I already posted this on Spymac, but I wanted to see what you guys thought:
I received my G5 yesterday, and I came home from work today to find a BIG problem.
The weirdness started out this morning. I put my computer in sleep mode when I went to bed last night, and tried to wake it up when I got up this morning. When I did, the fans came on, however I got no output on the monitor. I shut it down, turned it back on, same thing...no response. I had to unplug it, hit the reset button inside the computer, and that seemed to fix it. While I was at it, I also repaired permissions since that sometimes helps fix weird, quirky things like this.
I played on the computer for an hour or so, and then I turned it COMPLETELY OFF (not sleep mode, off) and went to work. I came home around 6 hours later to pick something up, and when I went in my room, I smelled this funny, faint smell. At first I thought nothing of it. I turned my G5 on and noticed that right away, the fans went on at high speed. I got no output on the monitor, and then the machine shut itself off after being on for about 15 seconds. I rested my hand on the machine when I noticed it was HOT. This is after being off for 6 hours! The machine was hot on the outside, and when I opened up the machine, I found that the processor heatsink was really hot, and the bottom of the computer (above where the power supply is stored) was BOILING, I mean, to the point where I couldn't keep my hand on it for more than a second or two without pulling it off.
I am currently playing phone tag with a tech at Apple, who at first suggested I bring it in to a local service center (there are no actual Apple stores around here, so I'd just have to bring it to an authorized service center), and I told him that was unacceptable. This machine isn't even a day old and it's all sorts of ****ed up. I told him I want replacement and that if I couldn't get one, I'd ship it back to them and call American Express to get my money back. He understood, and he is currently researching what my options are (he said that since it's a CTO machine, that also might complicate things in terms of getting a new one fast) and he's supposed to be calling me back.
Has anyone else heard of this happening? I want to make clear that I'm not exaggerating--the WHOLE MACHINE was hot, if not boiling, and this is after being completely off for 6 hours! I'm lucky I came home when I did--who knows what could have happened if I had left that thing plugged in until tonight!
I received my G5 yesterday, and I came home from work today to find a BIG problem.
The weirdness started out this morning. I put my computer in sleep mode when I went to bed last night, and tried to wake it up when I got up this morning. When I did, the fans came on, however I got no output on the monitor. I shut it down, turned it back on, same thing...no response. I had to unplug it, hit the reset button inside the computer, and that seemed to fix it. While I was at it, I also repaired permissions since that sometimes helps fix weird, quirky things like this.
I played on the computer for an hour or so, and then I turned it COMPLETELY OFF (not sleep mode, off) and went to work. I came home around 6 hours later to pick something up, and when I went in my room, I smelled this funny, faint smell. At first I thought nothing of it. I turned my G5 on and noticed that right away, the fans went on at high speed. I got no output on the monitor, and then the machine shut itself off after being on for about 15 seconds. I rested my hand on the machine when I noticed it was HOT. This is after being off for 6 hours! The machine was hot on the outside, and when I opened up the machine, I found that the processor heatsink was really hot, and the bottom of the computer (above where the power supply is stored) was BOILING, I mean, to the point where I couldn't keep my hand on it for more than a second or two without pulling it off.
I am currently playing phone tag with a tech at Apple, who at first suggested I bring it in to a local service center (there are no actual Apple stores around here, so I'd just have to bring it to an authorized service center), and I told him that was unacceptable. This machine isn't even a day old and it's all sorts of ****ed up. I told him I want replacement and that if I couldn't get one, I'd ship it back to them and call American Express to get my money back. He understood, and he is currently researching what my options are (he said that since it's a CTO machine, that also might complicate things in terms of getting a new one fast) and he's supposed to be calling me back.
Has anyone else heard of this happening? I want to make clear that I'm not exaggerating--the WHOLE MACHINE was hot, if not boiling, and this is after being completely off for 6 hours! I'm lucky I came home when I did--who knows what could have happened if I had left that thing plugged in until tonight!
I have two APC backups that I use to plug my computer stuff into. Good suggestion though, thank you.
