 mins or so of typing the tips of my fingers hurt. I often have to reread messages I've typed because many of the characters won't have appeared because the keys weren't pressed hard enough (I haven't put in all the omitted "g"s). The bar below the mouse pad requires a rediculous amount of force to get it to work. I end up having to use my left hand after a while. In all it seems to be a very poorly executed machine. I used a PowerBook before this and found that to be excellent. I also use a PC (yes, I know. It'd be Unix if I hd my say) and have no problems with that (other than it being a PC).

In all I'm very disapointed with it. I do have a Mac wirless keyboard, which I'm using when possible. I think Mac were resting on their laurels with this one. It's not good enough.

[robPOD]

Real strange problem maybe you could put a sticker or something over the edges?

[jhero]

Is this sharpe edge on *all* models?

[moodyst]

Hi all...

Found this discussion after doing a google search to see what is up with the sharp edge. Wanted to add my experience if it might be able to help someone else...

Within 20 minutes of using my new toy - my wrist developed severe creases and was really irritated. Please don't flame me for having bad posture and I'm not ripping on Apple. I'm just completely bummed about this "flaw". Apple really thinks things through and I just don't see how they could have missed this.

Well, the reason I registered and am posting is that I did manage to smooth the edge a bit. One of my hobbies requires sanding plastic (expensive collectibles) with a super fine grit Norton sanding sponge. While I haven't been able to sand it down to be a perfect rounded edge - it has taken the severe sharpness of the edge off quite a bit. I don't feel like I'm gonna get cut anymore. ;) And since it is such fine sandpaper - it's not even noticeable. Perhaps some machines are sharper than others. (I'm still hoping to come up with another fix that doesn't take away from the beauty of the machine itself)

Technical bits - I'm using Norton 3X sanding sponges - 150 grit - you can get it at Home Depot.

Missing the smooth contour of my toilet seat first generation ibook. ;) (which is still breathing - barely - but, it's breathing!) Not so - my G4 mirror door which died on me. (hoping it's just the power supply)

[anothermacaddic]

The marware guard adds about a 1/6 inch of padding. Its extra cool on a black macbook. just enough to keep that sharp edge comfortable.

[ayeletw]

I am one of the folks who suffered from the sharp edges on my new macbook. I actually cut my wrist while doing no more than a few minutes of typing. I returned the computer (still waiting for Amazon to receive the return and credit me), but I had such "returner's remorse" that I decided to get another one, and try the sanding technique suggested by one of the posters.

First of all, my second macbook was significantly less sharp than the first one. So all of you bitching out other folks for being wimps -- guess what? You just got lucky. But I still wanted to try to dull the edge even more. With great trepidation I bought a 3M ultrafine sanding sponge and used it on the edge. I went very gently at first, and got a little more vigorous toward the end. I blew the sand off frequently, so it wouldn't gum up the seal. The macbook is now absolutely perfect. You cannot see any evidence of sanding; it did nothing to the paint. No one would know, except me, and that's only because I'm no longer in pain!

So thank you very much to the gentleman who suggested that we try sanding.

[brockangelo]

I just finished sanding my MacBook edges and it worked perfectly. I got the exact same sanding sponge (150 grit) from Home Depot that was mentioned and it does the trick. I was probably a bit too agressive, and the front lip shows scuffs when you hold it in the light just right - but not anything I or anyone else will ever notice. I bet if you held the exact angle the entire time you were sanding, you could do it pretty cleanly without scuffs.

I also taped a plastic bag over the trackpad and keyboard. Do not sand the edges without doing this. Those little particles did manage to get in between the gray surface and the edge, but without the bag I'd have messed up the keyboard.

I for one agree with the carpel tunnel argument, but even when I accidentally rubbed the edges, it was rather annoying. Well worth the few bucks and ten minutes of effort IMHO.

[melgh]

Hey guys:

If you don't want to use sand paper (that idea scared me), try getting a butter knife and using the blunt edge to push down on the edges. Basically, I ran the back of the knife across the sharp edge and pushed slightly downward so that the plastic turned every so gently down. I did this a couple of times and while it doesnt entirely solve the problem, I don't feel like I'm going to slit my wrists anymore. (I think they're still kind of irritated from before, but hopefully it really is better.) It's gotta be safer than sanding and is probably harder to detect if you ever had problems w/ the warranty. Hope this helps someone!

[Grape]

What I did is I glued erasers to my fingertips to force me to hold my hands and wrists a bit higher ... it has given me about 2cm of extension but you may want to vary the thinkness depending on the severity of your problem. Some of my colleagues have reported better results using about 3.5cm of thickness but I found that this amount made other, non-computer-related tasks such as opening the fridge, picking my nose, and carving working models of unicyles out of beets quite difficult. I suppose one adapts, though, after a time. I see my colleagues using quite ingeniously shaped "nose shovels" (as they have termed them), which they have made by twisting and squashing beer-bottle caps into sort of a taco shape, to aid in the mining of emeralds from their nasal cavities.

The eraser method has the added advantage of preventing your fingertips from wearing off as invariably happens to us avid users, but the disadvantage of erasing the letters on the keys, so you really need to work on memorising keyboard layout before it is too late.

[JasonMac]

the edges on my macbook dont bother me much.

[BekkyNixon]

Heres a pic of what happens to me after a long time of use with bad posture. Ive been home sick doing nothing except being on my MacBook for the majority of the day. This is the first time in the ~month of having it that Ive gotten marks on my wrists.

