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View Full Version : Can't Receive Text Messages but I can Send Them!




xcharlesy
Jun 29, 2007, 09:29 PM
Just got my iphone, activated etc.. only problem I am having is I can not receive txt msgs.. but I can send them out and people get them no problem.. anyone having similar problems etc..?



freshwunder
Jun 29, 2007, 09:30 PM
I am as well, the text takes a bit to show up, quite odd.

xcharlesy
Jun 29, 2007, 10:13 PM
ok change that.. i can get from atandt people

the main fact is

i cant receive txts from people outside of atandt

JonboyDC
Jun 29, 2007, 10:24 PM
Don't forget that if you transferred your number from another carrier, there is a window during which you can make calls but can't yet receive them. I assume the same thing is true of text messages.

xcharlesy
Jun 29, 2007, 10:25 PM
i added a new line to a pre existing family plan^

xcharlesy
Jun 29, 2007, 10:55 PM
anyone having the same problem?

WillJS
Jun 29, 2007, 10:57 PM
Yes. I ported my number from VZW and people can't recieve mine and I can't recieve theirs. HOPEFULLY this will be fixed in the next few days. If not, and I cant txt my VZW buds, bye bye iPhone. :(

xcharlesy
Jun 29, 2007, 10:59 PM
yeah I can do everything on my iphone send and receive calls to it and from it.. and i can txt anyone and they get it.. and i receive txts from any at&t phone.. i just cant receive verizon or tmobile txts or any other network really..


and i added my line to a already existing family share plan with unlimited txting..

i wish i knew what was going wrong

LeeTom
Jun 29, 2007, 11:00 PM
uh, you guys.... these things aren't instantaneous. give it overnight, you'll start getting texts normally. the other networks just have to catch up. be patient.

mattster16
Jun 29, 2007, 11:00 PM
I am having the same problem here. Can send but can't receive. Hopefully this will get fixed some time soon.

WillJS
Jun 29, 2007, 11:03 PM
uh, you guys.... these things aren't instantaneous. give it overnight, you'll start getting texts normally. the other networks just have to catch up. be patient.

You're probably right. :)

xcharlesy
Jun 29, 2007, 11:04 PM
I am having the same problem here. Can send but can't receive. Hopefully this will get fixed some time soon.

is it just to other networks or what?

xcharlesy
Jun 29, 2007, 11:05 PM
uh, you guys.... these things aren't instantaneous. give it overnight, you'll start getting texts normally. the other networks just have to catch up. be patient.

i sure hope so.. i mean i was first in line at my location interviewed by 5 news casts.. i just want to txt my girlfriend... lol..

LeeTom
Jun 29, 2007, 11:07 PM
yeah, that's what's going on. just hold tight.

xcharlesy
Jun 29, 2007, 11:09 PM
yeah, that's what's going on. just hold tight.

but would it really be a case I can send them and receive them from at&t just not other networks?

cause my friend who waited and line txted his sister on verizon and theres is up.. i dunno maybe tomorrow morning it will work..

if not, do you think these is apple or at&t? and a network error or phone fault?

LeeTom
Jun 29, 2007, 11:20 PM
Yes, this is EXACTLY what goes on with other phones when switching networks. Quit stressing and just wait until morning. I swear to God!

Ploppy1987
Jun 29, 2007, 11:36 PM
I just switched from Nextel and I am having the same problem.

I'm going to give it a few days before I panic.

xcharlesy
Jun 30, 2007, 07:15 AM
Yes, this is EXACTLY what goes on with other phones when switching networks. Quit stressing and just wait until morning. I swear to God!

whatever you say man...



yay mine works now haha

krisptoria
Jun 30, 2007, 11:43 PM
I did not port my number. I can send text to anyone, I can only get texts from At&T customers. Waiting to hear about a fix on this one....

ato123
Jul 1, 2007, 02:28 PM
Hey there, did your incoming text message problem solve itself? I can send to any phone but I cannot receive any text messages period... any idea how to fix this?!

Thank you!

Just got my iphone, activated etc.. only problem I am having is I can not receive txt msgs.. but I can send them out and people get them no problem.. anyone having similar problems etc..?

WillJS
Jul 1, 2007, 02:29 PM
My issue was fixed when I woke up the next day, :)

ato123
Jul 1, 2007, 02:34 PM
Strange I dont know what is going on then. I woke up this morning and my number seems to have been ported succesfully...as in I can receive and make calls. I just can't receive any text messages.... incredibly frustrating!

