Frozen 4G iPod: help very much appreciated

[Blue Velvet]

4G iPod has frozen in an 'on' state... display showing start of track, can't hear disk spinning, scroll wheel and all buttons including lock unresponsive so can't turn it off, disk doesn't mount by Firewire in Finder or Disk Utility, nor does it activate iPod HiFi when docked...

:(

Thoughts?

Thanks
BV

[Mitthrawnuruodo]

That doesn't sound good...

Have you tried a reset: toggling the hold on and off and then holding down the center and menu buttons for 5+ (6-10) seconds...?

http://docs.info.apple.com/article.html?artnum=61705

[Blue Velvet]

Have you tried a reset: toggling the hold on and off and then holding down the center and play buttons for 5+ seconds...?


Yep. Display doesn't change when hold button is toggled and holding buttons does nothing.

It's almost as though the iPod is off with the display still on in a frozen state. It's been like that for the past 6 hours or so.

[PlaceofDis]

if the reset isn't working... you might have to wait until its drained to get it to reset. although i would try plugging it in and giving it a reset

[Blue Velvet]

although i would try plugging it in and giving it a reset

The buttons don't work. Plugging it into anything doesn't work. :(

[PlaceofDis]

The buttons don't work. Plugging it into anything doesn't work. :(

ah see i can't remember if it was the 1st gen minis or the 4G iPods that has a reset function that would work when the unit was given power & button combo pressed, might have been the minis...

[Blue Velvet]

OK, it just sprang into life (i.e. had shut down) when I came back from making some coffee and glared at it. Honestly. :D

It must have been suffering after the night before but is now working properly, unlike me. :o

Thanks all.