View Full Version : Ipod 3g 20 gb freezes when downloading songs from Itunes

Jun 28, 2006, 09:24 AM
I have a 3g 20gb ipod that is freezing when downloading/updating in Itunes. Then it gives an error message about a door being open on the drive (the ipod drive). Has anyone ever encountered this problem? I have a pc and I formatted the hdd and restored it and updated it. Hope someone has any help.


mad jew
Jun 28, 2006, 09:38 PM
Did you restore the PC or the iPod's firmware? If you haven't already, I'd try restoring the iPod firmware using the latest iPod Software Updater (http://www.apple.com/ipod/download/). :)

Jun 30, 2006, 08:22 AM
Yeah, I restored and updated it with the latest but it still freezes after a couple songs...and says a door is open on the ipod...Is confusing the heck out of me. I thought that could be fixed by a format, restore, and update.

mad jew
Jun 30, 2006, 08:37 PM
Is there another computer you could test the iPod on? Is your PC having issues with other peripherals? :)

Jul 6, 2006, 07:11 AM
Tried it on my other computer but it does the same thing...guess I am going to sell the hard drives if I can't get them fixed...Just wish I could fix them...Could I run a scan disk utilty program to check the drive for errors then fixes them? Guess I'll try it. Any help is greatly appreciated.

mad jew
Jul 6, 2006, 10:39 PM
Yeah, that's a good idea. Run a scan disk or disk check app over them to see if it can fix any problems. I don't know of any good apps for Windows to do this though, sorry. :o

Jul 7, 2006, 01:16 PM
Yeah I'll try that and let you know how it goes....battery needs a good charge so it may be later today...thanks.

Jul 13, 2006, 01:41 PM
Hey sorry haven't gotten back til now...had a death in the family.

Any way. Ran a scan disk program and it went through and didn't come up with any error notifications. Did a defrag and no problems there. Guess I will have to go buy a new cable and try that. Then, if no ideas come around, I will sell the hard drive. I now have two hard drives, a 10 gb and a 20 gb that both freeze when downloading, and a dead 15 gb hard drive. It sucks.

Hope someone out there has some help.

If anyone knows how to go through a hard drive and refurbish it, maybe they could give me some instruction on how to refurbish a dead hard drive that would be cool. I am pretty cool when working with electronics...anti static work area and all, plus a general know how.


mad jew
Jul 13, 2006, 09:35 PM
I'm sorry to hear about the death. :(

For all intents and purposes, refurbishing the drive is impossibly hard without the right tools and some serious experience. Maybe look into getting a Flash-based iPod since they're relatively more durable in terms of their storage medium. :)