View Full Version : Well that only lasted 24 hours...
Flyinace2000
Sep 22, 2006, 06:01 AM
My 24" iMac is dead.
Called Apple care ebcause i was having 2 issues. Stuck pixels and the computer buzzed when the brightness was not at 100%. But for some reason during the call the machine decided to stop working all together. It just blinks at me. So its going back and they are sending me a new one. Sucks because i just got everything set up. iTunes was downloading podcasts and windows was installed with games ready to go. So sad. :-(
Pressure
Sep 22, 2006, 06:13 AM
Better now than in 15 days and outside the 14 day return period but yeah, it sucks. Sorry to hear about your troubles.
generik
Sep 22, 2006, 06:22 AM
The Blinking LED of Death seems to be quite common among iMacs, I found a Youtube video with quite a few affected.
Flyinace2000
Sep 22, 2006, 06:25 AM
The Blinking LED of Death seems to be quite common among iMacs, I found a Youtube video with quite a few affected.
At first i thought it was just poorly seated ram, but after to re-seating it still happened. O well. Time to go drop off this beast at FedEx and go back to hitting th refresh button at fedex.com every 5 minutes until the new one gets here.
YAY FOR BEING AN EARLY ADOPTER!!!
mrgreen4242
Sep 22, 2006, 10:55 AM
Better now than in 15 days and outside the 14 day return period but yeah, it sucks. Sorry to hear about your troubles.
If the machine is BAD you have the entire first year to get it repaired/replaced. The 14 day return period is simply the window in which you can return it for a refund for any reason (minus a restocking fee, and as long as it's not a CTO).
n-abounds
Sep 22, 2006, 11:01 AM
Hey, I just got my 17" iMac, and one of the pixels is dead. I wouldn't usually mind, but it's in a place where it shows if I'm playing any movie. It's bright green, so it can get quite infuriating.
Anyways, some Q's...
1. Will the fact that I have one dead pixel make it more likely that I will have others?
2. Will Apple repair this for free?
2. When should I get it repaired? I really want to be able to keep it for a while, since I'm at school right now and it would be a major inconvenience to ship/bring it anywhere. I have Applecare on it.
Flyinace2000
Sep 22, 2006, 11:11 AM
Hey, I just got my 17" iMac, and one of the pixels is dead. I wouldn't usually mind, but it's in a place where it shows if I'm playing any movie. It's bright green, so it can get quite infuriating.
Anyways, some Q's...
1. Will the fact that I have one dead pixel make it more likely that I will have others?
2. Will Apple repair this for free?
2. When should I get it repaired? I really want to be able to keep it for a while, since I'm at school right now and it would be a major inconvenience to ship/bring it anywhere. I have Applecare on it.
Yesterday before the whole machine died the tech said i would have to bring it to a store to get it fixed. Stuck pixels are a sticky subject (oh snap!) since a certain amount of them are "Acceptable". But its a case by case basis. My Tv has one stuck on blue but i only see it if i get 5 inches from the screen. My iMac had 4! and they were annoying.
mrgreen4242
Sep 22, 2006, 12:52 PM
Hey, I just got my 17" iMac, and one of the pixels is dead. I wouldn't usually mind, but it's in a place where it shows if I'm playing any movie. It's bright green, so it can get quite infuriating.
Anyways, some Q's...
1. Will the fact that I have one dead pixel make it more likely that I will have others?
2. Will Apple repair this for free?
2. When should I get it repaired? I really want to be able to keep it for a while, since I'm at school right now and it would be a major inconvenience to ship/bring it anywhere. I have Applecare on it.
Well, usually one or two or even more isn't considered a bad panel, but if it's right in the middle or something like that you should, as suggested, bring it into an Apple store and they might replace it for you.
speakerwizard
Sep 22, 2006, 01:22 PM
sad to hear about ya problems, im currently awaiting my 24 incher (due to upgrades) and i must admit its my first mac purchase (out of 5) that im worried about as its my just to intel and ive heard soooo much bad news :s fingers crossed
fall3n
Sep 22, 2006, 01:37 PM
bummer man, just a bad apple off the tree :( (yes, pun in tended) I honestly feared the same with mine, but fortunately didn't have to suffer. I feel for you man, what a tease.
thechris69
Sep 22, 2006, 06:06 PM
The Blinking LED of Death seems to be quite common among iMacs, I found a Youtube video with quite a few affected.
