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Kingsly
Oct 13, 2006, 10:02 PM
Okay, my moms 20" intel iMac is having weird issues. It refuses to import pictures and does strange things with them. Oh, did I mention that its about as slow as her pervious 400mhz G4?

Genius bar told us it was the aftermarket RAM, which has since been replaced with a whole different (and more expensive) brand. NOTHING. :mad:

I suspect logic board problems.

Anyways, she CANNOT live without her iMac (work ceases to exist w/o it –she is a photographer!).

I need to call AppleCare tomorrow and deal with this once and for all. I *hope* I can get her a loner (or just get it replaced)

Thoughts? :o


emptyCup
Oct 13, 2006, 10:27 PM
I need to call AppleCare tomorrow and deal with this once and for all. ... Thoughts? :o

When did this start? Any hardware or software additions right before it happened? You could try doing a clean install of the system (since Apple will probably do this). And, yes, you definitely should call Applecare. Good luck.
Kingsly
Oct 13, 2006, 10:29 PM
It was just random. The computer began acting funny, stopped importing pics, and slowly degraded speed-wise. :(
beatsme
Oct 13, 2006, 11:18 PM
It was just random. The computer began acting funny, stopped importing pics, and slowly degraded speed-wise. :(

check out the activity monitor and see if there are any active processes that are hogging CPU time and memory allocation. If so, kill those processes. If not, try creating a new user account and logging in with that.
Kingsly
Oct 14, 2006, 01:32 AM
Seriously, I've tried it all. I am sticking to my logic board theory. Its bad... deteriorating as the minutes go by... :( :mad:

Hopefully Apple will replace it, as this is the second bad iMac we've gotten and she cant afford to be without one for even a day.
eRondeau
Oct 14, 2006, 02:41 AM
Did you repair permissions? Better yet, download OnyX and let it run one of the standard maintenance routines. And just to be safe, unplug any FW/USB devices and then reboot, then run OnyX. Sometimes FW/USB devices can cause some weird issues.
Kingsly
Oct 14, 2006, 03:02 AM
Done it and done it. Haven't tried OnyX though.
beatsme
Oct 14, 2006, 03:14 AM
Seriously, I've tried it all. I am sticking to my logic board theory. Its bad... deteriorating as the minutes go by... :( :mad:

Hopefully Apple will replace it, as this is the second bad iMac we've gotten and she cant afford to be without one for even a day.

did you try to reset the firmware? might be worth a shot...
Kingsly
Oct 14, 2006, 03:16 AM
did you try to reset the firmware? might be worth a shot...
I would... but Apple locked me out of EFI... I miss the good 'ol days of Open Firmware... :o
generik
Oct 14, 2006, 03:19 AM
Sounds like a spyware problem, what OS are you running on that iMac?
Kingsly
Oct 14, 2006, 01:16 PM
^^
OSX.

Never used BootCamp or parallels. Don't use *any* microsoft software.

EDIT: going to the Apple store now... wish me luck and direct all that good RDF energy my way! ;)
Paul S
Oct 18, 2006, 05:16 PM
What's the update on this? Did you get the problem resolved?
imacintel
Oct 18, 2006, 06:23 PM
Sounds like a spyware problem, what OS are you running on that iMac?
:rolleyes: