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MoodMinefield
Oct 19, 2003, 07:46 PM
I took my eMac into the Apple store here in chicago on michigan ave. to get the screen repaired because whenever i played music using the internal speakers, the screen would "ripple" and "shake" and get severely distorted. Soooo i called up applecare blah blah blah, they told me to take in, which i did.

Afterwards, i went to apple.com/support/, and read that MANY people were having this problem, and a week later, the apple store calls me up to say "wellll we replaced your screen and all that, but its still having the problem, so we brought in some test units from the floor, and those eMacs did it too, so from what I can see its some kind of defect across the line, nothing we can do, you can come and get your computer whenever u want"

Can anyone saaaay....UNACCEPTABLE

Since then (that was 3 weeks ago) my eMac that has now been disected and bastardized is has been sitting nice and safely in the apple store, while I HAVE BEEN on the phone with Apple Executive relations, trying to deal with this man there telling me "we understand that the screen fluctuating is entirely normal, maybe u should have researched the product before u bought it" ummmm, try, i DID, the apple website says nothing about "if u want to play music using our internal speakers, the screen will ripple and shake" it simply advertises their 16 watt speaker system! And if its so "normal" WHY did they replace the screen?

Tomorrow, i am expecting the last call from this man i will be accepting, and it is to tell me if he will either refund my money, or replace the system with something in the same price range like a new 15" iMac or iBook or ANYTHING but that P.O.S. eMac, BUT if he tells me that I have to take the thing back and that this problem that his own REPAIR PEOPLE called a defect is "perfectly normal and isnt considered a defect", well, I have a handfull of law offices that I have contacted ready to file a class action lawsuit on behalf of ALL eMac owners who have ever experienced this problem, and I can guarantee you that apple will have wished they simply replaced or refunded my purchase, if it gets to legal point.

TO ALL EMAC OWNERS OF MACRUMORS : Have u had a simliar problem, and if so, what have u done about it or what has apple told u about it ?



Frozone
Oct 19, 2003, 08:13 PM
I have had my eMac since December 14, 2002. I have not had one single problem. I'm glad that I got an eMac. I remember a while back that people seemed to be having a similar problem and it was called "Raster Shift" or something of that sort. Since the first of the year I haven't heard too much about it. I'm not sure if that is what is going on with your computer or not. I hope everything gets worked out for you.

Flowbee
Oct 19, 2003, 08:32 PM
My sister has had an eMac for about 8 months. No problems when playing music through the internal speakers. As a mater of fact, no problems whatsoever.

Nice machine for $799.

MoodMinefield
Oct 19, 2003, 08:37 PM
I went to 2 seperate apple store around the city/burbs and tested eMacs there with a CD of music i brought, they all did the same thing.

rainman::|:|
Oct 19, 2003, 08:44 PM
newbies.

this was indeed a problem for a while, an entire batch of eMacs seem to have been defective. Not sure why, that's an issue for Apple to work out with their vendors. But a lot of people experienced this... certainly not all. there are threads going back months about this, no new news here. If you were told that all eMacs are defective, they must have meant all of that particular batch. Sorry to burst your alarmist bubble.

edit: if you so much as threaten specific legal action, you are guaranteed to be shut down by whomever you are talking to. i suspect that they have specific instructions to follow if threatened in such a fashion. The correct course of action would be to calmly but firmly assert that they WILL make the unit functional again, or replace it with a non-defective unit, as your transaction has not been held up on their end. Your next step is to contact the BBB and file a complaint, they will work with you and Apple to resolve the issue (Apple is given incentive, as their rating goes down if they don't fix it). But I doubt it'll go to the BBB if you handle it smartly. Only a fool would even THINK that such a situation warranted a class-action filing, at this juncture.

pnw

MoodMinefield
Oct 19, 2003, 08:48 PM
LOL@'alarmist bubble'

No, i know a lot of people have been having this problem, like i said, all eMacs defective :)

rainman::|:|
Oct 19, 2003, 08:51 PM
Originally posted by MoodMinefield
LOL@'alarmist bubble'

No, i know a lot of people have been having this problem, like i said, all eMacs defective :)

No, you're a liar. I don't care how many people you "know", but this statement is a universal positive, and easy to disprove.

:)
pnw

solvs
Oct 19, 2003, 09:02 PM
Originally posted by MoodMinefield
No, i know a lot of people have been having this problem, like i said, all eMacs defective :)

I just had an arguement with someone a few months ago who said that all iBooks were defective because a few people had logic board issues. It sucks for those affected, but my Mom has one and it works fine.

Just as I know people with eMacs who haven't had any problems. There was an issue awhile ago, but AFAIK this is no longer an issue. Especially if you have a model with an ATI vid card, the newer ones. If someone told you that ALL eMacs were defective, you were told wrong or you misheard.

Not calling you a liar, just mistaken, as many people can attest to the fact that this does not happen with ALL eMacs. If you have a defective product, still under warranty, Apple will fix it, or give you a replacement after so many attempts to try to fix it.

iJon
Oct 19, 2003, 09:13 PM
turn your bass down in itunes or buy some external speakers, good lord. this is by far the stupiest things i have heard of in a while.

iJon

QCassidy352
Oct 19, 2003, 09:23 PM
my understanding is that this only happens if the volume is turned up past a certain point. (is that your experience?) So think of it this way: emacs work normally up to a certain volume. You have the option to set the volume higher than that, but in that case you may experience this shaking.

This is not an "emac defect." Put speakers under a crt, turn the volume way up, and the screen will do this. The irony here is that if they had used cheaper speakers this never would have happened and you'd be happy, but since emac speakers can produce decent volume and bass, this "defect" becomes apparent.

bousozoku
Oct 19, 2003, 09:33 PM
Is this the same basher who was here something like four to six months ago telling us that all eMacs were defective for some other reason?

I'd say, leave him alone and he'll go away.

iJon
Oct 19, 2003, 09:35 PM
Originally posted by bousozoku
Is this the same basher who was here something like four to six months ago telling us that all eMacs were defective for some other reason?

I'd say, leave him alone and he'll go away.
dont think so, this guy registerd this month. but we can still leave him alone right :)

iJon

manitoubalck
Oct 19, 2003, 09:39 PM
1. Get a Hi-Fi amp and a set of real speakers (recomend Energy C-9's, mine push past 105dB which causes the room to shake a little)
2. Don't buy an all-in-one system (it's bound to have problems that require you to buy a whole new system)
3. Hence buy a system where ALL the parts are replaceable.
4. Speakers use MAGNETS, MAGNETS and CRT screens in close proximity have problems. hence point 3,2,1

MoodMinefield
Oct 19, 2003, 09:39 PM
hey, it wasn't me who said all eMacs had this defect, it was the apple store :)

I tried telling this to people on Spymac and i got pages of "youre and idiot" and "this is the stupidest thing i have ever heard someone say" remarks, i came to macrumors expecting a little more mature, some of you have proven me wrong there!

bottom line, if u build a product, build it to WORK, not "work to a certain point and then..." or say "in order for it to work, u will need to buy 3rd party products, sorry, u should have known"

janey
Oct 19, 2003, 09:46 PM
oh lord.
you have to realize, MoodMinefield, that there are many iBook and eMac owners out there, and at the same time a lot of very vocal users who complain every single day that their iBook/eMac is a piece of **** because it breaks.
LIVE WITH IT!!! yeah, i complain too about my iBook, currently needing its second logic board replacement and an optical drive replacement, but I think it's worth it. I have yet to bitch a lot about anything else from Apple, because they make the effort to make quality products, especially iPods. My iPod only has scratches, nothing more, and it's been almost a year. I've dropped it at least once a week, I've soaked it in water by accident, and i've even swung it around by the earbuds many many times. Talk about an MP3 player! My only problem with it is that the capacity is too small :)
If I had the same problem with a PC, I would be the most pissed off person ever in the history of the world. Several years ago I broke my PC laptop. Manufacturer refused to repair it. Had multiple problems with Windows. Microsoft blamed it on the manufacturer of the computer. I'm glad Apple doesnt beat around the bush like others.
Come on, just get a new friggin computer or kindly ask Apple to repair your eMac. Live with the fact that computers, like bones and cars and parking meters, break. It's not always Apple's fault, and considering how "so many eMacs break", it might be a manufacturing problem. So please stop bitching about it.