I've had mine for a few months now, and I'm very sensitive so it really bugged me for a while. I just wear long sleeves or make sure I'm in a more comfortable position.

If I think of a solution I'll let you know... my mind has a way of working on these things and getting back to me at a later date. :rolleyes:

[Sock Monkey]

I've recently upgraded from a G4 to a Mac Book and have noticed two VERY annoying issues with it!

The main problem is the sharp edge, which after a few hours leaves my palms all cut-up and sore.

The other issue is the stupid CAPS button which doesn't seem to function correctly - you have to bash it to make it come on!

My G4 never had either of these problems! :mad:

[alphaod]

Dude, don't sand it down; go sell it to an emo kid.

[tequilaparis]

Okay, I like Macs - I really like them. I like the hardware, the software - it's all good. But come on people, stop defending them when they make a mistake! I haven't had any issues with the edges while typing but as other users have said, when just using the trackpad, the edge digs into my outer palm. For me (as I suspect it is for most people) it's most natural to rest my palm on the edge of the laptop when using the trackpad. Sure, there are probably some things I could do (sanding, tape, keep my hand hovering over the keyboard, etc.) to prevent this but I SHOULD'T FRIGGIN' HAVE TO! Plain and simple, this was poor design by Apple. I'm not saying I'm going to stop buying Apple products or anything like that, but good grief - stop making excuses for the company when they screw up.


I say AMEN to this .. I also love Mac, but this is a flaw

[monkey86]

you can get an ergopad or something similar if it bothers you too much google it.

i dont have any problem with mine, maybe if you went outdoors and played sport/did some work outside you would be a bit tougher.

:)

[brattymack]

Great solution.

I have a white macbook. Took a drywall sandpaper sponge and worked out the sharp edges. No noticeable difference in edges at all, they just feel infinitely better. As suggested earlier, I think any fine grit sandpaper would do.

Wearing gloves, pads, long sleeves, and more really shouldn't be an option.

[jadub]

Whilst mine isn't sharp like a knife, i've noticed that base of my wrists have become sore with the skin flaking ! I thought at first perhaps i was getting eczema - but realised it's the bl00dy edge of the laptop ! - Absolutely mad.
Form over function.
Apple - get a grip.:mad:

[C2MAC]

I use 1500 grit sandpaper to sand down the sharp edge. 1 pass is all u need. Dont sand the surface just the edges.

[alphaod]

What's with the revival of age old threads.

No you shouldn't have your wrists hanging over the edge of your computer anyways unless you want carpal tunnel.

[UltraNEO*]

Hi. I've been ghosting here for months, eagerly awaiting the new MacBook with all of you. I now own one (as of Monday morning) and am loving it, except for one thing -- the sharp edges that cut into my wrists while I type! I've read various threads with complaints about this, but haven't seen any suggestions for fixing it (sorry if I missed postings about this elsewhere). My two ideas are either to sand down the edges until they're rounded and smooth, or put something on it (a piece of cloth? glue?) What do you guys think? This is an annoying design flaw (how the heck did this get past Apple's testers?) on an otherwise wonderful computer. I am not willing to connect an external keyboard for everyday use. I should be able to use the laptop's built in keyboard with some degree of comfort!
Thanks for your thoughts.

If your wrists are in contact with the machine while you're typing, then it's the user's fault for taking up incorrect typing positions.

[gretafour]

This problem IS really serious... after a long stint of WoW, my left hand was actually severed by the razor-sharp edge.

[UltraNEO*]

This problem IS really serious... after a long stint of WoW, my left hand was actually severed by the razor-sharp edge.

If you believe the product is defect, try suing Apple!!

Personally, I still think it's more of a user error...

[rdhuberman]

You know, this is really a bunch of BS. The fact is, Apple has stood behind a design that is tragically flawed--the computer is basically a piece of junk, and all because the edge is too sharp! Other wise, it is a truly wonderful piece of hardware. There is no good workaround. Any discussion of developing "proper" ergonomics is simply blather from people who are too enamored of Apple products to face the fact that this is engineering at its worst, and demonstrates a degree of hubris from Apple that borders on contempt for consumers.
Here's a link to an article in Popular Mechanics (3/13/2009) that lists the MacBook as #1 of five gadgets that have design flaws that have ruined otherwise smart gadgets:

http://www.popularmechanics.com/technology/industry/4307736.html?

I'm typing this on a MacBook Pro 15" that was given to me last week as a 60th birthday gift. It is going back to Apple tomorrow, and you had better bet they are not going to get away with a ten percent restocking fee!

[jeremybuff]

Two things: 1) I do not think the edges are that sharp, and if you're resting your hands near the edges your hands are bound to hurt anyway from the pad posture; 2) Concerning the heat issue... what heat issue? My MBP rarely- and I mean rarely- ever gets even slightly warm. Don't get me wrong, but I use it all day long, tons of tabs open in Safari, Photoshop, Fireworks, and After Effects are nearly always on and/or compressing something... not to mention listening to music and watching videos here and there.

The only time that it gets hot is when I use it while laying in the bed at night watching TV and surfing the Internet.

[rdhuberman]

What do you mean, bad posture? I sit at my kitchen table, and hold my hands and arms in the correct typing position. My forearms are in contact with the edge--just like on the four other laptops I have owned, none of which have irritated my arms. I would have to shrug my shoulders all the time to not touch the edge.