Can you post a link of this please???
Question: I heard stories of people who have had stuck pixels on the PSP screens, and they did some sort of screensaver that blinked a lot of colours and the pixels "came back to life" do they have these screensavers and do they work???
Another Question: This might be a stupid question, but is it possible to make a flat panel display without pixels?
Flyinace2000
Sep 22, 2006, 06:37 PM
Can you post a link of this please???
Question: I heard stories of people who have had stuck pixels on the PSP screens, and they did some sort of screensaver that blinked a lot of colours and the pixels "came back to life" do they have these screensavers and do they work???
Another Question: This might be a stupid question, but is it possible to make a flat panel display without pixels?
There is a video that flashes green blue red over and over again. I ran that for 12 hours and it didn't help.
Pixels: Everything you see on a computer is made of pixels. LCD's get their resolution for pixels. go read up over at wikipedia.
fitinferno
Sep 23, 2006, 08:16 AM
Can you post a link of this please???
Question: I heard stories of people who have had stuck pixels on the PSP screens, and they did some sort of screensaver that blinked a lot of colours and the pixels "came back to life" do they have these screensavers and do they work???
Another Question: This might be a stupid question, but is it possible to make a flat panel display without pixels?
Lol, I totally wanted to see the video as well. All I found was this: http://www.youtube.com/watch?v=PaVPWOzC6WM
I second the idea of a link the the vid referenced.
iMeowbot
Sep 23, 2006, 08:32 AM
Another Question: This might be a stupid question, but is it possible to make a flat panel display without pixels?
Not with an LCD or LED. The flattish CRTs could certainly do that, but historically vector displays tended to be limited to fairly simple figures.
Flyinace2000
Sep 23, 2006, 09:03 AM
http://www.jeffpatch.com/movies/M4V56052.MP4.zip
This is the video i used. It didn't work for my8 but YMMV
Spanky Deluxe
Sep 23, 2006, 09:39 AM
You could try this for stuck pixels. I haven't had much success with it in the past but others have: http://www.apple.com/downloads/dashboard/status/pixelfix.html
Flyinace2000
Sep 23, 2006, 11:14 AM
You could try this for stuck pixels. I haven't had much success with it in the past but others have: http://www.apple.com/downloads/dashboard/status/pixelfix.html
Either way its ona fedex truck on its way back to RMA heaven, destine for the refurb pages of apple.com
I am not sure whats worse, waiting for the first one coming from China or waiting for the replacement. :-(
gloss
Sep 23, 2006, 11:46 AM
There is a video that flashes green blue red over and over again. I ran that for 12 hours and it didn't help.
Pixels: Everything you see on a computer is made of pixels. LCD's get their resolution for pixels. go read up over at wikipedia.
I'm pretty sure LCoS screens don't have 'pixels' per se. There's a defined resolution, but if you get really close to the screen you just see little blobs of color. No screen door effect.
And OP, I'm sorry for your loss. Good luck on the new machine.
iMeowbot
Sep 23, 2006, 12:01 PM
I'm pretty sure LCoS screens don't have 'pixels' per se. There's a defined resolution, but if you get really close to the screen you just see little blobs of color. No screen door effect.
Yeah, there is a grid of pixels, it's just that the borders are hidden by a combination of the close spacing and the reflection.
orangezorki
Sep 23, 2006, 04:38 PM
Every dot of colour on a computer screen is a pixel. Any digital image is composed of pixels. Pixels are here to stay!
David
Flyinace2000
Sep 27, 2006, 07:45 AM
Old one whipped back last friday and the new one just left China this morning. Its bening shipped via 2 day fedex. Please, please, please get here on friday.
beatsme
Sep 27, 2006, 10:18 AM
Another Question: This might be a stupid question, but is it possible to make a flat panel display without pixels?
OLED (http://en.wikipedia.org/wiki/Organic_light-emitting_diode) seems like a world-beater, but I felt the same way about X3 (http://www.foveon.com/article.php?a=67) technology for digital cameras, and thus far not much has happened.