iJon
Oct 19, 2003, 09:46 PM
Originally posted by MoodMinefield
hey, it wasn't me who said all eMacs had this defect, it was the apple store :)

I tried telling this to people on Spymac and i got pages of "youre and idiot" and "this is the stupidest thing i have ever heard someone say" remarks, i came to macrumors expecting a little more mature, some of you have proven me wrong there!

bottom line, if u build a product, build it to WORK, not "work to a certain point and then..." or say "in order for it to work, u will need to buy 3rd party products, sorry, u should have known"
more maturness, how about some common sense. You are listening to your music to loud with way to much bass and those speakers cant handle it. Obviously you are doing this or you wouldn't have encountered these problems. Go buy some external speakers and your problem would be solved. you are coming here bitching about something that can so obviously be fixed. you know it and we know that you want to listen to your music loud with bass, so why wouldnt you have some external speakers. go buy yourself some creature speakers or something.

iJon

Flowbee
Oct 19, 2003, 09:49 PM
Originally posted by MoodMinefield
I tried telling this to people on Spymac and i got pages of "youre and idiot" and "this is the stupidest thing i have ever heard someone say" remarks, i came to macrumors expecting a little more mature, some of you have proven me wrong there!

I guess you'll need to keep posting this story to various sites until you get the sympathy you're looking for (I might suggest a Windows or Dell forum).

Or maybe the folks at Spymac were right. :rolleyes:

janey
Oct 19, 2003, 09:50 PM
Originally posted by MoodMinefield
hey, it wasn't me who said all eMacs had this defect, it was the apple store :)

I tried telling this to people on Spymac and i got pages of "youre and idiot" and "this is the stupidest thing i have ever heard someone say" remarks, i came to macrumors expecting a little more mature, some of you have proven me wrong there!

bottom line, if u build a product, build it to WORK, not "work to a certain point and then..." or say "in order for it to work, u will need to buy 3rd party products, sorry, u should have known"
Look MoodMinefield, we're acting immaturely because your point was a little...stupid. Yeah they have problems. SO DO ALL OTHER COMPUTERS. Sheesh. Besides, get a real Mac with real speakers if you're seriously pushing the speakers on that thing to the limit.
All items work till a specific point. What, are you gonna sue a car manufacturer because you got into a really bad car accident...because you pushed it to the limit and lost control of the car? Some things are not meant to work the way you want them to once they go past a certain point. Welcome to the real world.
Besides, the guys at the Apple Store have got to be smarter than that. Which one did you go to? I've never met any geniuses that said anything like that to me.

oingoboingo
Oct 19, 2003, 09:53 PM
Originally posted by manitoubalck
1. Get a Hi-Fi amp and a set of real speakers (recomend Energy C-9's, mine push past 105dB which causes the room to shake a little)
2. Don't buy an all-in-one system (it's bound to have problems that require you to buy a whole new system)
3. Hence buy a system where ALL the parts are replaceable.
4. Speakers use MAGNETS, MAGNETS and CRT screens in close proximity have problems. hence point 3,2,1

Apple advocates making lame excuses for poor Apple product design and/or quality control does more damage to Apple than their advocacy efforts ever could.

The eMac is sold and marketed based on its characteristics as an all-in-one system. The point is not to have to plug in external speakers to overcome poor internal shielding, or flaky quality control. Making excuses for this just contributes to the increasingly crap levels of quality control of Apple product manufacture.

janey
Oct 19, 2003, 09:59 PM
Originally posted by oingoboingo
Apple advocates making lame excuses for poor Apple product design and/or quality control does more damage to Apple than their advocacy efforts ever could.