Only the Mac has the serious design flaw--once again, see the Popular Mechanics article. Rounding the edge, or better yet, a nice bevel, would solve the problem.

You are a "Mac apologist" if you think this is the fault of the hundreds of people who are posting about this (that they all must have bad posture), rather than the the fault is with the designers at Apple, who could easily and elegant correct their defective design.

[ajohnson253]

cut it off with scissors

[Patriks7]

If you believe the product is defect, try suing Apple!!

Personally, I still think it's more of a user error...

Ah, the American way of life. Just sue your self everywhere. While you guys are at it, sue all the fastfood restaurants for making you eat unhealthy food and also sue the whole government. I mean, why not?

On a serious note, you people complaining about that should learn to properly type on your laptop and not use it on your bed. I had the same problem until I started sitting up straight (yeah, might be a bit hard for some of you fat-bellies). Or just try to pursue the emo way of life.

[Hot Snowboarder]

Yeah guys, you really shouldn't rest your wrists while typing. They even teach that (and other computer ergonomics) to kids in schools now.

Don't worry about the red lines on your wrists, worry about suffering from carpal tunnel syndrome later in life.

[entatlrg]

Yeah guys, you really shouldn't rest your wrists while typing. They even teach that (and other computer ergonomics) to kids in schools now.

Don't worry about the red lines on your wrists, worry about suffering from carpal tunnel syndrome later in life.

It's while using the TRACKPAD for surfing etc that you'll get the red line in your palm ... the edges are sharp all the way around, sharp enough to cut the skin ... that's a defect, design flaw whichever way you look at it imo ...

[kp98072]

If you exchange the 13" MB for a 15" MBP, you will have more surface area to rest your wrists on and won't be touching the corners.



no i disagree, the mbp is worse! we have both trust me. its probably most dependent from person to person...

[kp98072]

Dude, don't sand it down; go sell it to an emo kid.

why do you have 13" crossed out in your profile signature?:)

[kp98072]

If you exchange the 13" MB for a 15" MBP, you will have more surface area to rest your wrists on and won't be touching the corners.

i exchanged my mb uni for a pro too... how do you like the difference? its a lot bigger than i thougt! not sure maybe too big? love the big screen tho...my problem with the wrist is worse by far on the mbp..

[michael.lauden]

i thought the corners were sharp too on my girlfriend's MBP. and when i got this i thought the same thing.

i don't even notice it now. i have been a mechanic for a long time so maybe that has to do something with it. cutting my hands up so many times that i don't feel small scratches? :) haha

anyways what doesn't kill you will make you stronger, and with a little use your wrists will toughen up

[James Cole]

defenetely a design error.

[alexbleks]

I feel like a emo kid cutting my wrists after using it for a while.

[anolee]

For the last year, my hands have gotten more and more numb. Just diagnosed with carpal tunnel in both hands. I just realized what I think is the cause. I had a MacBook for a couple of years, followed by a MacBook Pro for the last couple of years, and all along I've hated how the edges were so uncomfortable. People who say they never rest their palms on the computer must never sit with their computers on their laps. I run an on-line store and work on the computer day and night...on the sofa, in bed, in hotels, on planes, etc. My partner just got a new MacBook, and I am astounded that MAC hasn't improved the edge issue. Today I picked up my daughter's HP laptop today and was amazed how much more comfortable the edge design is. I'm sticking with MAC, but I really wish they'd listen to us. And sure, we should all be sitting at computer desks so our arms hang at ergonomically perfect angles...but these are LAPTOP computers. They should be designed as such. (I am now propping up the back of my computer so the front edge is lower and doesn't put as much pressure on the wrist/arm.)

[macteach]

Ordered some softpads, but in the meantime, electric tape works really well and will come off easily!

[klee1987]

get a moshi palmguard

it used to cut into my hands when I;m using the touchpad.....

now it feels comfortable..

[SnowLeopard2008]

I really tried people. I have the delicate hands of a violinist and flutist so it's not because of my thick skin. I pushed as hard as I could and quickly swiped my finger along the edge of my MBP. NOTHING except a indentation left in my skin that went away in a few seconds. Not cuts, no bruises, nothing. And when I type, it doesn't cut off my circulation either; I have thin wrists too. If you have problems, you are not typing correctly. There's a wrong way and a right way. There even is a diagram in your manuals.

[entatlrg]

Sharp edges on the MBP's and MBA is a "MAJOR" design flaw, something missed and completely overlooked by Apple's Engineers.

Forget about the typing position, just handle your notebook all day everyday, not just typing but picking it up, moving it around anytime you make contact with the edge 'anyone' would agree it's "sharp" and it certainly does NOT need to be sharp.

So they could of spent penny's changing their drawings and Engineering plans to make the edge more rounded/less sharp - not rocket science at all, the simplest of CNC.

Something so simple to fix should of been addressed whether it bothers everyone or not ....

.... what is the benefit of having sharp edges - NONE

... what is the benefit of having a blunt or rounded edge - MANY

so why again did they leave the edges so sharp? .... an engineering mistake that went to far before anyone could fix or avoid the problem ... the result 10's of thousands of people around the world wishing their notebook didn't have sharp edges....

