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brobson
Dec 25, 2006, 04:13 PM
We tried to do a restore because my 12 year old's daughter's Nano won't play purchased music. When we push restore, the itunes just quits unexpectedly:confused:

Any ideas on what's happening?
The version of ITunes is up to date.

Thanks in advance,

Brenda



Compile 'em all
Dec 25, 2006, 04:20 PM
Try out the iPod troubleshooting page here http://www.apple.com/support/ipod/five_rs/

Hope it helps.

mad jew
Dec 25, 2006, 06:56 PM
What sort of computer (and OS) do you have?

brobson
Dec 26, 2006, 07:56 AM
What sort of computer (and OS) do you have?
IMAC G5
1.8 ghz, 1gb ram, 60 HD

One thing might be the problem, I hope it's not:
I updated to Tiger and someone gave me the ilife disk so I put it on too thinking it would update it if needed. So it and Garageband and IDVD are acting funny.
What do I do?

I am hoping I don't have to back up the whole thing and reinstall do I?
If so how do I do that with tons of IDVD stuff?
I am burning my ITunes to disks (3 so far).
ANy help would be greatly appreciated.

mad jew
Dec 27, 2006, 12:21 AM
Okay, firstly, try erasing and reformatting the iPod in Disk Utility as MS-DOS File System and then try using iTunes to restore the firmware. That might be more fruitful. Now, are the iLife apps playing strangely in a fresh user account (make this in System Preferences)? What exactly is wrong with them and how are they playing up? Are they the latest versions? :)