The eMac is sold and marketed based on its characteristics as an all-in-one system. The point is not to have to plug in external speakers to overcome poor internal shielding, or flaky quality control. Making excuses for this just contributes to the increasingly crap levels of quality control of Apple product manufacture.
the eMac was not supposed to be used the way he's using it either. So please think twice before you start defending a person who bought the wrong computer with the wrong built in speakers to listen to audio the way he is.
eMacs dont usually have screens that ripple like that when you play music at normal levels.
I mean come on, if he really wants to listen to music that loudly, he can just friggin go to best buy and get $20 speakers that will do the job.

manitoubalck
Oct 19, 2003, 10:02 PM
The title of the fourm is " Hardware Discussion and Help," I don't currently own a mac and havent for quite some time. (my last mac was and LC-475 (which wasn't all-in-one.)) I use an AMD based system and am looking to upgrade to an Opteron/Athlon FX(Sledgehammer) based system as soon as windows 64 is released. I am not trying to defend apple at all, just voice my opinion about my dislike of all-in-one systems and their drawbacks.

rainman::|:|
Oct 19, 2003, 10:04 PM
Originally posted by oingoboingo
Apple advocates making lame excuses for poor Apple product design and/or quality control does more damage to Apple than their advocacy efforts ever could.

The eMac is sold and marketed based on its characteristics as an all-in-one system. The point is not to have to plug in external speakers to overcome poor internal shielding, or flaky quality control. Making excuses for this just contributes to the increasingly crap levels of quality control of Apple product manufacture.

It is my understanding that as long as you don't have the volume turned up to unreasonable levels, you don't have this problem. So you can still enjoy functionality, just not blaring sound (don't the speakers distort at this level anyway?)... If you want Apple to do something about it, I can tell you what it will be: They will simply issue a firmware update that prevents the volume from being set that loud, which would (i believe) hinder the operation of external speakers that are built for higher levels of sound.

To the original poster, for his complaints that MR members are bashing him. You start this thread by announcing that All eMacs Are Defective (you used a lot more capital letters tho, which is a rude way to start a post). Then, you ask if other eMac owners are experiencing this problem, and upon receiving two responses to indicate "no", you again announce that All eMacs Are Defective. Either you cannot follow a train of logic, or you are deliberately lying, which would really make you a troll. We don't like trolls.

I hope you can understand how this thread could have been much more positive (as well as informative) if you had approached it reasonably. As it is, you're lucky that anyone's even trying to help you.

pnw

janey
Oct 19, 2003, 10:09 PM
Originally posted by manitoubalck
The title of the fourm is " Hardware Discussion and Help," I don't currently own a mac and havent for quite some time...
hey i wasnt talking specifically to you. That's great that you use Windows, honestly it isnt as bad as a lot of Maccies think. its just that all-in-one systems are ideal for certain things (ie elementary/middle/high schools).
However, MoodMinefield has a problem not with his eMac but how he uses it. With the proper use it wont cause problems like that.
Yeah people still have complaints about Apple's crappy hardware. Well there arent exactly a lot of people like that, and its not liek you can go out and get a new $200 motherboard to replace the malfunctioning one, or a CRT/LCD to replace the old one, and others, like you would do with a PC, especially if you build your own.
I respect your opinion regarding all-in-one systems, and i for one hate them because they're not as powerful as the Power Macs, but they're not that bad!

MoodMinefield
Oct 19, 2003, 10:11 PM
Originally posted by iJon
more maturness, how about some common sense. You are listening to your music to loud with way to much bass and those speakers cant handle it. Obviously you are doing this or you wouldn't have encountered these problems. Go buy some external speakers and your problem would be solved. you are coming here bitching about something that can so obviously be fixed. you know it and we know that you want to listen to your music loud with bass, so why wouldnt you have some external speakers. go buy yourself some creature speakers or something.

iJon

Okay, lets disect your idiocy here shall we?