[ilfn143]

I really tried people. I have the delicate hands of a violinist and flutist so it's not because of my thick skin. I pushed as hard as I could and quickly swiped my finger along the edge of my MBP. NOTHING except a indentation left in my skin that went away in a few seconds. Not cuts, no bruises, nothing. And when I type, it doesn't cut off my circulation either; I have thin wrists too. If you have problems, you are not typing correctly. There's a wrong way and a right way. There even is a diagram in your manuals.

if i use it at my desk then there's no problem, but when i'm in bed checking email and stuff it really bother me. i have to put a blanket to cover the edges.

[NT1440]

I bought my mbp about 3 weeks ago. My first thoughts, thanks to this forum, was oh boy now I get to see how sharp these edges are. Well I saw, smooth as a babies bottom, I have no idea how you guys are typing, but since Ive been with a computer since the age of about 3 I have very good typing positions. I have no problems what so ever.

[omgitscro]

For the last year, my hands have gotten more and more numb. Just diagnosed with carpal tunnel in both hands. I just realized what I think is the cause. I had a MacBook for a couple of years, followed by a MacBook Pro for the last couple of years, and all along I've hated how the edges were so uncomfortable. People who say they never rest their palms on the computer must never sit with their computers on their laps. I run an on-line store and work on the computer day and night...on the sofa, in bed, in hotels, on planes, etc. My partner just got a new MacBook, and I am astounded that MAC hasn't improved the edge issue. Today I picked up my daughter's HP laptop today and was amazed how much more comfortable the edge design is. I'm sticking with MAC, but I really wish they'd listen to us. And sure, we should all be sitting at computer desks so our arms hang at ergonomically perfect angles...but these are LAPTOP computers. They should be designed as such. (I am now propping up the back of my computer so the front edge is lower and doesn't put as much pressure on the wrist/arm.)

No. Never has Apple marketed a -laptop- computer. Every single time they refer to what MacBook is, they call it a notebook, because that's exactly what this is. A notebook, not a laptop. You're NOT supposed to use these things on your lap, they're meant for flat, stable surfaces only. That hasn't been a problem with me through 4 MacBook generations (White MB, unibody MacBook, MacBook air, and now MacBook Pro 13). To be honest everyone I know uses their MacBooks on their desks only.

[entatlrg]

enough said ... a picture is worth a thousands words ...

that's from a brand new 13" MBP ...

the area of my wrist where it's cut is about where my wrist would sit on the edge of the notebook if I where to rest my hands while typing ...

... but, I *don't* rest my arm on the edge of the notebook while typing ... this cut on my wrist came from me sitting on the couch with the 13" MBP on my lap, legs on the coffee table in front of me ... my iPhone was on the coffee table, it rang and I quickly reached over to get the phone, in doing so my inner right forearm brushed against the edge ... in the very beginning it didn't look 'cut' more of a fine line scrape but within 24 hours that's what it looked like, plus aluminum is a nasty thing to cut yourself on.

there's more photo's of cut wrists on the net, just google it.... one another mac forum somewhere there's a group of people collecting names or whatever to sue Apple or get them to fix the problem ... again google...

It's an interesting read, and a valid point ... there is no reason to have a 'sharp' edge capable of cutting skin on "any" consumer product, laptop, camera, toaster or TV ...

I'm in the Consumer product design/manufacturing business, it is a flaw, no doubt Steve Jobs and/or some exec's at Apple are concerned about this, and pissed because they overlooked such a simple avoidable problem.

If you're not typing and just using the trackpad I'd bet a large percentage of people's palm of their hand will come into contact with the edge, especially on a 13" because the trackpad is closer to the edge than the 15" due to the size...

I returned that 13" MBP by the way with a photo of the cut enclosed in the box as the person on the phone told me to do, I never heard anything back and it's been a few months ....

I tried a 15" instead, hoping since it's a different size my palm or foreman wouldn't come into contact with the edge as much... but it does, the 15" edges are as sharp as the 13's.

I've bought a bunch of mac's for my company, there's not a person here who won't agree the edges are sharp ...

... and no, I don't have thin skin prone to cuts or anything like that, it's one strong man'ly forearm and Apple's product sliced it good :eek:

[entatlrg]

No. Never has Apple marketed a -laptop- computer. Every single time they refer to what MacBook is, they call it a notebook, because that's exactly what this is. A notebook, not a laptop. You're NOT supposed to use these things on your lap, they're meant for flat, stable surfaces only. That hasn't been a problem with me through 4 MacBook generations (White MB, unibody MacBook, MacBook air, and now MacBook Pro 13). To be honest everyone I know uses their MacBooks on their desks only.

You've GOT to be kidding !!! :eek::eek::eek:

Laptop's / Notebooks whatever you want to call them, people use them EVERYWHERE that's why they bought a portable device !!!

Rediculous.

[dulwichlad]

Bought my new MBP 17" :apple: Bluewater, early Feb 2010... within an hour my wrists slid over the sharp edges when I was surfing... cool thought I, till the loved one pointed out I was bleeding from both wrists, and it was this making the edges easier to move across. :o
Returned the MBP the next day, and was extremely dissapointed at the responce I have got from Apple. :apple:
No one wants to know about the cuts, no one wants to say sorry even... And this is from the company I had thought had The Best customer service ever! :cool:
And... they refused to refund the Credit Card the MBP was bought from... madness... citing Money Laundering issues which is ridiculous, instead refunding my partners a/c. Crazy!
Apple... please get rid of the sharp edges, they are ridiculous, unneccesary and frankly dangerous. I have reduced sensation from disability in my limbs, if it hadnt been noticed by someone I would have got a vein there instead of the skin cuts. And then I would have been really cross!:mad: (and ill)!:(
:mad:
Oh, final point here.. 'Please do not say that it was my typing position that made this a problem... if you do, it is merely showing your ignorance here, not your understanding... thank you'.

