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Mail Keeps Forgetting my Password
- Thread starter adk
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Mitthrawnuruodo
Moderator emeritus
Most likely your mail provider's server(s) have a hiccup, are busy or (temporarily) down... happens all the time on a couple of my accounts, close to never on others... nothing to worry about, when it happens, just click cancel and wait 5 minutes then check mail again.
think i've found the solution.....
it seems that the problem lies with the keychain application not storing the password. after having looked at a few forums discussing the same problem my solution was to delete the keychain details for your mail accounts & re-enter all of the access & password info:
go to "keychain Access" (in your utilities folder)
type "mail" in the search window. this will bring up the keychains relating to your mail accounts.
find your mail account & delete it.
go to: file/new password & create a new keychain.
type your incoming mail server details in the "keychain item name" box. make sure you prefix it with http:// as this will signify it as an internet password.
under account name type your mail user name.
add your password in the "password" field.
click add, then close.
quit keychain.
the next time you open mail, you'll be prompted to add the password in again, although this time the details will be retained. check this by restarting mail. it should automatically start downloading any mail from your server.
good luck!
it seems that the problem lies with the keychain application not storing the password. after having looked at a few forums discussing the same problem my solution was to delete the keychain details for your mail accounts & re-enter all of the access & password info:
go to "keychain Access" (in your utilities folder)
type "mail" in the search window. this will bring up the keychains relating to your mail accounts.
find your mail account & delete it.
go to: file/new password & create a new keychain.
type your incoming mail server details in the "keychain item name" box. make sure you prefix it with http:// as this will signify it as an internet password.
under account name type your mail user name.
add your password in the "password" field.
click add, then close.
quit keychain.
the next time you open mail, you'll be prompted to add the password in again, although this time the details will be retained. check this by restarting mail. it should automatically start downloading any mail from your server.
good luck!
You know, its more likely that the account is locked via another device - say your iPhone checking the same mailbox.
It happens to me ALL the time and like the first poster said - give it 5 mins and it will clear its self. For what its worth Windows systems does the same thing...
It happens to me ALL the time and like the first poster said - give it 5 mins and it will clear its self. For what its worth Windows systems does the same thing...