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What the heck happened to microsoft office?

markjones05

markjones05

macrumors 6502a
Original poster
All of the sudden i can't open any applications from microsoft office. Word, entourage, nothing. I double click the icon it bounces in the dock then dissapears. I tried reinstalling it and nothing happens. i was trying all this with Office 2004 so i said ok lemme try with my older version Office v.x but the same thing is happening. Can anyone explain what is going on here? i really need this program to start working again immediately.
 
markjones05 said:
All of the sudden i can't open any applications from microsoft office. Word, entourage, nothing. I double click the icon it bounces in the dock then dissapears. I tried reinstalling it and nothing happens. i was trying all this with Office 2004 so i said ok lemme try with my older version Office v.x but the same thing is happening. Can anyone explain what is going on here? i really need this program to start working again immediately.
Click to expand...

Have you installed or removed any other software recently? Have you done anything to your operating system, such as installing additional components or removing them (say, running Monolingual)?

Regards,
Nadyne.
 
nadyne said:
Have you installed or removed any other software recently? Have you done anything to your operating system, such as installing additional components or removing them (say, running Monolingual)?

Regards,
Nadyne.
Click to expand...

I just had an apple airport card installed. No software tho.
 
It's possible Rosetta has stalled or crashed. Restart, and check permissions.

This happens more frequently with 3rd party ram.

Edit: Just realised that if you installed a airport card, it is unlikely to be an intel machine.
 
No i have a macpro intel core 2 duo i brought it to the mac store for them to install cause they said it was too complicated for me to do. I do not have 3rd party ram i had my ram put in when i ordered the computer from the apple store. If it is rosetta how do i rectify the problem?
 
When you reinstalled office did you trash your existing Office folder first and search for any remaining office files (not your work) and remove them also?
 
If you installed the latest update and it hosed it, you'll have to completely uninstall Office and reinstall.
 
iSaint said:
Did you reboot and repair permissions as xappeal said?
Click to expand...

Apparantly I can't repair my disk without booting from the install dvd that came with my computer. I can't seem to find that godamn thing anywhere. It's all here in this thread https://forums.macrumors.com/threads/280357/
I've noticed that more programs are also not opening. My photoshop and After Effects are acting in the same way which makes me believe even more it is rosetta that is not working. Is there any other way to get rosetta working again?
 
markjones05 said:
Apparantly I can't repair my disk without booting from the install dvd that came with my computer. I can't seem to find that godamn thing anywhere. It's all here in this thread https://forums.macrumors.com/threads/280357/
I've noticed that more programs are also not opening. My photoshop and After Effects are acting in the same way which makes me believe even more it is rosetta that is not working. Is there any other way to get rosetta working again?
Click to expand...

You don't have to boot from the install DVD if your just repairing permissions. Open up disk utility (in /Applications/Utilities/ ), select Macintosh HD (or whatever your root volume is called) and click the "Repair Disk Permissions" button. Let it run, until it finishes, you should be good.

If that doesn't work you might have to do an archive and install from the original DVDs.
 
ghall said:
You don't have to boot from the install DVD if your just repairing permissions. Open up disk utility (in /Applications/Utilities/ ), select Macintosh HD (or whatever your root volume is called) and click the "Repair Disk Permissions" button. Let it run, until it finishes, you should be good.

If that doesn't work you might have to do an archive and install from the original DVDs.
Click to expand...

I verified and repaired everything and the programs still will not open. Is there anyway to fix rosetta without reformating?
 
Ok i don't know if this will work but the latest update of office messed up my girlfriends copy of office. I read somewhere that deleting your microsoft user data folder solved the problem. I did it and sure enough, problem solved.
 
Angelus said:
Ok i don't know if this will work but the latest update of office messed up my girlfriends copy of office. I read somewhere that deleting your microsoft user data folder solved the problem. I did it and sure enough, problem solved.
Click to expand...

No that didnt seem to work.
 
I now have someone here experiencing the same problem. Word bounces once in the dock but doesn't start.

Edit: It's Mac Pro, 10.4.8, had been working fine until today. I can find plenty of other instances of people having this problem online, but no fixes. Any ideas?
 
Bump.

Has anybody ever had this problem and fixed it without doing an archive and install?

Microsoft could release Office for Mac '2008' (is that really what they're calling it?) tomorrow and it'd still be too far away. One can't help but think they're being deliberately spiteful, the MBU (who I'm sure are all lovely) may make money but it wont do if everyone ends up installing Boot Camp just to get some decent performance out of a word processor and a spreadsheet application because they've given up the wait. 🙁
 
miniConvert said:
Bump.

Has anybody ever had this problem and fixed it without doing an archive and install?

Microsoft could release Office for Mac '2008' (is that really what they're calling it?) tomorrow and it'd still be too far away. One can't help but think they're being deliberately spiteful, the MBU (who I'm sure are all lovely) may make money but it wont do if everyone ends up installing Boot Camp just to get some decent performance out of a word processor and a spreadsheet application because they've given up the wait. 🙁
Click to expand...

My problem was due to rosetta crashing. I happened to notice Office wasnt working first and later realized my photoshop and after effects and anything else that wasnt made by apple or had a univeral binary version of it was not working. I did an archive and install and the problem was fixed for a day before new problems started to arise like quicktime giving an error everytime trying to play something in it or safari unexpectedly quitting every 5 minutes. I had to do a clean reformat to solve all the problems... not happy.
 
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