Hi all,
I just purchased a brand-new Macbook (black). It's replacing a trusty iBook and joining a family of Apple products in my house.
Having a problem, though, reading discs. So far the new MacBook keeps rejecting CD's that I didn't burn. I've tried both the digital camera installer software and MS Office 2004 cd's. I insert the disc, but the icon never shows up on the desktop and the computer never successfully reads the disc.
It makes two or three attempts-- I can hear the drive trying to spin up-- but then it stop and ejects the disc. I tried a CD I made that has documents on it in the drive and it works smoothly, and the MS Office 2004 disc works fine in the Mac Mini I'm typing this from.
Ran software update, updated prebindings, etc etc. Should I take it back to the store tomorrow? Will they replace it or send it in? This is the first time I've had trouble with a brand new Mac and I'm bummed.
Help!
I just purchased a brand-new Macbook (black). It's replacing a trusty iBook and joining a family of Apple products in my house.
Having a problem, though, reading discs. So far the new MacBook keeps rejecting CD's that I didn't burn. I've tried both the digital camera installer software and MS Office 2004 cd's. I insert the disc, but the icon never shows up on the desktop and the computer never successfully reads the disc.
It makes two or three attempts-- I can hear the drive trying to spin up-- but then it stop and ejects the disc. I tried a CD I made that has documents on it in the drive and it works smoothly, and the MS Office 2004 disc works fine in the Mac Mini I'm typing this from.
Ran software update, updated prebindings, etc etc. Should I take it back to the store tomorrow? Will they replace it or send it in? This is the first time I've had trouble with a brand new Mac and I'm bummed.
Help!