Neat ideas though...
iGary
Sep 27, 2006, 10:21 AM
DOA is better than DL (death later).
Flyinace2000
Sep 27, 2006, 02:40 PM
If it shipped today at 2:40pm from Shanghai (or sometime before 7am our Eastern time). It is being shipped via FedEx Express 2 day, will i get it on friday or monday?
xfiftyfour
Sep 27, 2006, 03:35 PM
Hey, I just got my 17" iMac, and one of the pixels is dead. I wouldn't usually mind, but it's in a place where it shows if I'm playing any movie. It's bright green, so it can get quite infuriating.
Anyways, some Q's...
1. Will the fact that I have one dead pixel make it more likely that I will have others?
2. Will Apple repair this for free?
2. When should I get it repaired? I really want to be able to keep it for a while, since I'm at school right now and it would be a major inconvenience to ship/bring it anywhere. I have Applecare on it.
if the pixel is perpetually one color, then it's not dead, it's stuck. in the case that apple refuses to fix it for you, try massaging it out - i've revived many a stuck pixel!
Shadow
Sep 27, 2006, 03:35 PM
DOA is better than DL (death later).
It is better to have loved and lost than to have never loved at all!
nagromme
Sep 27, 2006, 03:44 PM
If it shipped today at 2:40pm from Shanghai (or sometime before 7am our Eastern time). It is being shipped via FedEx Express 2 day, will i get it on friday or monday?
Paste the tracking # into Safari's Google bar and press Return :)
Flyinace2000
Sep 27, 2006, 04:43 PM
Paste the tracking # into Safari's Google bar and press Return :)
They do not show a delivery date yet. Last time they delivered a day early.
Chrispy
Sep 27, 2006, 06:04 PM
I just got my 20" imac today and it came with a dead pixel, loose screen (not attached to the frame on the entire right side) and back backlighting. Already setup a refund with amazon.com. Seasoned macrumors members probably remember me as the guy with horrible Apple luck. This is literally my 15th Apple computer to come with a problem with the screen... almost every single time pixel issues. I tried all the fixes but none of them work. I'm soooo pissed off. I hate to say this, but since Apple does not make a headless iMac I'm probably going to call it quits with Apple. They just don't make a good product. And I'm not selling out for a macpro... and the mini is underpowered.
EDIT: Make that two dead pixels (yes dead not stuck). New one is dead center in the screen GRRR
Hardsheller
Sep 27, 2006, 06:34 PM
My 24 inch came with 8 stuck pixels. Apple refused to replace it, but they said they would replace the screen for me. As soon as the local Apple store gets my replacement screen in, they're going to perform the repair. The 6 of the stuck pixels weren't bad - it's the two BRIGHT green ones that were very annoying - especially when you go to a black screen.
Chrispy
Sep 27, 2006, 06:49 PM
My 24 inch came with 8 stuck pixels. Apple refused to replace it, but they said they would replace the screen for me. As soon as the local Apple store gets my replacement screen in, they're going to perform the repair. The 6 of the stuck pixels weren't bad - it's the two BRIGHT green ones that were very annoying - especially when you go to a black screen.
Your computer came with 8 stuck pixels and they would not replace it. That is a load of bull right there. This is why I buy my macs from resellers so I actually have a chance of returning if I have a problem without being hassled as much. Sorry to hear about your problem!
Flyinace2000
Sep 27, 2006, 07:08 PM
Your computer came with 8 stuck pixels and they would not replace it. That is a load of bull right there. This is why I buy my macs from resellers so I actually have a chance of returning if I have a problem without being hassled as much. Sorry to hear about your problem!
They should replace that. Call them again and be firm!
Hardsheller
Sep 27, 2006, 08:07 PM
Your computer came with 8 stuck pixels and they would not replace it. That is a load of bull right there. This is why I buy my macs from resellers so I actually have a chance of returning if I have a problem without being hassled as much. Sorry to hear about your problem!I spent hours on the phone with them and at the store - no amount of pleading or firmness worked. I don't want to take a hit on the restocking fee. Some battles are just not worth fighting - I can't handle any more stress over this issue - so I'll just take my screen replacement and try to be happy.