1. Common sense? Common sense is for the product you buy to work that way it was AVERTISED.
2. Listening to my music too loud? The people at apple said it might happen at 60% volume, is that too loud for you? and even so, WHY put speakers in your product that you can't use? why not limit their power if they know if it goes past a certain point youre SCREWED.
3. I certainly COULD buy some external speakers, and its not like I can't afford it, its the principle of the thing, why should apple make you buy a 3rd part product in order for theirs to work properly? Apple did try and fix it, by replacing my screen for SOME reason and calling me up telling me that its still doing the same thing.

I cannot STAND these mac zealots who defend apple EVEN when its clearly wrong, to their dying breath! It IS just a corporation, and as we all know, corporations are not perfect.

Apple comes up with the WORST "solutions" for its own incompetence, and as long as there are people like YOU out there, they will see no reason to change and get their act together.

MoodMinefield
Oct 19, 2003, 10:12 PM
these people who say "it works as long as u don't turn it up too high"...umm, that actually means it ISNT working. This is ridiculous!

manitoubalck
Oct 19, 2003, 10:15 PM
I can choose which motherboad I want, which Graphics card I want, How much RAM I want, how many CD drives I want, etc... And best of all, I can build it myself and mod it how I see fit. There is no company forcing their opinion apon me. Telling me what is BEST for ME. I am free to mack my own decisions about what I need in a computer.

MoodMinefield
Oct 19, 2003, 10:17 PM
Originally posted by manitoubalck
I can choose which motherboad I want, which Graphics card I want, How much RAM I want, how many CD drives I want, etc... And best of all, I can build it myself and mod it how I see fit. There is no company forcing their opinion apon me. Telling me what is BEST for ME. I am free to mack my own decisions about what I need in a computer.

Lol still running a horrid OS.

janey
Oct 19, 2003, 10:19 PM
Okay, lets disect your idiocy here shall we?
sure lets do the same for yours.
1. Common sense? Common sense is for the product you buy to work that way it was AVERTISED.
Hmm...where did Apple say you can listen to music at full blast without having any problems? When did any manufacturer say that? Oh and for future reference its ADVERTISED not avertised.
2. Listening to my music too loud? The people at apple said it might happen at 60% volume, is that too loud for you? and even so, WHY put speakers in your product that you can't use? why not limit their power if they know if it goes past a certain point youre SCREWED.
hell, why are you even using those speakers? I got klipsch promedia speakers with my PC, so i can listen to music without having a fit because the speakers that came with it are soooo crappy. The average person also does not listen to music at 60% volume constantly. More like 30-40, even lower than that when its quiet, and higher when it's loud. Besides, all speakers are liek that, they start going all weird once you hit a certain *very loud* volume.
3. I certainly COULD buy some external speakers, and its not like I can't afford it, its the principle of the thing, why should apple make you buy a 3rd part product in order for theirs to work properly? Apple did try and fix it, by replacing my screen for SOME reason and calling me up telling me that its still doing the same thing.
Um well that's your problem. If you want good sound, get good external speakers. Same goes to ANY FRIGGIN COMPUTER BE IT FROM APPLE OR FROM DELL OR FROM ALIENWARE OR SONY AND HP.
I cannot STAND these mac zealots who defend apple EVEN when its clearly wrong, to their dying breath! It IS just a corporation, and as we all know, corporations are not perfect.
first of all i'm not a mac zealot. i use windows too, as well as linux and freebsd and palm os :)
Hey, I dont have a problem with what apple did. I just cant stand bad speakers so I always use external speakers-good ones- with the computers whenever i can. You know...even the other manufacturers ship their computers with crummy speakers.
Apple comes up with the WORST "solutions" for its own incompetence, and as long as there are people like YOU out there, they will see no reason to change and get their act together.
riiight. well at least they make an effort to please their consumers somewhat with the pro speakers. please stop bitching.
OH and before you tell us any more, go and study your English. Please. You'll be doing us all, and even yourself, a big big favor. Even the title of the topic is gramatically incorrect.

janey
Oct 19, 2003, 10:21 PM
Originally posted by manitoubalck
I can choose which motherboad I want, which Graphics card I want, How much RAM I want, how many CD drives I want, etc... And best of all, I can build it myself and mod it how I see fit. There is no company forcing their opinion apon me. Telling me what is BEST for ME. I am free to mack my own decisions about what I need in a computer.
you know i like that too ;)
too bad we cant build our own laptops from scratch though. What a shame.
Only thing I dont like about that is i cant run OS X on it. And I love OS X a LOT.