[Patrick J]

It has no flash, no multitasking and NO CAMERA. No GOOD. Hang on, what?

[entatlrg]

Bought my new MBP 17" :apple: Bluewater, early Feb 2010... within an hour my wrists slid over the sharp edges when I was surfing... cool thought I, till the loved one pointed out I was bleeding from both wrists, and it was this making the edges easier to move across. :o
Returned the MBP the next day, and was extremely dissapointed at the responce I have got from Apple. :apple:
No one wants to know about the cuts, no one wants to say sorry even... And this is from the company I had thought had The Best customer service ever! :cool:
And... they refused to refund the Credit Card the MBP was bought from... madness... citing Money Laundering issues which is ridiculous, instead refunding my partners a/c. Crazy!
Apple... please get rid of the sharp edges, they are ridiculous, unneccesary and frankly dangerous. I have reduced sensation from disability in my limbs, if it hadnt been noticed by someone I would have got a vein there instead of the skin cuts. And then I would have been really cross!:mad: (and ill)!:(
:mad:
Oh, final point here.. 'Please do not say that it was my typing position that made this a problem... if you do, it is merely showing your ignorance here, not your understanding... thank you'.

Don't hold your breath not getting a response here ... I posted above months ago WITH a photo of the cut on my right wrist ... soon as I did that it was like the thread got blackballed, LOL :rolleyes:

I buy a lot of Apple products for my Company, we have an Apple Corporate Account Rep in California ... I made a point of mentioning the sharp edges to her ... her reply was "really, I've never heard of that before" ... I told her it cut my wrist and she didn't acknowledge a thing I said, just changed the subject ... it's as if it's been covered in a staff meeting and their instructions are to play dumb ...

I'm really busy, so I let it go ... just have to be more careful I guess. But realize this, my wrist got cut not from typing but from sitting here typing then quickly I reached for something on the coffee table ... when I did that my wrist rubbed along the edge and the photo above shows the result after it healed a few days.

Hey, I love Apple's products .... yes, the sharp edge is definitely a turn off, a design or missed thought over true function and comfort/ease of use but I like everything else about my notebook so much I never took the time made a big deal of it.... should I have maybe, it's something that DOES NEED TO BE FIXED.

Fact is, NO consumer product should have an edge that sharp, period.

To round those edges when the aluminum housing is being CNC'd takes NOTHING, it's one of the easiest things to do, for a cost of penny's if anything at all.

PLUS, don't expect to see these sharp edges smoothed out in any future revisions. Why? To do so would admit fault in their previous models being too (dangerously) sharp.

They can invent a MacBook Air, an iPhone and now the iPad ... BUT ... they can't see clear enough to make a line of notebooks without really sharp edges. Life is strange :)

* You and I aren't the only one's who've been cut, google it there's many more.

[phixiuz]

Seriously, stop whining. Fact, these edges are indeed sharp, but I have never cut my wrists yet and I use this laptop a lot. Fact, people who have cut themselves just have a wrong placement of their hands while typing. Even when just using the trackpad, I don't see how you could cut yourself. While using the trackpad for a longtime, I just put/push my thumb against the side of the laptop a bit to the left off the center where the gap is and use the other 1-4 fingers for the trackpad, that is just perfect. I could imagine cutting your wrists on 17" while using the trackpad for a long time since the trackpad is a bit further away from the sharp edges.

[DHart]

The edges are indeed SHARP. And I'm not buying any BS about using "proper" technique... a laptop is used in a wide variety of settings and positions and a rounded top edge would greatly improve the comfort at various user angles.

But no need to get all whacked out about it either. I've had two white MacBooks and sanded edges on both of them... you'd never know it unless you noticed how soft and gentle the edges are as compared to a non-sanded model.

Just last week I bought a new 13" MBP and the aluminum edges on this thing are REALLY sharp. Especially the ends of that indented section in front of the trackpad... YIKES! That's frightful. But again, no worries, a little careful sanding work and they'll be soft and creamy to the touch.

I would never let the sharp edges keep me from using a MacBook/MPB as they are incredible machines. I wouldn't have anything but a MacBook/MacBook Profor a laptop computer.

If the sharp edges bother you, just give them a carefully done sand job and all is wonderful with the world! :D

[kath00]

Hi there,

I just bought my first MBP (switched from Dell) and love the machine but my hands are really hurting me! I have these line marks all over my wrists now. I CAN'T BELIEVE IT! This is the next generation MBP and it STILL has this major design flaw. UGH. I am under my 14 day return but I really don't want to give up a Mac and go back to the PC! I am lost as to what to do.

Anyway, has anyone found a sleeve or something I can place on the computer to protect my hands? I mostly use my laptop on the couch at night to surf the web and do some basic photo editing. It's really bothering me.

Thanks for any and all advice.

Katherine

[MrCheeto]

Typing with proper technique seems to have solved the "problem" for many MB users. I also vote that the edges are not that sharp.

This brings to mind the phallic piercings of ancient Olympians. A little prod, and you snap right back in line. My typing form has excelled since upgrading to the aluminum MacBook, XD

[DHart]

I call B.S. on requiring some "proper technique" approach to using the laptop.

