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View Full Version : HELP! Windows iPod2 problems!



iMook
May 26, 2003, 02:46 PM
Just bought a new 30GB iPod.
Hooked it up to my Windows XP PC via FireWire, then installed the CD software and the Musicmatch plugin.
My iPod didn't show up in the "Portable Devices" window.

iPod Manager says that my iPod isn't formatted.
Upon the Manager's suggestion, I run iPod Updater to update the iPod's software (firmware?) but the Update button is inactive. I tried the Restore button many times but nothing happened.
I tried to open the iPod as a FireWire hard drive, but Windows told me it was not formatted (as a hard drive).


P.S. - During the course of these proceedings, the iPod displayed "Do not disconnect" and had circular animated arrows spinning in the upper-left corner.


maraczc
May 26, 2003, 03:24 PM
Originally posted by iMook
Just bought a new 30GB iPod.
Hooked it up to my Windows XP PC via FireWire, then installed the CD software and the Musicmatch plugin.
My iPod didn't show up in the "Portable Devices" window.

iPod Manager says that my iPod isn't formatted.
Upon the Manager's suggestion, I run iPod Updater to update the iPod's software (firmware?) but the Update button is inactive. I tried the Restore button many times but nothing happened.
I tried to open the iPod as a FireWire hard drive, but Windows told me it was not formatted (as a hard drive).


P.S. - During the course of these proceedings, the iPod displayed "Do not disconnect" and had circular animated arrows spinning in the upper-left corner.

Hook it up to a USB 2.0 port instead. I believe that you can only connect iPods to PCs using USB.
Chimaera
May 26, 2003, 04:01 PM
thats bull - Windows iPod works fine with Firewire.

I do presume you've actually followed the relevant instructions for installation?
iMook
May 26, 2003, 06:08 PM
I got it figured out. Yeah, had to restore it then reconfigure, but it works beautifully now. Somehow the configure ;part of installation was going fooky.

Funny, my iPod came with a FireWire-only dock cable.

P.S. - Apple website says USB 2.0 support is gonna be a software update in June.
alphonse
Oct 16, 2003, 06:43 PM
Hello,

I hope that this thread are still being read. Anyway, as iMook mentioned, first he have problem with the "Do Not Disconnect" message, and a animated spinning arrow on the top left corner. I also have the same problem with my new iPod 15GB.

I am using Windows XP. When you mentioned that you restore it and than reconfigure, what do you restore? Is it the iPod firmware or the software in the PC. And what do we configure? Hope someone can help me here.. :)

Thanks in advance.

-alphonse-