Rower_CPU
Oct 19, 2003, 10:22 PM
First and only warning:

Further personal attacks will result in thread closure.

MoodMinefield
Oct 19, 2003, 10:23 PM
OH well, if it comes to it, class action lawsuit here we come, for all the actual eMac OWNERS having this problem.

and ubergeek, my english is just fine :) FABULOUS actually, but i see no reason in trying to prove that to some stranger geek i dont even know

jamesatzones
Oct 19, 2003, 10:25 PM
I have sold over 100 of these units since their intro and have never heard of any problems except for the first "orginal batch" which had some CRT's buring out. Apple was quick to produce a fix. There is no way Apple would allow an issue like this to go on, where as I cannot say you have not had any issues I can say that your situation is not the norm...

My suggestion, take it to the place you bought it or deal with Apple and AppleCare and have them completely replace the eMac. I am rather confident in the eMac, I bought one for my own mother and am in the process of selling 70 units to a Mac based business. Sorry bro, sounds like you got a lemon...

janey
Oct 19, 2003, 10:26 PM
Originally posted by MoodMinefield
OH well, if it comes to it, class action lawsuit here we come, for all the actual eMac OWNERS having this problem.

and ubergeek, my english is just fine :) FABULOUS actually, but i see no reason in trying to prove that to some stranger geek i dont even know
Okay i get your point. I'm also sorry that I said that.
All the schools i ever went to all had eMacs and iMacs and were satisfied.
Okay yeah so sue me for not having an eMac. For the same price i'd rather have an iMac, but for the same price as a high end iMac I'd rather get a powerbook or a power mac-which is exactly what i did.
You know, maybe I should sue Microsoft for making such a crummy OS that chews up data. I know a lot of people who are dissatisfied with Windows.
Look if you're really that tired with your eMac having those problems sell it on ebay and get another Mac or get a PC. No need to make such a fuss.

manitoubalck
Oct 19, 2003, 10:28 PM
Originally posted by MoodMinefield
Lol still running a horrid OS.

Guess what I can even "Choose" which operating system I use, I can Even Choose to buy a mac. But their prices are through the roof and their performance and lacklustre after sales service (due to their business being too diverse) makes them uncompetitive in “The Free World”

MoodMinefield
Oct 19, 2003, 10:30 PM
I have a powermac & powerbook, i just wanted the eMac for my room and its been SUCH a disappointment lol

Oh well, i will find out tomorrow from apple executive relations if they are going to just refund my money or give me an iMac or something in its place!

BTW : manitoubalck you make me laugh! :)

manitoubalck
Oct 19, 2003, 10:33 PM
I get my results today, because Time is money, And if apple knew that they would have given you a new system then and there and transferred all your files across to the new computer.

janey
Oct 19, 2003, 10:33 PM
Originally posted by MoodMinefield
I have a powermac & powerbook, i just wanted the eMac for my room and its been SUCH a disappointment lol

Oh well, i will find out tomorrow from apple executive relations if they are going to just refund my money or give me an iMac or something in its place!
well that's a good thing. at least they're gonna do something about it, and they're not gonna just sit there doing nothing.
If you already have a pmac and pbook why get an eMac? why not an iMac? I'd think that most power(whatever) users would prefer the iMac over the eMac.

rainman::|:|
Oct 19, 2003, 10:33 PM
Originally posted by jamesatzones
My suggestion, take it to the place you bought it or deal with Apple and AppleCare and have them completely replace the eMac. ...sounds like you got a lemon...

I would agree. You certainly have rights as a consumer, and if this is as bad as you say it is, it is certainly different from most eMac owners' experiences. You may need to work with both Apple Corporate and the retail store. But again I implore you, do not go in wielding lawsuits as some sort of torch, it will leave you with a bad result-- corporations do not handle legal threats in the manner in which most individuals would predict.

If you do choose to pursue this through legal channels, be sure to collect whatever evidence you can, so you can prove your side of the story. Do not discuss legal remedies to the situation to Apple without first taking on a lawyer and discussing the initial confrontation with him. A lawyer can advise you as to exactly what and what not to say to preserve the legal integrity of your position.

pnw

Daveman Deluxe
Oct 19, 2003, 10:34 PM
MoodMinefield:

While your point has a certain amount of validity about it, you're not likely to get anywhere here making blanket statements such as "Apple told me all eMacs defective" when you yourself know that not to be the case (at least two owners of eMacs have told you they do not have this problem). Apple needs to provide you with a brand new eMac and settle the score that way. I don't think a lawsuit will get you anywhere because manufacturing defects happen in all product lines. Furthermore, the support boards for Apple are a poor way to determine the proportion of people that have a defective product, since people come there specifically to discuss defective products.

Everybody else:

Give it up already. MoodMinefield clearly has some misguided opinions, but that's no reason to roundly disregard his/her entire post. Honestly, I agree with the assertion that the CRT should not get wavy when turned up past a certain level. That's poor design--a closed system should never cause its own problems. That said, I saw nothing to indicate that MoodMinefield's problem only appears when the volume is turned up--it sounds as if it's an all-the-time thing to me. Give up the venom and give the poor guy a chance, eh?

Edit: Between the time I clicked "post reply" and the time I finished the post, the last several (and much cooler) posts came through. I'd delete it, but I think it's a good general guideline regardless. If the mods disagree, feel free to remove my post.

janey
Oct 19, 2003, 10:48 PM
california has a psuedo-computer lemon law. so you get a completely new replacement if apple has to fix it more than three times.
its not specifically for computers, its for warranties on items worth more than $25. if you read http://www4.law.cornell.edu/uscode/15/ch50.html , it might have like the specifics. but under law the company has to give you a new replacement if they have to repair it at least twice (usually three). Yeah. hehe :)

pinto32
Oct 19, 2003, 10:49 PM
Every CRT I've ever had has experianced some distortion when I played music (or anything else) at extremely high volumes.....

janey
Oct 19, 2003, 10:54 PM
Originally posted by pinto32
Every CRT I've ever had has experianced some distortion when I played music (or anything else) at extremely high volumes.....
hmm that would explain my problem with my first-and last-CRT.
I always thought it was because i shook the table, or it was a little earthquake (living 20 minutes away from Northridge, CA ;) ). Heh. Thank god LCDs dont have that problem :)

QCassidy352
Oct 19, 2003, 11:20 PM
Originally posted by MoodMinefield
these people who say "it works as long as u don't turn it up too high"...umm, that actually means it ISNT working. This is ridiculous!

have you ever had a speaker system (not a computer accessory)? do you know what happens when you turn the volume all the way up? the speakers blow out shortly after the horrible distortion sets in. You want to sue Bose as well?

Look, as has been explained, this is an inherent problem with CRTs and speakers beneath them. I disagree with other posters: I really don't think you have a lemon here. I think another emac will be the same.

An emac is an all-in-one with a CRT and speakers directly below the screen. This is gonna happen, and it's not apple's fault, or a bad product, or a lemon. That's the reality of CRTs and speakers. The fact that it's an all-in-one design means you can't even move the speakers a few inches away.

Do what you want, but as far as I'm concerned, what you're doing is akin to complaining that your Bose stereo is defective because the speakers can distort if you turn it all the way up.

Powerbook G5
Oct 19, 2003, 11:42 PM
My car is defective, too...when I hit 130 mph, it starts veering to the left...I should probably call Ford and threaten a lawsuit since they should know that when we drive 130 mph, we don't want our cars to veer to the left...or maybe they should replace it with a GT40 since it's better and shouldn't veer to the left like my car does.