Laptops are used in a wide variety of positions and settings, on a desktop, on a lap, while sitting, laying in bed, lying on the couch, sometimes from a higher position, sometimes low, etc. To say that the solution to the issue is to adopt some sort of "proper technique" is ludicrous. Make the machine adapt to how you want to work; don't let the machine require you to work in some rigid "proper" technique.

Yes, the edges are stupid sharp AND there is a simple solution... requiring TOUGH LOVE!
Here's how I dealt with it.

http://forums.macrumors.com/showthread.php?p=9957344#post9957344

[rockerbsbn]

i heard that if you get like, a speck case, it makes the edges more rounded

[entatlrg]

was extremely dissapointed at the responce I have got from Apple. :apple:
No one wants to know about the cuts, no one wants to say sorry even... And this is from the company I had thought had The Best customer service ever! :cool:


That is correct ... mention it to an Apple employee, store staff or senior service tech the response is "oh really, we've never heard about that before" :rolleyes:

Don't expect a lot of sympathy here either ... why I don't understand ... to some Apple can do no wrong I guess :rolleyes::rolleyes:

[DHart]

Oh, how sweet it is to have rounded edges on a new MacBook Pro!

http://forums.macrumors.com/showthread.php?p=9957344#post9957344

[MrCheeto]

Erm...

Macbook's have an anodized coating right?

And filing that off is not good...right?

Now your edges will discolour and leave black **** all over your wrists...

Good one!

Yup, gotta love it :D

[LinuxSoldier]

Maybe he has REALLY long fingers...

BREAK OUT THE CHAINSAW!!!

Lets not lie to ourselves, you just really REALLY like chainsaws :rolleyes:

[khunsanook]

defenetely a design error.

Honestly, I've never noticed the sharp edges. My wrists never come in contact with them. So perhaps...user error (:eek: duck!).

[MrCheeto]

Indeed.

http://www.halolz.com/wp-content/uploads/2008/04/doing-it-wrong.jpg

[DHart]

Yup, gotta love it :D

Nah.... it's easy to clean aluminum. Have you ever worked with aluminum before?

I do gunsmithing and have worked with bare aluminum frames on 1911's... I've
got one Kimber aluminum frame 1911 with bare edges that has stayed perfect
for years... no worries.

[DHart]

For you guys who don't mind the sharp edges, why are you even here?... why bother to enter a thread where there are those who dislike the sharp edges... just to be buttheads? Yup. Nothin' better to do than be a butthead. Grow up and find something to contribute.

[MrCheeto]

And this election, we can have just one party run. Yup, cuz opposing ideas are just excuses to be Biff, I mean, butt-heads.

[DHart]

And this election, we can have just one party run. Yup, cuz opposing ideas are just excuses to be Biff, I mean, butt-heads.

OK, so... you aren't bothered by the sharp edges. I have no problem with that. You should be happily using your machine and contributing to threads of interest to you.

So why enter threads like this and go out of your way to argue with other people who DO want a softer edge on the computer surface? Really, have you nothing better to do with your time?

[Tom71]

I really tried people. I have the delicate hands of a violinist and flutist so it's not because of my thick skin. I pushed as hard as I could and quickly swiped my finger along the edge of my MBP. NOTHING except a indentation left in my skin that went away in a few seconds. Not cuts, no bruises, nothing.
Be happy that you don't suffer from it. Now go away. Thank you. I hate this "doing it wrong" attitude. Yeah "the product isn't faulted, you're just doing it wrong". All these "ergonomy standards" stem from the 60's and 70's. Fine, explain to me how you lift your palm off when using the trackpad. Again, happy if you don't have the problem but don't tell us wrong just because you don't think it's a big deal. Thank you. No of course, the product can't be faulty because it's from Apple. sheeeesh.

[MrCheeto]

And you can't be using it wrong because you can't be doing it wrong, sheesh.

I guess it's better to let blind be blind.

[Tom71]

And you can't be using it wrong because you can't be doing it wrong, sheesh.

I guess it's better to let blind be blind.
In what way am I blind?

[furious]

When I got my MPB the edges were sharp. But, after a week and a bit of use the edges have rounded off a touch.

My MB never did that. The edges got sharper due to a bur forming on the edge.

[DHart]

It's really amazing that when people say they don't like the sharp edges...

and an internet search will clearly show that there are a LOT of people who would much prefer a rounded edge...

so many other people feel they need to swoop in and declare that these folks just don't know how to "properly" use a laptop computer... pure B.S.

Did they ever think to realize that many people WANT to rest their hands on the computer some or all of the time??? And there's nothing "WRONG" with resting your hand or wrist on your computer. And doing so feels better to many people with a radiused edge vs. a sharp edge.

That's like saying if the reflections of a glossy screen are causing problems for you... you're sitting in the wrong place and need to go sit "properly". Again, B.S. For many people, it's better to have matte so they can more effectively use the machine without being required to have to sit in a "proper" place.

A matte finish screen works better for my image editing when I wish to work in varying environments other than a dark room, wearing black, with a black wall behind me. For me, I prefer the matte screen. If you like glossy, fine by me.

In the same manner, the radiused edge on my MBP is much more comfortable for me to use, to handle, to rest my wrist and hands on when I WANT to rest my wrist on it. Period! I'm not demanding that Apple change anything (though I wish they would). And I'm not badmouthing the machine because of the knife-edges. I'm simply customizing the product to meet my needs better.

