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View Full Version : Programs have a black border, please help.



cwedl
Oct 10, 2006, 04:03 PM
Hi Guys/Gals

my friends been having a problem with Mac osx, all the programs when open have a black outline to them, these haven't been there before, my first reaction would be the shadow of the windows, but she says its not, what could this be? it seems to outline each program with a dark border.


mkrishnan
Oct 10, 2006, 04:25 PM
Check Universal Access to make sure nothing is turned on that wasn't previously turned on. Otherwise get and post a picture....
WildCowboy
Oct 10, 2006, 04:31 PM
Sounds a bit like VoiceOver, which can accidentally turned on by hitting Command-F5. But the VoiceOver places a black box around buttons, text fields, etc...not whole windows. But see if that's what she means. Otherwise a screenshot would help immensely.
cwedl
Oct 11, 2006, 04:56 AM
he is the screen shot, thanks guys
cwedl
Oct 11, 2006, 04:59 AM
sorry here is a better picture
cwedl
Oct 11, 2006, 02:39 PM
any help guys? thanks

the macs been restarted a few times still comes up
mrichmon
Oct 11, 2006, 02:48 PM
any help guys? thanks

the macs been restarted a few times still comes up

As another poster pointed out, it looks like "Voice Over" has been enabled. To check, open the System Preferences, click on "Universal Access". Look at the "Seeing" tab and ensure that "VoiceOver" is turned off.
WildCowboy
Oct 11, 2006, 02:49 PM
Does it follow her cursor around? There was an issue (http://forums.macrumors.com/showthread.php?t=238693) with that happening with the latest 10.4.8 update...it's a Universal Access zoom issue that is easily fixed. Maybe something there is causing a problem.

As another poster pointed out, it looks like "Voice Over" has been enabled. To check, open the System Preferences, click on "Universal Access". Look at the "Seeing" tab and ensure that "VoiceOver" is turned off.

It doesn't really look like VoiceOver, since that outlines discreet items like buttons and pull down menus...at first glance, this doesn't seem to be related to the content of the page. Interesting...
mrichmon
Oct 11, 2006, 03:06 PM
It doesn't really look like VoiceOver, since that outlines discreet items like buttons and pull down menus...at first glance, this doesn't seem to be related to the content of the page. Interesting...

On Applications with hidden button elements VoiceOver at times will highlight the hidden and inactive buttons. I should probably has phrased it as "it looks like it could be VoiceOver going wrong". :)

Anyway, checking if VoiceOver is enabled is a simple check to perform.
cwedl
Oct 11, 2006, 03:18 PM
Does it follow her cursor around? There was an issue (http://forums.macrumors.com/showthread.php?t=238693) with that happening with the latest 10.4.8 update...it's a Universal Access zoom issue that is easily fixed. Maybe something there is causing a problem.



It doesn't really look like VoiceOver, since that outlines discreet items like buttons and pull down menus...at first glance, this doesn't seem to be related to the content of the page. Interesting...

You are the best!!!! Thank you sooooo Much!!!
cwedl
Oct 12, 2006, 03:21 AM
In the end it was command F5 that sorted the problem out, voice over! Thanks everyone that helped.