LimeLite
Oct 20, 2003, 12:16 AM
Originally posted by manitoubalck
I get my results today, because Time is money, And if apple knew that they would have given you a new system then and there and transferred all your files across to the new computer.
Ok, this is off-topic, but manitoubalck...do you attach that AMD64 picture *every* time you make a post? haha, wtf?

benixau
Oct 20, 2003, 12:23 AM
did you know that at a theatre i worked at (i am a sound engineer) whenever we played a star trek piece (great for room acoustics testing) it would cause the coffee mugs in the board room to bounce along the desks due to the bass coming from the two 2kW Subwoofers.
Does this mean that the theatre was built wrong? No - it means that i was pushing the system to its limits.
Push a system to its limits and you will see what happens. Things are not built to be at their limit for extended periods.
Get and iMac and some soundsticks.

rainman::|:|
Oct 20, 2003, 12:29 AM
Originally posted by LimeLite
Ok, this is off-topic, but manitoubalck...do you attach that AMD64 picture *every* time you make a post? haha, wtf?

i think he thinks it's his avatar.

pnw

benixau
Oct 20, 2003, 03:42 AM
OffT: paul, how many posts does he have? can you make it his avatar for him? just that he obvoiusly wants it to be so. thanx. If you cant can arn?

manitoubalck
Oct 20, 2003, 07:31 AM
Yeah I attach that AMD 64 Logo to all my posts, That would be great if you could make it my "avatar" as you call it. Sorry if you don't like the quote it's something that came into my mind while responding on this thread.

I first heard of the AMD 64 (then Claw and Sledge Hammer) in early 2001, and have been following its development ever since. I see many of similarities with it and the G5 not only in concept but also in design (HyperTransport, etc)

[mod. edit - You were PMed about the images yesterday. Cut it out.]

kjwebb
Oct 20, 2003, 08:29 AM
Originally posted by manitoubalck
Guess what I can even "Choose" which operating system I use, I can Even Choose to buy a mac. But their prices are through the roof and their performance and lacklustre after sales service (due to their business being too diverse) makes them uncompetitive in “The Free World”

Sorry, but with Mac' s you can choose if you want a version of Mac OS or a version of Linux or Unix that works on the PowerPC processor.


And with this topic, MoodMinfield, I agre with the others and think that you should either get external speakers (sound quallity goes up) or get another eMac or get an iMac.

Law suits can cause more trouble sometimes for the person who takes them out. Take for example when there was those McDonald lawsuits in England. The people ended up losing.

Kid Red
Oct 20, 2003, 09:23 AM
The reason the problem is 'normal' is because the problem is...well, normal. A CRT has a sheet of metal right behind the screen that plays a part in transmitting the info that makes up your picture. That sheet simply hangs there, in space, freely to move as gravity sees fit. So, the bass from a speakers will cause the sheet the shake, flex, bend, etc as bass is know to do. There is no cure, because this is normal. I had the issue with my 36" HDTV and was told by a tech who came out because i thought the TV was broken, told me it's normal. I needed to move my speakers a little further away from the TV to prevent this from happening, or not turn the sound up as loud. So I moved my speakers a few inches further away from the TV to prevent this shaking because it was 'normal'.

So, it is normal, it's only a defect of the CRT design. Any and every CRT ever made is therefore defective by your account.

tip: turn down your speakers or get separates.

cubist
Oct 20, 2003, 09:25 AM
Originally posted by manitoubalck
I get my results today, because Time is money, ...

So you are going to wait 3 months or more for a 64-bit Windows before you buy this machine? That's pretty strange. Few people care about Windows that much. But this has nothing to do with an eMac.

People who care about music seldom buy a little transistor radio and then threaten the manufacturer with lawsuits. Instead, they take a CD to the store and try the hardware before they buy it.

Tim Flynn
Oct 20, 2003, 09:26 AM
The simple solution to this "dilema" is for Apple to solder some resistors into the speaker leads. This limits the current to the speakers, hence limiting screen artifacts. There is an issue with the power output of 16 watts. The amp is capable, but not in new config.

iEric
Oct 20, 2003, 11:04 PM
Its not like they told you to buy a new one. They are replacing it for you. How were they to know that a batch of eMacs were defective.