What the heck happened to microsoft office?

Discussion in 'Mac Apps and Mac App Store' started by markjones05, Feb 16, 2007.

  1. markjones05 macrumors 6502a

    markjones05

    Joined:
    Jan 15, 2003
    Location:
    Brooklyn, NY
    #1
    All of the sudden i can't open any applications from microsoft office. Word, entourage, nothing. I double click the icon it bounces in the dock then dissapears. I tried reinstalling it and nothing happens. i was trying all this with Office 2004 so i said ok lemme try with my older version Office v.x but the same thing is happening. Can anyone explain what is going on here? i really need this program to start working again immediately.
     
  2. nadyne macrumors 6502a

    Joined:
    Jan 25, 2004
    Location:
    Mountain View, CA USA
    #2
    Have you installed or removed any other software recently? Have you done anything to your operating system, such as installing additional components or removing them (say, running Monolingual)?

    Regards,
    Nadyne.
     
  3. markjones05 thread starter macrumors 6502a

    markjones05

    Joined:
    Jan 15, 2003
    Location:
    Brooklyn, NY
    #3
    I just had an apple airport card installed. No software tho.
     
  4. xappeal macrumors regular

    Joined:
    Dec 9, 2005
    Location:
    Brisbane - Australia
    #4
    It's possible Rosetta has stalled or crashed. Restart, and check permissions.

    This happens more frequently with 3rd party ram.

    Edit: Just realised that if you installed a airport card, it is unlikely to be an intel machine.
     
  5. markjones05 thread starter macrumors 6502a

    markjones05

    Joined:
    Jan 15, 2003
    Location:
    Brooklyn, NY
    #5
    No i have a macpro intel core 2 duo i brought it to the mac store for them to install cause they said it was too complicated for me to do. I do not have 3rd party ram i had my ram put in when i ordered the computer from the apple store. If it is rosetta how do i rectify the problem?
     
  6. powerbook911 macrumors 68040

    powerbook911

    Joined:
    Mar 15, 2005
    #6
    Mark I have the same problem on my iMac :( I'll certainly appreciate any suggestions people have too.
     
  7. The Stig macrumors 6502a

    The Stig

    Joined:
    Nov 4, 2006
    Location:
    On the track
    #7
    I use open office. It is cheaper :) much cheaper :)

    TS
     
  8. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #8
    Did you reboot and repair permissions as xappeal said?
     
  9. miniConvert macrumors 68040

    miniConvert

    Joined:
    Mar 4, 2006
    Location:
    Kent, UK - the 'Garden of England'.
    #9
    When you reinstalled office did you trash your existing Office folder first and search for any remaining office files (not your work) and remove them also?
     
  10. solvs macrumors 603

    solvs

    Joined:
    Jun 25, 2002
    Location:
    LaLaLand, CA
    #10
    If you installed the latest update and it hosed it, you'll have to completely uninstall Office and reinstall.
     
  11. markjones05 thread starter macrumors 6502a

    markjones05

    Joined:
    Jan 15, 2003
    Location:
    Brooklyn, NY
    #11
    Apparantly I can't repair my disk without booting from the install dvd that came with my computer. I can't seem to find that godamn thing anywhere. It's all here in this thread http://forums.macrumors.com/showthread.php?t=280357
    I've noticed that more programs are also not opening. My photoshop and After Effects are acting in the same way which makes me believe even more it is rosetta that is not working. Is there any other way to get rosetta working again?
     
  12. ghall macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #12
    You don't have to boot from the install DVD if your just repairing permissions. Open up disk utility (in /Applications/Utilities/ ), select Macintosh HD (or whatever your root volume is called) and click the "Repair Disk Permissions" button. Let it run, until it finishes, you should be good.

    If that doesn't work you might have to do an archive and install from the original DVDs.
     
  13. markjones05 thread starter macrumors 6502a

    markjones05

    Joined:
    Jan 15, 2003
    Location:
    Brooklyn, NY
    #13
    I verified and repaired everything and the programs still will not open. Is there anyway to fix rosetta without reformating?
     
  14. Angelus macrumors 6502

    Joined:
    Apr 19, 2002
    Location:
    New Zealand
    #14
    Ok i don't know if this will work but the latest update of office messed up my girlfriends copy of office. I read somewhere that deleting your microsoft user data folder solved the problem. I did it and sure enough, problem solved.
     
  15. markjones05 thread starter macrumors 6502a

    markjones05

    Joined:
    Jan 15, 2003
    Location:
    Brooklyn, NY
    #15
    No that didnt seem to work.
     
  16. miniConvert macrumors 68040

    miniConvert

    Joined:
    Mar 4, 2006
    Location:
    Kent, UK - the 'Garden of England'.
    #16
    I now have someone here experiencing the same problem. Word bounces once in the dock but doesn't start.

    Edit: It's Mac Pro, 10.4.8, had been working fine until today. I can find plenty of other instances of people having this problem online, but no fixes. Any ideas?
     
  17. miniConvert macrumors 68040

    miniConvert

    Joined:
    Mar 4, 2006
    Location:
    Kent, UK - the 'Garden of England'.
    #17
    Bump.

    Has anybody ever had this problem and fixed it without doing an archive and install?

    Microsoft could release Office for Mac '2008' (is that really what they're calling it?) tomorrow and it'd still be too far away. One can't help but think they're being deliberately spiteful, the MBU (who I'm sure are all lovely) may make money but it wont do if everyone ends up installing Boot Camp just to get some decent performance out of a word processor and a spreadsheet application because they've given up the wait. :(
     
  18. markjones05 thread starter macrumors 6502a

    markjones05

    Joined:
    Jan 15, 2003
    Location:
    Brooklyn, NY
    #18
    My problem was due to rosetta crashing. I happened to notice Office wasnt working first and later realized my photoshop and after effects and anything else that wasnt made by apple or had a univeral binary version of it was not working. I did an archive and install and the problem was fixed for a day before new problems started to arise like quicktime giving an error everytime trying to play something in it or safari unexpectedly quitting every 5 minutes. I had to do a clean reformat to solve all the problems... not happy.
     

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