Flyinace2000
Sep 27, 2006, 08:19 PM
I spent hours on the phone with them and at the store - no amount of pleading or firmness worked. I don't want to take a hit on the restocking fee. Some battles are just not worth fighting - I can't handle any more stress over this issue - so I'll just take my screen replacement and try to be happy.
Just ask to talk to a manager when yo ucall apple care if the rep is not giving you what you want. It works wonders.
-Will
nagromme
Sep 27, 2006, 09:49 PM
I just got my 20" imac today and it came with a dead pixel, loose screen (not attached to the frame on the entire right side) and back backlighting. Already setup a refund with amazon.com. Seasoned macrumors members probably remember me as the guy with horrible Apple luck. This is literally my 15th Apple computer to come with a problem with the screen... almost every single time pixel issues. I tried all the fixes but none of them work. I'm soooo pissed off. I hate to say this, but since Apple does not make a headless iMac I'm probably going to call it quits with Apple. They just don't make a good product. And I'm not selling out for a macpro... and the mini is underpowered.
EDIT: Make that two dead pixels (yes dead not stuck). New one is dead center in the screen GRRR
I would tell you not to be superstitious and give up on a great OS that's going places.... but 15 bad screens? I'd be looking at Linux myself! :o I do think Apple has a mid-range headless in the works. Wait for that... and find out what supplier(s) Apple uses for their screens, and buy a display that does NOT use those suppliers!
Sacrificing a goat may help too.
I spent hours on the phone with them and at the store - no amount of pleading or firmness worked. I don't want to take a hit on the restocking fee. Some battles are just not worth fighting - I can't handle any more stress over this issue - so I'll just take my screen replacement and try to be happy.
What's wrong with a screen replacement? (As long as you have an Apple Store nearby to do it--and assuming you're not jinxed like Chrispy!) It costs Apple a lot of money to turn an entire new computer into a refurb, when really just one part needs to be fixed under warranty.
Chrispy
Sep 27, 2006, 10:02 PM
Haha I really am jinxed. I actually had Apple Corporate call me a few months back to see why I had so many computers returned. They were surprised when they checked the records and saw that a tech had indeed verified many of them haha.
Macky-Mac
Sep 28, 2006, 01:25 AM
Haha I really am jinxed. I actually had Apple Corporate call me a few months back to see why I had so many computers returned. They were surprised when they checked the records and saw that a tech had indeed verified many of them haha.
well, you're doing the rest of us a favor by being the one that's like a magnet for bad computers......just know that we appreciate it since it improves the odds that we'll get a good one
Chrispy
Sep 28, 2006, 08:51 AM
well, you're doing the rest of us a favor by being the one that's like a magnet for bad computers......just know that we appreciate it since it improves the odds that we'll get a good one
I'm glad I can be of service ;)
SkyBell
Sep 28, 2006, 03:39 PM
*sigh* this is why I use CRT. Well except on Laptops. and on one of my laptops i have 1 bright green and 2 red stuck pixels on it. the other is black and white, and I can assure you that if that screen ever got a dead green pixel (although since it's black and white, i dont no if thats possible) I would throw it out in a seconed. Because at least you have color on these things to distract you :D
And they do have flat panel CRT monitors you know...
Flyinace2000
Sep 29, 2006, 07:19 PM
Replacement arrived today. A day ahead of schedule :-D. I am installing OSX now and will report back soon about pixels and buzzing.
-Will
SkyBell
Sep 29, 2006, 07:41 PM
You know, now that I read my last post, I'm beginning to realize it didn't make much sense...:o
Anyway, hope it all goes well for you.
Flyinace2000
Sep 29, 2006, 09:30 PM
You know, now that I read my last post, I'm beginning to realize it didn't make much sense...:o
Anyway, hope it all goes well for you.
So far no dead pixels, but the weird buz is still there.
MacProGuy
Sep 30, 2006, 02:49 AM
I'm lucky I don't have any stuck pixels. I'm very much like you are... even one dead pixel would drive me nuts... I haven't had a machine this perfect in a looooooong looooooong time :)
Maybe yours will settle in?
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