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View Full Version : Software Update causes Sys Preferences to Quit




erickkoch
Apr 12, 2003, 01:46 AM
I'm not sure why but I've noticed for about 4 weeks now that whenever I run my Software Update from the System Preferences menu, the System Preferences quits with the message,

"The application System Preferences has unexpectedly quit".

I've tried the Disk Repair utility, and used Norton software to fix any disk problems but nothing works. The last OSX update required that I go to the Apple website and manually update my software to 10.2.5. I used to just click the Software Update and everything was taken care of. This is an annoying problem, now I have to manually hunt down updates. Any suggestions?



rainman::|:|
Apr 12, 2003, 02:23 AM
have you tried Repairing Permissions? it's a separate option in disk utility. good luck.

pnw

MacBandit
Apr 12, 2003, 04:10 AM
Get rid of Norton as soon as possible. It could be very likely a source of your problem. I guarantee you will see more problems with Norton then without.

erickkoch
Apr 12, 2003, 02:38 PM
Tried Disk Utility, repair permissions, still doesn't work. Oh, well. I guess I'll have to live with it for now. :(

MacBandit
Apr 12, 2003, 02:52 PM
Originally posted by erickkoch
Tried Disk Utility, repair permissions, still doesn't work. Oh, well. I guess I'll have to live with it for now. :(

Try booting from the 10.2 install disks then going to Disk Utility in the file menu. Run Repair Disk Permissions from there. You will need to select the hard drive by name before doing it or the buttons will not light up. Also if you run Disk Repair first you need to deselect and reselect the drive or quit Disk Utility and reopen it before you can repair Disk Permissions. It's a glitch in the program I guess.

bousozoku
Apr 12, 2003, 05:29 PM
Originally posted by MacBandit
Try booting from the 10.2 install disks then going to Disk Utility in the file menu. Run Repair Disk Permissions from there. You will need to select the hard drive by name before doing it or the buttons will not light up. Also if you run Disk Repair first you need to deselect and reselect the drive or quit Disk Utility and reopen it before you can repair Disk Permissions. It's a glitch in the program I guess.

Repairing permissions only works on the boot disk and since that would be the CD-ROM that time, that wouldn't help.

MacBandit
Apr 12, 2003, 08:07 PM
Originally posted by bousozoku
Repairing permissions only works on the boot disk and since that would be the CD-ROM that time, that wouldn't help.

For some reason you're response isn't quite clicking with me. Why would the CD-Rom not work? I can't be reading this right. It's just garbley gook when I try to figure out what your trying to say.

You can repair disk permissions from the finder without starting on the CD. It will not perform a 100% job like booting off the CD will but some times it will get you going when you have no other option.

bousozoku
Apr 12, 2003, 10:19 PM
Originally posted by MacBandit
For some reason you're response isn't quite clicking with me. Why would the CD-Rom not work? I can't be reading this right. It's just garbley gook when I try to figure out what your trying to say.

You can repair disk permissions from the finder without starting on the CD. It will not perform a 100% job like booting off the CD will but some times it will get you going when you have no other option.

If you boot from the CD-ROM, it would be the boot disk. You can only repair permissions on the boot disk; therefore, you can't repair the permissions of the hard drive when you boot from the CD-ROM, only when you boot from the hard drive. Repairing the disk structure works in an inverse fashion: you are not able to run disk repair on the boot disk, but you may verify it.

Nepenthe
Apr 12, 2003, 10:44 PM
I have also experienced that problem of the pref's unexpectedly quitting. Not sure if I can attribute it to the software update, tho.

That is the only issue I have run into with 10.2 thus far. I also have had one system lockup for which I had to do a manual restart. Otherwise it's peachy.

MacBandit
Apr 13, 2003, 02:26 AM
Originally posted by bousozoku
If you boot from the CD-ROM, it would be the boot disk. You can only repair permissions on the boot disk; therefore, you can't repair the permissions of the hard drive when you boot from the CD-ROM, only when you boot from the hard drive. Repairing the disk structure works in an inverse fashion: you are not able to run disk repair on the boot disk, but you may verify it.

Sorry, but your wrong. You can repair disk permissions from any disk. I even suggest/recommend booting off the CD to repair disk permissions. I do it regularly.