There are aspects of computers that some are content with and others are not content with. For the contents to tell the discontents that they just need to change what they're doing is rediculous. Why are some people so narrow minded?

[cyclical]

I think you're being overly sensitive to the opinions of others.

[MrCheeto]

Ok, buddy, I'm resting my arms on my notebook as I type and my wrists and palms rest on the palm rest, (that's amazing, would'a never thought) not the edges. You must have wrists along the complete undersides of your arms or something.

Secondly, if you were using your notebook correctly, you'd say, "oh, that's what they meant, oh that's much better. I shouldn't have been moving my wrists up and down the edge of these notebooks, that's considered doing it wrong." and would have to patch up your so-sure statement. So you carry on doing it wrong, being blind to the not-doing-it-wrong form of doing it.

[DHart]

I think you're being overly sensitive to the opinions of others.

Perhaps so... and moreso when others are insensitive.

Secondly, if you were using your notebook correctly, you'd say, "oh, that's what they meant, oh that's much better. I shouldn't have been moving my wrists up and down the edge of these notebooks, that's considered doing it wrong." and would have to patch up your so-sure statement. So you carry on doing it wrong, being blind to the not-doing-it-wrong form of doing it.

You're a piece of work MrCheeto. Your comments are on the offensive side and I don't know why I'm spending the time to stoop and address them. You and I are best off walking away from this confrontation.

For the record... I use my computer as I choose to use it... there is no right, nor wrong... I'll use it as I see fit. So, MrCheeto, I ask you...if I wish to rest my hands or wrists on my computer from time to time, I will happily do so regardless of what you think is right or wrong. And if I want the edges gone... they will be gone and so they are! Now, what exactly is your business/beef with that??? (That's a rhetorical question... no need for you to answer.)

And as for the sharp edges, you may be perfectly content with them, but whether you realize it or not, not everyone (thankfully) thinks like you do. ;)

[MrCheeto]

Confrontation. LUL

[Tom71]

Ok, buddy, I'm resting my arms on my notebook as I type and my wrists and palms rest on the palm rest, (that's amazing, would'a never thought) not the edges. You must have wrists along the complete undersides of your arms or something.

Secondly, if you were using your notebook correctly, you'd say, "oh, that's what they meant, oh that's much better. I shouldn't have been moving my wrists up and down the edge of these notebooks, that's considered doing it wrong." and would have to patch up your so-sure statement. So you carry on doing it wrong, being blind to the not-doing-it-wrong form of doing it.
OH no, I think he meant me with that. I'm the blind one. ;)

Mr Cheeto, you're just so wrong in any possible aspects that it hurts. Again, I'm happy if you don't have a problem and everything works for you but that's not what a lot of others feel. And we're not doing it wrong, simply as that. Besides you haven't explained to me how you lift your palms off the trackpad when using it "the correct way".

It's sad :( Anyway I wish I wouldn't respond to this because you simply will not let go anyway. It feels like telling someone their religion is wrong. There is no arguing with you other than you say I do it wrong and I say I don't do it wrong. Best if you don't visit this thread anymore because this is simply a thread for people who do have a problem and seeking solutions, from others that suffer from the same, than some people telling them they're full of it.

[MrCheeto]

How to use the trackpad without your wrist resting on the edge? Um...don't detach your hand from your wrist?

Honestly, of that's even a problem for you, you must have elastic appendages.

There was a thread here where several people illustrated how to use a trackpad, and all were similar and not-doing-it-wrong. Sad that such a simple concept needs illustrating, but then look at the current "soveriegn" of America and apple slices in our Happy Meals.

[DHart]

Tom71.... he's a candidate for the ignore feature. Don't feed him either. ;)

[Tom71]

Tom71.... he's a candidate for the ignore feature. Don't feed him either. ;)

Looks like it :( Thanks for the tip, didn't know there is an ignore list...

[MrCheeto]

Kids, I almost lul'd.

Take a hint.

http://grab.by/grabs/0ef8250c328dd46f7ec6cce86d104a5c.png

[Tom71]

-
This message is hidden because MrCheeto is on your ignore list.
-

;)

[MrCheeto]

LUL, but nice try.

Children can be so childish :P

[mishidpfoc]

hi there,

I too faced same situation at some point of time. Even my friend, he has got his left hand seriously wounded by Mac.

What I did was I contacted my dealer and get it replaced with a brand new one having less sharpened razor.

[Pagga]

I want smoother edges to!

[jamieob]

My wrists have been killing me.

Solution for a white macbook 13 inch:

A rough nail file, a smooth nail file and some metal polish.

Take the edge off with the rough file moving left and right along the sharp edge, keep the file at a 45 degree angle. This will feel and look pretty bad but don't worry. You want to create a 45 degree bevelled edge. Then use the smooth nail file to round the edges rocking backwards and forwards. Try to keep the amount you shave off even along the whole edge.

Keep testing out the edge to see if its comfortable. Once you are happy, dab on a small amount of metal polish on a clean smooth rag or some kitchen towel and buff the edge as fast and as hard as you can. This will get the plastic nice and smooth and restore it to the gloss finish.

Personally I doubt this would invalidate your warranty as nobody would notice that you had done it unless you pointed it out.

It makes a massive difference and now I can type and use the track-pad without any pain. You can also use the metal polish to polish scratches out of the rest of the case. It reduces the gloss finish a little, but it's far superior to a scratched gloss finish - and new scratches show up less.

[MrCheeto]

While we're at it, can you post out how to round the tips of a fork? There are people that have a problem eating with forks, as they sometimes stab the roof of their mouth.

I know I should tell them how to use a fork, but I think it's just better to let them be and, instead, take every fork to a grinder.

NOBODY should ever have to learn proper technique, it's such a burden.

[Bosmonster]

I have the same problem with the 15" MBP. When it's on my lap or some other soft surface and I use the keyboard, my wrists are on the edges.

I find it most noticable however when playing games. I've been playing HL2 for a while now and after playing a bit it's almost like i've been trying to slit my wrist on my left hand because of the WASD. All red.

The edges are sharp.

[atb35]

I completely know what you mean when you talk about the sharp edges. However, I've avoided the problem by putting a case on my mac book. I have the Speck clear plastic case. It has a rim that goes around and covers up the sharp edge just enough so that it doesn't bother me. It's also nice because it protects your laptop and isn't something permanent.

[DHart]

It's been 8 months since I bought my aluminum 13" MBP and sanded the edges round. No failures of any kind due to this, no tarnishing of any kind, nothing but a perfectly wonderful result. The pinheads who cried foul on softening the edges to create a more comfortable computer had nothing better to do than to be contrary, argumentative, and defensive.

Now this week I just traded in two of my 13" white MacBooks at an Apple dealer for a new i7 15" MBP. Both of the MacBooks had sanded edges as well. Dealer was thrilled with the condition of the machines and gave me top dollar for them. Not a word about the softened edges. I got $500 apiece on trade for the 2.0GHz CD and 2.2 C2D white MacBooks toward my new i7 15" MBP.

As for my 13" aluminum MBPro with rounded edges... it becomes my wife's laptop now. She'll use it for another year or so and then I'll pass my i7 on to her and we'll move the 13" on out.

And I will soften the edges of my new i7 MBP machine just like I have my last three MacBooks. Works great for me and makes for a more comfortable machine to use in various positions, in bed, on a lap, yada yada.

For those who don't mind the sharp edges, fine. Keep on keepin' on and enjoy your machine. Nothing for you to stop here for. For those who want to put the machine is a cover of some sort... fine with that too. For others, soften the edges if you wish to. Nothin' wrong with that either!

[kazmac]

Never mind the above folks.

My wrist is killing me after testing the MBPs and MBAs. It's not worth the physical expense to go this route. I really wish Apple would remodel their notebooks and laptops with rounded edges. They'd sell even more.

As for me, back to the original plan: Mac Mini when refreshed.

[binary10]

Sharp edges - It sounds just like a neat way of selling more wireless keyboards, trackpads and mice.... just like I ended up doing. doh.

and why else would they design a laptop in a light rest plate and trackpad which makes you feel like you have the most grubby hands on the planet !

It's so nice but oh so wrong.

[mehanika]

It is indeed a lame issue, i have it myself.

But i have learned myself to type diffrenly, actually not worse - just diffrent, so i avoid the edge..

[wikus]

Does the use of an Incase Hardshell case alleviate the sharp edges problem?

[ranbo]

I had the same problem: Annoying sharp edge on aluminum unibody MacBook Pro. Since the body is solid aluminum, I risked sanding the front edge with some fine grit sandpaper (400 or 800). I made very sure to clean off the dust such that it wouldn't get in the keyboard or track pad.

It worked like a charm. The edge now feels pleasantly smooth, and you couldn't tell by looking at it that anything had been done, unless I pointed it out and you looked really close. I left the side edges sharp to illustrate to people the difference. I didn't "round" the edges--just dulled the sharp edge. It only took about 30 seconds.

One forum I posted to replied with the comment "Way to man up and sand your laptop!"

Obviously this wouldn't be as safe a thing to do with most laptops (painted; plastic; etc.). But with a solid aluminum body, it turns out to be a very safe and effective solution that costs a few cents.

I would highly recommend it. Putting on wrist guards or any other solution is way too big a hassle, and this worked great.

I just can't believe Apple doesn't sand the edges before they assemble the laptops in the first place.

[DHart]

I had the same problem: Annoying sharp edge on aluminum unibody MacBook Pro. Since the body is solid aluminum, I risked sanding the front edge with some fine grit sandpaper (400 or 800). I made very sure to clean off the dust such that it wouldn't get in the keyboard or track pad.

It worked like a charm. The edge now feels pleasantly smooth, and you couldn't tell by looking at it that anything had been done, unless I pointed it out and you looked really close. I left the side edges sharp to illustrate to people the difference. I didn't "round" the edges--just dulled the sharp edge. It only took about 30 seconds.

One forum I posted to replied with the comment "Way to man up and sand your laptop!"

Obviously this wouldn't be as safe a thing to do with most laptops (painted; plastic; etc.). But with a solid aluminum body, it turns out to be a very safe and effective solution that costs a few cents.

I would highly recommend it. Putting on wrist guards or any other solution is way too big a hassle, and this worked great.

I just can't believe Apple doesn't sand the edges before they assemble the laptops in the first place.

I've filed and sanded the edges on two white MacBooks (a few years ago) and more recently two aluminum MacBook Pros (13" and 15")... wonderful result on them all! And will do it again on my soon-to-arrive 17" MBP!