My issue was fixed when I woke up the next day, :)

SZIATZ
Jul 2, 2007, 03:04 PM
i have the same problem, i can recieve texts from AT&T phones, but no one outside AT&T

davidrousseau
Jul 2, 2007, 03:08 PM
i have the same problem, i can recieve texts from AT&T phones, but no one outside AT&T

Looks like ATTs data network is still down. I work at a company with 3000 Blackberrys and ATt told us appx 3:00 PM ETA. Maybe this is what happens when 500,000 iPhones are no longer in WiFi range on the first business day after the launch !

LimeyYankee
Jul 2, 2007, 07:02 PM
I got my iPhone on Saturday and got it activated in about 45 minutes. Everything works great except for the texting. Brand new ATT account, and like the other users I can send to anyone and they get it just fine. Can't receive any except for ATT users. So I was on the phone with first Apple Tech support, did the usual reset, restore and then no change. Went to level 2 support and still couldn't fix the problems. Apple then sent me over to ATT support. 4 hours later of tech support they have it working, sort of :confused:

The only way they could get it working as of now is for the people to send a text message like this. Your phone # and then this,

ex: (XXX) XXX-XXXX@mobile.mycingular.com as the "phone #" to send the text too. This did work! But when I try to reply instead of the usual phone # to reply to you now have that person's phone # plus the web address of their provider. Well, now I couldn't send the text back to this person. So I had to start a new text message with their phone #!

I'm sure not everyone is texting this way, so there must be something going on somewhere! I hope this helps for now.

damado
Jul 6, 2007, 10:05 PM
Does this not being able to receive txts outside ATT problem get resolved magically or do we each need to call ATT to get it resolved one by one?

I'd hope they don't want to do it one by one a million times...

LimeyYankee
Jul 9, 2007, 06:11 PM
Mine magically fixed it self the next day. No notification from ATT, I just tried every other hour with another family members cell phone (non ATT) and in the afternoon, it worked! Strange, but all seems well now.

princessqt0769
Sep 13, 2007, 07:27 PM
:mad:
I have had this iphone since opening day, and i have yet to recieve a text message from a non AT&T customer, and pay for unlimited texting Seriously WTF do i do!!!???! Ive been calling "customer service". I am currently on my 49th minute on hold....

h2murgatroid
Sep 15, 2007, 03:09 PM
I couldn't send or receive texts from my iPhone. I took it to an Apple store, who spent over 1/2 with it and determined it was an AT&T problem.

I then called AT&T's customer support and spoke to an iPhone specialist, who transferred me to someone else at AT&T. That person told me it was because AT&T's text settings for my phone were not correct. Fortunately, it took her only a minute or two to fix it and now it works just fine. Total time on the phone with AT&T (including wait time) was less than 15 minutes!

wallythagreat
Jun 15, 2009, 12:20 PM
Here's what worked for me.

I called AT&T customer support and went through a bunch of troubleshooting hoops. We discovered I was receiving texts just fine... (go figure, that wasn't the problem.) The magic happened when I talked to Technical Support.

I was previously a Verizon customer and ported my number to AT&T. What happened was the inter-carrier hadn't yet updated me as a "Cingular" (AT&T) customer. The kind lady had to call them and have them update their system. Result? I can now receive texts.

This updating of the inter-carrier should normally take place automatically within a few days. In my case, someone jacked it up. Solution: Call customer care and have them check this out.

Hope this works out for you guys.

Peace

ethan12345
Aug 19, 2009, 07:38 AM
for uk o2 customers

Go in to the settings menu on my iPhone and select General > Network > Cellular Data Network. Change the Cellular Data APN to payandgo.o2.co.uk. Leave username and password as is. Change the MMS APN to payandgo.o2.co.uk. Reboot the device for settings to take effect.

cwestlb
Aug 27, 2009, 11:34 PM
Just got my iphone, activated etc.. only problem I am having is I can not receive txt msgs.. but I can send them out and people get them no problem.. anyone having similar problems etc..?

When I went to the App store and sat with a tech, he called at&t and they both agreed that the problem was probably because when I switched from Verizon to At&t, my number wasn't completely pushed over to at&t. It was on both networks. So I left with a NEW phone, due to other problems, and with the promise that it would be solved within 24 hours. Well it's been 3 days and I'm still having problems. But it hasn't been a problem for other iPhone users like my wife and friend. So I guess we just have bad luck!:confused::mad::eek: